NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
79 reportsClear category filterMileage unknown · Mar 7, 2016
Electrical System
ELECTRONIC STEERING COLUMN LOCK. 41.4 K MILES ON CAR. PARKED CAR, WENT TO START, KEY LIGHT WENT ON AND THE CAR WAS IMMOBILIZED. TOWED TO DEALERSHIP, FILED A REPORT WITH NISSAN. WARRANTY EXTENSION SPECIFIC TO THIS ISSUE NO LONGER AVAILABLE BY 6 MONTHS. $1,071 REPAIR DENIED BY NISSAN BECAUSE IT WAS OUT OF WARRANTY. COULD HAVE BEEN…
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ELECTRONIC STEERING COLUMN LOCK. 41.4 K MILES ON CAR. PARKED CAR, WENT TO START, KEY LIGHT WENT ON AND THE CAR WAS IMMOBILIZED. TOWED TO DEALERSHIP, FILED A REPORT WITH NISSAN. WARRANTY EXTENSION SPECIFIC TO THIS ISSUE NO LONGER AVAILABLE BY 6 MONTHS. $1,071 REPAIR DENIED BY NISSAN BECAUSE IT WAS OUT OF WARRANTY. COULD HAVE BEEN MAJOR SAFETY ISSUE IF I WAS STUCK IN A REMOTE LOCATION.
NHTSA ODI #10840260
53,000 miles · Feb 12, 2016
Electrical SystemSteering
STRANDED TWICE CAR WILL NOT START BECAUSE OF STEERING LOCK MODULE NOT RELEASING ALLOWING THE CAR TO START.
NHTSA ODI #10825909
71,000 miles · Feb 10, 2016
Electrical System
THE STEERING WHEEL LOCK UNIT FAILED MAKING THE CAR NOT START LEAVING MY WIFE STRANDED AT A CONVENIENCE STORE ON A COLD NIGHT. NISSAN KNOWS THIS IS A WIDESPREAD PROBLEM BUT IS STILL LETTING ITS CUSTOMERS FOOT THE $1000 BILL FOR THEIR POOR DESIGN. IT IS A SAFETY PROBLEM WHEN IT LEAVES MY WIFE STRANDED!
NHTSA ODI #10825480
75,000 miles · Jan 31, 2016
Electrical SystemSteeringUnknown Or Other
LUCKILY IN THE DRIVEWAY AFTER LOADING CAR FOR FOOD BANK DELIVERY, I TRIED TO START BUT NO LIGHT ASKING TO PRESS FOOT ON BRAKE TO START CAME ON WAS MY FIRST CLUE SOMETHING WAS WRONG. KEY LOCKS/UNLOCKS/OPEN TRUNK/ALARM WORKS BUT WILL NOT START ENGINE. "KEY WARNING LIGHT" COMES ON. TRIED BOTH KEYS BUT NOTHING. DISCONNECTED/RECO…
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LUCKILY IN THE DRIVEWAY AFTER LOADING CAR FOR FOOD BANK DELIVERY, I TRIED TO START BUT NO LIGHT ASKING TO PRESS FOOT ON BRAKE TO START CAME ON WAS MY FIRST CLUE SOMETHING WAS WRONG. KEY LOCKS/UNLOCKS/OPEN TRUNK/ALARM WORKS BUT WILL NOT START ENGINE. "KEY WARNING LIGHT" COMES ON. TRIED BOTH KEYS BUT NOTHING. DISCONNECTED/RECONNECTED BATTERY WITHOUT SUCCESS. STEERING WHEEL IS UNLOCKED. INSERT FOB TO TRY & START MANUALLY BUT NOTHING. MY NEIGHBOR IS A LOCAL MECHANIC & CAME OVER TO HELP. STUMPED HIM SO I GUESS I WILL BE CALLING TO GET A TOW TO DEALERSHIP IN THE MORNING AFTER UNLOADING FOOD BANK DONATIONS! AFTER READING SEVERAL HUNDRED COMPLAINTS ABOUT THIS ISSUE IN JUST A MATTER OF FEW MINUTES, I AM SURE THERE ARE HUNDREDS OF THOUSAND NISSAN UNSATISFIED CUSTOMERS WHO HAVE HAD TO DEAL WITH THIS. STEP UP NISSAN & DO THE RIGHT THING. I DO NOT HAVE $1000 TO FIX THIS PROBLEM. WE ALSO HAVE AN ALTIMA SO WONDERING WHEN THAT WILL GO TOO. NO MORE NISSANS FOR US!
NHTSA ODI #10823341
108,000 miles · Jan 14, 2016
Electrical System
I WAS NEVER NOTIFIED THAT MY 2009 NISSAN MAXIMA HAS A MALFUNCTION CALLED STEERING WHEEL LOCK FAILURE. MY CAR WAS ON A CITY STREET WHEN IT WOULD NOT START, IT WOULD NOT RECOGNIZE MY KEYS FOB, AND I WAS NOT ABLE TO START THE CAR WITH THE PUSH TO START BUTTON. NOTHING HAPPENED. NOTHING ON THE DASHBOARD WOULD SHOW. I HAD MY CAR TOWE…
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I WAS NEVER NOTIFIED THAT MY 2009 NISSAN MAXIMA HAS A MALFUNCTION CALLED STEERING WHEEL LOCK FAILURE. MY CAR WAS ON A CITY STREET WHEN IT WOULD NOT START, IT WOULD NOT RECOGNIZE MY KEYS FOB, AND I WAS NOT ABLE TO START THE CAR WITH THE PUSH TO START BUTTON. NOTHING HAPPENED. NOTHING ON THE DASHBOARD WOULD SHOW. I HAD MY CAR TOWED TO THE NISSAN DEALERSHIP AND THIS MALFUNCTION IS COSTING ME A LOT OF MONEY. I DID SOME RESEARCH AND THIS MALFUNCTION IS SOMETHING THAT A LOT OF PEOPLE HAVE COMPLAINED ABOUT AND I DON'T UNDERSTAND WHY THIS IS NOT SOMETHING THAT WOULD BE A RECALL. IF THIS WAS A RECALL, THEN I NEVER RECEIVED A RECALL LETTER BECAUSE I WOULD HAVE GOT THIS FIXED A LOT SOONER BEFORE IT HAPPENED TO ME.
NHTSA ODI #10820287
107,000 miles · Jan 12, 2016
Electrical SystemSteering
WHEN TRYING TO START THE CAR, IT FAILS TO START. STEERING HAS FAILED, NOT ALLOWING THE CAR TO START. THIS ISSUE HAS APPEARED TWICE ON MY CAR IN 7 DAYS. THANKS TO YOUTUBE.COM I HAVE BEEN ABLE TO LIMP MY WAY. I TOOK THE CAR TO MY LOCAL NISSAN DEALER, AND THE DIAGNOSIS WAS DETERMINED THAT STEERING LOCK HAS FAILED. THEY TOLD M…
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WHEN TRYING TO START THE CAR, IT FAILS TO START. STEERING HAS FAILED, NOT ALLOWING THE CAR TO START. THIS ISSUE HAS APPEARED TWICE ON MY CAR IN 7 DAYS. THANKS TO YOUTUBE.COM I HAVE BEEN ABLE TO LIMP MY WAY. I TOOK THE CAR TO MY LOCAL NISSAN DEALER, AND THE DIAGNOSIS WAS DETERMINED THAT STEERING LOCK HAS FAILED. THEY TOLD ME THAT THAT WITH PARTS AND LABOR IT WOULD BE $1,500. I RESEARCHED THIS ISSUE ONLINE AND FOUND PAGES AND PAGES OF ONLINE FORUMS WITH PEOPLE COMPLAINING ABOUT THIS ISSUE. I CALLED 1-800-NISSAN THEY REVIEWED THE CASE AND OFFERED ME NOTHING IN RETURN. NISSAN KNOWS THIS IS AN ISSUE; IT SHOULD BE A RECALL; HOWEVER, THEY ARE DOING NOTHING TO RECTIFY THE PROBLEM. NISSAN PLEASE FIX THIS PROBLEM.
NHTSA ODI #10819801
11,100 miles · Dec 11, 2015
Electrical SystemSteering
GOT OFF OF WORK AND I TRIED TO CRANK MY CAR AND IT WOULDN'T START. THE KEY SYMBOL WAS ON BUT THAT'S IT.SO I GOT IT TOWED TO LOCAL MECHANIC THROUGH MY INSURANCE AND I PAYED 35. THEY COULDN'T FIND THE PROBLEM SO I HAD TO GET IT TOWED THE CAR LOT WHERE I BOUGJT IT FROM AND IT COST ME $125. I'VE SINCE DID RESEARCH AND IT SEEMS THAT …
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GOT OFF OF WORK AND I TRIED TO CRANK MY CAR AND IT WOULDN'T START. THE KEY SYMBOL WAS ON BUT THAT'S IT.SO I GOT IT TOWED TO LOCAL MECHANIC THROUGH MY INSURANCE AND I PAYED 35. THEY COULDN'T FIND THE PROBLEM SO I HAD TO GET IT TOWED THE CAR LOT WHERE I BOUGJT IT FROM AND IT COST ME $125. I'VE SINCE DID RESEARCH AND IT SEEMS THAT A LOT OF PEOPLE HAS HAVING THE SAME PROBLEM AND PAYING OVER $1, 000 OUT OF POCKET.NOW IAM WAITING FOR MY LEINHOLDER TO TELL ME I OWE THEM $1, 000. I REALLY LIKE MY 2009 NISSAN MAXIMA BUT I WILL NOT BUY ANOTHER ONE
NHTSA ODI #10809782
62,000 miles · Nov 12, 2015
Electrical SystemSteering
I WAS DRIVING ALONG A HIGHWAY AT 50 MPH. WHEN THE STEERING WHEEL SUDDENLY FELL TO MY KNEES. THIS CAR HAS A RETRACTABLE STEERING SYSTEM. I WAS ABLE TO STEER THE CAR SAFELY TO THE SIDE OF THE ROAD. I DID NOT DRIVE THE CAR. THE STEERING WHEEL WAS THEN ABLE TO BE PUSHED BACK INTO THE DRIVING POSITION. I BROUGHT THE CAR TO…
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I WAS DRIVING ALONG A HIGHWAY AT 50 MPH. WHEN THE STEERING WHEEL SUDDENLY FELL TO MY KNEES. THIS CAR HAS A RETRACTABLE STEERING SYSTEM. I WAS ABLE TO STEER THE CAR SAFELY TO THE SIDE OF THE ROAD. I DID NOT DRIVE THE CAR. THE STEERING WHEEL WAS THEN ABLE TO BE PUSHED BACK INTO THE DRIVING POSITION. I BROUGHT THE CAR TO THE DEALERSHIP TODAY, AND THEY TOLD ME THAT THE TWO ELECTRIC MOTORS IN THE STEERING COLUMN WERE DEFECTIVE (HAD TO BE REPLACE) THE COST WOULKD BE $2,000. THE CAR HAS JUST 60,000 MILES.
NHTSA ODI #10789955
Mileage unknown · Oct 5, 2015
Electrical System
THE STEERING COLUMN IS LOCK AND THE CAR WON'T START USING THE INTELLIGENT KEY SYSTEM. THIS WAS A PROBLEM WITH MANY CAR OWNERS AND NISSAN ISSUED AN EXTENDED WARRANTY WHICH ALLOWED FOR OWNERS TO HAVE THEIR CAR REPAIRED IF THIS ISSUE HAPPENED WITHIN THE WARRANTY PERIOD. I PURCHASED MY CAR USED AND DIDN'T EXPERIENCE THIS PROBLEM U…
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THE STEERING COLUMN IS LOCK AND THE CAR WON'T START USING THE INTELLIGENT KEY SYSTEM. THIS WAS A PROBLEM WITH MANY CAR OWNERS AND NISSAN ISSUED AN EXTENDED WARRANTY WHICH ALLOWED FOR OWNERS TO HAVE THEIR CAR REPAIRED IF THIS ISSUE HAPPENED WITHIN THE WARRANTY PERIOD. I PURCHASED MY CAR USED AND DIDN'T EXPERIENCE THIS PROBLEM UNTIL AFTER THE EXTENDED WARRANTY EXPIRED. I FEEL NISSAN SHOULD HAVE RECALLED ALL CARS OF THIS MODEL TO CORRECT A PROBLEM THAT IS CLEARLY DUE TO POOR MANUFACTURING. THE RECALL WOULD HAVE COSTED MORE MONEY, BUT IT'S THE RIGHT THING TO DO.
NHTSA ODI #10779724
109,000 miles · Jul 21, 2015
Electrical System
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE DID NOT REGISTER THAT THE KEY WAS IN THE IGNITION. THE VEHICLE HAD TO BE TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE GEAR LOCK MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS M…
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TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE DID NOT REGISTER THAT THE KEY WAS IN THE IGNITION. THE VEHICLE HAD TO BE TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE GEAR LOCK MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA ODI #10735420