I HAVE A 2004 NISSAN MURANO THAT NOT RUNNING DUE TO THE TRANSMISSION. I TOOK MT VEHICLE TO THE NISSAN DEALERSHIP SEVERAL TIMES COMPLAINING ABOUT NOISE, ACCELERATION ON THE GAS PEDAL OUT OF THE BLUE, SPEED DECREASING WHILE DRIVING ON HWY AT 70MPH, TO 10 OR LESS MPH. I'VE SPENT ABOUT $3000 ON A CALCULATOR CONVERSION AND EXHAUST …
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I HAVE A 2004 NISSAN MURANO THAT NOT RUNNING DUE TO THE TRANSMISSION. I TOOK MT VEHICLE TO THE NISSAN DEALERSHIP SEVERAL TIMES COMPLAINING ABOUT NOISE, ACCELERATION ON THE GAS PEDAL OUT OF THE BLUE, SPEED DECREASING WHILE DRIVING ON HWY AT 70MPH, TO 10 OR LESS MPH. I'VE SPENT ABOUT $3000 ON A CALCULATOR CONVERSION AND EXHAUST SYSTEM, THAT I MIGHT NOT EVEN NEEDED. I HAD TO HAVE MY TRUCK TOWED TO THE NISSAN DEALERSHIP THAT HAS BEEN SERVICING MY TRUCK. THEY SAID MY TRANSMISSION WAS OUT OF WARRANTY. MY TRANSMISSION WAS UNDER WARRANTY WHEN THE PROBLEM BEGAN LAST YEAR, BUT THE DEALERSHIP P TECH CHOOSE TO WORD THE PROBLEMS A DIFFERENT WAY NOT TO REFLECT TRANSMISSION ISSUE. DEALERSHIP NOR NISSAN WANT TO ASSIST TO FIX MY TRUCK. I HAVE ABOUT 152,000K ON MY TRUCK NOW, BUT I HAD WAY LESS WHEN PROBLEMS BEGAN. I NEED ASSISTANCE TO GET TRUCK FIX, I'M SILL PAYING THE $9000. I OWE IN IT. NISSAN IS NOT STEPPING UP TO THE PLATE WHEN THEY KNEW THERE WERE TRANSMISSION ISSUES IN THE MURANO TRUCK. I'M VERY UNHAPPY, DISCUSSED, SAD THAT I'M TRAPPED IN A TRUCK THAT'S NOT SAFE. *TR
NHTSA ODI #10350032
50,000 miles · May 18, 2010
Power Train
2004 NISSAN MURANO AWD LEAKS FLUID FROM TRANSFER CASE AND/OR CVT TRANSMISSION ASSEMBLY RESULTING IN EVENTUAL FAILURE OF THE TRANSFER CASE AND/OR TRANSMISSION. *TR
NHTSA ODI #10331034
54,000 miles · Apr 28, 2010
Power Train
2004 NISSAN MURANO WOULD PERIODICALLY NOT SHIFT FROM NEUTRAL INTO REVERSE OR PARK. THIS PROBLEM BEGAN TO APPEAR ABOUT 2 YEARS AGO. SOMETIMES THE PROBLEM LASTED FOR A DAY OR TWO SOMETIMES FOR A WEEK OR MORE. IT ONLY HAPPENED IN THE WINTER. THE FIRST 2 TIMES I BROUGHT IT TO THE DEALER THEY COULD NOT FIND ANY PROBLEM. THERE IS A WO…
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2004 NISSAN MURANO WOULD PERIODICALLY NOT SHIFT FROM NEUTRAL INTO REVERSE OR PARK. THIS PROBLEM BEGAN TO APPEAR ABOUT 2 YEARS AGO. SOMETIMES THE PROBLEM LASTED FOR A DAY OR TWO SOMETIMES FOR A WEEK OR MORE. IT ONLY HAPPENED IN THE WINTER. THE FIRST 2 TIMES I BROUGHT IT TO THE DEALER THEY COULD NOT FIND ANY PROBLEM. THERE IS A WORK AROUND (BYPASS) FOR THE REVERSE LOCKOUT PROBLEM IN THE OWNER'S MANUAL SO THE MANUFACTURER WAS AWARE OF A POTENTIAL FOR TROUBLE. ABOUT MARCH 2010 THE PROBLEM APPEARED AND DID NOT DISAPPEAR. I BROUGHT IT TO THE DEALER THEY HAD THE CAR FOR 2 DAYS AND COULD NOT IDENTIFY THE CAUSE. THEY RECOMMENDED REPLACING THE ENTIRE SHIFTER. I REQUESTED THEY DISCONNECT THE LOCKOUT MECHANISM. THEY SAID THEY COULDN'T BECAUSE IT WAS A SAFETY DEVICE. SO I TOLD THEM IT SHOULD BE REPAIRED AT NO COST TO ME. ABOUT A YEAR AGO I FILED A COMPLAINT REGARDING THIS PROBLEM WITH NISSAN. I ASKED THE DEALER TO TALK WITH NISSAN AND GAVE THEM THE COMPLAINT FILE #. NISSAN SAID THE VEHICLE WAS NO LONGER UNDER WARRANTY SO I HAD TO PAY FOR THE REPAIR. MY INTERNET SEARCH INDICATES THERE IS A PROBLEM WITH THE REVERSE LOCKOUT ON THE 2004 MURANO THAT WAS COVERED BY NISSAN IN MOST INSTANCES BUT THERE IS NO TSB ON THE ISSUE AND NISSAN SAYS IT IS NORMAL WEAR AND TEAR. *TR
NHTSA ODI #10327980
62,000 miles · Apr 23, 2010
Power Train
TRANSFER CASE IN MURANO '04- WE RECENTLY HAD A NEW TRANSFER CASE PUT IN OUR MURANO AS IT WAS DEEMED OUT OF WARRANTY. IT IS EVIDENT THAT EXACT PROBLEM HAS HAPPENED TO MANY OWNERS REGARDING THE SAME PART IN MURANO'S NATIONWIDE. WHILE NISSAN NORTH AMERICA HAS ISSUED EXTENDED WARRANTIES TO ALL THEIR CVT DRIVEN VEHICLES, THEY HAVE…
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TRANSFER CASE IN MURANO '04- WE RECENTLY HAD A NEW TRANSFER CASE PUT IN OUR MURANO AS IT WAS DEEMED OUT OF WARRANTY. IT IS EVIDENT THAT EXACT PROBLEM HAS HAPPENED TO MANY OWNERS REGARDING THE SAME PART IN MURANO'S NATIONWIDE. WHILE NISSAN NORTH AMERICA HAS ISSUED EXTENDED WARRANTIES TO ALL THEIR CVT DRIVEN VEHICLES, THEY HAVE COME SHORT IN COVERING THIS COMPONENT WHICH IS A MECHANICAL PART TO CVT TRANSMISSION. THE COST FOR OUR REPAIR WAS OVER $3000. NEEDLESS TO SAY THIS CAUSES A MAJOR SAFETY CONCERN SINCE THE VEHICLE TENDS TO STALL AND CAN BECOME INOPERABLE AT ANY SPEED. UPDATED IVOQ 05/26/10
NHTSA ODI #10327201
112,300 miles · Mar 23, 2010
Power Train
1. DESIGN FLAW 2. DEFECTIVE TRANSFER CASE. THIS IS THE THIRD TIME IT HAS OCCURRED IN A TWO YEAR PERIOD. 3. THE FIRST TWO TIMES, NISSAN REPLACED THE DEFECTIVE PART. I AM STILL WAITING FOR THEM TO TELL ME WHAT THEY WILL DO AS NISSAN CONTENDS THIS IS PART IS NOT INCLUDED IN THEIR CVT TRANSMISSION 120000 MILE WARRANTY, EVEN …
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1. DESIGN FLAW 2. DEFECTIVE TRANSFER CASE. THIS IS THE THIRD TIME IT HAS OCCURRED IN A TWO YEAR PERIOD. 3. THE FIRST TWO TIMES, NISSAN REPLACED THE DEFECTIVE PART. I AM STILL WAITING FOR THEM TO TELL ME WHAT THEY WILL DO AS NISSAN CONTENDS THIS IS PART IS NOT INCLUDED IN THEIR CVT TRANSMISSION 120000 MILE WARRANTY, EVEN THOUGH THE PART HOOKS INTO THE TRANSMISSION. THIS PART TRANSFERS POWER FROM THE TRANSMISSION TO THE ALL WHEEL DRIVE COMPONENTS. THE VEHICLE IS A 2004 MURANO.
NHTSA ODI #10321687
63,095 miles · Feb 22, 2010
Power Train
FAILURE TO NAVIGATE A HILL. *TR
NHTSA ODI #10312912
Mileage unknown · Nov 24, 2009
Engine And Engine CoolingLatches/locks/linkagesPower Train
NISSAN RECALL FOR 2004 MURANO AIR INTAKE SYSTEM. *NJ THE CONSUMER'S CHILDREN WERE DRIVING THE VEHICLE. WHEN THEY PULLED OUT OF A BUSY PARKING LOT, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE VEHICLE WAS TOWED TO THE CLOSEST DEALERSHIP AND THE NEXT DAY, THE CONSUMER WAS INFORMED THE TRANSMISSION HAD FAILED AND A NEW ONE WOU…
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NISSAN RECALL FOR 2004 MURANO AIR INTAKE SYSTEM. *NJ THE CONSUMER'S CHILDREN WERE DRIVING THE VEHICLE. WHEN THEY PULLED OUT OF A BUSY PARKING LOT, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE VEHICLE WAS TOWED TO THE CLOSEST DEALERSHIP AND THE NEXT DAY, THE CONSUMER WAS INFORMED THE TRANSMISSION HAD FAILED AND A NEW ONE WOULD COST $6,000. ALSO THE DOOR LATCHES AND HATCH WERE INOPERATIVE. THE CONSUMER BELIEVED THE FAILURE WAS THE RESULT OF THE RECALL.
NHTSA ODI #10293830
100,000 miles · Oct 13, 2009
Power Train
UNDER NORMAL DRIVING CONDITIONS MY 2004 NISSAN MURANO BECOMES UNRESPONSIVE TO THE THROTTLE IN STOP AND GO CONDITIONS. THE VEHICLE THEN SUDDENLY SURGES AS THE ACCELERATOR IS DEPRESSED FURTHER CAUSING THE DRIVER TO QUICKLY SLAM ON THE BRAKES TO AVOID COLLISIONS. THIS CREATES UNEXPECTED DANGEROUS CONDITIONS. *TR
NHTSA ODI #10287207
100,125 miles · Sep 30, 2009
Power Train
I AM OWING A 2004 NISSAN MURANO WITH 100125 MILES ON IT. 2 DAYS BACK WHILE DRIVING ON A FREEWAY, THE SUV SUDDENLY LOST IT'S ACCELERATION POWER AND NOW WHEN EVER I TRY TO APPLY THE ACCELERATION AFTER STAND STILL, THE CAR DOES NOT MOVE FOR 5 SECONDS AND THEN SUDDENLY MOVES FORWARD. THIS IS A SERIOUS HAZARD AS IT COULD LEAD TO ACC…
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I AM OWING A 2004 NISSAN MURANO WITH 100125 MILES ON IT. 2 DAYS BACK WHILE DRIVING ON A FREEWAY, THE SUV SUDDENLY LOST IT'S ACCELERATION POWER AND NOW WHEN EVER I TRY TO APPLY THE ACCELERATION AFTER STAND STILL, THE CAR DOES NOT MOVE FOR 5 SECONDS AND THEN SUDDENLY MOVES FORWARD. THIS IS A SERIOUS HAZARD AS IT COULD LEAD TO ACCIDENTS ON HIGHWAYS AND I CONSIDER MYSELF TO BE LUCKY THAT I WAS ABLE TO PULL OVER. I HAVE READ LOT OF FORUMS WHERE MANY NISSAN MURANO CUSTOMERS ARE HAVING THE SAME ISSUE. I CONTACTED THE NISSAN DEALER AND THEY ARE SAYING THIS IS NOT AN ISSUE WITH NISSAN'S TRANSMISSION. I WOULD DEFINITELY CONSIDER THIS A NISSAN ISSUE AS MANY CUSTOMERS ARE HAVING THE EXACT ISSUE. REQUESTING YOUR HELP IN RESOLVING THIS ISSUE. THANKS, MANOJ *TR
NHTSA ODI #10285816
120,000 miles · Sep 22, 2009
Power Train
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING THE VEHICLE IN HEAVY TRAFFIC AT A LOW SPEEDS RANGING FROM 10 MPH AND ENGAGING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO INCREASE IN SPEED. THE RPM'S WERE HIGH AND ALL OF THE GAUGES MOVED UP; HOWEVER, THE VEHICLE WOULD NOT MOVE FORWARD. WITHIN MINUTES, THE VEHICLE SUDDEN…
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TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING THE VEHICLE IN HEAVY TRAFFIC AT A LOW SPEEDS RANGING FROM 10 MPH AND ENGAGING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO INCREASE IN SPEED. THE RPM'S WERE HIGH AND ALL OF THE GAUGES MOVED UP; HOWEVER, THE VEHICLE WOULD NOT MOVE FORWARD. WITHIN MINUTES, THE VEHICLE SUDDENLY ACCELERATED AT A RAPID SPEED. THE FAILURE ALMOST CAUSED THE DRIVER TO CRASH INTO ANOTHER VEHICLE. THIS DEFECT ONLY OCCURRED WHILE DRIVING AT LOW SPEEDS OR IN AN IDLE POSITION. THE DEALER PERFORMED A DIAGNOSTIC TEST AND WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE DEALER DIAGNOSED THE FAILURE A SECOND TIME AND WAS UNABLE TO MAKE ANY REPAIRS. ON THE THIRD ATTEMPT TO DIAGNOSE THE FAILURE, THE DEALER ASKED THE CONTACT TO DRIVE INTO HEAVY TRAFFIC AND THEY WERE STILL UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE IS CURRENTLY AT THE DEALER. THE CONTACT STATED THAT THE FAILURE IS RELATED TO A MANUFACTURERS DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE IS 140,000.
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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