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2004 Nissan Murano

Owner reports · Recalls · Investigations

More warning signs than most Murano years

Owner complaints for the 2004 Nissan Murano are substantially higher than the model-year median of 110.

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When problems were reported

Mileage at the reported incident

568 reports with mileage · 110 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports6 fire reports18 injury reports

Power Train complaints

143 reports
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107,500 miles · Dec 31, 2014
Power Train

MECHANIC SAYS THE DIFFERENTIAL HAS TO BE REPLACED. CANNOT AFFORD A LONG LIST OF REPAIRS ALREADY SPENT ON THIS CAR, AND NOW THIS, IMPOSSIBLE TO AFFORD AND WILL NEVER BUY A NISSAN PRODUCT EVER AGAIN. I JUST READ THE LONG LIST OF ISSUES WITH THE CVT TRANSMISSIONS ON THE 2003-8 MURANO THAT ALL OF US ARE BEING SADDLED WITH. …

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MECHANIC SAYS THE DIFFERENTIAL HAS TO BE REPLACED. CANNOT AFFORD A LONG LIST OF REPAIRS ALREADY SPENT ON THIS CAR, AND NOW THIS, IMPOSSIBLE TO AFFORD AND WILL NEVER BUY A NISSAN PRODUCT EVER AGAIN. I JUST READ THE LONG LIST OF ISSUES WITH THE CVT TRANSMISSIONS ON THE 2003-8 MURANO THAT ALL OF US ARE BEING SADDLED WITH. HOW DOES NISSAN EXPECT ANY CUSTOMER BRAND LOYALTY? *JS

NHTSA ODI #10669262

91,000 miles · Sep 19, 2014
Power Train

MY CVT HOUSING TRANSFER CASE IS CRACKED. I AM HAVING A PROBLEM ACCELERATING MY CAR. MY CAR HAD TO BE TOWED TO MY HOME YESTERDAY BECAUSE OF THIS ISSUE. THIS IS A HUGE SAFETY ISSUE. *TR

NHTSA ODI #10637554

96,700 miles · Sep 6, 2014
Power Train

THE TRANSMISSION STOPPED WORKING ON THE HIGH WAY ALMOST CAUSING A COLLISION WITH ANOTHER VEHICLE. *TR

NHTSA ODI #10631287

134,444 miles · Sep 4, 2014
Power Train

BASICALLY ONCE YOU HAVE DRIVEN THIS CAR FOR AWHILE OR STUCK IN TRAFFIC THE CAR DOES NOT GO AT FIRST WHEN YOU PRESS THE GAS. IT JUST SITS THERE FOR ABOUT A MINUTE OR SO THEN IT TAKES OFF. IT IS A SERIOUS SAFETY CONCERN BECAUSE THE CAR STALLS CAUSING OTHERS TO BE FORCED TO SLAM INTO YOU IF YOU ARE IN FRONT OF THEM. *TR

NHTSA ODI #10630890

104,678 miles · Aug 16, 2014
Power TrainVehicle Speed Control

WHEN DRIVING MY NISSAN MURANO ESPECIALLY ON HOT DAYS/IN STOP & GO TRAFFIC, THE VEHICLE FAILS TO RESPOND TO THE DEPRESSION OF THE ACCELERATOR. WHEN IT HAPPENS (4X/WEEK), THE VEHICLE WILL BE AT A COMPLETE STOP & NOT BEGIN TO ACCELERATE AFTER DEPRESSING THE ACCELERATOR UNTIL AROUND 3K RPMS. THE PROBLEM IS RESOLVED BY CYCLING THE VE…

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WHEN DRIVING MY NISSAN MURANO ESPECIALLY ON HOT DAYS/IN STOP & GO TRAFFIC, THE VEHICLE FAILS TO RESPOND TO THE DEPRESSION OF THE ACCELERATOR. WHEN IT HAPPENS (4X/WEEK), THE VEHICLE WILL BE AT A COMPLETE STOP & NOT BEGIN TO ACCELERATE AFTER DEPRESSING THE ACCELERATOR UNTIL AROUND 3K RPMS. THE PROBLEM IS RESOLVED BY CYCLING THE VEHICLE OFF THEN ON, GIVEN THAT THE DRIVING CONDITIONS DON'T REMAIN IN THE FORM WHICH APPEARED TO INITIATE THE INCIDENT. IN A FEW INSTANCE THE VEHICLE WAS LEFT RUNNING, WITH THE A/C ON WHILE I MADE A QUICK RUN INTO A CONVIENENCE STORE. AFTER BACKING OUT OF THE PARKING SPACE WITHOUT A PROBLEM, THE VEHICLE EXHIBITED IT'S SLIGHT HESITATION WHILE IN DRIVE, BUT THEN LURCHED FORWARD AT ~3K RPMS, AND ACQUIRED THE DESIRED SPEED AND MANUEVERS. AFTER WAITING AT THE LIGHT JUST OUTSIDE OF THE PARKING LOT, THE VEHICLE WOULD NOT RESPOND TO THE DEPRESSION OF THE ACCELERATOR IN THE FORM OF MOVEMENT. THAT IS, THE ENGINE WOULD REV TO AS MUCH AS 5K RPMS, BUT NOT MOVE MORE THE .5-1MPH. THE USUAL CYCLING OF THE ENGINE OFF & THEN ON, WOULD NOT RESOLVE THE PROBLEM. THE NEXT DESTINATION WAS NEARBY (1MI.) & DOWNHILL, SO I WAS ABLE TO COAST, IN NEUTRAL, TO THAT LOCATION WHILST BEING HONKED AT & NEARLY REAR-ENDED BY ONCOMING TRAFFIC. AFTER THE VEHICLE HAD SAT AT THAT LOCATION FOR ~3HRS, THERE WERE NO OTHER PROBLEMS OF THE LIKE. VEHICLE ALSO LOOSES ACCELERATION WHILE ON HIGHWAY. *TR

NHTSA ODI #10625712

123,000 miles · Aug 8, 2014
Power TrainVehicle Speed Control

WHILE ON A STOP LIGHT THE VEHICLE TOOK A VERY LONG TIME TO ACCELERATE AT LEAST AFTER 10 SECONDS. THIS CAR IS OWNED BY MY WIFE, THANK GOD SHE WASN'T ON THE HIGHWAY WITH MY KIDS. I TOOK IT DO MY MECHANIC AND HE SAID THIS IS AN ONGOING ISSUE WITH THESE CVT TRANSMISSIONS ON THESE MURANOS' MOSTLY BETWEEN 2003-2005. THIS SHOULD BE A M…

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WHILE ON A STOP LIGHT THE VEHICLE TOOK A VERY LONG TIME TO ACCELERATE AT LEAST AFTER 10 SECONDS. THIS CAR IS OWNED BY MY WIFE, THANK GOD SHE WASN'T ON THE HIGHWAY WITH MY KIDS. I TOOK IT DO MY MECHANIC AND HE SAID THIS IS AN ONGOING ISSUE WITH THESE CVT TRANSMISSIONS ON THESE MURANOS' MOSTLY BETWEEN 2003-2005. THIS SHOULD BE A MUST RECALL AS THIS CAN BE A VERY DRASTIC SAFETY ISSUE AND FLAW DESIGN ON THESE TRANSMISSIONS. IN ORDER TO REPAIR THIS PROBLEM MY FAMILY IS LOOKING BETWEEN $2400 TO $3000 ON REPAIRS. I AM NOT WORRY ABOUT THE COST OF THE REPAIR, MOST LIKELY I WILL HAVE TO BUY A NEW CAR BUT THIS IS A SAFETY CONCERN AS THERE ARE A LOT OF MURANO OWNERS EXPERIENCING THE SAME ISSUE, AND I HOPE THAT WE DON'T HAVE ANY FATALITIES DUE TO THIS ISSUE BECAUSE IT CAN OCCUR ON ANY MURANO BETWEEN 2003-2005 AS LOW AS 75,000 MILES. *TR

NHTSA ODI #10620987

99,375 miles · Aug 6, 2014
Power TrainVehicle Speed Control

WHEN VEHICLE IS DRIVEN A BIT THE TRANSMISSION HAS NO POWER ON STARTUP AT LIGHT. YOU HAVE TO PUMP THE ACCELERATOR SEVERAL TIMES BEFORE REGAINING POWER. AFTER THIS IS HAPPENED THE TRANSMISSION LOOSES POWER AT ALL DIFFERENT SPEEDS. THIS IS TRULY UNSAFE AND I AM AFRAID TO DRIVE IT ON A FREEWAY. *TR

NHTSA ODI #10619424

72,900 miles · Jun 24, 2014
Power TrainStructure

I WAS DRIVING ON MY WAY TO A NEAR HIGHWAY WITH MY TWO CHILDREN, AND I HEARD A SMALL KNOCKING NOISE. I SLOWED DOWN TO A NEAR PARKING LOT, BECAUSE I THOUGHT IT WAS AN ENGINE COVER THAT WAS LOOSE, BUT THE VEHICLE CAME TO AN ABRUPT STOP. WHEN I HAD IT TOWED, AFTER MOTHERS DAY WEEKEND, I WAS TOLD THAT THE PROBLEM WAS THE TRANSFER CAS…

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I WAS DRIVING ON MY WAY TO A NEAR HIGHWAY WITH MY TWO CHILDREN, AND I HEARD A SMALL KNOCKING NOISE. I SLOWED DOWN TO A NEAR PARKING LOT, BECAUSE I THOUGHT IT WAS AN ENGINE COVER THAT WAS LOOSE, BUT THE VEHICLE CAME TO AN ABRUPT STOP. WHEN I HAD IT TOWED, AFTER MOTHERS DAY WEEKEND, I WAS TOLD THAT THE PROBLEM WAS THE TRANSFER CASE. NISSAN OFFERS A WARRANTY FOR THE CVT TRANSMISSION (DUE TO KNOWN FAILURES WITH IT) THAT COVERS 10 YEARS 120,000 MILES, BUT DOES NOT INCLUDE THE TRANSFER CASE (WHICH IS ANOTHER KNOWN PROBLEM WITH THE 03 04 MURANO MODELS). IT COST $3,178 TO FIX THE PROBLEM AT THE NISSAN DEALERSHIP (WHICH I HAD DONE). WHEN LOOKING FOR THIS PART THERE IS A VAST INCREASE IN PRICE BETWEEN THE 03 04 MODEL IN COMPARISON TO ANY OTHER MODEL, BECAUSE THERE IS SUCH A HIGHER DEMAND FOR THIS PARTICULAR PART (WHICH INDICATES THAT THIS IS A FREQUENT PROBLEM WITH THESE MODELS). I WAS TOLD AT THE DEALERSHIP THAT THE SEALS FROM THE TRANSMISSION WERE LEAKING, HENCE WHY IT BROKE. THE PROBLEM IS, THAT I WAS AT THAT SAME DEALERSHIP NOT TOO LONG BEFORE DUE TO AN ALTERNATOR PROBLEM, AND THEY GAVE ME A LIST OF PROBLEMS WITH THE VEHICLE WHICH INCLUDED: THE BELT, THE BELT TENSIONER, ALTERNATOR, WHEEL BEARING, AND REAR BRAKES, BUT NEVER MENTIONED LEAKING SEALS ON THE TRANSFER CASE. THERE ARE WAY TOO MANY FACTORS INDICATING THAT THERE WAS A MANUFACTURING/ENGINEERING PROBLEM WITH THE TRANSFER CASE ON THESE TWO MODELS THAT WAS FIXED ON LATER MODELS. I DO NOT FEEL SAFE DRIVING VEHICLE. I ASKED NISSAN TO REPURCHASE THE VEHICLE OR GIVE ME SOME SORT OF SOLUTION TO THIS PROBLEM, BECAUSE I DO NOT FEEL SAFE DRIVING IT AFTER THE LAST EXPERIENCE WITH IT, AND THEY DECLINED. HAD THIS FAILURE OCCURRED AT THE HIGHWAY IT COULD HAVE BEEN FATAL. ON TOP OF THAT THE NISSAN DEALERSHIP RETURNED MY VEHICLE, AFTER A $3,178 FIX, WITH A CRACKED WINDSHIELD AND WILL NOT RESPOND FOR IT. UNBELIEVABLE. *TR

NHTSA ODI #10605567

159,000 miles · Jun 12, 2014
Fuel System, GasolinePower Train

I PURCHASED MY SUV NEW IN 2004 I HAVE FOLLOWED ALL REQUIRED DEALER MAINTENANCE. LAST YEAR THE SUV BEGAN TO SEEK TO STALL OR IGNORE THE ACCELERATOR. IF I PRESSED THE GAS TO THE FLOOR THE SUV WOULD NOT MOVE, THEN SUDDENLY IT WOULD TAKE OFF. IT SEEMS TO HAVE THIS ISSUE RANDOMLY AND EVEN SEEMS TO STALL AS I MAKE LEFT TURNS ACROSS…

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I PURCHASED MY SUV NEW IN 2004 I HAVE FOLLOWED ALL REQUIRED DEALER MAINTENANCE. LAST YEAR THE SUV BEGAN TO SEEK TO STALL OR IGNORE THE ACCELERATOR. IF I PRESSED THE GAS TO THE FLOOR THE SUV WOULD NOT MOVE, THEN SUDDENLY IT WOULD TAKE OFF. IT SEEMS TO HAVE THIS ISSUE RANDOMLY AND EVEN SEEMS TO STALL AS I MAKE LEFT TURNS ACROSS TRAFFIC LANES. TODAY WAS SCARY, I NEED MY VEHICLE TO GET TO WORK, BUT I'M AFRAID TO DRIVE IT. THERE ARE HUNDREDS OF CONSUMER ISSUES ON LINE ALL WITH THE SAME ISSUE. NISSAN EXTENDED WARRANTIES FOR THIS ISSUE BUT NEVER NOTIFIED MOST OF US. LIKE TOYOTA WILL THERE HAVE TO BE FATALITIES IN ORDER FOR YOUR AGENCY TO FORCE A RECALL AND HOLD THEM ACCOUNTABLE? CLEARLY NISSAN KNEW THE CVT TRANSMISSIONS WERE FAULTY, ARE FAULTY. I DON,T EXPECT A RESPONSE BUT SOMETHING NEEDS TO BE DONE. PROTECT US. *TR

NHTSA ODI #10597989

150,000 miles · Jun 8, 2014
Fuel/propulsion SystemPower TrainVehicle Speed Control

RATTLING NOISE OCCURRED COUPLE MONTHS AGO THEN HEARD WINDING NOISE DURING SLOW SPEEDS. YESTERDAY, THERE WAS LOUD CLANKING NOISE AT 25MPH AND THE CAR STOPPED. *TR

NHTSA ODI #10596899

Official recalls

4

09V169000 · Engine And Engine Cooling

May 19, 2009

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Consequence & remedy

Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V048000 · Seat Belts:rear/other

Feb 13, 2006

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Consequence & remedy

Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V003000 · Fuel System, Gasoline:storage:tank Assembly

Jan 10, 2006

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Consequence & remedy

Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V319000 · Electrical System:alternator/generator/regulator

Jul 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08065 · Driver Seat Anchor Failure

Opened Nov 18, 2008 · Closed Jul 2, 2009

Status: closed (inferred from source dates) · Seats

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.

PE05050 · Fuel Tank Punctures From Road Debris

Opened Sep 13, 2005 · Closed Jan 31, 2006

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Additional source detail variants (2)

Fuel System, Gasoline:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

EA05006 · Alternator Failure / Engine Stalling

Opened Mar 25, 2005 · Closed Aug 17, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Electrical System

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

PE04077 · Alternator Failure/ Engine Stalling

Opened Nov 19, 2004 · Closed Mar 25, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Electrical System

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.