IllustrationMY DOOR LOCK FOR MY PASSENGER FRONT SIDE DOES NOT UNLOCK. I HAVE NO IDEA WHY BUT I HAVE TO MANUALLY UNLOCK THIS NOW. I HAVE RESEARCHED THIS ONLINE AND SPOKE WITH MY LOCAL NISSAN DEALERSHIPS. THIS IS A SAFETY ISSUE AND SHOULD BE REPAIRED BY A RECALL. PLEASE ADVISE. *TR
2004 Nissan Murano
Owner reports · Recalls · Investigations
More warning signs than most Murano years
Owner complaints for the 2004 Nissan Murano are substantially higher than the model-year median of 110.
About this comparison →How this year compares
Owner complaints by model year
Compare all Murano years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
810–25K
8725–50K
12250–75K
11075–100K
122100–150K
46150K+
568 reports with mileage · 110 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports6 fire reports18 injury reports
Latches/locks/linkages complaints
48 reportsI HAVE A 2004 NISSAN MURANO. I TOOK MY CAR TO THE SHOP TODAY BECAUSE THE DOORS ARE NOT LOCKING OR UNLOCKING. MY HATCH ONLY WORKS SOME OF THE TIME AS WELL. I FOUND OUT THAT THE ACTUACTOR IS OUT ON ALL THE DOORS. THIS IS CRAZY ARE OUT ON A CAR THAT ONLY HAS 79K MILES ON IT AND IS 11 YEARS OLD. THE COST WILL BE ABOUT 2K TO GET…
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I HAVE A 2004 NISSAN MURANO. I TOOK MY CAR TO THE SHOP TODAY BECAUSE THE DOORS ARE NOT LOCKING OR UNLOCKING. MY HATCH ONLY WORKS SOME OF THE TIME AS WELL. I FOUND OUT THAT THE ACTUACTOR IS OUT ON ALL THE DOORS. THIS IS CRAZY ARE OUT ON A CAR THAT ONLY HAS 79K MILES ON IT AND IS 11 YEARS OLD. THE COST WILL BE ABOUT 2K TO GET FIXED. THIS IS A SAFETY ISSUE, I HAVE THREE SMALL KIDS. HAVING TO THEM STAND OUTSIDE WHILE I CLIMB INSIDE TO MANUALLY UNLOCK THE DOORS IS UNSSAFE. IF I LEAVE THE CAR UNLOCKED AT NIGHT WHEN WE ARE OUT, THAT LEAVES US VULNERABLE FOR SOMEONE ENTERING THE CAR AND HIDING IN IT UNTIL WE RETURN. ONCE WE GET IN WE MANUALLY LOCK THE DOORS BUT IF THERE IS AN ACCIDENT AND WE NEEDED TO QUICKLY EXIT OR EMERGENCY RESPONDS NEED TO QUICKLY GET US OUT OF THE CAR, IT IS NOT POSSIBLE. IT IS GOING TO COST 2K TO GET THIS FIXED. I HAVE BEEN READING FORUMS, THIS IS A BIG ISSUE ON THE NISSAN MURANO, IT NEEDS TO BE A RECALL. IF IT IS NOT A RECALL, I WOULD LIKE NISSAN ACCEPT SOME OF THE FINANCIAL RESPONSIBILITY OF THIS REPAIR. *TR
YESTERDAY AFTER WORK, I OPENED THE HATCH TO THE BACK OF MY VEHICLE TO REMOVE JUMPER CABLES. WHEN I WENT TO CLOSE THE HATCH DOOR, IT WOULD NOT STAY CLOSED. I LOOKED CLOSER AT THE MECHANISM THAT LOCKS THE DOOR IN THE CLOSED POSITION, AND IT WAS NOT MOVING BACK INTO THE PROPER POSITION. I THOUGHT INITIALLY IT WAS DUE TO THE COLD WE…
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YESTERDAY AFTER WORK, I OPENED THE HATCH TO THE BACK OF MY VEHICLE TO REMOVE JUMPER CABLES. WHEN I WENT TO CLOSE THE HATCH DOOR, IT WOULD NOT STAY CLOSED. I LOOKED CLOSER AT THE MECHANISM THAT LOCKS THE DOOR IN THE CLOSED POSITION, AND IT WAS NOT MOVING BACK INTO THE PROPER POSITION. I THOUGHT INITIALLY IT WAS DUE TO THE COLD WEATHER, BUT EVEN AFTER IT WAS GIVEN TIME TO HEAT UP IT CONTINUED TO STAY IN THE OPEN POSITION. I MADE DUE BY DUCT TAPING THE HATCH CLOSED TO MAKE IT HOME. I LOOKED ONLINE AND SAW THAT THOUSANDS OF OTHER MURANO OWNERS HAVE HAD ISSUES WITH THEIR LOCK ACTUATORS ON DOORS, HATCHES AND EVEN THE GAS COVER ACTUATOR. IT IS EXTREMELY CONCERNING TO ME DUE TO THE OBVIOUS SAFETY HAZARDS THAT ACCOMPANY THIS MALFUNCTION. *TR
THE DRIVER POWER DOOR LOCK ACTUATOR FAILED FIRST AND FEW DAYS AGO THE PASSENGER SIDE, REAR POWER DOOR LOCK ACTUATOR FAILED. *TR
AT APPROXIMATELY 60,000 MILES WITH THE AGE OF THE CAR BEING APPROXIMATELY FIVE (5) YEARS OLD THE FRONT PASSENGER DOOR WOULD NOT UNLOCK OR LOCK WHEN THE REMOTE ACTUATOR WAS USED. THIS GOT PROGRESSIVELY WORSE AND THEN LESS THAN A YEAR LATER THE DRIVER'S SIDE DOOR BEGAN DOING THE SAME THING. NOW NEITHER ONE OF THESE DOORS WILL WORK…
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AT APPROXIMATELY 60,000 MILES WITH THE AGE OF THE CAR BEING APPROXIMATELY FIVE (5) YEARS OLD THE FRONT PASSENGER DOOR WOULD NOT UNLOCK OR LOCK WHEN THE REMOTE ACTUATOR WAS USED. THIS GOT PROGRESSIVELY WORSE AND THEN LESS THAN A YEAR LATER THE DRIVER'S SIDE DOOR BEGAN DOING THE SAME THING. NOW NEITHER ONE OF THESE DOORS WILL WORK CORRECTLY AND OFTEN LOCK ON THEIR OWN WITHOUT THE REMOTE ACTUATOR OR THE INTERNAL MANUAL LOCKING SYSTEM BEING USED. THIS HAS SPREAD TO THE REAR DOORS TOO BUT ONLY INTERMITTENTLY AT THIS TIME. I HAVE READ ON THE INTERNET THAT MANY MANY OWNERS OF A NISSAN MURANO OF ALMOST EVERY MODEL YEAR EVENTUALLY EXPERIENCE THIS PROBLEM. THIS CREATES A SAFETY PROBLEM SHOULD ENTRY INTO THE VEHICLE OR EXIT FROM THE VEHICLE IN AN EMERGENCY SITUATION BE REQUIRED BECAUSE THE DOORS WILL NOT UNLOCK FROM THE OUTSIDE WITHOUT A KEY AND THE ONLY DOOR THAT HAS A KEY SLOT IS THE DRIVERS SIDE FRONT DOOR. IF THE KEY'S IN THE IGNITION HOW WOULD ANYONE ON THE OUTSIDE OF THE VEHICLE GET THE DOORS OPEN IN AN EMERGENCY? THERE WAS A RECALL ISSUED A FEW YEARS AGO IN AUSTRALIA FOR THIS VERY SAME PROBLEM ON A DIFFERENT NISSAN MODEL VEHICLE. IF THIS WAS A SAFETY ISSUE THERE AND WAS ACKNOWLEDGED BY NISSAN TO BE THEIR RESPONSIBILITY TO RESOLVE I CANNOT HELP BUT ASK "WHY ISN'T THIS BEING TAKEN CARE OF HERE IN THE USA BY NISSAN?" NISSAN AND THEIR DEALERS HAVE KNOWN OF THIS SAFETY PROBLEM FOR YEARS AND QUOTE BETWEEN $400 AND $500 TO FIX JUST ONE DOOR. MANY OWNERS REPORT VIA THE INTERNET THAT THIS PROBLEM EXISTS ON AT LEAST 2 DOORS AND SOME REPORT ALL 4 DOORS INCLUDING THE REAR LIFT GATE HAVE THIS PROBLEM. SOMETHING NEEDS TO BE DONE TO RESOLVE THIS PROBLEM AND PROTECT THE OWNERS AND OCCUPANTS OF THESE VEHICLES. *TR
THE DOOR LOCK ACTUATOR DOES NOT WORK WHEN THE BUTTON IS PUSHED FROM THE INSIDE. THE LEVER MUST BE MOVED MANUALLY. THIS POSES A SAFETY ISSUE DUE TO THE FACT THAT IN AN EMERGENCY THE DOOR STAYS LOCKED DISALLOWING A QUICK EXIT . *TR
DOOR LOCK ACTUATORS FAIL TO LOCK DOORS WITHIN SHORT PERIOD OF TIME. ALSO AFFECTED GAS FILL DOOR BECAUSE IT IS CONNECTED WITH AN ELECTRICAL SOLENOID. *TR
ALL FOUR POWER DOOR LOCK ACTUATORS ARE BAD IN THE CAR. THIS IS PREVENTING THE DOORS FROM PROPERLY LOCKING AND UNLOCKING. THIS IS A MAJOR SAFETY ISSUE FOR THE CAR. I HAVE LOOKED ONLINE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT DOOR LOCK ACTUATORS ON 2004 MURANOS. *TR
I HAVE A NISSAN MURANO 2004 WITH APPROX 66,000 MILES...ALL FOUR ACTUATORS FAILED AT THE SAME TIME. WHEN I LOOKED INTO THIS ISSUE ON LINE, I SEE THAT MANY OTHER MURANO OWNERS HAVE THE SAME ISSUE. WHEN THE ACTUATORS FAIL YOU ARE NO LONGER ABLE TO LOOK THE DOORS, THERE CAUSING A SECURITY ISSUE, ESPECIALLY IF YOU HAVE CHILDREN. I…
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I HAVE A NISSAN MURANO 2004 WITH APPROX 66,000 MILES...ALL FOUR ACTUATORS FAILED AT THE SAME TIME. WHEN I LOOKED INTO THIS ISSUE ON LINE, I SEE THAT MANY OTHER MURANO OWNERS HAVE THE SAME ISSUE. WHEN THE ACTUATORS FAIL YOU ARE NO LONGER ABLE TO LOOK THE DOORS, THERE CAUSING A SECURITY ISSUE, ESPECIALLY IF YOU HAVE CHILDREN. I FIND IT STRANGE THAT SO MANY PEOPLE ARE HAVING THE SAME PROBLEM. MY HUSBAND AND PARENTS HAVE 2004 MODEL CARS, AND HAVE NO ISSUES WITH THEIR LOOKS. PLEASE HOLD NISSAN RESPONSIBLE FOR THIS ISSUE. *TR
ALL OF THE DOOR LOCKS DO NOT WORK. I HAVE HAD MY MURANO IN THE SHOP 3 TIMES AND THEY CANNOT FIGURE OUT THE PROBLEM. I HAVE NOW SPENT CLOSE TO $1000 AND THE PROBLEM IS STILL NOT FIXED! THEY FIRST REPLACED A SWITCH IN THE DRIVER'S SIDE DOOR. THAT DID NOT FIX THE PROBLEM. THEY THEN REPLACED THE BCM, THE LOCKS WORKED FOR ABOUT A WEE…
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ALL OF THE DOOR LOCKS DO NOT WORK. I HAVE HAD MY MURANO IN THE SHOP 3 TIMES AND THEY CANNOT FIGURE OUT THE PROBLEM. I HAVE NOW SPENT CLOSE TO $1000 AND THE PROBLEM IS STILL NOT FIXED! THEY FIRST REPLACED A SWITCH IN THE DRIVER'S SIDE DOOR. THAT DID NOT FIX THE PROBLEM. THEY THEN REPLACED THE BCM, THE LOCKS WORKED FOR ABOUT A WEEK AND NOW THEY ARE NOT FUNCTIONING AGAIN. THIS IS A SAFETY HAZARD BECAUSE I AM A SINGLE WOMAN AND SHOULD BE ABLE TO LOCK AND UNLOCK MY DOORS AS NEEDED. HOW MANY PEOPLE HAVE TO FILE A COMPLAINT FOR THE SAME ISSUE BEFORE NISSAN DOES SOMETHING ABOUT IT??? IT IS ABSOLUTELY RIDICULOUS THAT I SHOULD HAVE TO SPEND ALMOST $1000 AND STILL NOT HAVE FUNCTIONING DOOR LOCKS!!! I KNOW FOR A FACT THE PROBLEM IS NOT THE SOLENOIDS IN THE DOORS THAT CONTROL THE LOCKS BECAUSE MY REPAIR SHOP TESTED EACH ONE IN EACH DOOR AND THEY ARE PROPERLY FUNCTIONING, WHICH IS WHAT LED US TO CHECK THE BCM. WHEN IT WAS DETERMINED THE BCM WAS BAD, I HAD THAT REPLACED BUT OBVIOUSLY THAT IS NOT THE ONLY PROBLEM. PLEASE DO SOMETHING ABOUT THIS ISSUE!!! *TR
Official recalls
409V169000 · Engine And Engine Cooling
May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
06V048000 · Seat Belts:rear/other
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
06V003000 · Fuel System, Gasoline:storage:tank Assembly
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
05V319000 · Electrical System:alternator/generator/regulator
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.