NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
678 reports64,986 miles · Mar 9, 2009
Seats
I HAVE A 2004 SE NISSAN MURANO AND THE DRIVER SEAT HAS BROKEN. I WAS DRIVING MY MURANO WHILE COMING TO A TURN AND HEARD A LOUD SNAP SOUND WHILE IMMEDIATELY MY DRIVER SEAT WENT LEFT AGAINST THE DRIVER DOOR MAKING IT HARD TO CONTROL THE WHEEL. I COULD HAVE HAD A WRECK TRYING TO BRACE AND CONTROL MY BALANCE OF THE CAR. I AM 179 POU…
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I HAVE A 2004 SE NISSAN MURANO AND THE DRIVER SEAT HAS BROKEN. I WAS DRIVING MY MURANO WHILE COMING TO A TURN AND HEARD A LOUD SNAP SOUND WHILE IMMEDIATELY MY DRIVER SEAT WENT LEFT AGAINST THE DRIVER DOOR MAKING IT HARD TO CONTROL THE WHEEL. I COULD HAVE HAD A WRECK TRYING TO BRACE AND CONTROL MY BALANCE OF THE CAR. I AM 179 POUNDS AND WEIGHT COULD NOT HAVE PLAYED A FACTOR IN THIS SEAT DEFECT DO TO READING MANY, MANY COMPLAINTS ABOUT THIS SAME ISSUE HAPPENING TO NISSAN MURANO OWNERS. THE METAL ASSEMBLY BRACKET HAS BROKEN I LATER DISCOVERED. I HAVE CONTACTED NISSAN AND IT IS NOT UNDER WARRANTY AND TO HAVE REPAIR IS ESTIMATED AT 1,000 DOLLARS. THIS IS OUTRAGEOUS!!! THERE NEEDS TO BE A RECALL ON THIS PART BY IDENTIFYING IT AS A SAFETY HAZARD AND COULD COST SOMEONE THEIR LIFE !!!!!!!!!!! *TR
NHTSA ODI #10261296
42,200 miles · Feb 17, 2009
SeatsInjury
WHILE DRIVING THIS MORNING, I MADE A RIGHT TURN @ ABOUT 5MPH OUT OF THE TRAFFIC LIGHT (DRIVING CONDITIONS WERE DRY ROAD, SLOW SPEED AND DAYLIGHT), WHEN I NOTICED A SNAP SOUND FROM UNDERNEATH MY 42,200MILES 2004 NISSAN MURANO SL DRIVER'S SEAT AND FELT AS IF THE SEAT CAME LOOSE FROM THE SEAT RAILING BOTTOM. INSTANTLY I FELL BACK…
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WHILE DRIVING THIS MORNING, I MADE A RIGHT TURN @ ABOUT 5MPH OUT OF THE TRAFFIC LIGHT (DRIVING CONDITIONS WERE DRY ROAD, SLOW SPEED AND DAYLIGHT), WHEN I NOTICED A SNAP SOUND FROM UNDERNEATH MY 42,200MILES 2004 NISSAN MURANO SL DRIVER'S SEAT AND FELT AS IF THE SEAT CAME LOOSE FROM THE SEAT RAILING BOTTOM. INSTANTLY I FELL BACKWARDS AND TOWARDS THE LEFT SIDE OF THE SEAT ALMOST LOOSING CONTROL OF THE WHEEL AND PULLING MY LOWER BACK MUSCLE TRYING TO GET MY SELF UP. PULLED OVER TO CHECK THE SEAT, AND NOTICED THE SEAT WAS LOOSE, HARDLY MADE ANY FORCE TO MOVE OR WIGGLE IT BACK & FORTH OR SIDE TO SIDE. IMMEDIATELY NOTICED A LOOSE "BAR" OR PIECE OF METAL. WENT TO MY USUAL NISSAN SERVICE CENTER TO FIND OUT ABOUT THE PROBLEM/BROKEN PART AND FOUND OUT THE BROKEN PART IS THE BACK CROSSBAR OF THE SEAT LIFTER LINK SLIDE ASSEMBLY. IT ACTUALLY DETACHED FROM THE WELDING ON THE LEFT SIDE OF THE SEAT. MY VEHICLE IS NOT COVERED BY ANY WARRANTY AS IT EXPIRED ABOUT A YEAR OR SO AND THE SERVICE CENTER WILL NOT REPLACE WITH OUT A COST AND A NEW ASSEMBLY. IT WILL SELL THE WHOLE ASSEMBLY THOUGH, WHICH I DO NOT INTEND ON PAYING SINCE I BELIEVE THIS IS A DESIGN/MANUFACTURING FAILURE AND NEEDLESS TO SAY A SAFETY ISSUE. I FOUND OUT NISSAN MOTORS KNOWS ABOUT THIS PROBLEMS WITH THE MURANO'S DRIVERS SEAT AND HAVE NOT DONE ANYTHING, AND THEY SHOULD. EVEN NISSAN CAME UP WITH A "REINFORCED"/ DIFFERENT PART NUMBER SEAT ASSEMBLY, ALSO I KNOW FOR A FACT THAT MANY MURANO OWNERS HAVE FILLED COMPLAINTS BOTH WITH NISSAN & THE NHTSA AND NOTHING HAS COME UP OR DONE. I WAS LUCKY I DIDN'T CRASH OR SUSTAINED ANY DAMAGES OTHER THAN A SPRAINED LOWER BACK, AN UNSAFE SEAT AND AN UNDRIVEABLE CAR IN THE MEANTIME. BELIEVE ME, IT COULD HAVE BEEN WORST A LOT WORST. FOR THE RECORD, I COMPLAINED TO NISSAN ABOUT A YEAR AGO ABOUT A BACK & FORTH ROCKING MOTION ON THE SAME SEAT AND FOUND NOTHING BUT A LOOSE NUT. SOMETHING HAVE TO BE DONE BEFORE SOMEONE DO GET REALLY HURT OR KILLED. PLEASE HELP US. *TR
NHTSA ODI #10259157
56,000 miles · Feb 14, 2009
Visibility
2004 NISSAN MURANO SUN VISOR FAILURE. DRIVER'S SIDE SUN VISOR DOES NOT STAY UP OR FALLS DOWN AD OBSTRUCTS VIEW WITH SUDDEN OBSTRUCTION. THIS IS DANGEROUS AND PRODUCT SHOULD BE INVESTIGATED FOR FAILURE TO WORK PROPERLY AND BEING A SUDDEN DANGER TO DRIVER. *TR
NHTSA ODI #10258649
Mileage unknown · Feb 10, 2009
Seats
THE DRIVER SEAT IN MY 2004 NISSAN MURANO BROKE. THE MOTOR IS STILL WORKING BUT THE RIGHT SIDE OF THE CABLE IS BROKEN SO IT DOESN'T SLIDE FORWARD. THIS IS A MAJOR SECURITY ISSUE AND IT COSTS OVER $1000 TO REPAIR IT. I HAVE READ MANY OTHER MURANOS WITH SIMILAR COMPLAINTS SO THIS MUST BE A MANUFACTURE DEFECT. *TR
NHTSA ODI #10258187
45,260 miles · Feb 9, 2009
Seats
FAILURE OF THE POWER SEAT DRIVE. DRIVER'S SEAT SEEMED TO BE LOPSIDED, HIGH ON THE LEFT SIDE OF IT. NOW I HAVE TO DRIVE WITH SEAT SEVERELY ASKEW TO THE RIGHT AND SEAT COULD NOT BE PROPERLY ADJUSTED. REPAIR WILL COST ABOUT $850 PLUS TAX. ALL FOR THE SAKE OF A POORLY DESIGNED, OVERWORKED SMALL PLASTIC GEAR. *TR
NHTSA ODI #10258146
40,000 miles · Feb 9, 2009
Visibility
THE SUN VISOR ON MY CAR KEEPS (FLOPPING) DOWN AND FALLING INTO MY VIEW, RESTRICTING MY SIGHT WHILE I AM DRIVING. I T WILL NOT STAY IN THE "UP POSITION". A FEW TIMES I HAD SOME CLOSE CALLS, BUT NO ACTUAL INCIDENT. THE DEALER SAID THAT IT WAS NOT UNDER WARRANTY ANY LONGER AND IT WOULD COST APPROX. $250 TO FIX...IF I HAD THE $ TO…
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THE SUN VISOR ON MY CAR KEEPS (FLOPPING) DOWN AND FALLING INTO MY VIEW, RESTRICTING MY SIGHT WHILE I AM DRIVING. I T WILL NOT STAY IN THE "UP POSITION". A FEW TIMES I HAD SOME CLOSE CALLS, BUT NO ACTUAL INCIDENT. THE DEALER SAID THAT IT WAS NOT UNDER WARRANTY ANY LONGER AND IT WOULD COST APPROX. $250 TO FIX...IF I HAD THE $ TO FIX IT I WOULD, BUT I DON'T. ALSO, I FEEL THAT THEY SHOULD FIX IT...THE WARRANTY WAS ONLY A FEW MONTHS OVER. *TR
NHTSA ODI #10258012
57,215 miles · Jan 15, 2009
Seats
THE FRAME TO THE DRIVER'S SIDE POWER SEAT BROKE WHILE I WAS DRIVING. I NEARLY RAN OFF THE ROAD, NARROWLY MISSING ANOTHER VEHICLE ON THE FREEWAY. *TR
NHTSA ODI #10255199
60,000 miles · Jan 13, 2009
Visibility
THE PASSENGER SIDE SUN VISOR IN OUR 04 NISSAN MURANO BEGAN TO BE HARD TO MOVE UP OR DOWN ABOUT 4 MONTHS AGO. EVENTUALLY, SOMETHING INSIDE THE VISOR JUST GAVE UP, AND THE VISOR STARTED FALLING DOWN UNDER IT'S OWN WEIGHT. IT WILL NOT STAY UP. THE DRIVER SIDE VISOR IS BEGINNING TO BE HARD TO MOVE NOW, AND IF IT FOLLOWS THE PATTE…
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THE PASSENGER SIDE SUN VISOR IN OUR 04 NISSAN MURANO BEGAN TO BE HARD TO MOVE UP OR DOWN ABOUT 4 MONTHS AGO. EVENTUALLY, SOMETHING INSIDE THE VISOR JUST GAVE UP, AND THE VISOR STARTED FALLING DOWN UNDER IT'S OWN WEIGHT. IT WILL NOT STAY UP. THE DRIVER SIDE VISOR IS BEGINNING TO BE HARD TO MOVE NOW, AND IF IT FOLLOWS THE PATTERN OF THE OTHER VISOR, IT WILL FAIL SOON. I HAVE CONTACTED NISSAN CUSTOMER SERVICE. THEY HAD ME TAKE IT TO THE LOCAL DEALER. DEALER CONFIRMED THAT IT HAS FAILED AND ADVISED CUSTOMER SERVICE OF SAME. HE ALSO TOLD THEM THAT DRIVER SIDE VISOR WOULD PROBABLY FAIL SOON. STANDARD 36 MONTH WARRANTY WILL NO LONGER COVER VISORS AS IT HAS LONG SINCE RUN OUT. I HAVE THE 100,000 MILE EXTENDED WARRANTY, BUT IT WILL NOT COVER THE VISORS. I ADVISED CUSTOMER SERVICE THAT THIS IS A SAFETY ISSUE, SINCE THE VISOR FALL WHILE DRIVING, AND OBSTRUCTS THE DRIVER'S VISION, REQUIRING DRIVER TO CONSTANTLY LEAN OVER AND PUSH THE VISOR BACK UP. I ALSO ADVISED THAT I HAVE NEVER OWNED A VEHICLE THAT HAD VISORS THAT FAILED. THEY INFORMED ME THAT THE WARRANTY THAT WOULD HAVE COVERED THE VISORS HAS EXPIRED, AND THEY COULD NOT HELP ME REPLACE THEM. I INFORMED THEM THAT THIS IS NOT AN ISOLATED PROBLEM. THERE ARE MANY PEOPLE ON THE INTERNET WHO HAVE HAD OR ARE HAVING THE SAME PROBLEM. *TR
NHTSA ODI #10254905
Mileage unknown · Jan 3, 2009
Visibility
2004 NISSAN MURANO - IN MID MARCH 2008, MY DRIVER SIDE SUN VISOR (LIGHTED W/EXTENSION) FELL DOWN AND NO LONGER WAS ABLE TO REMAIN IN THE "UP" POSITION. THE VISOR CANNOT REMAIN IN ANY POSITION OTHER THAN A 90 DEGREE ANGLE PERPENDICULAR TO THE GROUND. THERE IS NO WAY TO KEEP THE VISOR UP OR ADJUST IT TO REMAIN AT AN ANGLE. IT …
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2004 NISSAN MURANO - IN MID MARCH 2008, MY DRIVER SIDE SUN VISOR (LIGHTED W/EXTENSION) FELL DOWN AND NO LONGER WAS ABLE TO REMAIN IN THE "UP" POSITION. THE VISOR CANNOT REMAIN IN ANY POSITION OTHER THAN A 90 DEGREE ANGLE PERPENDICULAR TO THE GROUND. THERE IS NO WAY TO KEEP THE VISOR UP OR ADJUST IT TO REMAIN AT AN ANGLE. IT IS COMPLETELY USELESS AND SERIOUSLY OBSTRUCTS FORWARD VISIBILITY WHEN DRIVING, ESPECIALLY ON SUNNY DAYS. SINCE MARCH 2008, I HAVE HAD SEVERAL NEAR ACCIDENTS. THERE IS NO WAY TO FIX THE VISOR WITHOUT REPLACING IT. THE COST OF REPLACEMENT IS APPROX. $300. SEARCHES ON THE INTERNET REVEAL THERE ARE NUMEROUS OTHER MURANO OWNERS EXPERIENCING THE SAME PROBLEM. *TR
NHTSA ODI #10253695
50,000 miles · Dec 27, 2008
Power Train
NOV 2007 HAD TRANSMISSION FAILURE AT APPROX 50,000 MILES. THIS HAPPENED ON THE INTERSTATE, ENGINE SUDDENLY CUT OUT & HAD TO CROSS OVER 4 LANES TO GET TO RT SHOULDER. WAS COVERED UNDER WARRANTY BUT NOW HAVE TRANSFER CASE ON THE VERGE OF FAILURE AT 62000 MILES, JUST 2000 OUTSIDE OF WARRANTY. *TR
NHTSA ODI #10252919
Official recalls
4May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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