NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
94 reportsClear category filter72,456 miles · Jan 15, 2014
Seats
AS I WAS MAKING A LEFT TURN DRIVER SEAT BROKE OFF THE LEFT TRACK CAUSING THE SEAT TO ROCK DANGEROUSLY. THIS SEEMS A COMMON PROBLEM IN THIS VEHICLE I HAVE SEEN AND HEARD ABOUT MANY OTHER CASES. THIS SHOULD BE A RECALL FROM NISSAN TO FIX THE FAULTY SEAT TRACK MECHANISM. I HAVE BEEN ABLE TO TEMPORARILY FIX THIS PROBLEM BY WELDING …
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AS I WAS MAKING A LEFT TURN DRIVER SEAT BROKE OFF THE LEFT TRACK CAUSING THE SEAT TO ROCK DANGEROUSLY. THIS SEEMS A COMMON PROBLEM IN THIS VEHICLE I HAVE SEEN AND HEARD ABOUT MANY OTHER CASES. THIS SHOULD BE A RECALL FROM NISSAN TO FIX THE FAULTY SEAT TRACK MECHANISM. I HAVE BEEN ABLE TO TEMPORARILY FIX THIS PROBLEM BY WELDING THE TRACK, HOWEVER THIS KEEPS HAPPENING AND HAS BECOME A DANGER TO MY LIFE. I AM NOT SURE IF THIS PROBLEM COULD BE FIXED ANY MORE. I WAS GIVEN A QUOTE OF $1,200.00 DOLLARS BY MY NISSAN DEALER, HOWEVER, I AM GOING TO CONTINUE THE TEMPORARY FIX DESCRIBED ABOVE AND WHEN THAT ULTIMATELY COMPLETELY FAILS, I HAVE NO IDEA WHAT TO DO. I HOPE NISSAN FINALLY REALIZES THAT THIS IS A FACTORY PROBLEM WHICH NEEDS TO BE RECALL BEFORE A BIG TRAGEDY HAPPENS AND SOMEONE LOOSES THEIR LIFE/LIVES, AND NISSAN GETS SUED FOR MILLIONS OF DOLLARS. NISSAN CARS ARE EXPENSIVE AND NOT ENOUGH SAID ABOUT THEIR PRICEY PARTS!! *TR
NHTSA ODI #10560144
98,000 miles · Aug 21, 2013
Seats
I GOT IN MY MURANO, STARTED IT, AND BEGAN TO DRIVE. SUDDENLY, THE LEFT SIDE OF MY SEAT DROPPED SEVERAL INCHES (ABOUT 5 OR 6 INCHES). THIS DROP CREATED A JERK TO THE LEFT. UPON INSPECTION OF THE UNDERSIDE OF THE DRIVER'S SEAT I FOUND THE SUPPORT BRACKET TO BE BROKEN (CRACKED IN BOTH SUPPORT POINTS). *TR
NHTSA ODI #10536493
Mileage unknown · Aug 1, 2013
Power TrainSeatsUnknown Or Other
THERE WAS A STRUCTURAL FAILURE OF THE ANCHOR/BRACKET UNDERNEATH THE DRIVER'S SEAT. WHILE I AM DRIVING, THE SEAT ROCKS FROM SIDE TO SIDE, AND DIPS UP AND DOWN. WHEN I TURN, THE SEAT ROCKS A COUPLE OF INCHES DOWN AND THEN POPS BACK AS I COME OUT OF THE TURN. ALSO VEHICLE LOSES ACCELERATION POWER WHEN COMING OUT OF A COMPLETE STOP.…
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THERE WAS A STRUCTURAL FAILURE OF THE ANCHOR/BRACKET UNDERNEATH THE DRIVER'S SEAT. WHILE I AM DRIVING, THE SEAT ROCKS FROM SIDE TO SIDE, AND DIPS UP AND DOWN. WHEN I TURN, THE SEAT ROCKS A COUPLE OF INCHES DOWN AND THEN POPS BACK AS I COME OUT OF THE TURN. ALSO VEHICLE LOSES ACCELERATION POWER WHEN COMING OUT OF A COMPLETE STOP. *TR
NHTSA ODI #10533092
135,000 miles · Jul 27, 2013
Seats
THERE WAS A STRUCTURAL FAILURE OF THE ANCHOR/BRACKET UNDERNEATH THE DRIVER'S SEAT. WHILE I AM DRIVING, THE SEAT ROCKS FROM SIDE TO SIDE, AND DIPS UP AND DOWN. WHEN I TURN, THE SEAT ROCKS A COUPLE OF INCHES DOWN AND THEN POPS BACK AS I COME OUT OF THE TURN. *TR
NHTSA ODI #10532098
60,000 miles · Dec 6, 2012
Seats
DRIVER SEAT HAS SKIPPED AND/OR BROKEN OFF THE LEFT TRACK CAUSING THE SEAT TO ROCK DANGEROUSLY. THIS IS A COMMON PROBLEM IN THIS VEHICLE I'VE SEEN AND SHOULD BE A RECALL ITEM FIXED BY NISSAN FOR THE FAULTY SEAT TRACK MECHANISM. THIS IS CLEARLY AN EXTREMELY DANGEROUS CONDITION. FORTUNATELY, I HAVE BEEN ABLE TO TEMPORARILY RE-SE…
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DRIVER SEAT HAS SKIPPED AND/OR BROKEN OFF THE LEFT TRACK CAUSING THE SEAT TO ROCK DANGEROUSLY. THIS IS A COMMON PROBLEM IN THIS VEHICLE I'VE SEEN AND SHOULD BE A RECALL ITEM FIXED BY NISSAN FOR THE FAULTY SEAT TRACK MECHANISM. THIS IS CLEARLY AN EXTREMELY DANGEROUS CONDITION. FORTUNATELY, I HAVE BEEN ABLE TO TEMPORARILY RE-SEAT ONTO THE TRACK WITH THE FOLLOWING METHOD - BY RAISING THE SEAT TO IT'S HIGHEST LEVEL AND MOVING IT BACK TO IT'S FARTHEST POINT THEN DROPPING THE SEAT TO IT'S LOWEST LEVEL AND SLOWLY MOVING THE SEAT FORWARD. THIS SEEMS TO REGAIN THE TRACK BUT HAS ONLY BEEN A TEMPORARY SOLUTION AS IT ULTIMATELY SKIPS OFF TRACK REPEATEDLY AND FIXES THE SEAT TO IT'S LOWEST POSITION WHICH MIGHT NOT BE SUITABLE FOR MANY SHORT DRIVERS. <-- I HOPE THIS TEMPORARY REMEDY HELPS OTHERS WHO MAY BE DRIVING DANGEROUSLY IN THIS VEHICLE. A $1000 REPAIR WAS QUOTED BY MY NISSAN DEALER, HOWEVER, I AM GOING TO CONTINUE THE TEMPORARY RE-ALIGNMENT DESCRIBED ABOVE AND WHEN THAT ULTIMATELY COMPLETELY FAILS, I HAVE NO IDEA WHAT TO DO EXCEPT HOPE NISSAN FINALLY OWNS UP TO THIS OBVIOUS DESIGN FLAW AND FIXES IT. *TR
NHTSA ODI #10487580
102,000 miles · Nov 11, 2012
Seats
WHILE DRIVING ON ROAD I WAS WAITING AT GREEN LIGHT WAITING TO TURN LEFT. AS I BEGAN TO MAKE THE LEFT HAND TURN ACROSS ONCOMING TRAFFIC MY SEAT LIFTED SEVERAL INCHES OFF THE VEHICLE FLOOR. MY BODY FELT AS IF I HAD BEEN FORCEFULLY LIFTED AND PUSHED SIMULTANEOUSLY. THIS REQUIRED ME TO PULL THE STEERING WHEEL TO THE RIGHT, THE OPPOS…
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WHILE DRIVING ON ROAD I WAS WAITING AT GREEN LIGHT WAITING TO TURN LEFT. AS I BEGAN TO MAKE THE LEFT HAND TURN ACROSS ONCOMING TRAFFIC MY SEAT LIFTED SEVERAL INCHES OFF THE VEHICLE FLOOR. MY BODY FELT AS IF I HAD BEEN FORCEFULLY LIFTED AND PUSHED SIMULTANEOUSLY. THIS REQUIRED ME TO PULL THE STEERING WHEEL TO THE RIGHT, THE OPPOSITE DIRECTION I WAS TURNING, IN ORDER TO REGAIN CONTROL OF MY OWN BODY. THIS WAS HAZARDOUS TO ONCOMING TRAFFIC AND. MYSELF AS I NEARLY HAD BEEN T-BONED BY THE ONCOMING TRACTOR TRAILER AND NEARLY RAN OFF THE ROAD, DOWN, A 5 FOOT DITCH, AND THROUGH A FENCE. IT WAS A TERRIFYING EXPERIENCE. I'VE NEVER EXPERIENCED OR HAVE HEARD OF A SEAT BREAKING. I AM NOT OVERWEIGHT NOR HAVE BEEN FROM THE TIME I HAVE OWNED THE VEHICLE, 6 YEARS. ITS BAFFLING AS TO WHY A DRIVERS SEAT WOULD MALFUNCTION IN SUCH A MANNER. I IMMEDIATELY RESEARCHED MY PROBLEM AND FOUND THIS WAS PREVIOUSLY INVESTIGATED BY THE NHTSA AND CLOSED FOR THE REASON OF NOT HAVING POSED A SAFETY ISSUE DUE TO NO DOCUMENTED OCCURRENCES WHILE DRIVING. WELL HERE'S YOUR DOCUMENTED OCCURRENCE THAT NEARLY CAUSED A FAMILY OF FOUR THEIR LIVES. IT'S ABSURD THE NUMBER OF COMPLAINTS ON THE FORMENTIONED ISSUE AND THERE ISN'T A RECALL. MY VEHICLE WON'T PASS INSPECTION WITH MY SEAT IN THIS CONDITION YET NHTSA DEEMS THIS AS A SAFE CONDITION IN WHICH TO OPERATE VEHICLE... I'M BAFFLED HOW THIS IS CLASSIFIED AS SAFE TO DRIVE... IT'S NOT. *TR
NHTSA ODI #10483990
84,000 miles · Oct 2, 2012
Seats
THE DRIVER'S SEAT ROCKS BACK AND FORTH BECAUSE THE BRACKET THAT HOLDS THE SEAT TO THE BASE HAS BROKEN.THIS SEEMS TO BE A RATHER COMMON OCCURRENCE WITH THIS MODEL.THIS IS A VERY UNSAFE CONDITION BECAUSE THE SEAT IS NO LONGER SOLIDLY AFFIXED TO THE FLOOR.THIS IS A MAJOR DESIGN FLAW,AND SHOULD BE ADDRESSED BY NISSAN.THE REPLACEMENT…
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THE DRIVER'S SEAT ROCKS BACK AND FORTH BECAUSE THE BRACKET THAT HOLDS THE SEAT TO THE BASE HAS BROKEN.THIS SEEMS TO BE A RATHER COMMON OCCURRENCE WITH THIS MODEL.THIS IS A VERY UNSAFE CONDITION BECAUSE THE SEAT IS NO LONGER SOLIDLY AFFIXED TO THE FLOOR.THIS IS A MAJOR DESIGN FLAW,AND SHOULD BE ADDRESSED BY NISSAN.THE REPLACEMENT PART TO REMEDY THIS IS ALMOST $500.00 AND THAT DOES NOT INCLUDE THE LABOR. *TR
NHTSA ODI #10478387
Mileage unknown · Sep 19, 2012
Seats
THE DRIVER SEAT IS MOVING LEFT WHEN TURNING LEFT, AND WHEN MOVING THE SEAT FORWARD, ONLY THE LEFT SIDE IS MOVING CAUSING THE SEAT TO TILT LEFT. WHEN CHECK AT THE DEALER SHOP, IT APPEAR THE LINK IS BROKEN AND THE RIGHT SIDE MOTOR IS DEFECTIVE. THE DEALER ADMIT THAT THE PROBLEM OCCUR IN MANY MURANO 2003-2005,BUT SAD THAT MY EXTEND…
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THE DRIVER SEAT IS MOVING LEFT WHEN TURNING LEFT, AND WHEN MOVING THE SEAT FORWARD, ONLY THE LEFT SIDE IS MOVING CAUSING THE SEAT TO TILT LEFT. WHEN CHECK AT THE DEALER SHOP, IT APPEAR THE LINK IS BROKEN AND THE RIGHT SIDE MOTOR IS DEFECTIVE. THE DEALER ADMIT THAT THE PROBLEM OCCUR IN MANY MURANO 2003-2005,BUT SAD THAT MY EXTENDED WARRANTY EXPIRED . PLEASE INVESTIGATE ABOUT THIS PROBLEM IN THE NISSAN MURANO 2003-2004. IT DID HAPPEN IN MANY OF THEM. *TR
NHTSA ODI #10475961
112,965 miles · Sep 4, 2012
Seats
SEAT PAN BRACE BROKE WHILE I WAS STOPPED AT A STOP SIGN. 2ND TIME THIS HAPPENED. 1ST TIME WAS ABOUT 4 YEARS PREVIOUS AT ABOUT 60,000 MILES. PREVIOUS REPAIR WAS AT A NISSAN DEALER AND I REQUESTED A PRICE ADJUSTMENT FROM NISSAN BUT WAS DENIED. I HAVE DEFECTIVE PART IF YOU NEED. *TR
NHTSA ODI #10473727
60,000 miles · May 17, 2012
Seats
THE DRIVER'S SEAT HAS BECOME DETACHED FROM THE FLOOR FRAME ON ONE SIDE. THE ELECTRIC MECHANISM TO MOVE THE SEAT STILL WORKS, BUT THE WHOLE SEAT APPEARS LOOSE. AT FIRST IT FELT LIKE ONLY A LOOSE BOLT, AND WE HAD TAKEN IT REPEATEDLY TO A DEALER. I WAS RECENTLY TOLD THE ENTIRE SEAT MAY HAVE TO BE REPLACED, AS THERE WAS NOW A 'BR…
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THE DRIVER'S SEAT HAS BECOME DETACHED FROM THE FLOOR FRAME ON ONE SIDE. THE ELECTRIC MECHANISM TO MOVE THE SEAT STILL WORKS, BUT THE WHOLE SEAT APPEARS LOOSE. AT FIRST IT FELT LIKE ONLY A LOOSE BOLT, AND WE HAD TAKEN IT REPEATEDLY TO A DEALER. I WAS RECENTLY TOLD THE ENTIRE SEAT MAY HAVE TO BE REPLACED, AS THERE WAS NOW A 'BREAK' IN THE WELDING OF THE SEAT TO THE SEAT FRAME ON THE FLOOR. THIS WAS NOT CAUSED BY ANY ACTION OF THE OWNERS NOR DUE TO PRIOR ACCIDENT. IT APPEARS THIS HAS BEEN A RECURRENT PROBLEM FOR THESE MURANO'S, AS I HAVE SEEN CONSUMER WEB SITES REPORTING THIS BASED ON OTHER OWNER'S COMPLAINTS, WHICH IS WHY I DECIDED TO REPORT IT AS WELL. I WAS GLAD TO FIND OUT ABOUT THE REPETITIVE NATURE OF THIS PROBLEM WITH OTHER OWNERS (I CONDUCTED MY OWN INTERNET SEARCH) OR I MAY NEVER HAVE REPORTED THIS. I AM CONCERNED THIS IS A SAFETY ISSUE IF THE CAR IS IN AN ACCIDENT. IT WILL NEED TO BE FIXED NOW, BUT I UNDERSTAND NISSAN HAS REPLACED SOME OF THEM FOR OTHER OWNERS AND I AM EXPLORING THIS OPTION. NOTE - MILEAGE AND DATE ENTRIES ABOVE ARE JUST ESTIMATES. I COULD ONLY FIND ONE OLD REPAIR INVOICE WITH THIS ISSUE MENTIONED ALTHOUGH I HAD ASKED THEM TO CHECK IT MANY TIMES. PERHAPS THE DEALER KNEW THIS WAS A PROBLEM AND CHOSE NOT TO PUT IT ON THE WORK ORDER. I'M AFRAID I HAVE ALSO LEARNED A LESSON TO MAKE SURE EVERYTHING THEY CHECK IS ENTERED ON THE WORK ORDER, AND TO READ MY WORK ORDERS MORE CLOSELY, ESPECIALLY WITH DEALERS WHO HAVE VESTED INTEREST RELATED TO RECALLS. *TR
NHTSA ODI #10458769
Official recalls
4May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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