2017 Nissan Maxima

What happened today was the sunroof exploded while driving down the interstate. Loud gunshot sound! Lucky the viser was closed when it happened! I have an appointment next week due to dealership backed up but they said I can come by to get it patched until my appointment day. No Warning lights, messages, or anything happened before the incident occurred. Just glad no one was hurt and it didn’t cause me to have accident.

Went to work and parked. It rained that day, not sure if it’s related. When I went to leave the dash airbag light stayed on. This was December 2023. There are no other issues with the car. No other warning lights. The car has 52,300 miles on it now. I just recently took it to the dealership to see about getting it fixed and was quoted $7k-11k in repairs. They told me “it’s usually the setback assembly. That could possibly fix it.” I was told the lifetime power train warranty that the dealership offers does not apply. I do have the invoice, but for some train the website is not letting me upload.

I was driving on the highway and the passenger side front pillar trim panel just flew off. This is the second time this has happened to my vehicle, the first time was my rear pillar which I paid to replace myself because I was told at the dealership this is just a cosmetic issue. I disagree, to me this is very hazardous and could potentially hurt someone, and now my car sounds like air is coming through the windshield. I don’t feel safe driving this car now and this kind of thing happening. I would feel awful if this caused an accident or if someone got hurt and I feel that Nissan should take responsibility and correct this defect as I have researched that many people have experienced the same scenario with these parts of the vehicle. The one I had replaced had different clips and definitely feels more secure, but again I don’t think enough people are reporting this issue properly, so I am because it’s dangerous.

First, my passenger airbag light came on and will not go off. then my emergency breaking system activated while I was driving on the interstate and I was almost hit by a semi from behind I didn’t manage to get the vehicle off the road I took it to Nissan . They did a diagnostics and couldn’t find anything wrong with the car the emergency braking system has activated several times since then and now my whole dash system seems to freeze up completely and will not let me use anything in the car. I have to put it in park the car off and restart for it to work. Nissan has my vehicle now . They did another diagnostics and said it was a sensor in the airbags, and the whole driver side seat had to be replaced and I was told that my airbags would not deploy if I got in a car wreck since there is no recall for this issue so they say I have to put out-of-pocket that amount of money to fix my car and they want me to pay for another diagnostics fee. I have a car that does not have safety features that I paid for. Nissan wants to charge me again for another diagnostics exam and the cost for the seat they say about $5000 .

Car starts, but would not accelerate. Turned the car off, started 10 minutes later, car would not accelerate past 5 mph. Drove a 1/4 block turned around, car’s power steering locked up in drive way. 12 hours later car works fine, no acceleration issues. Brought to Nissan dealership, they found no issues. 2 weeks later, drove for 3-hour trip. Returned home and parked. Started car 30 minutes later, drove 10 minutes and car loses acceleration again in the middle of road/traffic. Able to park safely. Car engine would not restart, lights and hazards working. Error message on dash says incorrect key code. Called a tow, they jumped the car with a jumper pack and engine starts, car accelerates. 1 day later new battery installed, new battery in key fobs. Car is accelerating and starting now. My complaint, my belief that there is a serious design flaw with the keyless start option. Car is not detecting key while in drive every time. No indication given that batteries were low power. Safety issues - no detectable problems found by mechanics, losing acceleration while in traffic possibly due to key fob malfunction. Why is there no option for traditional key start? How can car be trusted to start/ accelerate when driving long distances, when there is no reasonable explanation for the loss of acceleration? This is not a unique issue, a number of complaints online for viewing. Videos on how to ‘fix’ by unplugging car battery. Consumers should not have to diy/disconnect car battery just to start a car.I believe this is a deeper issue with car design and is a safety issue for teen and adult drivers.

The emergency braking system warning light came on while I was stopped in rush hour traffic. No collision. Light is coming on every time I drive the car. Fear of the system automatically stopping my vehicle while driving without cause. The dealership refused to test the sensors without me paying for the service. This first started showing up on 8/28/2023. The front sensors warning stating " front sensor obstructed system is unavailable" has been coming on for no reason at random. Dealership refuses to test sensors without me paying for test. This has been happening for some time.

Carvana states I have open recalls on my car. However, when I check my VIN on your website it states no open recalls. I reached out to Carvana to file a complaint as I wasted 2 hours of my life taking my car to have recalls fixed when the recalls were non-existent. Carvana in turn routes me to file a complaint with you as you send them the codes for recalls. Does my car have recalls or not?