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2004 Nissan Murano

Owner reports · Recalls · Investigations

More warning signs than most Murano years

Owner complaints for the 2004 Nissan Murano are substantially higher than the model-year median of 110.

About this comparison →

When problems were reported

Mileage at the reported incident

568 reports with mileage · 110 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports6 fire reports18 injury reports

Power Train complaints

143 reports
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210,000 miles · Apr 9, 2014
EnginePower Train

WIFE AND I TRAVELING FROM NORTH GEORGIA MOUNTAINS ON A STATE HWY, APPROX 55 MPH. THE ENGINE SUDDENLY LOST THE ABILITY TO ACCELERATE AND FELT AS IF THE CAR VIOLENTLY DOWNSHIFTED (AUTOMATIC TRANSMISSION). THERE WAS NO FOREWARNING, NO 'WARNING LIGHTS' ILLUMINATED BEFORE, DURING, OR AFTER THE EVENT. FORTUNATELY FOR US, I WAS ABLE…

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WIFE AND I TRAVELING FROM NORTH GEORGIA MOUNTAINS ON A STATE HWY, APPROX 55 MPH. THE ENGINE SUDDENLY LOST THE ABILITY TO ACCELERATE AND FELT AS IF THE CAR VIOLENTLY DOWNSHIFTED (AUTOMATIC TRANSMISSION). THERE WAS NO FOREWARNING, NO 'WARNING LIGHTS' ILLUMINATED BEFORE, DURING, OR AFTER THE EVENT. FORTUNATELY FOR US, I WAS ABLE TO GET THE CAR OFF THE ROAD. THE CAR DID NOT LOSE ELECTRICAL POWER, NOR DID THE ENGINE SHUT OFF. THE SHIFTER DID NOT ACCIDENTALLY GET MOVED, AS THE CAR WAS STILL IN DRIVE. AFTER WE SAT ON SIDE OF THE ROAD FOR SEVERAL MINUTES REGAINING OUR WITS, I DEPRESSED THE ACCELERATOR, TO MOVE BACK ONTO THE HIGHWAY. THE ENGINE WOULD NOT RESPOND TO THE GAS PEDAL. IT JUST IDLED. AGAIN, I PUMPED THE GAS PEDAL AND THERE WAS NO CHANGE TO ENGINE IDLE. I TURNED THE IGNITION SWITCH OFF, AND BACK ON, AND THE PROBLEM CLEARED. THIS IS THE "THIRD SUCH OCCURRENCE" IN TWO WEEKS TIME. WE TOOK THE CAR TO A LOCAL NISSAN DEALERSHIP IN LILBURN, GEORGIA (HWY 78) AND EXPLAINED THE PROBLEM IN DETAIL. THE SERVICE ADVISOR DID NOT COMMENT IF THEY HAD EVER HEARD OF A SIMILAR ISSUE WITH THIS VEHICLE. ON THE 8TH OF APRIL, WE WENT BACK TO THE DEALERSHIP TO FIND OUT WHAT THE PROGNOSIS WAS FOR THIS VEHICLE. NISSAN DID NOT HAVE AN EXPLANATION. THEIR COMPUTER READOUT DID NOT INDICATE A PROBLEM RELATED TO OUR COMPLAINT. IN OTHERWORDS, THEY HAD NO IDEA, AFTER CHARGING US $125.00 FOR A COMPUTER DIAGNOSTIC. WE'RE BACK TO TAKING IT TO A LOCAL MECHANIC TO SEE IF THEY CAN DISCOVER THE PROBLEM. *TR

NHTSA ODI #10578491

65,000 miles · Apr 1, 2014
Power Train

IN ABOUT FEB 2010 SOMETHING WENT WRONG WITH OUR 04 NISSAN MURANO. WE TOOK THE MURANO TO NISSAN OF ROSEVILLE, CA, AND THEY TOLD US IN ADDITION TO THE ACTUAL REASON WE WERE THERE, THAT OUR TRANSMISSION NEEDED TO BE REPLACED. WE EXPLAINED THAT WE DIDN'T FEEL ANYTHING DIFFERENT WHILE DRIVING. MIKE (SERVICE GUY) TOLD US THE 2004 MURA…

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IN ABOUT FEB 2010 SOMETHING WENT WRONG WITH OUR 04 NISSAN MURANO. WE TOOK THE MURANO TO NISSAN OF ROSEVILLE, CA, AND THEY TOLD US IN ADDITION TO THE ACTUAL REASON WE WERE THERE, THAT OUR TRANSMISSION NEEDED TO BE REPLACED. WE EXPLAINED THAT WE DIDN'T FEEL ANYTHING DIFFERENT WHILE DRIVING. MIKE (SERVICE GUY) TOLD US THE 2004 MURANO HAS A HUGE PROBLEM WITH TRANSMISSIONS FAILING, AND NISSAN HAS SINCE REDEVELOPED THE CVT TRANS, AND SHOULD BE REPLACED. AND THE WARRANTY IS EXPIRING AT 80,000 MILES, AND WOULD NOT BE COVERED ANY LONGER. WE WERE RELUCTANT, BUT AFTER SPEAKING FURTHER WITH MIKE, AND NOW FEELING SCARED THAT MY WIFE WILL BE STUCK SOMEWHERE WITH A BROKEN TRANS, WE DID RELUCTANTLY LET NISSAN DO THE REPAIRS. OUT OF FEAR OF FUTURE FAILURE. SHORTLY AFTER, NISSAN EXTENDED THE TRANS WARRANTY TO 120,000, OR 10 YEARS. NOW, THE MURANO HAS JUST UNDER 137K, AND THE TRANSMISSION BROKE WHILE MY WIFE WAS ON THE FREEWAY, AND ONLY BY MY WIFE'S QUICK THINKING, DID SHE AVOID A COLLISION WITH ANOTHER CAR. THE WHOLE CAR SHUTS DOWN, EVEN IF YOU PRESS THE GAS DOWN TO THE FLOOR. NOTHING HAPPENS. SHE WAS ABLE TO RESTART THE CAR, AND SLOWLY (5MPH) MOVE OVER TO THE SHOULDER OF THE FREEWAY. I HOPE YOU UNDERSTAND HOW SCARY THIS SCENARIO WAS. SO NOW WE CALL NISSAN CONSUMER AFFAIRS, GAVE THEM THE DETAILS OF THE CAR (YR MAKE MODEL VIN MILES) OVER THE PHONE. NISSAN ASKED THAT I TOW THE CAR TO THE DEALER, SO I DID THE NEXT DAY (FRIDAY 28TH). I RECEIVED A CALL MONDAY MORNING (31ST), AND PAT FROM NISSAN CONSUMER AFFAIRS TOLD ME THERE WAS NOTHING THEY COULD DO SINCE IT WAS OUT OF WARRANTY. WE DID NOT WANT THE TRANS REPLACED AT 65,000 MILES, BUT THE DEALERSHIP USED SCARE TACTICS, AND ASSURED US THAT THE NEW TRANSMISSIONS WILL NOT BE A PROBLEM. MY WIFE WAS ALMOST IN A CRASH ON THE FREEWAY, BECAUSE OF THIS VERY COMMON ISSUE. I BELIEVE NISSAN SHOULD RECALL THESE TRANSMISSION DUE TO THE SAFETY HAZARD. *TR

NHTSA ODI #10576494

67,000 miles · Mar 23, 2014
Power Train

THE VEHICLE FEELS LIKE IT WON'T SHIFT. WHEN FIRST STARTING OUT THE RPM'S RACE TO 3 OR 4 AND THE CAR REVS LIKE IT WON'T SHIFT GEARS. NOW, WHILE DRIVING 70 THE RPM'S ARE AT 5 OR 6 AND FEELS/SOUNDS LIKE IT WONT SHIFT. *TR

NHTSA ODI #10574274

75,000 miles · Mar 19, 2014
EnginePower TrainVehicle Speed Control

TRANSMISSION FAILS IN TRAFFIC. CANNOT ACCELERATE. THIS IS A SAFETY HAZARD WHERE LIVES ARE BEING PUT AT RISK. *TR

NHTSA ODI #10573435

Mileage unknown · Feb 7, 2014
EnginePower Train

JUST L 2 WEEKS AGO MY TRANSMISSION WAS REPLACED AND A WEEK LATER MY TRANSFER CASE UNIT NEEDED TO BE REPLACED. AFTER DOING RESEARCH I FOUND OUT THAT THIS WAS A COMMON ISSUE WITH THE NISSAN MURANO WITH YEAR RANGING FROM 2003-2009. *TR

NHTSA ODI #10563375

96,254 miles · Jan 24, 2014
Power Train

MY 2004 NISSAN MURANO LOST POWER WHILE DRIVING DOWN THE ROAD AND ALMOST CAUSED AN ACCIDENT. THE TRANSMISSION MADE A GRINDING SOUND WHEN PUSHING DOWN THE ACCELERATOR AND LOST MOST OF ITS ABILITY TO ACCELERATE AT ALL AND THEN STARTED LURCHING FORWARD ROCKING THE WHOLE VEHICLE BACK AND FOURTH. I TOOK IT TO A NISSAN DEALERSHIP AND…

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MY 2004 NISSAN MURANO LOST POWER WHILE DRIVING DOWN THE ROAD AND ALMOST CAUSED AN ACCIDENT. THE TRANSMISSION MADE A GRINDING SOUND WHEN PUSHING DOWN THE ACCELERATOR AND LOST MOST OF ITS ABILITY TO ACCELERATE AT ALL AND THEN STARTED LURCHING FORWARD ROCKING THE WHOLE VEHICLE BACK AND FOURTH. I TOOK IT TO A NISSAN DEALERSHIP AND EXPLAINED THE PROBLEM ,I EVEN LEFT IT OVER NIGHT SO THEY COULD TEST IT IN HOT AND COLD CONDITIONS. THE DEALER CALLED ME THE NEXT DAY AND TOLD ME IT WASN'T THE TRANSMISSION BUT TWO DRIVE BELTS,FRONT RIGHT BEARING AND STRUT CAP THAT NEEDED TO BE REPLACED. I REFUSED THE WORK AT THE NISSAN DEALER AND TOOK IT TO A (ASE MECHANIC) FRIEND WHO ORDERED ALL FACTORY NISSAN PARTS AND INSTALLED THEM. NEEDLESS TO SAY AFTER READING ALL THE OTHER PROBLEMS OTHER 04 NISSAN MURANO OWNERS ARE HAVING, I AM STILL HAVING THE SAME PROBLEM. THE CAR MAKES A LOUD GRINDING SOUND LOOSES POWER AND IS ROCKING BACK FORWARD CAUSING THE WHOLE VEHICLE TO LEAP FORWARD IF YOU LET OFF THE BRAKES. THE DEALER TOLD ME THAT WITHOUT A CHECK ENGINE CODE THEY COULD DO NOTHING FOR ME. I HAVE READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE AND WORRY ABOUT MY SAFETY AS WELL AS FOR OTHERS AROUND THE VEHICLE. I LIVE NEXT TO TWO ELEMENTARY SCHOOLS AND HAVE TO DRIVE ON THE HIGHWAY DAILY. WHY ISN'T NISSAN BEING HELD ACCOUNTABLE FOR THEIR ISSUES THAT SHOULD BE RECALLS?.I HAVE EVERY SERVICE RECORD FOR THE VEHICLE WITH ALL SCHEDULED MAINTENANCE LOGGED WITH RECEIPTS. IT SEEMS LIKE THE DEALERSHIPS HAVE ALL COME UP WITH DIFFERENT WAYS OF NOT ADDRESSING THE ISSUE. IF THIS WERE TO HAPPEN TO ME ON THE HIGHWAY AT SPEEDS OF 60MPH IT COULD CAUSE A MAJOR ACCIDENT,GOD FORBID EVEN LIFE THREATENING. THE COST TO REPLACE THE TRANSMISSION AND TRANSFER CASE WILL EXCEED THE VALUE OF THE CAR THUS TOTALING THE VEHICLE. PLEASE HELP!!! I DON'T WANT TO BE HELD RESPONSIBLE FOR DEFECTS THAT COULD BE AVOIDED! *TR

NHTSA ODI #10561375

Mileage unknown · Jan 9, 2014
Power Train

CAR STALLED IN THE MIDDLE OF HIGHWAY AND WOULD MOVE AND STALL ALL OF A SUDDEN. CAR MECHANIC INDICATED THE CODE IS P0776 INDICATING DEFECTIVE CVT TRANSMISSION. NISSAN HAS NOT RECALLED THIS TRANSMISSION AND I AM OUT OF WARRANTY. THIS IS A DEFECT AND SHOULD BE RECALLED AS THERE ARE NUMEROUS COMPLAINTS DUE TO THE SAME INCIDENT ON …

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CAR STALLED IN THE MIDDLE OF HIGHWAY AND WOULD MOVE AND STALL ALL OF A SUDDEN. CAR MECHANIC INDICATED THE CODE IS P0776 INDICATING DEFECTIVE CVT TRANSMISSION. NISSAN HAS NOT RECALLED THIS TRANSMISSION AND I AM OUT OF WARRANTY. THIS IS A DEFECT AND SHOULD BE RECALLED AS THERE ARE NUMEROUS COMPLAINTS DUE TO THE SAME INCIDENT ON THESE TRANSMISSIONS. *TR

NHTSA ODI #10559137

154,000 miles · Dec 14, 2013
Power Train

WELL I WAS DRIVING REGULAR TO HEAVY TRAFFIC TRANSMISSION JUST LOCKED ON ME CAR STARTED SHAKING HAD TO PULL TO THE SIDE AFTER OTHER DRIVER'S STOP TO TRY TO HELP THE CAR TURNS ON BUT WHEN YOU GET TO 40 IT STARTS JERKING AND WONT SHIFT I TOOK IT TO MECHANIC SHOPS THEY PUT IT ON THE COMPUTER AND NOTHING COMES UP HE RAN IT FOR A WHIL…

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WELL I WAS DRIVING REGULAR TO HEAVY TRAFFIC TRANSMISSION JUST LOCKED ON ME CAR STARTED SHAKING HAD TO PULL TO THE SIDE AFTER OTHER DRIVER'S STOP TO TRY TO HELP THE CAR TURNS ON BUT WHEN YOU GET TO 40 IT STARTS JERKING AND WONT SHIFT I TOOK IT TO MECHANIC SHOPS THEY PUT IT ON THE COMPUTER AND NOTHING COMES UP HE RAN IT FOR A WHILE AND IT RAN OK. AGAIN A DAY LATER IM ON MY WAY TO WORK AND IT DID IT AGAIN THIS TIME I ALMOST GOT HIT FROM BEHIND AT THIS POINT IM SCARED TO DRIVE THIS CAR. SOME ONE PLEASE HELP ME I HAVE 3 SMALL CHILDREN THAT COMMUTE WITH ME AND IM SCARED THAT WE WILL GET INTO AN ACCIDENT. IS ANYONE AWARE OF ANY FACTORY DEFECTS ON THESE MURANOS? *TR

NHTSA ODI #10556034

160,000 miles · Nov 25, 2013
Power Train

MY 2004 NISSAN MURANO CONKED OUT WHILE MAKING A TURN ON A BUSY CHICAGO INTERSECTION. THE CVT WAS THE CULPRIT. NISSAN KNOWS THERE IS DESIGN FLAW WITH THIS TRANSMISSION AND EXTENDED THE WARRANTY TO 10 YEARS/100K WHICH EVER COMES FIRST. UNFORTUNATELY MY CAR EXCEEDED THE MILEAGE. AFTER 2 TOWS AND MORE THAN A WEEK AT THE DEALER, I RE…

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MY 2004 NISSAN MURANO CONKED OUT WHILE MAKING A TURN ON A BUSY CHICAGO INTERSECTION. THE CVT WAS THE CULPRIT. NISSAN KNOWS THERE IS DESIGN FLAW WITH THIS TRANSMISSION AND EXTENDED THE WARRANTY TO 10 YEARS/100K WHICH EVER COMES FIRST. UNFORTUNATELY MY CAR EXCEEDED THE MILEAGE. AFTER 2 TOWS AND MORE THAN A WEEK AT THE DEALER, I RECEIVED A BILL FOR OVER 4K. NISSAN KNEW OF THIS PROBLEM FROM THE GET GO. THERE SHOULD BE A RECALL DUE TO THE SAFETY ISSUE. THERE IS NO WAY OF BEING PREPARED FOR THIS TYPE OF INCIDENT. CONSUMERS SHOULD BE PROTECTED. *LN *TR

NHTSA ODI #10553746

110,000 miles · Oct 25, 2013
Power TrainVehicle Speed Control

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ERRONEOUSLY DECELERATED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC WAS UNABLE …

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TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ERRONEOUSLY DECELERATED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000. THE CURRENT MILEAGE WAS 200,000.

NHTSA ODI #10549586

Official recalls

4

09V169000 · Engine And Engine Cooling

May 19, 2009

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Consequence & remedy

Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V048000 · Seat Belts:rear/other

Feb 13, 2006

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Consequence & remedy

Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V003000 · Fuel System, Gasoline:storage:tank Assembly

Jan 10, 2006

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Consequence & remedy

Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V319000 · Electrical System:alternator/generator/regulator

Jul 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08065 · Driver Seat Anchor Failure

Opened Nov 18, 2008 · Closed Jul 2, 2009

Status: closed (inferred from source dates) · Seats

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.

PE05050 · Fuel Tank Punctures From Road Debris

Opened Sep 13, 2005 · Closed Jan 31, 2006

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Additional source detail variants (2)

Fuel System, Gasoline:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

EA05006 · Alternator Failure / Engine Stalling

Opened Mar 25, 2005 · Closed Aug 17, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Electrical System

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

PE04077 · Alternator Failure/ Engine Stalling

Opened Nov 19, 2004 · Closed Mar 25, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Electrical System

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.