2004 NISSAN MURANO DRIVER'S SEAT IS BROKEN FROM FRAME. SEAT TILTS TO THE REAR- LEFT AND ROCKS UP AND DOWN WHEN SITTING OR PUTTING WEIGHT ON SEAT. ELECTRICAL FUNCTIONS OF THE SEAT (UP/DOWN AND BACK AND FORTH) ARE WORKING. CONCERNED WITH SAFETY ISSUE NOT HAVING THE SEAT PROPERLY SECURED. SEEMS TOO MUCH MOVEMENT (ROCKING) COU…
Read full complaint
2004 NISSAN MURANO DRIVER'S SEAT IS BROKEN FROM FRAME. SEAT TILTS TO THE REAR- LEFT AND ROCKS UP AND DOWN WHEN SITTING OR PUTTING WEIGHT ON SEAT. ELECTRICAL FUNCTIONS OF THE SEAT (UP/DOWN AND BACK AND FORTH) ARE WORKING. CONCERNED WITH SAFETY ISSUE NOT HAVING THE SEAT PROPERLY SECURED. SEEMS TOO MUCH MOVEMENT (ROCKING) COULD BE A DANGER IF IN A COLLISION - UNSURE IF THE SEAT AND SEAT BELT MECHANISM WILL WORK PROPERLY IF IN A CRASH. WILL BE TAKING THE VEHICLE TO NISSAN DEALER FOR REPAIR. DON'T KNOW REPLACEMENT COSTS. *TR
NHTSA ODI #10274854
35,243 miles · Jun 24, 2009
Seats
SEAT MOVES / SLIDES SOMEWHAT SINCE MOTOR BROKE. SAFETY CONCERN IS THAT IT WILL BEGIN TO MOVE FREELY, CAUSING VEHICLE TO BE UNSAFE TO OPERATE. *TR
NHTSA ODI #10274817
93,802 miles · Jun 15, 2009
Seats
NORMAL EVERYDAY USAGE OF MY FRONT DRIVER SIDE SEAT. ONE DAY FOR NO APPARENT REASON THE FRONT DRIVER SIDE SEAT BROKE. THE SEAT IS NOW UNSAFE AND ROCKS BACK AND FORTH. I TOOK IT TO THE DEALER FOR REPAIRS AND WAS TOLD IT WAS A BROKEN SEAT FRAME AND COST $1056 TO REPAIR. I CANNOT DRIVE THE VEHICLE NOW BECAUSE THE SEAT IS UNSAFE.…
Read full complaint
NORMAL EVERYDAY USAGE OF MY FRONT DRIVER SIDE SEAT. ONE DAY FOR NO APPARENT REASON THE FRONT DRIVER SIDE SEAT BROKE. THE SEAT IS NOW UNSAFE AND ROCKS BACK AND FORTH. I TOOK IT TO THE DEALER FOR REPAIRS AND WAS TOLD IT WAS A BROKEN SEAT FRAME AND COST $1056 TO REPAIR. I CANNOT DRIVE THE VEHICLE NOW BECAUSE THE SEAT IS UNSAFE. *TR
NHTSA ODI #10273879
80,000 miles · May 27, 2009
Seats
THIS IS THE SECOND DEFECT THAT I HAVE HAD WITH THIS CAR AND A LOT OF NISSAN MURANO OWNERS HAVE HAD IT AS WELL. THE PROBLEM IS WITH THE SEAT ROCKING AND SLIDING. IT SEEMS THAT THESE SEATS WERE NOT MADE RIGHT OR HAVE HAD POOR CRAFTSMANSHIP. THIS IS VERY DANGEROUS BEING THE FACT THAT IN AN ACCIDENT THE DRIVER COULD FLY OUT THE WIND…
Read full complaint
THIS IS THE SECOND DEFECT THAT I HAVE HAD WITH THIS CAR AND A LOT OF NISSAN MURANO OWNERS HAVE HAD IT AS WELL. THE PROBLEM IS WITH THE SEAT ROCKING AND SLIDING. IT SEEMS THAT THESE SEATS WERE NOT MADE RIGHT OR HAVE HAD POOR CRAFTSMANSHIP. THIS IS VERY DANGEROUS BEING THE FACT THAT IN AN ACCIDENT THE DRIVER COULD FLY OUT THE WINDSHIELD DUE TO THE NEGLIGENCE TO PROPERLY FIX THIS PROBLEM.....THIS CAN CAUSE MAJOR INJURIES OR EVEN DEATH................ *TR
NHTSA ODI #10270149
80,000 miles · May 25, 2009
Seats
REGULAR DRIVING, 2004 NISSAN MURANO SE, NOTICED ONE DAY THE DRIVERS SEAT STARTED MAKING A CREAKING NOISE. I DIDN'T PAY MUCH ATTENTION TILL ONE DAY WHILE CLEANING THE INTERIOR, I PUSHED AGAINST THE SEAT AND IT MOVED BACK AND DOWN TOWARDS THE DRIVERS REAR LEFT. I RESEARCHED THE ISSUE ON MURANO.ORG, AND FOUND OUT IT WAS A BROKEN S…
Read full complaint
REGULAR DRIVING, 2004 NISSAN MURANO SE, NOTICED ONE DAY THE DRIVERS SEAT STARTED MAKING A CREAKING NOISE. I DIDN'T PAY MUCH ATTENTION TILL ONE DAY WHILE CLEANING THE INTERIOR, I PUSHED AGAINST THE SEAT AND IT MOVED BACK AND DOWN TOWARDS THE DRIVERS REAR LEFT. I RESEARCHED THE ISSUE ON MURANO.ORG, AND FOUND OUT IT WAS A BROKEN SEAT FRAME. I ALSO HAD MOSSY NISSAN CHECK IT OUT AND THEY ALSO TOLD ME IT WAS A BROKEN SEAT FRAME. DUE TO THE COST OF THE REPAIR, AND THE LIKELY HOOD OF IT RECURRING, I DID NOT FIX THE SEAT THROUGH NISSAN. *TR
NHTSA ODI #10269862
74,352 miles · May 4, 2009
Seats
FRONT DRIVERS SEAT ADJUSTER FRAME BREAKS. CAUSES SEAT TO BECOME LOOSE FROM FLOOR. *TR
NHTSA ODI #10267636
118,000 miles · Apr 23, 2009
Seats
ON OUR 2004 NISSAN MURANO THE POWER DRIVERS SEAT WILL NO LONGER ADJUST FRONT TO BACK. IT WILL TWIST WITH THE OUTSIDE MOVING BUT INSIDE NOT MOVING. THIS IS A SAFETY PROBLEM BECAUSE THE SEAT IS STUCK ALMOST ALL WAY BACK AND THE ONLY WAY THAT MY WIFE CAN DRIVE IS TO PUT A LARGE PILLOW BEHIND HER. CHECKING ON LINE THERE APPEARS TO B…
Read full complaint
ON OUR 2004 NISSAN MURANO THE POWER DRIVERS SEAT WILL NO LONGER ADJUST FRONT TO BACK. IT WILL TWIST WITH THE OUTSIDE MOVING BUT INSIDE NOT MOVING. THIS IS A SAFETY PROBLEM BECAUSE THE SEAT IS STUCK ALMOST ALL WAY BACK AND THE ONLY WAY THAT MY WIFE CAN DRIVE IS TO PUT A LARGE PILLOW BEHIND HER. CHECKING ON LINE THERE APPEARS TO BE DESIGN AND OR MANUFACTURING PROBLEMS WITH THE MURANO DRIVERS SEATS. I HAVE CONTACTED TONY HOLLAND, SERVICE DIRECTOR AT CROWN NISSAN IN GREENSBORO, NC AND HE ADVISED THAT PER THE NISSAN AREA REP BECAUSE OF AGE AND MILEAGE NISSAN WILL NOT MAKE A GOOD WILL REPAIR. TO GET THE REQUIRED PART YOU MUST BUY THE WHOLE SEAT TRACK FOR $796.62 WHICH IS CRAZY. TOTAL COST WOULD BE $1,118.67 PLUS TAX. ON LINE THERE SEAMS TO BE TWO ISSUES ONE THE SEAT FRAME BREAKING AND THE OTHER A PLASTIC PART THAT DRIVES THE BALL SCREW BREAKING. NISSAN WILL NOT CHECK THE PROBLEM UNTIL YOU AUTHORIZE THE PURCHASE OF THE SEAT TRACK. THIS AN ACCIDENT WAITING TO HAPPEN. I URGE YOU TO ISSUE A MANDATORY RECALL TO MAKE NISSAN TAKE RESPONSIBILITY TO FIX THEIR ERROR LIKE A RESPONSIBLE COMPANY WOULD DO. *TR
NHTSA ODI #10266474
65,500 miles · Apr 18, 2009
Seats
WHILE DRIVING (AT 65 MPH!) THE LEFT REAR ANCHOR BRACKET OF THE DRIVERS SEAT SUDDENLY BROKE CAUSING THE SEAT TO COLLAPSE AND BECOME UNSTABLE. I WAS LUCKY TO BE ABLE TO REMAIN IN CONTROL OF THE CAR AND AVOID AN ACCIDENT. AS A RESULT OF THIS BROKEN BRACKET, MY SEAT ROCKS SEVERELY WHEN I TURN CORNERS AND SOMETIMES WHEN I APPLY THE…
Read full complaint
WHILE DRIVING (AT 65 MPH!) THE LEFT REAR ANCHOR BRACKET OF THE DRIVERS SEAT SUDDENLY BROKE CAUSING THE SEAT TO COLLAPSE AND BECOME UNSTABLE. I WAS LUCKY TO BE ABLE TO REMAIN IN CONTROL OF THE CAR AND AVOID AN ACCIDENT. AS A RESULT OF THIS BROKEN BRACKET, MY SEAT ROCKS SEVERELY WHEN I TURN CORNERS AND SOMETIMES WHEN I APPLY THE BRAKES. THIS IS A SERIOUS SAFETY CONCERN AND A RECALL SHOULD BE ISSUED. I HAVE NOT HAD THE CAR REPAIRED AS OF YET BUT I DO FIND BY RESEARCHING THAT THIS ISSUE IS QUITE COMMON (SERVICE BULLETINS HAVE BEEN ISSUED BY NISSAN AND YOU) AND THE REPAIR COSTLY. UNTIL I HEAR FROM YOU, I WILL FIX FOR THE TIME BEING BY INSTALLING SOME WOODEN BLOCKS UNDER MY SEAT TO STABILIZE IT. AGAIN, I URGE YOU TO ISSUE A RECALL ON THIS VERY SERIOUS SAFETY ISSUE. *TR
NHTSA ODI #10265955
52,000 miles · Apr 16, 2009
Seats
DRIVERS SEAT ROCKS FROM LEFT TO RIGHT. THIS OCCURRED ONCE BEFORE IN 2006 AND WAS REPAIRED UNDER WARRANTY. NOW THERE IS 52,000 ON CAR AND THIS IS BEYOND WARRANTY WITH A MAJOR COST FROM NISSAN FOR REPAIR. *TR
NHTSA ODI #10265691
35,436 miles · Apr 1, 2009
SeatsInjury
I HAVE A 2004 NISSAN MURANO AND THE POWER SEAT AS I WAS SIMPLY DRIVING DOWN THE ROAD JUST LEANED TO THE LEFT SUDDENLY. I TOOK TO NISSAN TO REPAIR THEY GAVE ME A QUOTE OF $1,200.00. *TR
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
2004 Nissan Murano Problems, Complaints & Recalls | Skip That Year
Illustration