← New search

2004 Nissan Murano

Owner reports · Recalls · Investigations

More warning signs than most Murano years

Owner complaints for the 2004 Nissan Murano are substantially higher than the model-year median of 110.

About this comparison →

When problems were reported

Mileage at the reported incident

568 reports with mileage · 110 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports6 fire reports18 injury reports

Power Train complaints

143 reports
Clear category filter
76,144 miles · Feb 16, 2012
Power Train

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE ATTEMPTING A RIGHT TURN AT 5 MPH, THERE WAS A LOUD EXPLOSION AND THE TRANSFER CASE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TRANSFER CASE HAD FAILED. THE FAILURE AND THE CURRENT MILEAGE WAS 76,144.

NHTSA ODI #10448230

92,000 miles · Jan 4, 2012
Power Train

COMPLETE TRANSFER CASE FAILURE WITH NO WARNING WHATSOEVER. MECHANIC ADVISED DAMAGE MAY BE DUE TO OPERATING THE AWD FEATURE ON DRY PAVEMENT WHICH DID NOT AND HAS NOT OCCURRED. NISSAN HAS EXTENDED THE WARRANTY ON THE CVT TRANSMISSION TO 10 YEARS/120,000 MILES BUT IT'S NOT CLEAR WHETHER THIS INCLUDES THE TRANSFER CASE. ADDING TO…

Read full complaint

COMPLETE TRANSFER CASE FAILURE WITH NO WARNING WHATSOEVER. MECHANIC ADVISED DAMAGE MAY BE DUE TO OPERATING THE AWD FEATURE ON DRY PAVEMENT WHICH DID NOT AND HAS NOT OCCURRED. NISSAN HAS EXTENDED THE WARRANTY ON THE CVT TRANSMISSION TO 10 YEARS/120,000 MILES BUT IT'S NOT CLEAR WHETHER THIS INCLUDES THE TRANSFER CASE. ADDING TO THIS DOUBT, WHEN I GOOGLE THIS PROBLEM IT SEEMS HUNDREDS OF MURANO OWNERS HAVE BEEN HAVING THE EXACT SAME DILEMMA WITH THEIR VEHICLES OF SIMILAR AGE/MILEAGE. I CONTACTED NISSAN NORTH AMERICA THIS MORNING BUT THEIR COMPUTERS WERE DOWN AND THEY WERE UNABLE TO HELP ME AT THAT TIME. EVEN SO, THE TRANSFER CASE SHOULD NOT FAIL SO CATASTROPHICALLY ON A VEHICLE OF THIS AGE/MILEAGE THAT HAS BEEN REGULARLY MAINTAINED AND DRIVEN GENTLY. OBVIOUSLY THIS IS A FAIRLY MAJOR COMPONENT TO JUST FAIL WITHOUT WARNING. I'M JUST WONDERING HOW MANY PEOPLE WILL NEED TO REPORT THIS BEFORE NISSAN WILL RECOGNIZE AND RESOLVE THIS SERIOUS SAFETY PROBLEM. *TR

NHTSA ODI #10442331

70,000 miles · Jan 1, 2012
Power TrainSteering

THE DIFFERENTIAL/CVT TRANSFER CASE IS DEFECTIVE. WHICH REQUIRES YOU TO HAVE TO REPLACE THE AWD SYSTEM AT A COST OF $4-6000. IT ALSO CAUSE THE CAR TO HAVE STEERING PROBLEMS AS WELL. THIS ISSUE ALSO CAUSES THE VEHICLE TO BURN A SIGNIFICANT AMOUNT OF FUEL WHICH REQUIRE PREMIUM GAS.I HAVE READ NUMEROUS COMPLAINTS ON THE WEB ABOUT TH…

Read full complaint

THE DIFFERENTIAL/CVT TRANSFER CASE IS DEFECTIVE. WHICH REQUIRES YOU TO HAVE TO REPLACE THE AWD SYSTEM AT A COST OF $4-6000. IT ALSO CAUSE THE CAR TO HAVE STEERING PROBLEMS AS WELL. THIS ISSUE ALSO CAUSES THE VEHICLE TO BURN A SIGNIFICANT AMOUNT OF FUEL WHICH REQUIRE PREMIUM GAS.I HAVE READ NUMEROUS COMPLAINTS ON THE WEB ABOUT THE SAME PROBLEMS OTHER PEOPLE ARE HAVING. THIS CAUSES UNNECESSARY FINANCIAL HARDSHIP AS MOST PEOPLE ARE STILL PAYING A CAR LOAN ON THIS VEHICLE. *TR

NHTSA ODI #10442007

100,000 miles · Nov 21, 2011
Power Train

VEHICLE WILL NOT ACCELERATE WHEN PUSHING GAS PEDAL. THIS HAS HAPPENED MULTIPLE TIMES BUT IT OCCURS RANDOMLY. THIS IS A DANGEROUS, WELL-REPORTED AND WELL-KNOWN PROBLEM ABOUT WHICH MULTITUDES OF NISSAN OWNERS HAVE COMPLAINED AND BLOGGED. APPARENTLY, NISSAN CORRECTED THE PROBLEM IN 2005. THEY WILL BACK UP THE TRANSMISSION UP TO…

Read full complaint

VEHICLE WILL NOT ACCELERATE WHEN PUSHING GAS PEDAL. THIS HAS HAPPENED MULTIPLE TIMES BUT IT OCCURS RANDOMLY. THIS IS A DANGEROUS, WELL-REPORTED AND WELL-KNOWN PROBLEM ABOUT WHICH MULTITUDES OF NISSAN OWNERS HAVE COMPLAINED AND BLOGGED. APPARENTLY, NISSAN CORRECTED THE PROBLEM IN 2005. THEY WILL BACK UP THE TRANSMISSION UP TO 10 YEARS/120,000 MILES BUT ONLY IF IT FAILS COMPLETELY. OTHERWISE, AS IN MY CASE, THEY WILL NOT PAY FOR REPAIRING TRANSMISSION PARTS, ALTHOUGH THE COST IS IN THE THOUSANDS OF DOLLARS. *TR

NHTSA ODI #10436664

1,040,000 miles · Nov 3, 2011
Power Train

MY 2004 NISSAN MURANO HAS BEEN LEAKING TRANSMISSION FLUID DUE TO A LEAK IN THE TRANSFER HOUSING CASE AND IS PUTTING OUT AN ERROR CODE P0868. IT NOW SPEEDS UP - SLOWS DOWN - REV'S UP OVER 5,000 RPMS WHILE NOT HAVING ANY POWER TO PULL. I HAVE SPOKEN TO NISSAN REPS AT 3 DIFFERENT DEALERSHIPS AND TOLD THEM I SMELL SMOKE/BURNING OIL …

Read full complaint

MY 2004 NISSAN MURANO HAS BEEN LEAKING TRANSMISSION FLUID DUE TO A LEAK IN THE TRANSFER HOUSING CASE AND IS PUTTING OUT AN ERROR CODE P0868. IT NOW SPEEDS UP - SLOWS DOWN - REV'S UP OVER 5,000 RPMS WHILE NOT HAVING ANY POWER TO PULL. I HAVE SPOKEN TO NISSAN REPS AT 3 DIFFERENT DEALERSHIPS AND TOLD THEM I SMELL SMOKE/BURNING OIL COMING FROM THE ENGINE. NONE OF THEM WOULD ACKNOWLEDGE ANYTHING. I RECENTLY TOOK IT TO THE 4TH DEALERSHIP AND DECIDED TO SPEND THE $75 TO HAVE IT INSPECTED AND THEY AGREED THAT IT WAS LEAKING AND HAS NO PRESSURE AND TOLD ME THAT IT WAS A DESIGN FLAW BUT THEY COULDN'T DO ANYTHING ABOUT IT. THE SERVICE MANAGER TOOK ME OVER AND SHOWED ME A BRAND NEW 2011 THAT HAD THE SAME ISSUE AND THEY WERE PUTTING IN A NEW TRANSMISSION DUE TO THE SAME ISSUE. UNFORTUNATELY MY WARRANTY HAS NOW RUN OUT AND THEY WANT OVER $7000 TO REPLACE THE TRANSMISSION - BUT THEY WON'T FIX THE LEAK UNLESS I REPLACE THE TRANSMISSION AS THEY SAY THEY DON'T WANT ME TO COME BACK UPSET. WELL I'M UPSET BECAUSE I'VE READ OVER 100+ POST WITH THE SAME EXACT PROBLEM AND I JUST KNOW THIS THING IS GONNA LOCK UP OR SPEED UP RIGHT IN THE MIDDLE OF TRAFFIC AND IT SHOULD BE NISSAN'S RESPONSIBILITY TO ADMIT THIS IS A MAJOR PROBLEM WITH THE DESIGN OF THE '03 AND '04 TRANSMISSION/TRANSFER CASE AND STEP UP AND FIX THE ISSUE. *TR

NHTSA ODI #10434048

160,000 miles · Aug 2, 2011
Power Train

I HAVE A 2004 NISSAN MURANO. I DID ONLY A LITTLE BIT OF RESEARCH BEFORE I BOUGHT IT BECAUSE I REALLY LIKED THE WAY THEY LOOKED AND DROVE. SHORTLY AFTER THE PURCHASE, I BEGAN TO READ ABOUT THE POOR QUALITY OF THE CVT TRANSMISSION. I BOUGHT THE CAR WITH 100,000 KMS ON IT SO I WAS QUITE WORRIED AS I DON'T THINK MANY PEOPLE CAN AFFO…

Read full complaint

I HAVE A 2004 NISSAN MURANO. I DID ONLY A LITTLE BIT OF RESEARCH BEFORE I BOUGHT IT BECAUSE I REALLY LIKED THE WAY THEY LOOKED AND DROVE. SHORTLY AFTER THE PURCHASE, I BEGAN TO READ ABOUT THE POOR QUALITY OF THE CVT TRANSMISSION. I BOUGHT THE CAR WITH 100,000 KMS ON IT SO I WAS QUITE WORRIED AS I DON'T THINK MANY PEOPLE CAN AFFORD A NEW TRANSMISSION AT SEVERAL THOUSANDS OF DOLLARS, ESPECIALLY ME. NOT LONG AFTER THAT, NISSAN CAME OUT WITH AN EXTENDED WARRANTY ON THE CVT'S BECAUSE PRETTY MUCH EVERY MURANO OWNER HAS A PROBLEM WITH IT SOONER OR LATER. NEEDLESS TO SAY, IM AT 160,000 KMS ON IT RIGHT NOW AND SURE ENOUGH, IM HAVING BIG PROBLEMS NOW. A HUGE KNOCKING NOISE IS COMING FROM THE TRANSMISSION THAT KIND OF SOUNDS LIKE A HELICOPTER TAKING OFF. EVERY ONCE IN A WHILE FOR SOME TIME NOW, WHEN I'VE BEEN AT A STOP LIGHT, I CAN LITERALLY PUT THE GAS PEDAL DOWN TO THE FLOOR AND THERE WILL BE NO RESPONSE FOR ABOUT 5 SECONDS, THEN THE CAR WILL JOLT FORWARD. MY MURANO IS AT THE NISSAN DEALERSHIP RIGHT NOW AND THEY'RE TELLING ME THE PROBLEM IS COMING FROM THE FRONT DIFFERENTIAL AND THAT THEY WON'T COVER IT UNDER THE NEW WARRANTY. THE DIFFERENTIAL IS INSIDE OF THE TRANSMISSION AND THEREFORE PART OF IT, YET THEY WON'T COVER IT. SO RIGHT NOW IM PRETTY MUCH AT THE POINT WHERE I NEED TO GET RID OF THIS THING ASAP AND GET SOMETHING ELSE. IF NISSAN REFUSES TO STEP UP TO THE PLATE WITH THIS WORLDWIDE PROBLEM, UNFORTUNATELY IM GOING TO HAVE TO TURN MY BACK ON NISSAN FROM HERE ON OUT WHICH IS REALLY TOO BAD, BECAUSE THIS IS THE 3RD NISSAN I'VE HAD WITH ONLY MINOR ISSUES UNTIL NOW. THE MAGNITUDE OF THIS PROBLEM IS MORE THAN ENOUGH FOR ME TO NEVER BUY A NISSAN AGAIN. SOMEBODY NEEDS TO DO SOMETHING ABOUT THIS. I WISH I WOULD HAVE KNOWN THAT NISSAN TEAMED UP WITH FISCHER PRICE TO BUILD THE MURANO. I NEVER WOULD HAVE BOUGHT ONE! *KB

NHTSA ODI #10416699

143,000 miles · Jun 18, 2011
Power Train

TRANSFER CASE FAIL. *TR

NHTSA ODI #10407384

150,000 miles · Jun 5, 2011
Power Train

MY VEHICLE DOES NOT RESPOND TO DEPRESSION OF THE GAS PEDAL. IT DOES THIS SPONTANEOUSLY, WHICH IS DANGEROUS WHEN MAKING A LEFT HAND TURN THROUGH AN INTERSECTION WITH ONCOMING TRAFFIC. I TOOK MY CAR TO A RESTAURANT LAST NIGHT AND WHEN WE LEFT TO COME HOME THE VEHICLE WOULD NOT TRAVEL AT SPEEDS OVER 10MPH. WE HAD TO TURN THE VEHICL…

Read full complaint

MY VEHICLE DOES NOT RESPOND TO DEPRESSION OF THE GAS PEDAL. IT DOES THIS SPONTANEOUSLY, WHICH IS DANGEROUS WHEN MAKING A LEFT HAND TURN THROUGH AN INTERSECTION WITH ONCOMING TRAFFIC. I TOOK MY CAR TO A RESTAURANT LAST NIGHT AND WHEN WE LEFT TO COME HOME THE VEHICLE WOULD NOT TRAVEL AT SPEEDS OVER 10MPH. WE HAD TO TURN THE VEHICLE OFF AND BACK ON AT ALL STOP SIGNS/LIGHTS IN ORDER FOR IT TO GO AT ALL AFTER MAKING A STOP. IMMEDIATELY DROVE THE VEHICLE STRAIGHT HOME, AFTER RESEARCH FOUND OUT THAT MANY PEOPLE HAVE THE EXACT SAME PROBLEMS WITH THEIR EARLY YEAR NISSAN MURANOS. NISSAN NEEDS TO DO A MAJOR RECALL AND OWN UP TO THEIR MISTAKE BEFORE SOMEONE'S LIFE IS TAKEN AS A RESULT OF THEIR FAULTY MECHANICS. MY CAR HAS APPROXIMATELY 155K MILES ON IT. *TR

NHTSA ODI #10404512

80,000 miles · May 9, 2011
Power Train

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT AFTER STOPPING AND DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A LEAK IN THE TRANSMISSION WAS DIAGNOSED. THE CONTACT WAS ADVISED TO REPLACE THE THROTTLE BODY AND CATALYTIC CONVERTER. THE VEHI…

Read full complaint

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT AFTER STOPPING AND DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A LEAK IN THE TRANSMISSION WAS DIAGNOSED. THE CONTACT WAS ADVISED TO REPLACE THE THROTTLE BODY AND CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 120,000.

NHTSA ODI #10399690

100,000 miles · May 4, 2011
Power Train

TRAVELING ON THE INTERSTATE AND IN THE PROCESS OF PASSING A CAR IN PASSING GEAR THE POWER OF THE CAR STOPPED. WE SLOWED DOWN AND AFTERTHAT EVERYTIME WE WOULD GIVE IT GAS IT WOULD POWER DOWN AGAIN. WE TOOK IT TO A NISSAN DEALER SERVICE CENTER, THEY SAID IT WAS AN ELECTRONIC THROTLE. THEY REPLACED THAT THEN IN LESS THAN 30 DAYS IT…

Read full complaint

TRAVELING ON THE INTERSTATE AND IN THE PROCESS OF PASSING A CAR IN PASSING GEAR THE POWER OF THE CAR STOPPED. WE SLOWED DOWN AND AFTERTHAT EVERYTIME WE WOULD GIVE IT GAS IT WOULD POWER DOWN AGAIN. WE TOOK IT TO A NISSAN DEALER SERVICE CENTER, THEY SAID IT WAS AN ELECTRONIC THROTLE. THEY REPLACED THAT THEN IN LESS THAN 30 DAYS IT DID THE EXACT SAME THING, TOOK IT BACK TO NISSAN THEY SAID IT WAS THE TRANSMISSION, THEY REPLACED THE VALVE COVERS, THEN IN FEBRUARY ON THE WAY TO TEXAS IT DID IT AGAIN ONLY THIS TIME IT WAS MUCH WORSE, IT WOULD POWER DOWN AND YOU COULD CREEEP TO THE EDGE ON THE HIGHWAY. VERY DANGEROUS IN THAT THE POWER STOPS AS YOU ARE DRIVING IN HIGH TRAFFIC AREAS AT THE SPEED OF 60-65. WE LEFT IT AT A NISSAN DEALERSHIP IN GRAPEVINE TEXAS, THEY HAD IT FOR A MONTH AND GUARANTEED THAT THEY FOUND THE PROBLEM, THEY SAID IT WAS A FLOW VALVE. ON THE WAY BACK FROM TEXAS, (13 HOUR) DRIVE IT DID THE EXACT SAME THING AND WE HAD TO HAVE IT TOWED TO SANTE FE, NM. WE HAVE SPENT $3,000 AT THIS POINT. NOW I HAVE CONTACTED CORPORATE NISSAN, THEY HAVE TOLD US TO GO GET THE CAR THEY CANNOT FIND ANYTHING WRONG. HOWEVER NISSAN KNOWS THAT THE TRANSMISSIONS ARE BAD ON THESE CARS FOR THEY HAVE EXTENDED THE TRANSMISSION WARRANTY TO 120,000. THEY REFUSE TO REPLACE THE TRANSMISSION SAYING THAT THE COMPUTER WILL NOT JUSTIFY THE PROBLEM. DO WE HAVE TO WAIT UNTIL WE ARE IN A CAR WRECK BECAUSE OF THIS PROBLEM FOR ANYONE TO DO ANYTHNG? SOMONE NEEDS TO MAKE NISSAN TAKE RESPONSIBILITY FOR THIS! I HAVE HAD MY MURANO IN THE SHOP FOR OVER 50 DAYS TOTAL. WE ARE TOLD THAT NOW NISSAN IS SENDING A TECH, THAT WAS LAST WEEK, HE STILL HAS NOT ARRIVED. WE ARE WANTING TO WARN PEOPLE WHO WON NISSAN TO BE AWARE.

NHTSA ODI #10400069

Official recalls

4

09V169000 · Engine And Engine Cooling

May 19, 2009

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Consequence & remedy

Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V048000 · Seat Belts:rear/other

Feb 13, 2006

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Consequence & remedy

Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V003000 · Fuel System, Gasoline:storage:tank Assembly

Jan 10, 2006

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Consequence & remedy

Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V319000 · Electrical System:alternator/generator/regulator

Jul 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08065 · Driver Seat Anchor Failure

Opened Nov 18, 2008 · Closed Jul 2, 2009

Status: closed (inferred from source dates) · Seats

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.

PE05050 · Fuel Tank Punctures From Road Debris

Opened Sep 13, 2005 · Closed Jan 31, 2006

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Additional source detail variants (2)

Fuel System, Gasoline:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

EA05006 · Alternator Failure / Engine Stalling

Opened Mar 25, 2005 · Closed Aug 17, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Electrical System

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

PE04077 · Alternator Failure/ Engine Stalling

Opened Nov 19, 2004 · Closed Mar 25, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Electrical System

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.