Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
810–25K
8725–50K
12250–75K
11075–100K
122100–150K
46150K+
568 reports with mileage · 110 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports6 fire reports18 injury reports
What owners actually said
678 reports
500 miles · Sep 29, 2005
Fuel System, Gasoline
DT: THE CONSUMER'S VEHICLE SWERVED TO HIT DEBRIS IN THE ROADWAY. THE DEBRIS STRUCK THE GAS TANK, RESULTING IN A GAS LEAK. 18 GALLONS OF GAS SPILLED FROM THE TANK. NO FIRES OR INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER AND THE GAS TANK WAS REPLACED. NO PROBLEMS WITH THE GAS TANK SINCE REPLACEMENT OF GAS TANK. THE…
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DT: THE CONSUMER'S VEHICLE SWERVED TO HIT DEBRIS IN THE ROADWAY. THE DEBRIS STRUCK THE GAS TANK, RESULTING IN A GAS LEAK. 18 GALLONS OF GAS SPILLED FROM THE TANK. NO FIRES OR INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER AND THE GAS TANK WAS REPLACED. NO PROBLEMS WITH THE GAS TANK SINCE REPLACEMENT OF GAS TANK. THE CONSUMER PAID OUT OF POCKET FOR THE REPAIRS.*AK *NM
NHTSA ODI #10137331
Mileage unknown · Sep 27, 2005
Steering
POWER STEERING IS VERY HEAVY WHEN ATTEMPTING QUICK MANEUVERS, E.G. PARKING, LANE CHANGE, ACCIDENT AVOIDANCE. *NM
NHTSA ODI #10137835
9,800 miles · Sep 23, 2005
Electrical System
DT: THE CALLER SAID SHE HAS A RECALL ON HER VEHICLE AND CANNOT GET THE WORK DONE. SHE SAID HER CHARGE LIGHT IS COMING ON, AND THE BRAKE LIGHT IS COMING ON, BUT SHE IS NOT EXPERIENCING ANY OTHER PROBLEMS. RECEIVED MANUFACTURING RECALL P5215 CONCERNING ALTERNATOR. DEALER SAID THEY DO NOT HAVE THE PARTS. MANUFACTURER WAS CALLED…
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DT: THE CALLER SAID SHE HAS A RECALL ON HER VEHICLE AND CANNOT GET THE WORK DONE. SHE SAID HER CHARGE LIGHT IS COMING ON, AND THE BRAKE LIGHT IS COMING ON, BUT SHE IS NOT EXPERIENCING ANY OTHER PROBLEMS. RECEIVED MANUFACTURING RECALL P5215 CONCERNING ALTERNATOR. DEALER SAID THEY DO NOT HAVE THE PARTS. MANUFACTURER WAS CALLED A WEEK AGO, AND THEY SAID THEY WILL CALL HER BACK, BUT HAVE NOT CALLED HER YET.*AK
NHTSA ODI #10137449
Mileage unknown · Sep 13, 2005
Electrical System
THERE IS CURRENTLY A NATIONAL RECALL ON THE NISSAN MURANO. I OWN A 2004 MURANO AND WAS INSTRUCTED BY NISSAN CORP. TO TAKE IT TO A DEALER AND HAVE THE WORK DONE BECAUSE THE PROBLEM COULD CAUSE AN ACCIDENT. I ATTEMPTED TO TAKE THE VEHICLE TO VICTORY NISSAN DEALERSHIP ON BATTLEFIELD BLVD IN CHESAPEAKE, VIRGINIA AND WAS INFORMED THA…
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THERE IS CURRENTLY A NATIONAL RECALL ON THE NISSAN MURANO. I OWN A 2004 MURANO AND WAS INSTRUCTED BY NISSAN CORP. TO TAKE IT TO A DEALER AND HAVE THE WORK DONE BECAUSE THE PROBLEM COULD CAUSE AN ACCIDENT. I ATTEMPTED TO TAKE THE VEHICLE TO VICTORY NISSAN DEALERSHIP ON BATTLEFIELD BLVD IN CHESAPEAKE, VIRGINIA AND WAS INFORMED THAT THERE IS A NATIONAL BACK ORDER ON THE RECALLED PART IN QUESTION. I WAS ALSO INFORMED THAT IT WOULD TAKE THREE TO FOUR MONTHS BEFORE THEY COULD GET TO MY VEHICLE. THIS SEEMS UNACCEPTABLE FOR A RECALL WITH POTENTIAL LIFE-THREATENING PROBLEMS. HOPE YOU CAN HELP. *NM
NHTSA ODI #10136336
Mileage unknown · Sep 7, 2005
Electrical System
DT: THE CONSUMER OWNS A 2004 NISSAN MURANO. THE CONSUMER RECEIVED A RECALL LETTER ONE MONTH AGO AND SINCE THEN HAS BEEN UNABLE TO GET THE RECALL REPAIRS DONE. THE DEALERSHIPS COULD NOT GET THE PARTS TO DO THE RECALL REPAIRS. THE CONSUMER CONTACTED THE NISSAN MANUFACTURER. SINCE THEN, THE CONSUMER'S WIFE HAD GOTTEN STUCK IN…
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DT: THE CONSUMER OWNS A 2004 NISSAN MURANO. THE CONSUMER RECEIVED A RECALL LETTER ONE MONTH AGO AND SINCE THEN HAS BEEN UNABLE TO GET THE RECALL REPAIRS DONE. THE DEALERSHIPS COULD NOT GET THE PARTS TO DO THE RECALL REPAIRS. THE CONSUMER CONTACTED THE NISSAN MANUFACTURER. SINCE THEN, THE CONSUMER'S WIFE HAD GOTTEN STUCK IN THE VEHICLE AS WELL AS ALMOST BEING INVOLVED IN AN ACCIDENT. NISSAN TOLD THE CONSUMER THAT THEY WERE NOT RESPONSIBLE FOR THE VEHICLES ACTIONS. THE CONSUMER WAS UNSURE OF WHEN THEY WOULD PERFORM THE RECALL REPAIRS ON THE VEHICLE. NISSAN WAS NOT WILLING TO PROVIDE THE CONSUMER WITH A RENTAL CAR. THE RECALL WAS FOR THE DEFECTIVE ALTERNATOR. *AK *MR (12/05/05) *SC
NHTSA ODI #10135729
39,000 miles · Aug 24, 2005
Fuel System, Gasoline
DT: THE CONTACT STATED WHILE DRIVING ON A MAJOR HIGHWAY COULD NOT GET GAS TO THE CAR. HAD POWER, BUT IT WOULD NOT TAKE GAS, AND IT STARTED TO JERK LIKE IT WAS GOING TO STALL. THERE WAS A HALF A TANK OF GAS IN THE VEHICLE. WHEN PRESSING THE PEDAL IT WOULD DO ANYTHING. AFTER A COUPLE OF PRESSING THE GAS PEDAL IT WOULD GO…
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DT: THE CONTACT STATED WHILE DRIVING ON A MAJOR HIGHWAY COULD NOT GET GAS TO THE CAR. HAD POWER, BUT IT WOULD NOT TAKE GAS, AND IT STARTED TO JERK LIKE IT WAS GOING TO STALL. THERE WAS A HALF A TANK OF GAS IN THE VEHICLE. WHEN PRESSING THE PEDAL IT WOULD DO ANYTHING. AFTER A COUPLE OF PRESSING THE GAS PEDAL IT WOULD GO, BUT THEN IT STARTED AGAIN. CONSUMER LEFT THE VEHICLE ON THE SIDE OF THE ROAD AND HAD IT TOWED TO THE DEALERSHIP. THEY COULD NOT DUPLICATE THE PROBLEM, THEREFORE COULD NOT FIX IT. THE DEALERSHIP HAD THE VEHICLE FOR ANOTHER DAY, AND ATTEMPTED TO DUPLICATE THE PROBLEM. NISSAN TOLD THE DEALERSHIP TO CHECK THE ELECTRONIC FUEL INJECTION SYSTEM, AND THEY CHECKED IT AND IT DID CODE. *AK *NM
NHTSA ODI #10130499
12,000 miles · Aug 15, 2005
Power Train
BOUGHT 2004 MURANO 31 JAN 2005. DRIVE VEHICLE TO/FROM WORK EACH DAY, 740 PER WEEK. BY MAY HAD PUT 12,000 MILES ON CAR. ONE DAY STARTED MY CAR, THE SERVICE ENGINE SOON (SES) LIGHT CAME ON AND THE CAR WAS SLUGGISH. TURNED OFF THE ENGINE AND BACK ON, SLUGGISHNESS DIMINISHED, LIGHT REMAINED. TOOK CAR TO DEALERSHIP, LIGHT WENT OFF JU…
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BOUGHT 2004 MURANO 31 JAN 2005. DRIVE VEHICLE TO/FROM WORK EACH DAY, 740 PER WEEK. BY MAY HAD PUT 12,000 MILES ON CAR. ONE DAY STARTED MY CAR, THE SERVICE ENGINE SOON (SES) LIGHT CAME ON AND THE CAR WAS SLUGGISH. TURNED OFF THE ENGINE AND BACK ON, SLUGGISHNESS DIMINISHED, LIGHT REMAINED. TOOK CAR TO DEALERSHIP, LIGHT WENT OFF JUST PRIOR TO BRINGING IN. WAS TOLD THE LIGHT WAS BECAUSE GAS CAP NOT ON TIGHT ENOUGH, SO SHOP DID AN OIL CHANGE. FEW WEEKS LATER, LIGHT CAME ON AGAIN, BROUGHT TO ANOTHER SHOP. SAID IT WAS PROBLEM WITH THE THROTTLE CONTROL SYSTEM, THAT IT WOULD TAKE DAYS TO GET A PART & THEY COULD NOT GIVE LOANER OR RENTAL. HUSBAND CONSULTED OWNER OF DEALERSHIP WHO SUGGESTED REPAIR TEAM TAKE THE PART OFF A 2004 CAR ON THE LOT TO FIX MINE IMMEDIATELY. OVER THE NEXT TWO MONTHS, THE SES LIGHT CAME ON 3 MORE TIMES. THE 1ST TIME WAS TOLD IT WAS JUST "OLD CODES. 2ND TIME, CLEARED CODES AND TOLD ME NOT TO WORRY ABOUT SES LIGHT. CAR WOULD NOT PASS INSPECTION WITH SES LIGHT ON, SO WHEN IT CAME ON 3RD TIME DAY BEFORE INSPECTION, RETURNED TO THE DEALER AND WAS TOLD THE THROTTLE CONTROL NEEDED "ADJUSTING". GOT THE CAR INSPECTED. 6 DAYS LATER, SES LIGHT CAME ON AGAIN WHEN LEAVING WORK TO DRIVE 74 MILES HOME, SLUGGISHNESS THAT PROMPTED FIRST THROTTLE REPAIR RETURNED. COULD NOT REACH OR MAINTAIN SPEED OF THE FLOW OF TRAFFIC. CAR AT SHOP SINCE 05 AUG 2005 BECAUSE OF "PROBLEM" WITH THROTTLE CONTROL IN SERIES OF 2004 MURANOS THAT MINE CAME FROM. THERE''S A NEW PART NEEDED, MY VOLUME OF DRIVING MADE IT APPEAR. TECHNICAL BULLETIN OR NOTICE TO CONSUMERS NEEDED. WHEN FOLKS HIT 13,000 MILES PROBLEM WILL APPEAR AND PART WILL BE ON ORDER (THERE ARE MANY VEHICLES WITH PROBLEM). WAS TOLD PART WOULD SHIP FROM NISSAN 19 AUG 2005 & MIGHT GET MY CAR BACK NEXT WEEK. DEALER COVERING RENTAL CAR. DANGEROUS PROBLEM BECAUSE THE CAR WILL NOT "SHIFT" (OR CVT EQUIVALENT) & THE CAR TACS OUT OVER 4000/WILL NOT ACCELERATE WITHOUT WARNING. *NM
NHTSA ODI #10132938
17,600 miles · Aug 9, 2005
Electrical System
THE NISSAN MURANO 2004 SL DOESN'T START THE ENGINE PERIODICALLY. IT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT HAPPENS THE ENGINE WOULD NOT START. I'VE BEE LEFT STRANDED IN THE MIDDLE OF NOWHERE SEVERAL TIMES ALREADY BETWEEN JUNE 2005 AND AUGUST 2005. I BROUGHT THE CAR FOR REPAIRS FOUR TIME ALREADY. THE FOLLOWING JOBS HAS BEEN P…
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THE NISSAN MURANO 2004 SL DOESN'T START THE ENGINE PERIODICALLY. IT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT HAPPENS THE ENGINE WOULD NOT START. I'VE BEE LEFT STRANDED IN THE MIDDLE OF NOWHERE SEVERAL TIMES ALREADY BETWEEN JUNE 2005 AND AUGUST 2005. I BROUGHT THE CAR FOR REPAIRS FOUR TIME ALREADY. THE FOLLOWING JOBS HAS BEEN PERFORMED: 1) ELECTRIC SYSTEM CHECKED - NOTHING FOUND 2) ALTERNATOR REPLACED AS A PART OF THE RE-CALL 3) KEYS RE-PROGRAMMED SEVERAL TIMES 4) TODAY I'VE BEEN TOLD THAT THEY(KOEPPEL NISSAN AT NYC) WILL TRY TO REPLACE THE TRANSPONDER (IF I UNDERSTAND CORRECTLY, THIS IS PART OF THE SECURITY IMMOBILIZER SYSTEM).- WILL SEE IF THIS ONE WORKS. I PERSONALLY DO THINK THAT THERE IS SOMETHING WRONG WITH THE IMMOBILIZER SYSTEM - BUT NISSAN REFUSES TO PERFORM THE DETAILED DIAGNOSTICS...TELLING ME THAT IT COULD BE HUNDRED DIFFERENT REASONS WHY THE ENGINE WOULD NOT START. AT THIS POINT I AM GETTING SICK AND TIRED OF THIS ENTIRE PROCESS - WILL FILE FOR BBB ARBITRATION AND THEN FOR THE LAW SUIT AGAINST NISSAN TO RECOVERY MY MONEY AND COMPENSATION FOR NOT BEING ABLE TO USE THE CAR. *NM
NHTSA ODI #10132122
31,000 miles · Jul 16, 2005
Electrical System
THE EMERGENCY BRAKE LIGHT AND THE BATTERY LIGHT CAME ON. AFTER ABOUT 30 MILES THE CAR "DIED" WHEN I WAS GOING 65 MPH
NHTSA ODI #10128996
24,500 miles · Jul 9, 2005
Electrical System
ON JULY 2, 2005 WARNING LIGHTS COME ON (BRAKE AND ALTERNATOR). SINCE IT WAS BEFORE A LONG WEEKEND (JULY 4) WE COULDN'T DO TOO MUCH UNTIL JULY 5. IT WAS IMPOSSIBLE TO DELIVER VEHICLE TO ANY DEALER, SO WE WERE FORCED TO PUT IT IN A LOCAL GARAGE. ALTERNATOR FAILED AND BATTERY WAS DEAD AFTER 24,000 MILES AND 17 MONTHS OF DRIVING THE…
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ON JULY 2, 2005 WARNING LIGHTS COME ON (BRAKE AND ALTERNATOR). SINCE IT WAS BEFORE A LONG WEEKEND (JULY 4) WE COULDN'T DO TOO MUCH UNTIL JULY 5. IT WAS IMPOSSIBLE TO DELIVER VEHICLE TO ANY DEALER, SO WE WERE FORCED TO PUT IT IN A LOCAL GARAGE. ALTERNATOR FAILED AND BATTERY WAS DEAD AFTER 24,000 MILES AND 17 MONTHS OF DRIVING THE VEHICLE. THE PROBLEM WAS FIXED BY A LOCAL MECHANIC, REIMBURSMENT FOR OUR EXPENSES ARE UNDER DISPUTE WITH NISSAN.
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
2004 Nissan Murano Problems, Complaints & Recalls | Skip That Year
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