2020 Nissan Leaf

The contact owns a 2020 Nissan Leaf. The contact received a phone call advising to take the vehicle to the dealer to be repaired under NHTSA Campaign Number: 24V700000 (Electrical System). The vehicle was taken to the dealer, where a first-phase software update was performed as an interim repair, and the contact was advised to use quick charging after driving the vehicle for a limited amount of time. The contact followed the dealer's instructions and returned to the dealer, and was provided a gift card. The contact used the Level 3 quick charging after the repair. The contact later received a message not to use the Level 3 quick charging feature. The contact was confused and contacted the manufacturer, who was unable to confirm whether the interim recall repair was performed. Upon contacting the NHTSA Hotline, the contact was informed that the VIN was still under recall and that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Nissan has failed to provide a repair in a reasonable timeframe for recall 24V-700. It was issues in September 2024, with a remedy expected by Nov 2024 per Nissan. As of March 2026, no remedy is available. The recall instructs to not use level 3 charging indefinitely, which substantially impairs the vehicles functionality. Nissan is attempting to buyback the vehicle under Kansas lemon law rather than fix the defect, and the offer is inadequate per Kansas Lemon Law.

This vehicle is subject to Safety Recall 24V-700 (Manufacturer Recall R24B2) due to a defect in the lithium-ion battery that can cause a fire during Level 3 DC Fast Charging. Since the initial notice, I have received four separate recall communications from the manufacturer, yet as of March 2026, no permanent remedy has been provided. The manufacturer’s only "interim" solution is an instruction to refrain from using the Level 3 DC Fast Charging (CHAdeMO) feature. This has effectively disabled a primary advertised function of the vehicle and creates a substantial safety risk should the port be used. This defect has rendered the vehicle unsellable on the secondary market and significantly impairs its daily utility, as I am unable to use charging infrastructure at my place of employment. The manufacturer continues to delay the final remedy with "coming soon" notifications, leaving me with an unsafe and substantially devalued asset for over a year.

Nissan issued a recall on the ev battery in September 2024 because risk of fire if the quick charge feature is used but has failed to remedy the problem as of March 2026 and only says maybe the solution will come in this calendar year. This is unacceptable to cripple the full use of a vehicle. It takes all day to fully charge the car by slow charge compared to one hour in quick charge. Not fixing this problem risks people quick charging vehicles despite the risk.

Probably related to vehicle battery recall (that Nissan doesn't have a solution for yet), but when the battery gets beneath 30% it drops suddenly to 0%. I lost propulsion on the highway and it was dangerous. Going at a much lower speed than traffic it was difficult to work my way over to the right emergency lane. Even though my battery had recovered back to 25% after I stopped, the accelerator pedal would not move the car.

I own a 2020 Nissan Leaf S with the fast-charge (CHAdeMO) package, which is affected by the battery/fast-charge recall (Manufacturer Recall Number R24B2, NHTSA Recall Number 24V-700). This recall restricts or disables DC fast charging, substantially limiting the vehicle’s usability and functionality, making it difficult to use for normal transportation and longer trips. I am filing this complaint to report the safety and usability impact of this battery/fast-charge recall on 2020 Leaf fast-charge vehicles and to ensure it is properly documented.