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2020 Nissan Maxima

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2020 Nissan Maxima are lower than the model-year median of 99.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Forward Collision Avoidance. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports2 injury reports

Fuel/propulsion System complaints

1 reports
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Mileage unknown · Jan 3, 2020
Fuel/propulsion System

NISSAN IN THE 2020 MAXIMA MODELS REMOVED THE LOCKING FEATURE OF THE GAS CAP DOOR. THIS IS A SAFETY CONCERN FOR POSSIBLE VANDALISM TO THE VEHICLE A PERSONAL SAFETY CONCERN BECAUSE IS A KEYED LOCKING CAP IS INSTALLED THE INDIVIDUAL HAS TO FUMBLE THROUGH UNLOCKING THE CAP IN ORDER TO FILL THE TANK. NEITHER THE SALES PERSON OR SERVI…

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NISSAN IN THE 2020 MAXIMA MODELS REMOVED THE LOCKING FEATURE OF THE GAS CAP DOOR. THIS IS A SAFETY CONCERN FOR POSSIBLE VANDALISM TO THE VEHICLE A PERSONAL SAFETY CONCERN BECAUSE IS A KEYED LOCKING CAP IS INSTALLED THE INDIVIDUAL HAS TO FUMBLE THROUGH UNLOCKING THE CAP IN ORDER TO FILL THE TANK. NEITHER THE SALES PERSON OR SERVICE DEPARTMENT PERSONNEL KNEW THIS FEATURE HAD BEEN REMOVED IN THE 2020 MODEL. IT'S AVAILABLE IN THE 2019 MAXIMA MODELS. THE REMOVAL OF THIS FEATURE, EVEN THOUGH ITS STANDARD ON MOST VEHICLES SOLD IN NORTH AMERICA SHOULD HAVE BEEN DISCLOSED BEFORE THE VEHICLE WAS PURCHASED. FURTHER, THE FACT THAT NEITHER THE SALES PERSON AT THE DEALER, SERVICE DEPARTMENT PERSONNEL OR MANAGEMENT AT THE DEALER KNEW ABOUT THIS, SHOWS THAT NISSAN PURPOSELY WITHHELD THIS INFORMATION FROM THE CONSUMERS. HAD I KNOWN THIS FEATURE WAS NO LONGER AVAILABLE, EVEN THOUGH IT'S STILL AVAILABLE IN LESS EXPENSIVE MODELS IN THE NISSAN BRAND, I MAY HAVE OPTED TO PURCHASE A DIFFERENT VEHICLE. NISSAN MARKETS IT PRODUCTS AS BEING OVERLY SAFE, HOW DOES THE REMOVAL OF THIS KEY FEATURE MAKE THE NISSAN AS SAFE AS NISSAN MARKET THEIR PRODUCTS? THE REMOVAL OF THIS FEATURE MAKES THE SAFETY OF THE VEHICLE AND THE PERSON FUELING THE VEHICLE QUESTIONABLE! *JS

NHTSA ODI #11296820

Official recalls

1

20V570000 · Visibility:glass, Side/rear

Sep 22, 2020

Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.

Consequence & remedy

Consequence: Rear window glass that separates from the vehicle can increase the risk of a crash.

Remedy: Nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began November 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC752.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.