NTB09-094 STEERING COLUMN COMFORT ADJUSTMENT THE STEERING COLUMN POWER ADJUSTMENT (TILT OR TELESCOPE) DOES NOT WORK OR MAKES ABNORMAL NOISE WHEN OPERATING THE SWITCH. ALTHOUGH IT IS KNOWN PROBLEM AND DEFECT IT IS NOT COVERED BY ANY WARRANTY. *TR
2009 Nissan Maxima
Owner reports · Recalls · Investigations
More warning signs than most Maxima years
Owner complaints for the 2009 Nissan Maxima are substantially higher than the model-year median of 99.
About this comparison →How this year compares
Owner complaints by model year
Compare all Maxima years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
272 reports with mileage · 67 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 168 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 79 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
339 reportsTL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHEN TRYING TO START THE VEHICLE, THE "NO KEY" WARNING LIGHT ILLUMINATED. AS A RESULT, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE A…
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TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHEN TRYING TO START THE VEHICLE, THE "NO KEY" WARNING LIGHT ILLUMINATED. AS A RESULT, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
LEAKING BRAKE MASTER CYLINDER, ONLY INDICATION WAS ILLUMINATED WARNING LIGHTS ON DASHBOARD. *TR
I WAS AT THE GAS STATION GETTING GAS. WHEN I WENT TO TRY AND START IT UP THE CAR IGNITION REMAINS IN THE LOCK POSITION. THE CAR WILL NOT DO ANYTHING. IN THE FAR LEFT CONSOLE THE KEY SYMBOL REMAINS LIT ON THE DASH BOARD. THE KEY REMAINS LIT ON THE DASHBOARD. I HAVE BEEN READING DIFFERENT FORUMS AND IT SAID THAT IT IS THE STEERING…
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I WAS AT THE GAS STATION GETTING GAS. WHEN I WENT TO TRY AND START IT UP THE CAR IGNITION REMAINS IN THE LOCK POSITION. THE CAR WILL NOT DO ANYTHING. IN THE FAR LEFT CONSOLE THE KEY SYMBOL REMAINS LIT ON THE DASH BOARD. THE KEY REMAINS LIT ON THE DASHBOARD. I HAVE BEEN READING DIFFERENT FORUMS AND IT SAID THAT IT IS THE STEERING WHEEL LOCK. MY CAR WILL NOT START AT ALL AND I EVEN CHANGED MY BATTERY OUT. *TR
WEAK FRONT SPRINGS IN SUSPENSION! KNOWN DEFECT...NISSAN SHOULD ADDRESS THIS! THE NISSAN MAXIMA HAS PLENTY OF WEIGHT UP FRONT (TRANSMISSION AND ENGINE). MY 2009 MAXIMA S HAD THE LARGE FRONT COIL SPRING OF THE SUSPENSION SNAP IN HALF WITHOUT WARNING WHILE TURNING A CORNER. I WAS TURNING AND BRAKING LIGHTLY WHEN IT SNAPPED I…
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WEAK FRONT SPRINGS IN SUSPENSION! KNOWN DEFECT...NISSAN SHOULD ADDRESS THIS! THE NISSAN MAXIMA HAS PLENTY OF WEIGHT UP FRONT (TRANSMISSION AND ENGINE). MY 2009 MAXIMA S HAD THE LARGE FRONT COIL SPRING OF THE SUSPENSION SNAP IN HALF WITHOUT WARNING WHILE TURNING A CORNER. I WAS TURNING AND BRAKING LIGHTLY WHEN IT SNAPPED IN TWO. SCARY!! THE NISSAN DEALERSHIP WHERE I HAD THE MAXIMA SERVICED ADMITTED THAT THIS IS A COMMON PROBLEM..."WE REPLACE A FRONT SPRING ON A '09-10' MAXIMA AT LEAST EVERY MONTH, OFTEN FOR A SURPRISED CUSTOMER." ESTIMATED COST TO REPLACE JUST THE FRONT SPRINGS (THEY RECOMMEND YOU DO AS A PAIR OR YOU WILL BE BACK FIXING THE OTHER SPRING REAL SOON) WAS $1,000.00, AND THIS PRICE DOES NOT INCLUDE THE STRUTS BEING REPLACED, --ONLY THE SPRING, STRUT BEARING, AND FRONT SPRING SEAT THAT CONTACT THE SPRING DIRECTLY ARE REPLACED FOR YOUR $1000 OUT-OF-POCKET. TO THE BEST OF MY KNOWLEDGE NISSAN HAS NOT ADMITTED THERE IS A COMMON PROBLEM WITH THE ORIGINAL FRONT SPRINGS...NO RECALL, NO TECHNICAL SERVICE BULLETIN, NO DISCOUNTED REPAIR COSTS, NOTHING. HOWEVER, PLEASE NOTE THAT THE NEW REPLACEMENT SPRING FROM NISSAN HAS BEEN REDESIGNED WITH A SUBSTANTIALLY THICKER GAUGE OF SPRING AND COMES WITH A NEW SUPERSEDED PART NUMBER TO REPLACE THE ORIGINAL SPRING PART NUMBER. I HAVE OWNED 5 NISSAN VEHICLES OVER THE PAST 3 DECADES AND THEY HAVE BEEN GOOD CARS OVERALL. I HAVE LOGGED OVER 500,000 MILES ON NISSANS IN TOTAL. IT SHOULD BE NOTED THAT EACH AND EVERY ONE OF THE SPRINGS (ON THE NON-MAXIMA NISSANS) I'VE OWNED HAS LASTED THE ENTIRE LIFE OF EACH VEHICLE. FOR A SPRING TO SNAP IN HALF WITHOUT WARNING AT 60,000 MILES IS UNACCEPTABLE AND DANGEROUS. NISSAN SHOULD BE COMPELLED TO ADDRESS THIS FRONT SPRING ISSUE FOR ALL MAXIMA OWNERS. TO ME THIS IS A BLACK EYE ON THE FACE OF AN OTHERWISE EXCELLENT AUTO MAKER. *TR
TL*THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PART STORE, WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT, DTC, ABS SENSOR, AND ENGINE SPEED SHIFT CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE M…
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TL*THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PART STORE, WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT, DTC, ABS SENSOR, AND ENGINE SPEED SHIFT CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
2009 NISSAN MAXIMA, PURCHASED NEW--KEY FOB LIGHT INDICATOR ILLUMINATED ON DASHBOARD, CAR WON'T START, BRAKE LIGHTS WORK, KEY FOB UNLOCKS DOORS AND TRUNK. WARRANTY EXPIRED ABOUT 1K MILES AGO. I WAS TOLD THAT THE STEERING LOCK PART, WHICH MAY REPAIR/SOLVE THE MATTER IS ABOUT $1200. I AM REPULSED AND UTTERLY DISGUSTED. PRIOR TO THI…
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2009 NISSAN MAXIMA, PURCHASED NEW--KEY FOB LIGHT INDICATOR ILLUMINATED ON DASHBOARD, CAR WON'T START, BRAKE LIGHTS WORK, KEY FOB UNLOCKS DOORS AND TRUNK. WARRANTY EXPIRED ABOUT 1K MILES AGO. I WAS TOLD THAT THE STEERING LOCK PART, WHICH MAY REPAIR/SOLVE THE MATTER IS ABOUT $1200. I AM REPULSED AND UTTERLY DISGUSTED. PRIOR TO THIS MATTER, THE TILT FEATURE [FOR STEERING WHEEL) ON THE CAR CEASED TO WORK. *TR
I AM EXPERIENCING SHUDDERING/HESITATION AT TAKE OFF. NO WARNING LIGHTS SHOWING SO I CALLED WORLD CARE NISSAN IN SAN ANTONIO, TX AND WAS TOLD THIS IS NORMAL. THIS CONTINUES TO HAPPEN AND SEEMS MORE PRONOUNCED NOW. *TR
THE CAR - A 2009 NISSAN MAXIMA IN EXCELLENT CONDITION - WOULD NOT START AT ALL - NO TURN-OVER, NO ELECTRICS, I.E. THE AUTOMATIC WINDOWS COULD NOT BE ROLLED UP (DURING ICE STORM), ONLY AN UNFAMILIAR "KEY" LIGHT LIT UP ON THE DASH BOARD. CAR COULD NOT BE TOWED: AAA SAID IT APPEARS TO BE "STEERING WHEEL LOCK FAILURE", APPROXIMATE…
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THE CAR - A 2009 NISSAN MAXIMA IN EXCELLENT CONDITION - WOULD NOT START AT ALL - NO TURN-OVER, NO ELECTRICS, I.E. THE AUTOMATIC WINDOWS COULD NOT BE ROLLED UP (DURING ICE STORM), ONLY AN UNFAMILIAR "KEY" LIGHT LIT UP ON THE DASH BOARD. CAR COULD NOT BE TOWED: AAA SAID IT APPEARS TO BE "STEERING WHEEL LOCK FAILURE", APPROXIMATELY $700 - $1000 TO REPAIR... *TR
IN AUGUST OF 2014 I GOT IN MY CAR, 2009 NISSAN MAXIMA, STARTED IT. MEMORY IS SET FOR MY DRIVERS SEAT. SEAT SET AS NORMAL. STEERING/TILT DID NOT MOVE AS IT IS SET TO MY POSITION. DID NOT MOVE IN, OUT, UP NOR DOWN TRIED TO SET IT, DID NOT WORK MANUALLY EITHER. TOOK MY CAR TO DEALER, THEY SAID THE MOTOR HAS GONE OUT IN STEER/TIL…
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IN AUGUST OF 2014 I GOT IN MY CAR, 2009 NISSAN MAXIMA, STARTED IT. MEMORY IS SET FOR MY DRIVERS SEAT. SEAT SET AS NORMAL. STEERING/TILT DID NOT MOVE AS IT IS SET TO MY POSITION. DID NOT MOVE IN, OUT, UP NOR DOWN TRIED TO SET IT, DID NOT WORK MANUALLY EITHER. TOOK MY CAR TO DEALER, THEY SAID THE MOTOR HAS GONE OUT IN STEER/TILT AND IT WILL COST CLOSE TO $500.00 TO GET FIXED. *TR
Official recalls
109V358000 · Suspension
Sep 16, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 ALTIMA AND MAXIMA PASSENGER CARS. THE UPPER FRONT STRUT INSULATORS MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION RESULTING IN A POTENTIAL FOR THE STRUT INSULATOR TO CRACK.
Consequence & remedy
Consequence: IF THE STRUT INSULATOR IS CRACKED, THERE IS A POTENTIAL FOR THE STRUT ROD TO COME OUT OF ITS MOUNTING POSITION, WHICH COULD AFFECT VEHICLE STABILITY AND INCREASE THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS AND DEALERS WILL REPLACE BOTH LEFT AND RIGHT SIDE FRONT STRUT INSULATORS FREE OF CHARGE. THE SAFETY RECALL BEGAN OCTOBER 2009. OWNERS MAY CONTACT NISSAN AT 1-800-NISSAN1 (1-800-647-7261).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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