2011 Nissan Murano

The contact's husband owns a 2011 Nissan Murano. The contact stated that while driving up an incline at approximately 35 degrees and making a sharp left turn, the vehicle failed to accelerate. The contact then stated that he attempted to apply more pressure but the vehicle failed to accelerate and moved at a slow pace. The contact then stated that after he was in the driveway, he placed the shifter in park and then back in drive position but the vehicle hesitated then failed to accelerate. No warning light illuminated. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed. The dealer nor the manufacturer was not notified of the failure. The approximate failure mileage was 131,000.

Our 2011 Nissan Murano is garaged & serviced (not at dealer as their rates for labor & parts is crazy high) & has been a great SUV, until it had problems monthswith the acceleration in certain situations. This would happen when stopping at a red light or stop sign in town. We’d push on the acceleration~gas & the Murano wouldn’t respond…would do a slow count of 4 to 5, & the Murano would then accelerate slowly until reaching the posted speed limit. This act is dangerous as if merging or passing with a loss of acceleration in a crowded road would be a perfect storm of multiple accidents & injuries. On the highway, we would be driving & pressing the gas pedal like normal when all of a sudden the car wouldn’t respond & seemed like it was coasting or put in neutral, it would come back after a slow count of 4 to 5 seconds, & would slowly get to the speed limit. This has happened several times on the highway with speed limit listed @70mph. Imaging that you are driving along with traffic at 70mph when all of sudden the SUV stopped accelerating, & there is a big truck right behind you, & it’s continuing at the speed limit. Because of the acceleration issue, we were almost rear ended by a semi & could have killed us both. On the highway this has only happened a few times, compared to starting from a stop sign or red light which happens frequently each week. There is no warning or lights that this is going to happen, which makes it worse. The mechanic and shop that I have been using for over 35 years, has had several Murano’s with the same problem, & suggested the transmission might be failing, they also said to research this issue & ask Nissan. With living in a small town, the % of Murano’s having the same problem should trigger a paid recall, no matter the mileage or age if serviced regularly. This has been happening for months, & also with other years of the Murano design. Please read all of the owner’s comments about this issue, of not accelerating when needed.

For over a year, I have experienced hesitations of movement when needed to have acceleration from a complete or rolling stop. When driving, I’ve pushed on the gas pedal to accelerate & there was a long two second hesitation (lack of propulsion) before the Murano resumed forward movement. There was also a loss of acceleration (speed/movement) while merging into very heavy traffic on a busy main road, & that could have caused an accident. Every time there was a hesitation of movement when pushing on the gas pedal, it could have been a disaster. I have been having this ‘hesitations of movement’ for over a year. I have insisted that mechanics need to drive it, so they too can experience this problem. They have driven the Murano many times, but haven’t been able to experienced it. After bringing the Murano into my service station for months about this problem, today after an oil change at Oakview Auto Service, the head mechanic took my Nissan Murano for a test drive & the ‘hesitation’ happened to him. So if needed Chris at Oakview Auto can confirm that this problem has been happening, that we have asked about diagnosing this problem, & he experienced as well. This Service Station has been in business for over 40 years, and they have had many other customers bring their Nissan Murano to them, with the complaint of ‘hesitation of movement. While there has been problems documented (& recalled) with Nissan’s transmissions in the past, they have yet to include the 2011 Murano. Nissan needs to address this hesitation issue now.

driving vehicle on regular road not a highway approx 35mph clear sunny day temp in the 50's. With no warning a huge bang and a sound like the whole roof slid off the back of my car i couldn't stop immediately so I slid the shade cover for the sunroof back about an inch, saw that the whole sunroof had exploded took pictures of it. It is totally clear that the glass blew up from the inside out as all lg pcs around the gaping hole were all curved outward Not one m ark on the thin shade cover so nothing fell on the roof, I tried contacting everyone from the local Nissan dealer to the Nissan consumer affairs in TN I was laughed at, they completely denied that this could happen and did not offer to pay for any of it. I am disabled and on a fixed income and I cannot afford to repair it, I have no vehicle to use now and have a medical crisis in my family one member is on hospice and is expected to pass very soon. I need my vehicle desperately. This could have been a deadly tragedy if my 2yr old grandson was in the back seat and the shade cover was open or if a vehicle right behind me was hit by the flying glass and they swerved and got into a terrible accident or killed I need help and dont know where to turn

The vehicle loses power at random times. I had my mechanic take a look at it who said it was my alternator. So, I brought a brand-new alternator and had him put it on and within 2 days it did it again. So, I took it back to my mechanic who said it was the alternator and the battery. So again, I brought another alternator and now a battery. 3 days later it lost power after taking my children to school, now no one knows what is going on and why it keeps losing power.

I was backing out of my drive when we heard a loud sound from the rear of the car. We though I had ran over something. As I drove we could hear a thumping sound from the rear of the car when we drove over a bump in the road.. It became louder the more I drove sounding like a hammering sound. I crawled under the car and discovered the frame had rusted allowing a bolt and bracket to move. This is causing the metal thumping sound we heard. I have parked the car and stopped driving it due to the possibility of the frame and suspension separating while moving. This is my wife's car and she loves it but we can't operate it due to the safety hazard. I searched this issue and have found many other Nissan Murano owners that have experienced the same issue. This is a serious safety issue Nissan should have addressed with their vehicles and with ours. My wife could have been placed in a dangerous position if I had not discovered this in time. Nissan should repair and or recall the affected vehicles to avoid possible serious bodily injury due to a loss of control created by this issue.