I WISH TO RECEIVE REIMBURSEMENT FOR OUT-OF-POCKET COST OF REPAIR AND INSTALLATION OF NEW PARTS FOR THE VEHICLES ALTERNATOR HAVING CAUGHT ON FIRE. ON OR ABOUT NOVEMBER 24, 2014, MY REQUEST WAS SUBMITTED TO NISSAN OF NORTH PER NISSAN MANUFACTURERS RECALL INSTRUCTIONS. THE RECALL ISSUED IN 2001 WAS STILL OPEN ON THE VEHICLE BY V…
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I WISH TO RECEIVE REIMBURSEMENT FOR OUT-OF-POCKET COST OF REPAIR AND INSTALLATION OF NEW PARTS FOR THE VEHICLES ALTERNATOR HAVING CAUGHT ON FIRE. ON OR ABOUT NOVEMBER 24, 2014, MY REQUEST WAS SUBMITTED TO NISSAN OF NORTH PER NISSAN MANUFACTURERS RECALL INSTRUCTIONS. THE RECALL ISSUED IN 2001 WAS STILL OPEN ON THE VEHICLE BY VIN NUMBER. ALL PERTINENT DOCUMENTATION WAS PROVIDED BY FAX AND PHONE TO THE NISSAN SAFETY COMPLAINT UNIT. AS INSTRUCTED BY THE INVESTIGATING AGENT, THE VEHICLE WAS TAKEN TO THE LOCAL NISSAN DEALERSHIP FOR INSPECTION AND REIMBURSEMENT. IT HAS BEEN FIVE WEEKS (SINCE DECEMBER 23, 2014) OF DELAY AND BROKEN PROMISES, AND I HAVE NOT YET RECEIVED REIMBURSEMENT. (THE VEHICLE FAILED TO START AND BEGAN TO SMOKE; AFTER BEING TOWED TO THE GARAGE, THE ALTERNATOR CAUGHT FIRE AS AN ATTEMPT WAS MADE TO START THE VEHICLE.) PLEASE PROVIDE REIMBURSEMENT OF REPAIR COSTS. *TR
NHTSA ODI #10676560
196,345 miles · May 26, 2013
Engine
I FAILED STATE INSPECTION BECAUSE MY ENGINE CORE SUPPORT IS ROTTED. I AM NOT THE ONLY PERSON HERE WHO HAS COMPLAINED ABOUT THIS HAPPENING IN THIS MODEL CAR. *TR
ON CERTAIN PASSENGER VEHICLES, ONE OF THE DIODES USED IN THE ALTERNATOR MAY HAVE BEEN DAMAGED WHEN BUILT. THIS CAN EVENTUALLY RESULT IN FAILURE OF THE DIODE AND AN ELECTRICAL SHORT WHICH COULD MELT THE PLASTIC HOUSING.
Consequence & remedy
Consequence: IF THE COMBUSTIBLE GAS EMITTED BY THE MELTING PLASTIC DOES NOT DISPERSE DUE TO AIR FLOW THROUGH THE ENGINE COMPARTMENT, IT COULD IGNITE AND IN TURN IGNITE THE FAN GUIDE IN THE ALTERNATOR.
Remedy: DEALERS WILL REPLACE THE ALTERNATOR. OWNER NOTIFICATION BEGAN JULY 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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