2012 Nissan Murano

POWER LOSS ON TAKE OFF. ISSUE HAS BEEN OCCURRING FOR OVER A YEAR AND IS INTERMITTENT. WHEN STARTING OFF FROM A STOPPED POSITION, IE STOP SIGN, RED LIGHT, OR HIGHWAY ONRAMP, THE VEHICLE WILL ENGAGE, BUT IMMEDIATELY LOOSE ACCELERATION. THE GAS PEDDLE CAN BE FULLY PRESSED, WITH NO REACTION. AFTER A FEW SECONDS THE POWER GETS RESTORED AND VEHICLE TAKES OFF AS IF ENGAGING A JET BOOSTER. A VISIT AND DIAGNOSTIC CHECK AT A NISSAN DEALER, DID NOT REVEAL AND FAULTS OR CODES, AND ISSUE COULD NOT BE RECREATED. THIS ISSUES IS RANDOM, AND BASED ON A NISSAN OWNER FORUM, I LEARNED IT HAS PLAGUED THE MURANO AND IS LEXIS COUNTER PART FOR DIFFERENT MODEL YEARS. NO FORUM ENTRIES AS TO KNOWN CAUSE OR CORRECTIVE FINDINGS BY THE DEALERSHIPS OR MECHANICS.

OUR CAR HAS 60000 MILES. IT HAS BEEN WELL TAKEN CARE OF. THE PROBLEM THAT WE ARE HAVING WITH THIS CAR IS YOU CAN BE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE SUN VISOR WILL DROP AND BLOCK YOUR VISION. I HAVE BEEN DRIVING OVER 50 YEARS AND I HAVE NEVER HAD A PROBLEM LIKE THIS IN ANY OTHER VEHICLE. THE DEALER SAID IT IS MY PROBLEM AND WANTS OVER 300.00 TO FIX IT. WHEN I LOOKED UP TO SEE IF THERE WAS A WAY TO TIGHTEN THE VISOR I FOUND OUT IT IS A ON GOING PROBLEM WITH MANY PEOPLE. I BELIEVE IT IS A MANUFACTURE AND A SAFETY PROBLEM. LIKE I SAID YOU ARE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN YOUR VISION IS TAKEN AWAY. PLEASE GET SOMEONE TO TAKE RESPONSIBILITY FOR THIS PROBLEM.

WHILE DRIVING APPROXIMATELY 50 MPH IN GOOD WEATHER AND LIGHT TRAFFIC OUR CLOSED SUN ROOF SPONTANEOUSLY EXPLODED WITH INTENSE FORCE. WHEN WE GOT OUT TO LOOK AT IT, IT WAS CLEAR THAT IT EXPLODED FROM WITHIN AS THE EDGES OF THE HOLE (ABOUT 2 FT X 1.5 FT) WERE PUSHING UPWARD. ALL OF THE GLASS WITHIN THAT AREA BLEW OUT WITH NO DAMAGE BELOW IT NOR WERE THERE ANY REMAINING GLASS FRAGMENTS BELOW IT EVEN THOUGH WHAT WAS LEFT OF THE SUNROOF WAS COMPLETELY FULL OF SMALL SHATTER LINES. WE'VE ALWAYS MAINTAINED OUR VEHICLE AND HAVE RARELY USED THE SUNROOF. OUR EXTENDED WARRANTY CARRIER REFUSED TO PAY BECAUSE IT WAS GLASS. OUR INSURANCE COMPANY DENIED OUR CLAIM BECAUSE THERE WAS NO EVIDENCE OF AN EXTERIOR IMPACT. NISSAN (CORPORATE) REFUSED TO COMPENSATE US BECAUSE THEY SAID THERE WAS NO PROOF AS TO HOW IT HAPPENED. AFTER LOOKING ON THE WEB, IT APPEARS THAT THIS IS A KNOWN ISSUE. THE EXPERIENCE WAS VERY JARRING AS IT SOUNDED LIKE SOMETHING BLEW UP JUST ABOVE OUR HEADS. WE THOUGHT A PLANE DROPPED SOMETHING FROM ABOVE OR SOMEONE SHOT AT OUR CAR BUT THEN REALIZED NOTHING CAME INTO THE CAR. FORTUNATELY, WE WERE NOT INJURED, DID NOT VEER INTO ANOTHER CAR, AND THANK GOD IT DIDN'T HAPPEN NEAR ANY PEDESTRIANS. WE PAID TO HAVE IT FIXED, BUT FOR ALL WE KNOW, IT COULD HAPPEN AGAIN AT ANY TIME.

MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY WHEN MY SUNROOF EXPLODED WITHOUT PROVOCATION. THERE WERE NO ROCKS, RAPID TEMPERATURE EXTREMES, OR NO OTHER VISIBLE REASON FOR THE EXPLOSION. LUCKILY THE SUN SHADE WAS CLOSED AND ALL OF THE GLASS WAS CONTAINED IN THE SHADE AND WE WERE ABLE TO SAFELY PULL OVER. I CONTACTED THE LOCAL NISSAN DEALER WHO TOLD ME THAT THEY DID NOT HANDLE THAT AND THAT I SHOULD CONTACT A COLLISION CENTER BECAUSE THEY DID NOT FIX SUNROOFS. I CALLED MY INSURANCE PROVIDER WHO DID ASSIST WITH THE REPLACEMENT ROOF, HOWEVER, IT TOOK OVER TEN DAYS TO FIX. IN ADDITION THIS IS COUNTING AS A CLAIM WHICH WILL MAKE MY RATES INCREASE.