2022 Nissan Leaf

After having the recall (Recall 25V655) remedy applied to my car, it will not restart after charging. I charged it once after receiving it back (the dealership had not fully charged it during the recall work - it was returned at 76%). And it immediately started throwing errors and will only be in neutral now. The Dealership service center maintains that this is not the result of the recall issue or the recall fix, which is quite unbelievable. I do not believe the recall remedy is actually a remedy.

The contact owns a 2022 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that a Level 3 charging error message was displayed, and the vehicle stalled. The vehicle was later towed to the local dealer, who performed an electrical software update, but the failure reoccurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 86,830.

I am reporting a critical safety hazard involving my 2021 Nissan Leaf S Plus (approx. 117,000 miles). Since January 2025, the vehicle has exhibited dangerous battery degradation and voltage sag during operation. On my 30-mile highway commute, while driving at normal highway speeds—especially on inclines—the vehicle would suddenly display a low-power warning, and the remaining battery percentage would instantly crash. This caused a sudden, dangerous loss of propulsion in high-speed traffic, creating severe crash risks. I primarily charged at home and rarely used DC fast charging. On May 22, 2026, while actively driving, the dashboard flashed: "Service EV system unable to restart after power off." I pulled over, and upon turning the car off, it completely bricked. The auxiliary electronics power up, but the vehicle permanently refuses to enter "READY" (Drive) mode due to a high-voltage safety lock. The vehicle was towed to an authorized Nissan dealer. The certified technician's diagnostic report confirmed that the high-voltage traction battery has completely failed and is internally damaged. Crucially, this vehicle is currently under an active, unremedied safety recall (NHTSA Recall 25V655 / Nissan R25C8) due to excessive lithium deposits that cause severe battery degradation, sudden power loss, and fire risks. The physical failure of my battery is a direct manifestation of this exact manufacturing defect. Nissan’s software-only "interim remedy" did not fix the hardware defect; it simply bricked my car after exposing my family to highway propulsion loss. Nissan must be held legally responsible for replacing these defective, recalled battery packs regardless of mileage, as they present a severe, systemic risk of catastrophic failure and traffic accidents.

The contact owns a 2022 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000(ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall and the vehicle did not fully charge and had stalled. The failure mileage was 17,000.

The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.

Dear National Highway Traffic Safety Administration (NHTSA), I am submitting a formal safety complaint regarding my 2022 Nissan Leaf due to repeated and sudden battery failure that has created unsafe driving conditions. Over the past several months, my vehicle has experienced severe and unpredictable battery drain. Even after a full charge (approximately 100 miles indicated), the battery rapidly depletes to 20–30 miles or less within a short distance. On multiple occasions, the vehicle has lost charge unexpectedly, leaving me stranded and requiring assistance to safely return home. This issue presents a serious safety concern, as the sudden loss of battery power can occur while driving, increasing the risk of being stranded in unsafe locations or traffic conditions. I took the vehicle to an authorized Nissan service center (Bommarito Nissan), where it remained for several days for diagnosis. During this time, I was informed that the issue was being evaluated and that replacement of several battery modules or possibly the entire battery pack might be required. However, after internal review, the issue was dismissed and attributed solely to “weather conditions,” and no repair or replacement was performed. This explanation is not acceptable, as the same issue has occurred in normal and mild weather conditions. The problem persists and continues to impact the safe operation of the vehicle. Despite multiple requests, I have not received a complete diagnostic report or a clear technical explanation from Nissan. The vehicle remains unreliable and unsafe to operate due to the risk of sudden battery depletion. I respectfully request that NHTSA review this matter as a potential safety defect related to battery performance and loss of propulsion in an electric vehicle. Thank you for your attention to this serious safety concern. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Nissan Leaf. The contact was notified of NHTSA Campaign Number: 25V655000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that due to the recall, the ability to drive long distances was restricted. The contact had not experienced a failure.