2004 Nissan Maxima

The contact owns a 2004 Nissan Maxima. The contact stated while driving 60 MPH, the vehicle made an abnormally loud popping sound, and the contact noticed that the sky view roof glass had shattered. The contact stated that pieces of shattered glass had fallen inside the vehicle. The contact pulled over to the side of the road. The contact had not sustained any injuries and resumed driving. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 04V326000 (Visibility). The failure mileage was 165,000.

TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS A LOUD EXPLOSIVE NOISE FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE SUNROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 04V326000 (VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

TL* THE CONTACT OWNS 2004 NISSAN MAXIMA. THE CONTACT STATED THAT OUTER PERIMETER OF THE SKY VIEW WINDOW EXHIBITED RUST. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THE VEHICLE WAS RUSTING PREMATURELY FOR A CLIMATE THAT WAS PRIMARILY WARM AND DRY. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 34,000.

TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED RELATED TO THE WATER LEAKING INTO THE VEHICLE AND CAUSING IT TO RUST AND ELECTRICAL FAILURE. THE CONTACT IS CURRENTLY USING TOWELS IN THE VEHICLE TO ASSIST WITH THE LEAK. THE CONTACT ALSO HAS INVOICES AND DETAILED DOCUMENTS FROM THE DEALER AVAILABLE. THE ASSESSMENT REPORT LIST THE DEALERS CONCLUSIONS AFTER THE VEHICLE WAS REPAIRED AND THE DIAGNOSIS OF THE RECENT FAILURE. THE CONTACT WANTS A REPRESENTATIVE AT NHTSA TO CONTACT HER REGARDING THE CURRENT AND PREVIOUS PHOTOS AVAILABLE DUE TO THE WATER LEAK AND DAMAGE IN TO VEHICLE.

ON OR ABOUT THE EVENING OF OCTOBER 23, 2007, I HEARD A LOUD BOOM! AS I WAS DRIVING DOWN THE HIGHWAY. I DIDN'T SEE ANYTHING AIRBORNE, OR FEEL ANY SORT OF IMPACT. AT FIRST I THOUGHT SOMEONE HAD BLOWN-OUT THEIR TIRE, BUT THERE WERE NO CARS AROUND US. SO I PARKED AND LOOKED AT MY TIRES. ALL ALL MY TIRES WERE FINE, AND THERE WAS NO SIGN THAT ANYTHING HAD HIT THE BODY ANYWHERE IN THE FRONT, REAR OR SIDES OF THE VEHICLE. HOWEVER, THE NEXT MORNING IT WAS DRIZZLING, AND AS I WAS PULLING OUT, I NOTICED A SMALL TRICKLE OF WATER COMING FROM THE LIGHT PANEL ABOVE. IT WAS SEEPING IN FROM THE ROOF SOMEHOW. THIS WAS STRANGE, BECAUSE I DON'T HAVE A SUNROOF --ONLY A SKYVIEW AND THAT DOESN'T OPEN. I SLID BACK THE ROOF PANELS TO INVESTIGATE. AS THE DAYLIGHT SHINED THROUGH I WAS HORRIFIED TO FIND THE SKYVIEW WINDOW FULL OF CRACKS. IT LOOKED LIKED CRACKED ICE WHICH STARTED ABOVE THE FRONTSEAT AREA, AND CONTINUED INTO THE BACKSEAT AREA. I IMMEDIATELY CALLED 1-800- NISSAN-1 AND REPORTED THIS TO CUSTOMER CARE REP. CHRISTINE BASILLE X. 51276, AND TOLD HER WHAT HAD HAPPENED. FURTHERMORE, I TOLD HER THAT I HAD RECEIVED A RECALL NOTICE ABOUT THE SKYVIEW WITH MY VIN SOME YEARS EARLIER, BACK IN 2004. I WAS TOLD TO CONTACT NISSAN WHETHER I HAD EXPERIENCED ANY PROBLEMS WITH IT OR NOT. I TOLD HER THAT IN 2004, I HAD TAKEN IT TO THE DEALER IN RESPONSE TO THE RECALL BACK THEN. THE DEALER HAD KEPT MY VEHICLE OVERNIGHT TO INSPECT IT, BUT CHOSE NOT TO REPLACE MY SKYVIEW SAYING SOMETHING LIKE MY VEHICLE DIDN'T APPEAR TO BE AFFECTED. CHRISTINE BASILLE TOLD ME THAT A REPRESENTATIVE WOULD GET BACK IN CONTACT WITH ME BY MONDAY. IN THE INTERIM, I TOOK MY CAR TO THE DEALERSHIP FOR ASSESSMENT, BECAUSE MY SERVICE REP SAID THAT HE WOULD BE ABLE TO TELL THE DIFFERENCE BETWEEN A WARRANTY ISSUE AND DAMAGE DUE TO IMPACT. ALTHOUGH, THE SERVICE DEPT. REPORTED THAT THERE IS NO SIGN OF IMPACT, THEY HAVE DECLINED COVERING THE REPAIR. I STILL HAVE NOT HEARD BACK FROM MY REGIONAL NISSAN REPRESENTATIVE.

TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 04V326000 (VISIBILITY:SUN ROOF ASSEMBLY) AT 15,915 MILES. THE SUNROOF WAS RUSTED OUT IN ALL FOUR CORNERS AND WAS NOT DESIGNED TO OPEN. WATER LEAKS INTO THE VEHICLE WHEN IT RAINS. THE CURRENT MILEAGE IS 33,582 AND FAILURE MILEAGE WAS 32,000. THE CONSUMER STATED THAT WATER LEAKAGE AND CORROSION ARE SAFETY HAZARDS. THE CONSUMER STATED SHOULD NOT HAVE TO PAY FOR REPAIRS DUE TO THE FACT THIS SUN ROOF IS A DEFECT AND THE CONSUMER FEELS IT IS THE RESPONSIBILITY OF THE MANUFACTURER TO PAY FOR IT. THE CONSUMER PROVIDED A COPY OF THE ESTIMATE FOR REPAIRS. UPDATED 08/01/07 *TR