2011 Nissan Murano

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE BRAKE PEDAL HAD EXTENDED TO THE FLOOR AND THE STOPPING DISTANCE WAS EXTEND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH THE FRONT AND REAR BRAKES, ABS MODULE AND MASTER CYLINDER BUT THE FAILURES CONTINUED TO OCCUR. THE MANUFACTURER AND LOCAL DEALER (UNKNOWN) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 120,800.

AROUND 100,000 MILES WOULD NOT ACCELERATE WHEN TRAVELING AN INCLINE OR AFTER STOPPING AND RESTARTING AT A RED LIGHT OR STOP SIGN, EVEN WHILE GAS PEDAL WAS TO THE FLOOR. WHEN THE CAR FINALLY DECIDED TO MOVE IT WOULD SURGE. ALSO WHILE IDLING STATIONARY AND SHUTTING THE CAR OFF, IT FAILED TO RESTART. HEAD LIGHTS STARTED BLINKING, A CLICKING NOISE COULD BE HEARD COMING FROM ENGINE. THE CAR WOULD HAVE TO BE JUMPED OFF. BATTERY CHECKED AND IS NOT THE ISSUE.

I WAS DRIVING MY CAR ON THE INTERSTATE WHEN THE CHECK ENGINE LIGHT CAME ON WHEN I HIT THE GAS THE CAR DIDN'T WANT TO GO INTO GEAR BROUGHT THE CAR TO THE REPAIR SHOP AND THE ME MECHANIC TOLD ME THAT THIS CAR HAS A RECALL FOR THE TRANSMISSION AND ENGINE PROBLEMS JUST WANT TO KNOW IF THIS IS CORRECT BECAUSE NO ONE WILL FIX IT FOR ME

I WAS EXITING THE HIGHWAY WHEN A CAR ABRUPTLY PULLED IN FRONT OF ME AND I HAD STEP ON THE BRAKES WITH GREAT FORCE TO STOP IN TIME WITHOUT CRASHING. IMMEDIATELY AFTERWARDS WHEN I HAD TO USE THE BRAKES AGAIN AT A RED LIGHT, I HAD TO PUSH DOWN THE BRAKE PEDAL ALMOST ALL THE WAY DOWN TO THE FLOOR TO STOP THE CAR. THE BRAKES FELT SPONGEY AND PROVIDED ALMOST NO RESISTANCE TO MY FOOT AS I PRESSED DOWN. THE ISSUE PERSISTED FOR A FEW DAYS BEFORE I TOOK IT TO A LOCAL MECHANIC. THEY TRIED SEVERAL OF THE STANDARD FIXES WHEN THIS TYPE OF BRAKE ISSUE ARISES, INCLUDING GOING AS FAR AS TO REPLACE THE MASTER CYLINDER, WHICH DID NOT FIX THE ISSUE. THE BRAKE ISSUE ONLY WAS RESOLVED ONCE THEY PUT THE CAR IN THE AIR, ACCELERATED, AND PUMPED THE BRAKES MULTIPLE TIMES WHICH EVENTUALLY, SOMEHOW BROUGHT THE BRAKES BACK TO NORMAL CAPACITY. THE MECHANIC SAYS HE HAS SEEN THIS ISSUE IN MANY NISSAN MURANOS AND HE SPECULATES THAT THE THESE MODELS HAVE A FAULTY ABS SENSOR MODULE WHICH CAUSES THE BRAKES TO LOCK UP IF USED TOO HARD. I'VE HAD THIS ISSUE 3 TIMES IN THE LAST 2 YEARS, THIS WAS THE FIRST TIME THE BRAKES HAD STAYED UNUSABLE FOR SEVERAL DAYS, POSING A MAJOR SAFETY ISSUE. I'VE READ ONLINE ON MANY WEBSITES AND HAVE READ THIS SAME ISSUE BEING HAD BY OTHER 2011 NISSAN MURANO OWNERS. THE ABS SENSOR MODULE CAN COST UP TO $2,000 JUST FOR THE PART ITSELF. WITH SO MANY COMPLAINTS, NISSAN SHOULD ISSUE A RECALL TO REPAIR THIS MAJOR SAFETY ISSUE BEFORE SOMEONE'S BRAKES GO OUT ON THE HIGHWAY AND CAUSE A LOSS OF LIFE.

UPDATE TO PREVIOUS NHTSA COMPLAINT #11078866. THE COST TO REPAIR MY CAR WAS OVER$5000 AND COULD NOT JUSTIFY THE EXPENSE. AFTER LIVING WITH THE FAULTY SENSOR FOR ALMOST 2 YEARS, IT'S TIME TO REPLACE THE VEHICLE. I HOPED FOR A RECALL TO BE ISSUED BUT NOTHING YET. TO TRADE IN OR SELL THIS VEHICLE, IT'S OBVIOUS DUE TO WARNING LIGHT ON DASH THAT THERE IS A PROBLEM WITH AIRBAGS. I NEED TO DISCOUNT MY VEHICLE VALUE OR REPAIR THIS. AFTER SOME INQUIRY, I'VE DISCOVERED THAT MY PART IS NOW REPLACED BY PART NUMBER 873A2-3ZG6A. THIS PART IS THE REPLACEMENT FOR MODEL YEARS 2011-2014 IN ALL TRIM LEVELS S, SV, SL, LE. IT IS THE ENTIRE PASSENGER BOTTOM SEAT AND COSTS $3700 OR MORE PLUS LABOR=OVER $5000 TO FIX. EVEN IF I COULD AFFORD TO FIX THIS ISSUE, THERE ARE NO PARTS AVAILABLE IN THE USA ACCORDING TO SUTHERLIN NISSAN OF FT. PIERCE FL. THERE IS AN APPARENT BACK ORDER WITH NO PARTS AVAILABILITY. TO CORRECT A SEEMINGLY SIMILAR PART ON A 2015 MURANO MIGHT REQUIRE 2 PARTS TOTALLING PERHAPS $340 AND APPROPRIATE LABOR THIS TOTAL SHOULD BE SIGNIFICANTLY LESS THAN THE QUOTE TO REPAIR MY VEHICLE. AN ONLINE SEARCH OF SUGGESTED NISSAN MURANO REPAIRS FOR THE PASSENGER OCCUPANT CLASSIFICATION SENSOR WAS ABOUT $300, QUITE A CONTRAST TO MY ANTICIPATED REPAIR EXPENSE. THIS IS A KNOWN ISSUE FOR MURANOS AND PREVIOUS MODELS HAVE BEEN RECALLED FOR THIS. I BOUGHT A NISSAN CERTIFIED USED CAR, THEN ADDED A GOLD LEVEL SERVICE PLAN TO COVER BUMPER TO BUMPER AND YET THE AIRBAG SYSTEM AND COMPONENTS ARE SPECIFICALLY EXCLUDED. THIS IS A REQUIRED SAFETY DEVICE. ITS FAILURE HAS MADE MY VEHICLE WORTHLESS, BASED ON POTENTIAL TRADE OFFERS. I ASSUME NISSAN USA LOST LOTS OF MONEY ON THE PREVIOUS SENSOR RECALL CAMPAIGN, AND NOW THEY HOPE TO RECOVER SOME OF THOSE LOSSES BY PASSING THAT EXPENSE ON UNSUSPECTING CUSTOMERS. I THINK NISSAN USA REALIZES THIS AS A MAJOR PROBLEM AND ARE ATTEMPTING TO CONCEAL THIS FAULT.

MY CVT TRANSMISSION BEGAN TO HAVE A SEAL LEAK AT 140,000 MILES CAUSING A LOUD SQUEAL WHILE THE TRANSMISSION FLUID BUILT UP PRESSURE. THIS CAR WAS WELL MAINTAINED. IT'S UNFORTUNATE THAT NISSAN DOESN'T PROVIDE REPLACEMENT PARTS FOR THEIR TRANSMISSIONS. IT'S A SEALED UNIT SO YOU HAVE TO REPLACE THE ENTIRE TRANSMISSION FOR $3500 TO $4800. ONLY GOT $2K ON TRADE IN FOR A NEW VEHICLE. I HOPE NISSAN RECALLS THE TRANSMISSION SO OTHERS WON'T LOSE MONEY ON THIS COSTLY REPAIR.

OUR VEHICLE HAS BEEN IN 2 ACCIDENTS - ONE WHERE WE WERE STRUCK IN THE REAR LEFT BUMPER AND THE OTHER WE WERE STRUCK IN THE FRONT LEFT BUMPER. SPEEDS WERE ABOUT 20 MPH. NEITHER RESULTED IN THE AIRBAGS BEING DEPLOYED. WE HAVE EXPERIENCED MANY ISSUES WITH THE ELECTRICAL SYSTEM INCLUDING FAILURE OF THE RADIO/CLIMATE CONTROL SCREEN, SPEAKER VOLUME CHANGING WITHOUT INITIATION AND UNABLE TO BE CONTROLLED, & REAR SPEAKERS NOT FUNCTIONING. THESE OCCURRED AT ALL TIMES OF VEHICLE OPERATION.

COINCIDENTALLY WE JUST PAID OFF OUR VEHICLE A FEW MONTHS AGO. OUR 2011 NISSAN MURANO HAS 103, 000 MILES. ABOUT A MONTH AGO MY WIFE MENTIONED THAT THE CAR WAS HESITATING WHEN PRESSING THE GAS PEDAL TO PROCEED FORWARD FROM A STOPPED POSITION. ( THIS IS DEFINITELY A SAFETY HAZARD AT INTERSECTIONS AND ANY STOPPED POSITIONS TO PROCEED FORWARD). THE ENGINE WOULD JUST CUT OUT AND THEN AFTER A FEW SECONDS WOULD PICK BACK UP IN RPMS. I THOUGHT IT WAS A FUEL FILTER PROBLEM SO WE SENT IT TO OUR MECHANIC. HE CAME BACK TO US AND SAID ITS THE CVT TRANSMISSION AND IT COULD COST ANYWHERE FROM $3500 - $5000. SOMETHING WE DID NOT WANT HEAR WITH A VEHICLE WITH JUST A HUNDRED THOUSAND MILES ON IT. AFTER FURTHER RESEARCH WE SEE THIS HAS BEEN A KNOWN ISSUE WITH NISSAN CVT. I REALLY NEED SOME ASSISTANCE ON HOW TO GO ABOUT CONTACTING NISSAN TO SEE IF THEY WILL WARRANT THIS PROBLEM.

2011 NISSAN MURANO, 85000 MILES, ALL MAINTENANCE DONE ON TIME. DRIVING DOWN THE ROAD AT LOW SPEEDS STARTED TO HEAR A CLUNKING NOISE. THE NEXT DAY I WAS DRIVING DOWN THE HWY TAKING MY CAR INTO THE SHOP WHEN IT STARTED JUMPING RPMS AND WOULD NOT ACCELERATE ALMOST CAUSING ME TO GET KILLED WHILE TRYING TO PULL OF THE ROAD. AFTER LETTING THE CAR SIT I WAS ABLE TO DRIVE IT AT 30MPH TO THE CLOSEST CAR DEALERSHIP WHERE IT WAS DIAGNOSED WITH A FAILING TRANSMISSION. I STILL OWE ON THE CAR AND AM BEYOND UPSET THAT AFTER CALLING NISSAN THEY REFUSE TO DO ANYTHING . NOW MY CAR SITS TILL I FIND A WAY TO COME UP WITH THE THOUSANDS OF DOLLARS I HAVE TO PAY TO GET MY CAR BACK ON THE ROAD. NISSAN SHOULD EXTEND THE WARRANTY ON THE 2011 JUST LIKE THEY DID ON THE PREVIOUS YEARS.