2012 Nissan Murano

Airbag waring indicator light came on. Passenger seat airbag disabled warning light came on as well. Performed a reset, and both lights stayed off for a few days, then came back on again. Took car to dealer who would not even do a brief check that day, scheduled appointment for nearly 3 weeks later. Today the dealer gave us the Code B1018 and offered an estimate of over $4300 for repairs. With all the recalls of similar Nissan airbag devices, including 2013 Nissan Murano's, I am filing this complaint because there may also be a pattern of similar failures for 2012 Murano's. I have contacted the Nissan consumer complaint center, filed my concern, and advised them we would be notifying NHTSA as well as seeking potential legal remedies. Local dealer is 5 Star Nissan in Albany GA.

PASSENGER AIR BAG LIGHT CONTINUOUSLY FLASHES. CAR HAS 28,600 MILES AND ALMOST NEVER HAS HAD A PASSENGER IN THE SEAT. DRIVEN BY SINGLE, WIDOWED DRIVER. CAR IS ROUTINELY SERVICED AT DEALER. GOT A QUOTE OF OVER $5200 TO REPAIR. I HAVE READ A FEW OTHER COMPLAINTS ONLINE FOR THIS MODEL WITH MUCH HIGHER MILEAGE. NISSAN SAYS THEY ARE NOT TAKING NOT RESPONSIBILITY AND I SHOULD CONTACT THIS AGENCY, $5200 IS ROUGHLY MORE THAN HALF OF THE VALUE OF THE CAR AND NON-REPAIR MAKES IT UNSAFE SHOULD AN OCCASIONAL PASSENGER SIT IN THE SIT AND ALMOST NON-SALABLE. THIS IS OBVIOUSLY A SAFETY ISSUE.

WE RECENTLY BOUGHT AN OUT OF WARRANTY, AS IS 2012 NISSAN MURANO AND THE DASH AIRBAG LIGHT AND PASSENGER AIRBAG LIGHT ARE BOTH ON. THEY NEVER GO OFF AFTER THE INITIAL 7 SECOND WAIT TIME. VEHICLE IN MOTION OR STANDING STILL DOESN'T MATTER. I HAVE SCANNED FOR CODES AND B1018-00 KEEPS COMING BACK AFTER ATTEMPTING TO ERASE. NORMAL SIZED PEOPLE SIT IN THESE TWO SEATS AND USE THEIR SEAT BELTS RELIGIOUSLY SO "MISALIGNED SEATING" IS NOT THE CASE. I HAVE RESEARCHED THIS AND A FEW OTHERS HAVE HAD THE EXACT PROBLEM. THIS IS A SAFETY ITEM THAT SHOULD BE TAKEN CARE OF BY NISSAN REGARDLESS OF MILEAGE AND SUCH BUT I'M SEEING THAT PEOPLE ARE GETTING A "OH WELL" KIND OF RESPONSE FROM NISSAN. IF THERE'S A CLASS ACTION SUIT TO GET IN, I WILL. I HAVE NOT CONTACTED NISSAN ABOUT THIS AS OF YET BUT WILL PROBABLY HAVE TO AT LEAST SPEND BIG DOLLARS TO GET IT SCANNED AND DIAGNOSED AT A DEALERSHIP.

PASSENGER AIRBAG LIGHT IS ON AND WILL NOT RESET. VEHICLE HAS 116,000 MILES, CODE B1018 CODE WHICH CALLS FOR PASSENGER SEAT SENSOR AND MODULE ASSEMBLY. THIS PART IS PART OF THE SEAT ITSELF WHICH NISSAN CHARGES $4000 FOR. THIS IS A SAFETY ISSUE BECAUSE NO ONE IS GOING TO PAY $4000 PLUS COST TO INSTALL JUST TO HAVE A PASSENGER AIRBAG. THIS COULD RESULT IN INJURY OR DEATH THAT MIGHT OTHERWISE BE AVOIDED IF THE COST TO REPAIR WAS REASONABLE. NISSAN HAD A FLAWED DESIGN WHERE THE INEXPENSIVE PARTS WERE NOT SEPARATE FROM THE VERY EXPENSIVE SEAT. I HAVE CONTACTED NISSAN AND THEY HAVE NO INTEREST IN HELPING OUT.

MY 2012 NISSAN MURANO HAS APPROX 119,000 MILES ON IT. THE PASSENGER SIDE AIR BAG LIGHT STAYS ON INDICATING THAT THE AIRBAG IS OFF, EVEN WHEN THERE IS SOMEONE IN THE PASSENGER'S SEAT, EVEN WHEN IT'S A FULL GROWN ADULT. IN ADDITION, I HAVE A FLASHING RED AIRBAG LIGHT ON MY DASH AS WELL. AFTER A COUPLE WEEKS OF THIS, I TOOK MY VEHICLE TO THE DEALER AS LISTED IN THE MANUAL. THEY SAID THE SENSOR WENT OUT AND THE ENTIRE SEAT CUSHION FOR THE PASSENGER SIDE WOULD NEED TO BE REPLACED AT A COST OF ~$5300. I ONLY PAID $11000 FOR THE VEHICLE TO BEGIN WITH. THERE'S NO WAY I WILL BE PAYING HALF THE VEHICLE'S WORTH FOR A BASIC SAFETY NECESSITY. I BELIEVE THE MANUFACTURER SHOULD PAY FOR ANY COSTS RELATED TO A SAFETY ISSUE SUCH AS THIS AND IT APPEARS THAT I'M NOT THE ONLY VEHICLE OWNER EXPERIENCING THIS ISSUE. PLEASE RECTIFY THE SITUATION AND DO A RECALL FOR THESE AIRBAGS OR FOR THE SENSORS IN THE SEAT CUSHIONS. IT'S NOT RIGHT TO PUT US ALL IN DANGER LIKE THIS.

VEHICLE IS MOSTLY STATIONARY IN THE GARAGE, ONLY 46K MILES FOR 2012. AIR BAG STARTING FLASHING AND WILL NOT RESET. TOOK CAR TO DEALERSHIP FOR DIAGNOSIS, TECHNICIAN STATED LIGHT CAUSED BY FAULTY AIR BAG SENSING UNIT. TECHNICIAN RECOMMENDS REPLACING THE DIAGNOSTIC UNIT AND PASSENGER SEAT BOTTOM. $5700 AND AIR BAG WILL NOT WORK IF IN ACCIDENT.