NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
110 reportsClear category filter25,928 miles · Mar 27, 2007
Electrical System
FAN / ALTERNATOR BELT SHREDDED ON 04' MURANO WITH LESS THAN 26,000 MILES. CAUGHT AND TAKEN TO DEALER BEFORE COMPLETE FAILURE. SAME THING HAPPENED ON 02 MAXIMA WITH APPROX. SAME MILEAGE. MAXIMA BELT FAILED COMPLETELY, NEEDED JUMPER BOX TO CHARGE ALTERNATOR ENOUGH TO GET HOME. DEALER HAS NO EXPLANATION FOR BELT FAILURES, BUT BOTH …
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FAN / ALTERNATOR BELT SHREDDED ON 04' MURANO WITH LESS THAN 26,000 MILES. CAUGHT AND TAKEN TO DEALER BEFORE COMPLETE FAILURE. SAME THING HAPPENED ON 02 MAXIMA WITH APPROX. SAME MILEAGE. MAXIMA BELT FAILED COMPLETELY, NEEDED JUMPER BOX TO CHARGE ALTERNATOR ENOUGH TO GET HOME. DEALER HAS NO EXPLANATION FOR BELT FAILURES, BUT BOTH VEHICLES HAVE THE SAME ENGINE, AND SEEMS LIKE A DESIGN FLAW. *JB
NHTSA ODI #10186278
Mileage unknown · Jan 31, 2007
Electrical System
AFTER 64 DAYS AT DEALERSHIP TO REPLACE FAULTY AIR BAGS I RETRIEVED MY CAR TODAY. I DROVE APPROX 1/8 MILE TO THE GAS STATION ON THE OPPOSITE SIDE OF THE STREET FROM NISSAN, PULLED INTO THE GAS STATION, TURNED OFF THE IGNITION, GAS ATTENDANT FILLED GAS TANK....THEN I TURNED THE KEY AND THE CAR WOULD NOT START. CHECK SVC ENGINE, …
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AFTER 64 DAYS AT DEALERSHIP TO REPLACE FAULTY AIR BAGS I RETRIEVED MY CAR TODAY. I DROVE APPROX 1/8 MILE TO THE GAS STATION ON THE OPPOSITE SIDE OF THE STREET FROM NISSAN, PULLED INTO THE GAS STATION, TURNED OFF THE IGNITION, GAS ATTENDANT FILLED GAS TANK....THEN I TURNED THE KEY AND THE CAR WOULD NOT START. CHECK SVC ENGINE, AIRBAG, SEAT BELT LIGHTS ALL ILLUMINATED, BUT ENGINE WOULD NOT TURN OVER. I CALLED BACK TO THE DEALERSHIP. ANNOYED BECAUSE I HAVE BEEN WITHOUT MY VEHICLE FOR 60 SOME ODD DAYS, AND THE VERY DAY I GET IT BACK THIS HAPPENED. THE FINALE WAS WHEN THE SERVICE MANAGER SAID HE WOULD SEND A TOW TRUCK, AND HUNG UP ON ME, AFTER I ASKED HOW WAS I SUPPOSE TO TRAVEL FROM POINT A TO POINT B. I CALLED BACK, ANOTHER MANAGER CAME OVER IN A CAR WITH A MECHANICAL GAVE ME A JUMP START WHICH ALLOWED ME TO FOLLOW THEM BACK TO THE DEALERSHIP WHERE THEY SAID MY BATTERY WAS NO GOOD AND THEY REPLACED IT. A NO GOOD BATTERY AFTER 2 YEARS AND 31,548 MILES, UMM, SEEMS STRANGE. *NM
NHTSA ODI #10181195
51,108 miles · Jan 29, 2007
Electrical SystemEngine And Engine Cooling
ALTERNATOR ADJUSTING BRACKET - JAN 29, 2007 TODAY, I HAD TO HAVE MY 2004 NISSAN MURANO SERVICED DUE TO A COOLANT LEAK THAT I NOTICED. WHEN LOOKING AT THE VEHICLE, ENTIRE UNDERBODY WAS FILLED WITH COOLANT AND NO COOLANT REMAINED IN THE RESEVOIR. THE DEALER SERVICED THE VEHICLE AND DOCU…
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ALTERNATOR ADJUSTING BRACKET - JAN 29, 2007 TODAY, I HAD TO HAVE MY 2004 NISSAN MURANO SERVICED DUE TO A COOLANT LEAK THAT I NOTICED. WHEN LOOKING AT THE VEHICLE, ENTIRE UNDERBODY WAS FILLED WITH COOLANT AND NO COOLANT REMAINED IN THE RESEVOIR. THE DEALER SERVICED THE VEHICLE AND DOCUMENTED THE ISSUE AS THE ALTERNATOR ADJUSTING BRACKET HAVING BROKEN AND RUPTURING THE HOSE, FAN PULLEY AND THE POWER STEERING BELT BEING NEGATIVELY IMPACTED. AFTER SPEAKING WITH THE SERVICE TECH., THERE HAVE BEEN MULTIPLE TIMES THAT HE HAS SEEN THIS ISSUE. WITH AN OBVIOUS REPEATING ISSUE IN THE VEHICLES, THE SEVERITY OF DAMAGE TO THE VEHICLE (BRACKET BREAKS, ALTERNATOR LOOSENS IN HOOD AND DAMAGES SURROUNDING MECHANISMS, OR OCCUPANTS (OPERATION OF VEHICLE NOT IDEAL WITH BRACKET BROKEN, IMPACTING SURROUNDING MECHANISMS (POWER STEERING BELT, FAN, ALTERNATOR, COOLANT SYSTEM) THAT COULD RESULT, AND THE CUSTOMER DISSATISFACTION OF HAVING THIS ISSUE AND INCURRING THE COSTS TO REPAIR. *JB
NHTSA ODI #10181059
23,066 miles · Dec 11, 2006
Electrical SystemPower TrainVehicle Speed Control
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH ON DRY NORMAL ROAD CONDITIONS, THE VEHICLE STALLED, AND WAS ABLE TO BE RESTARTED. THE VEHICLE STALLED AGAIN, AFTER TRAVELING 10 YARDS. IT WAS TOWED TO THE DEALERSHIP, WHO PERFORMED A DIAGNOSTIC, AND DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CHECK ENGINE AND BATTER…
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DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH ON DRY NORMAL ROAD CONDITIONS, THE VEHICLE STALLED, AND WAS ABLE TO BE RESTARTED. THE VEHICLE STALLED AGAIN, AFTER TRAVELING 10 YARDS. IT WAS TOWED TO THE DEALERSHIP, WHO PERFORMED A DIAGNOSTIC, AND DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CHECK ENGINE AND BATTERY LIGHT WERE ILLUMINATED PRIOR TO THE INCIDENT. THE STALLING RECURRED A YEAR LATER ON 07/17/06 WHILE TRAVELING 30 MPH. THE CHECK ENGINE LIGHT WAS ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS RESTARTED AND DRIVEN TO ANOTHER DEALERSHIP, WHO REPLACED THE THROTTLE METER. THIS CORRECTED THE PROBLEM. ON 10/24/06, THE PROBLEM RECURRED WHILE TRAVELING 30 MPH, AND WAS TOWED TO ANOTHER DEALERSHIP, WHO COULD NOT SERVICE THE VEHICLE DUE TO LACK OF PARTS NEEDED FOR THE DIAGNOSTIC. THE VEHICLE WAS TOWED TO ANOTHER DEALERSHIP, WHO DETERMINED THE AUTOMATIC TRANSMISSION WAS DEFECTIVE, AND WAS REPLACED. THIS REMEDIED THE PROBLEM. THE CONTACT WROTE A COMPLAINT LETTER TO THE MANUFACTURER AND DEALER ON 10/29/06, BUT HAD YET TO RECEIVE A RESPONSE. *AK UPDATED 12/28/2006 - *NM
NHTSA ODI #10175799
53,000 miles · Oct 8, 2006
Electrical System
2004 MURANO WAS RECALLED FOR BAD ALTERNATORS - I NEVER RECEIVED RECALL NOTICE; HOWEVER, WHILE DRIVING IN 6 LANES OF TRAFFIC, WARNINGS LIGHTS CAME ON. THE ALTERNATOR WAS REPLACED BY A NISSAN DEALERSHIP, WHETHER FROM THE CAMPAIGN RECALL OR MY EXTENDED WARRANTY, UNSURE. NOW, I HAD TO REPLACE THE BATTERY, WHICH NO ALLOWANCE HAS BEE…
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2004 MURANO WAS RECALLED FOR BAD ALTERNATORS - I NEVER RECEIVED RECALL NOTICE; HOWEVER, WHILE DRIVING IN 6 LANES OF TRAFFIC, WARNINGS LIGHTS CAME ON. THE ALTERNATOR WAS REPLACED BY A NISSAN DEALERSHIP, WHETHER FROM THE CAMPAIGN RECALL OR MY EXTENDED WARRANTY, UNSURE. NOW, I HAD TO REPLACE THE BATTERY, WHICH NO ALLOWANCE HAS BEEN APPLIED TO THE ABOVE RECALL FOR THE ROLL OUT AFFECT. THERE HAS BEEN 3 RECALLS FOR THIS VEHICLE, SO FAR.*JB
NHTSA ODI #10170242
27,144 miles · Sep 29, 2006
Electrical System
VEHICLE HAD RECALL ISSUED ON JULY 14TH, 2005. THE RECALL WAS CHANGING THE ALTERNATOR. OUR VEHICLE HAD THE RECALL PERFORMED SEVERAL MONTHS AGO. THE RECALL WAS TO MAKE SURE THE VEHICLE DOES NOT FAIL WHILE DRIVING (SHUT DOWN). OUR VEHICLE SHUT DOWN WHILE DRIVING ON 9/28/06, AFTER IT HAD RECALL PERFORMED. IT HAD THE EXACT CONSEQUEN…
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VEHICLE HAD RECALL ISSUED ON JULY 14TH, 2005. THE RECALL WAS CHANGING THE ALTERNATOR. OUR VEHICLE HAD THE RECALL PERFORMED SEVERAL MONTHS AGO. THE RECALL WAS TO MAKE SURE THE VEHICLE DOES NOT FAIL WHILE DRIVING (SHUT DOWN). OUR VEHICLE SHUT DOWN WHILE DRIVING ON 9/28/06, AFTER IT HAD RECALL PERFORMED. IT HAD THE EXACT CONSEQUENCE AS IF THE RECALL HAD NOT BEEN PERFORMED. *NM
NHTSA ODI #10169603
32,420 miles · Jul 24, 2006
Electrical System
DT*: THE CONTACT STATED, WHILE TRAVELING AT 50 MPH., THE BRAKE AND BATTERY WARNING LIGHTS ILLUMINATED JUST BEFORE THE VEHICLE LOST POWER AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A SERVICE DEALER, WHERE AN INSPECTION FOUND A DEFECTIVE ALTERNATOR WAS THE CAUSE.
NHTSA ODI #10163332
7,390 miles · Jul 13, 2006
Electrical System
2004 NISSAN MURANO BROKE DOWN, UPON INSPECTION MECHANIC DETERMINED IT WAS THE ALTERNATOR. THE ALTERNATOR WAS REPLACED. CONSUMER WAS NOT NOTIFIED ABOUT A RECALL ON THE ALTERNATOR. *KB ***NAR*** THE CONSUMER REQUESTED REIMBURSEMENT. *JB
NHTSA ODI #10162651
45,000 miles · Jul 6, 2006
Electrical System
DT*: THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY. A NHTSA RECALL, #05V319000 WAS PERFORMED ON THE VEHICLE ON MARCH 28, 2005 CONCERNING THE ELECTRICAL SYSTEM; ALTERNATOR/ GENERATOR/ REGULATOR HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL…
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DT*: THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY. A NHTSA RECALL, #05V319000 WAS PERFORMED ON THE VEHICLE ON MARCH 28, 2005 CONCERNING THE ELECTRICAL SYSTEM; ALTERNATOR/ GENERATOR/ REGULATOR HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.
NHTSA ODI #10161624
Mileage unknown · Apr 18, 2006
Electrical SystemPower Train
HAD THE ALTERNATOR REPLACED ON A RECALL - SUBSEQUENT THE VEHICLE STOPPED 3 TIMES WITHOUT WARNING IN TRAFFIC - TRANSMISSION NOT ENGAGED AND NO POWER - ROLLED TO STOP ON HIGHWAY AND BATTERY IS DEAD SO CANNOT RESTART - RETURNED TO DEALER TWICE AND FIRST SAID THEY HAD FORGOT TO REFLASH THE ENGINE AFTER THE RECALL INSTALLATION OF THE…
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HAD THE ALTERNATOR REPLACED ON A RECALL - SUBSEQUENT THE VEHICLE STOPPED 3 TIMES WITHOUT WARNING IN TRAFFIC - TRANSMISSION NOT ENGAGED AND NO POWER - ROLLED TO STOP ON HIGHWAY AND BATTERY IS DEAD SO CANNOT RESTART - RETURNED TO DEALER TWICE AND FIRST SAID THEY HAD FORGOT TO REFLASH THE ENGINE AFTER THE RECALL INSTALLATION OF THE ALTERNATOR - AFTER THAT IT STOPPED AGAIN IN TRAFFIC WITHOUT WARNING FOR THE THIRD TIME - RETURNED TO DEALER AND THEY SAID THIS TIME THE ALTERNATOR CABLE WAS LOOSE - SINCE I FELT THE VEHICLE UNSAFE TO DRIVE, I ASKED THEY CONTACT NISSAN AT LEAST FOR A NEW ALTERNATOR AND WAS WILLING TO TRY ONE LAST TIME - NISSAN SERVICE REFUSED TO HELP AND THEN I CONSIDERED THE VEHICLE UNSAFE TO DRIVE - UNFORTUNATELY I AM ABLE VIA OUR LEASE COMPANY TO DISPOSE OF THIS VEHICLE AND GET ANOTHER - PLEASE CHECK YOUR RECORDS BECAUSE IN MY CASE, THE PROBLEMS STARTED AFTER THE ALTERNATOR CHANGE AND IT IS VERY DANGEROUS TO STALL UNEXPECTEDLY IN FREEWAY TRAFFIC - ALL HAPPENED IN FIRST QUARTER 2006 - SERVICE DETAILS AVAILABLE IF REQUESTED. *JB
NHTSA ODI #10155574
Official recalls
4May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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