2012 Nissan Murano

The contact owns a 2012 Nissan Murano. The contact stated that after parking the vehicle, the contact and the front seat passenger attempted to exit the vehicle, but all the doors failed to unlock. Additionally, the steering wheel was locked upside down. The contact stated that the engine started to overheat, and the front seat passenger had a panic attack. The contact called 911. The Fire Department arrived but was unable to forcefully open the doors. The Fire Department broke the rear passenger's side window and was able to unlock the doors. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the main fuse box was blown and melted. The mechanic determined that the Intelligent Power Distribution Module (IPDM) needed to be replaced. The vehicle was repaired; however, the failure recurred the following morning. The contact was able to open and enter the vehicle; however, the vehicle failed to start. The contact was able to exit the vehicle. The vehicle was towed to the dealer, where it was able to restart. The dealer determined that a fuse in the steering column might have been blown. The dealer informed the contact that the part was no longer available. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 136,161.

While driving, vehicle just quits and all dashboard lights flash quickly and then the car stalls out and won't restart. This has happened 4 times now. Had battery replaced, alternator replaced for a 2nd time, sensor replaced. Now, I had the car towed to dealer who wanted to keep it for over the weekend to see if they could repeat the issue. My local mechanic had the same issue and he had to have it towed back to his shop also. This is a very dangerous situation, I've had to call 911 several times to provide safety while on the side of the road. My car has only 72k and is in excellent condition. I have always maintenance the vehicle since purchasing it in 2014.....I need some help with figuring out this issue. I am a disabled senior citizen on social security and that's it! Please look into this as I have run out of solutions.

The installation of Intoxalock for safety has caused the car to completely lose power while driving and it is safety device. The device drains the battery and causes complete interruption of an operable vehicle. This puts my safety at risk and other motorists. The component has had diagnostics and continues to cause safety issues. There are no warning signs during operation of the vehicle. The devices are often faulty and showed be removed from the market.

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED; HOWEVER, THE STEERING AND BRAKING ABILITY STILL OPERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER TO A COMPLETE STOP. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO JOHN AMATO NISSAN (5200 N WASHINGTON ROAD, GLENDALE, WISCONSIN 53217), BUT WAS NOT DIAGNOSED OR REPAIRED. IN OCTOBER OF 2017, THE REAR ELECTRICAL DOOR MALFUNCTIONED AND REMAINED IN THE OPEN POSITION. THE VEHICLE WAS REPAIRED FOR AN ELECTRICAL FAILURE BY THE DEALER (CHERRY HILL NISSAN, 2325 NJ-38, CHERRY HILL, NJ 08002). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 125,600.

1ST INCIDENT- DRIVING ON MAIN STREET OF TOWN HWY 31 S, CAR SIMPLY QUIT WHILE IN MOTION, WHILE DRIVING- NO WARNING, NO LIGHTS. COULD NOT MOVE, START ETC.. HAD TO CALL POLICE TO ASSIST ME IN GETTING THE CAR OUT OF THE MAIN HIGHWAY. 2ND INCIDENT- DRIVING ON I65 S INTERSTATE, DOING 70MPH, CAR QUIT WHILE DRIVING! HAD TO THROW ON FLASHERS AND COAST IT INTO THE MEDIAN, THE COPS WERE CALLED AND HAD TO HAVE IT TOWED TO MECHANIC. MY DAUGHTER AND I WERE BOTH IN THE CAR AND COULD HAVE BEEN SERIOUSLY INJURED OR KILLED.- CALLED NISSAN TO REPORT, THEY ADVISED THEY KNEW OF NO RECALLS.AND WERE UNCONCERNED JUST ADVISED TO TAKE TO MECHANIC- WHERE IT WAS. 3RD- CAR IS NOW DOING THE SAME, WILL LOOSE POWER WHEN TURNING, AND GOING UP HILLS- ALWAYS LOSES POWER/DIES WHEN IN MOTION.

BATTERY WENT DEAD FOR NO REASON. PARKED CAR ABOUT 1PM; UPON ATTEMPTING TO DRIVE VEHICLE ABOUT 5PM FOUND I COULD NOT OPEN DOOR WITH MY REMOTE. INSERTED KEY IN DOOR AND UNABLE TO TURN TO UNLOCK. HAD A CO-WORKER TRY AND HE COULD NOT TURN. HAD A THIRD PERSON TRY AND AFTER TURNING VERY HARD, HE WAS ABLE TO UNLOCK DOOR. UPON OPENING DOOR, INTERIOR LIGHTS DID NOT GO ON AS THEY NORMALLY DO. TRIED TO START CAR IN NORMAL WAY - NOTHING. PUT KEY FAB INTO IGNITION - NOTHING. DETERMINED THAT BATTERY DEAD. AFTER JUMPING VEHICLE, IT STARTED AND RAN FINE. DETERMINED THAT NOTHING WAS LEFT ON OTHER THAN THE FAN FOR THE AIR CONDITIONING. NOW CARRY JUMPER CABLES AND CONSCIOUS TO PARK WHERE CAR CAN BE JUMPED IF NECESSARY.