2007 Nissan Murano

I AM FILING A COMPLAINT ON THE SUN VISOR. BOTH OF THE VISORS, DRIVER SIDE AND PASSENGER SIDE WOULD NOT STAY UP, FLOPPED DOWN, DUE TO HOW OUTRAGEOUS THE PRICES ARE, I HAVE BEEN VELCRO/HOT GLUING IT TO KEEP IT UP. IT HAS BEEN OVER TWO YEARS AND I JUST NOW SUCCUMBED TO PURCHASING NEW VISORS. IT IS RIDICULOUS THAT A CONSUMER HAS TO PAY $386.63 FOR PARTS THAT IS CLEARLY A DEFECT FROM NISSAN. SAFETY ISSUE WISE, OUR HEAD HITS THE VISORS AS IT WOULD NOT STAY UP. NISSAN REALLY NEED TO HAVE A RECALL ON THIS ISSUE AND FIX/REPAY WHAT WE HAVE PURCHASED. I AM NOT THE FIRST AND I KNOW I WILL NOT THE LAST TO COMPLAIN ABOUT THIS ISSUE. I AM SEEKING RESTITUTION, AND I WILL GO TO ANY CONSUMER COMPLAIN SITE TO SPREAD THIS ISSUE UNTIL THERE ARE RESULTS. NOT A HAPPY NISSAN CUSTOMER, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THERE IS A LOCAL USED AUTO DEALER SELLING THIS MURANO AND HAS SOLD ANOTHER ONE YESTERDAY A 2005 WITH THE SAME DIAGONAL TILTING DRIVERS SEAT ISSUE THAT IS A SAFETY PROBLEM AND THE COST WHEN A DEALER LOOKED AT IT AND SAID THAT THE LIFTER LINK SLIDE ASSEMBLY WAS BROKEN WAS $600 TO FIX. HE ALSO STATED THERE HAS BEEN A SERVICE BULLETIN OPEN FOR YEARS ON THE MURANO IN GENERAL FOR THIS ISSUE. THE LOCAL DEALER TOLD ME THAT IT WAS NORMAL AND HAS SOLD MANY WITH THIS SAME ISSUE USED. *TR

AS WITH ALL OF THE OTHER COMPLAINTS REGARDING THE SEATS, IT APPEARS THAT MY FRONT DRIVER SIDE SEAT HAS THE SAME PROBLEM. IT ROCKS BACK AND FORTH AND I CAN SEE THAT THE BRACKET HAS SNAPPED. NISSAN NEEDS TO BE HELD RESPONSIBLE FOR THIS SAFETY ISSUE. THERE WASN'T AN ACCIDENT THAT CAUSED THIS AND I'M NOT OBESE. I'M SURE IF THERE WAS AN ACCIDENT THIS PROBLEM WOULD RENDER THE AIRBAGS AS INEFFECTIVE. I WAS DRIVING AND GOING AROUND A TURN WHEN I NOTICED IT ROCKING. I DO KNOW IF I HAD TO STOP ABRUPTLY I'D PROBABLY END UP THROUGH THE WINDSHIELD. I DON'T THINK CONSUMERS SHOULD BEAR THE COST OF $1500 FOR A SEAT ONLY TO HAVE IT HAPPEN AGAIN IN ANOTHER 4 YEARS WHICH IS HOW LONG I'VE OWNED THE CAR. *TR *JS

THE PASSENGER SIDE SEAT BEGAN TO ROCK SIDE TO SIDE. THERE WAS NOT ACCIDENT OR ANY THING. IT WAS FINE ON THE WAY TO THE STORE BUT GETTING BACK INTO THE SEAT WHEN LEAVING THE STORE WE NOTICED THE ROCKING OF THE SEAT. AFTER TAKING IT TO THE SHOP THAT NIGHT WE WERE INFORMED THAT THE SEAT FRAME WAS BROKEN. THE WELD HAD FAILED. AFTER TALKING WITH THE MECHANIC WE WERE INFORMED THAT THIS IS A FAIRLY COMMON PROBLEM. A VERY EXPENSIVE PROBLEM THAT CAN HURT PEOPLE. IF NOT FIXED THIS COULD LEAD TO SERIOUS INJURIES IN AN ACCIDENT. WHY IS NISSAN NOT RESPONSIBLE FOR FIXING THIS COMMON PROBLEM THAT CAN HARM THEIR CUSTOMERS? *TR

UPON ENTERING MY MURANO AND BACKING OUT OF MY DRIVEWAY THERE WAS A LOUD SNAP. THE SEAT BEGAN TO TILT. DROVE STRAIGHT TO THE DEALERSHIP. THEY INFORMED ME THAT THE BRACKET THAT HOLDS THE SEAT HAD SHEARED OFF AND THE ONLY FIX WAS TO REPLACE THE SEAT TO THE COST OF ABOUT $1500. I AM VERY GLAD I WASN'T TRAVELING AT A HIGH RATE OF SPEED WHEN THIS OCCURRED. IT SEEMS RIDICULOUS THAT A 4 YEAR OLD CAR WOULD HAVE METAL UNDERNEATH A SEAT BREAKING UNLESS IT WAS BEING PUT UNDER TREMENDOUS WEIGHT. AS AN AVERAGE SIZED PERSON THIS SEEMS COMPLETELY THE FAULT OF THE MANUFACTURER. *TR

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE HEARD A LOUD NOISE THAT SHE COULD NOT DISTINGUISH AND DROVE THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THAT THE VEHICLE HAD A FRACTURED REAR DIFFERENTIAL AND STATED THAT IT NEEDED TO BE REPLACED. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER FAILED TO OFFER ANY ASSISTANCE EITHER BECAUSE THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE VEHICLE WAS AWAITING REPAIRS AT A PRIVATE FACILITY. THE FAILURE AND CURRENT MILEAGES WERE 75,000.