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2004 Nissan Murano

Owner reports · Recalls · Investigations

More warning signs than most Murano years

Owner complaints for the 2004 Nissan Murano are substantially higher than the model-year median of 110.

About this comparison →

When problems were reported

Mileage at the reported incident

568 reports with mileage · 110 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports6 fire reports18 injury reports

Power Train complaints

143 reports
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100,000 miles · Feb 5, 2013
Power Train

DELAYED IN ACCELERATION. FAULTY CVT TRANSMISSION. *TR

NHTSA ODI #10496493

119,800 miles · Jan 7, 2013
Electrical SystemPower Train

I WAS STOPPED AT TRAFFIC LIGHT, WHEN LIGHT TURNED GREEN I BEGAN TO ACCELERATE. I BEGAN TO SMELL BURNING THRU AIR VENTS AND THEN AT ABOUT 40 MPH THE CAR WOULD NOT RESPOND TO MY ACCELERATION OF GAS PEDAL. I HAD LOST ALL POWER AND CONTROL OF VEHICLE. THE CAR BEHIND ME HAD TO SWERVE SUDDENLY TO AVOID ME AND IT ALMOST CAUSED A SERIOU…

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I WAS STOPPED AT TRAFFIC LIGHT, WHEN LIGHT TURNED GREEN I BEGAN TO ACCELERATE. I BEGAN TO SMELL BURNING THRU AIR VENTS AND THEN AT ABOUT 40 MPH THE CAR WOULD NOT RESPOND TO MY ACCELERATION OF GAS PEDAL. I HAD LOST ALL POWER AND CONTROL OF VEHICLE. THE CAR BEHIND ME HAD TO SWERVE SUDDENLY TO AVOID ME AND IT ALMOST CAUSED A SERIOUS WRECK WITH MY 4 CHILDREN INSIDE. I HAD BATTERY CHECKED AND ALTERNATOR CHECKED AND WAS TOLD ALTERNATOR WAS BAD. WELL I REPLACED ALTERNATOR AND WOULDN'T YOU KNOW IT 2 WEEKS LATER, THE SAME INCIDENT OCCURRED, I WAS GOING ABOUT 35-40 MPH AND IT JUST QUIT AGAIN. AND AGAIN MY 4 KIDS WERE INSIDE AS I WAS DRIVING THEM TO SCHOOL! I'VE CALLED TO INQUIRE ABOUT THE RECALL FOR THIS ISSUE AND AM TOLD MINE DOESN'T QUALIFY. I'VE SEEN SO MANY PEOPLE WITH THIS ISSUE. WHY ISN'T IT BEING ADDRESSED. WILL IT TAKE HAVING MY 4 KIDS INSIDE INVOLVED IN AN AWFUL WRECK? WE NEED SOMEONE TO HELP WITH THIS BEFORE SOMETHING BAD HAS TO HAPPEN!! *TR

NHTSA ODI #10491624

59,200 miles · Dec 9, 2012
Power Train

DRIVING TO CT CAR DIES IN MID MOMENTUM AND ALMOST CAUSES A SERIOUS ACCIDENT. FOUGHT TO GET OVER INTO THE BREAKDOWN LANE ALMOST GETTING HIT BY A SIXTEEN WHEELER. AFTER A $150 DOLLAR TOW THE CAR STARTS UP AND I DROVE IT TO THE DEALER THE NEXT DAY. I WAS TOLD THAT IT WAS A CAM POSITION AND CAM SHAFT SENSOR. TOTAL COST $650. TAKE C…

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DRIVING TO CT CAR DIES IN MID MOMENTUM AND ALMOST CAUSES A SERIOUS ACCIDENT. FOUGHT TO GET OVER INTO THE BREAKDOWN LANE ALMOST GETTING HIT BY A SIXTEEN WHEELER. AFTER A $150 DOLLAR TOW THE CAR STARTS UP AND I DROVE IT TO THE DEALER THE NEXT DAY. I WAS TOLD THAT IT WAS A CAM POSITION AND CAM SHAFT SENSOR. TOTAL COST $650. TAKE CAR HOME TWO DAYS LATER THE SURGES STARTED AND THE CAR STARTS SPUTTERING AGAIN. CURRENTLY THE CAR IS AT THE DEALER AND I AM BEING TOLD THAT IT MIGHT BE A TRANSMISSION ISSUE ON A CAR THAT DOES NOT HAVE 60K ON IT. THIS IS RIDICULOUS HOW CAN NISSAN ALLOW THESE ISSUES WITH THE CVT GO ON WITH DOING A RECALL. I MEAN I ALMOST LOST MY LIFE DOES IT TAKE SOMEONE TO DIE BEFORE SOMETHING HAPPENS. *TR

NHTSA ODI #10487772

125,000 miles · Nov 3, 2012
Power Train

AS NOTED W ALL THIS COMPLAINTS ABOUT THIS CVT ,NISSAN SHOULD HAVE RECALLED THIS. JUST PAID ALMOST 5 G FOR REMANUFACTURED TRANSMISSION. IT SEEMS TO ME A LOT OF PEOPLE GOT RIPPED OFF FROM THIS CAR, I HOPE YOUR AGENCY CAN HELP FROM OUR LOSSES AND FEAR FOR THIS DEFECTIVE TRANSMISSION. *TR

NHTSA ODI #10483275

134,000 miles · Aug 6, 2012
Power Train

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT PROPERLY RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THERE WAS A FAILURE WITH THE TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000…

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TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT PROPERLY RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THERE WAS A FAILURE WITH THE TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000 AND THE CURRENT MILEAGE WAS 134,300.

NHTSA ODI #10469347

57,000 miles · Jun 19, 2012
Power Train

I WAS DRIVING MY MURANO AND CAME TO A STOPLIGHT WHEN UPON ACCELERATION NOTHING HAPPENED. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES ABOUT THIS AND THEY HAVE FAILED TO FIX THE PROBLEM. IT CAN BE VERY DANGEROUS IF A CAR IS APPROACHING FROM BEHIND AND THE CAR WILL NOT ACCELERATE. *JS

NHTSA ODI #10462343

194,000 miles · Apr 30, 2012
Power Train

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE ACCELERATION POWER SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE TRANSMISSION FLUID NUMEROUS TIMES BUT THE FAILURE WAS NOT CORRECTED. THE FAILURE WOULD RECUR MOSTLY WHEN DRIVING DOW…

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TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE ACCELERATION POWER SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE TRANSMISSION FLUID NUMEROUS TIMES BUT THE FAILURE WAS NOT CORRECTED. THE FAILURE WOULD RECUR MOSTLY WHEN DRIVING DOWNHILL AND MOST RECENTLY, THE VEHICLE WOULD STALL SPORADICALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AS THE TRANSMISSION SLIPPING AND LOW PRESSURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 197,467. UPDATED 07/02/13*LJ UPDATED 7/31/13 *CN

NHTSA ODI #10456924

75,000 miles · Mar 31, 2012
Power Train

TRANSFER CASE FAILED THE FIRST TIME AROUND 75,000 MILES WHEN I WAS DRIVING. SUDDENLY SLOWED DOWN AND HEAR LOUD BANG NOISE. NOISE CONTINUE AS I COAST THE VEHICLE TO A STOP. LOUD BANG NOISE, AND THE VEHICLE WOULD SHAKE. GOT IT REPLACE $3000. ONE YEAR LATER AT AROUND 96,000 ON 3/26/2012. IT HAPPEN AGAIN. SAME EXACT SYMPTOMS. NEVER …

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TRANSFER CASE FAILED THE FIRST TIME AROUND 75,000 MILES WHEN I WAS DRIVING. SUDDENLY SLOWED DOWN AND HEAR LOUD BANG NOISE. NOISE CONTINUE AS I COAST THE VEHICLE TO A STOP. LOUD BANG NOISE, AND THE VEHICLE WOULD SHAKE. GOT IT REPLACE $3000. ONE YEAR LATER AT AROUND 96,000 ON 3/26/2012. IT HAPPEN AGAIN. SAME EXACT SYMPTOMS. NEVER BUYING A NISSAN EVER AGAIN. THERE IS A SERVICE BULLETIN ABOUT IT, SO THEY ARE AWARE OF THE PROBLEM BUT YET THEY AREN'T DOING ANYTHING ABOUT IT. THE EXTENDED CVT WARRANTY DOES NOT COVER THE TRANSFER CASE. EVEN THOUGH THE TRANSFER CASE IS CONNECTED TO THE CVT. *JS

NHTSA ODI #10453644

63,000 miles · Mar 26, 2012
Power Train

I HAVE A 2004 NISSAN MURANO WITH ONLY 63000 MILES. I ENCOUNTERED A LACK OR DECREASE OF POWER WHILE DRIVING AT CONSTANT SPEED OF 55MPH. THE ENGINE WAS STILL ON BUT THE ENGINE WON'T RESPOND IF I PRESS ON THE PEDAL. AND I HAD TO SLOWLY MANEUVER THE VEHICLE TO THE SHOULDER WHILE DECELERATING. FORTUNATELY I HAD A CHANCE TO PARK THE …

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I HAVE A 2004 NISSAN MURANO WITH ONLY 63000 MILES. I ENCOUNTERED A LACK OR DECREASE OF POWER WHILE DRIVING AT CONSTANT SPEED OF 55MPH. THE ENGINE WAS STILL ON BUT THE ENGINE WON'T RESPOND IF I PRESS ON THE PEDAL. AND I HAD TO SLOWLY MANEUVER THE VEHICLE TO THE SHOULDER WHILE DECELERATING. FORTUNATELY I HAD A CHANCE TO PARK THE VEHICLE TO THE SIDE OF THE ROAD. I TURNED OF THE CAR AND WAITED A MINUTE AND THE CAR STARTED BACK AGAIN BUT I NOTICE A HUMMING SOUND COMING FROM THE TRANSMISSION ESPECIALLY WHEN YOU LET GO OF THE GAS PEDAL WHILE DRIVING. AND I WOULD SAY A 10 TO 15% DECREASE OF ENGINE POWER WHEN YOU TRY TO ACCELERATE COMPARED BEFORE THIS INCIDENT HAPPENED. I HOPE THIS SITUATION BE FIXED BY NISSAN BEFORE SOMEBODY GETS HURT. THANK YOU FOR YOUR TIME TO LISTEN TO OUR CONCERN. GOD BLESS. *TR

NHTSA ODI #10453020

207,730 miles · Mar 22, 2012
Power Train

WHEN STARTED A LOUD WHINE IS HEARD AND INCREASES WITH ENGINE SPEED. UPON INITIALLY ACCELERATING AFTER STARTING THE VEHICLE WILL SLOW DOWN TO A CRAWL AND NOT SPEED UP EVEN WITH PEDAL TO THE FLOOR. SUDDENLY IT WILL ACCELERATE WITHOUT WARNING WHILE THE WHINE CHANGES IN PITCH. THEN WHEN YOU STOP AT A LIGHT IT WILL NOT ACCELERATE WHE…

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WHEN STARTED A LOUD WHINE IS HEARD AND INCREASES WITH ENGINE SPEED. UPON INITIALLY ACCELERATING AFTER STARTING THE VEHICLE WILL SLOW DOWN TO A CRAWL AND NOT SPEED UP EVEN WITH PEDAL TO THE FLOOR. SUDDENLY IT WILL ACCELERATE WITHOUT WARNING WHILE THE WHINE CHANGES IN PITCH. THEN WHEN YOU STOP AT A LIGHT IT WILL NOT ACCELERATE WHEN THE LIGHT TURNS GREEN NEARLY CAUSING PEOPLE TO RUN INTO THE BACK OF ME. I ALMOST DIDN'T MAKE IT THOUGHT THE LIGHT BEFORE IT TURNED RED. IF YOU DO GET IT GOING IT WILL LOSE POWER WITHOUT WARNING. THIS IS AN EXTREMELY DANGEROUS SITUATION TO DRIVE IN. THIS BEHAVIOR STARTED AFTER HAVING THE FLUID CHANGED AT THE DEALERSHIP. I HAD THE VEHICLE TOWED IN AND WAS TOLD BY THE DEALER THAT THE BELT WAS BAD AND THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $4268.55. IT IS OBVIOUS BY NISSAN DOUBLING THE FACTORY WARRANTY ON THESE CVT'S THAT THEY KNEW OF A DEFECT BUT CHOSE NOT TO ISSUE A RECALL. IT MAKES NO SENSE TO HAVE TO REPLACE AN ENTIRE TRANSMISSION BECAUSE OF A PART FAILURE INSIDE. THIS IS A VERY POOR DESIGN IF IT CAN NOT BE REPAIRED. *TR

NHTSA ODI #10452631

Official recalls

4

09V169000 · Engine And Engine Cooling

May 19, 2009

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Consequence & remedy

Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V048000 · Seat Belts:rear/other

Feb 13, 2006

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Consequence & remedy

Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V003000 · Fuel System, Gasoline:storage:tank Assembly

Jan 10, 2006

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Consequence & remedy

Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V319000 · Electrical System:alternator/generator/regulator

Jul 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08065 · Driver Seat Anchor Failure

Opened Nov 18, 2008 · Closed Jul 2, 2009

Status: closed (inferred from source dates) · Seats

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.

PE05050 · Fuel Tank Punctures From Road Debris

Opened Sep 13, 2005 · Closed Jan 31, 2006

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Additional source detail variants (2)

Fuel System, Gasoline:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

EA05006 · Alternator Failure / Engine Stalling

Opened Mar 25, 2005 · Closed Aug 17, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Electrical System

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

PE04077 · Alternator Failure/ Engine Stalling

Opened Nov 19, 2004 · Closed Mar 25, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Electrical System

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.