2019 Nissan Leaf

I am writing to report a serious safety issue with my Nissan Leaf that needs immediate attention. On two separate occasions, the brakes have failed completely without any warning while driving. A warning light appeared, stating "T/M System Malfunction Warning - See Dealer," but by that time, the brakes had already stopped working. The only way to stop the vehicle was by using the emergency brake, which is extremely dangerous and could easily lead to a fatal accident. The first incident occurred when I was able to quickly pull into a Walmart parking lot, luckily avoiding other vehicles. The second time, the car crashed into the side of my garage and hit a tree stump in my driveway, causing damage to the rear of the car and breaking the side mirror. I was fortunate enough to engage the emergency brake before the car entered the road, but it was a terrifying experience that could have ended much worse. Fortunately, did not happen while my teenage children and their friends were driving the car. After researching this issue, I was shocked to discover that many other Nissan Leaf owners have experienced similar brake failures dating back to 2012. This is not an isolated incident, and I am deeply concerned that it continues to happen without resolution. When I brought my car to the dealership, they informed me that the issue is related to the Intelligent Brake Unit Controller, and the repairs would cost $5,000. However, my vehicle is only five years old with 62,000 miles, and I believe this defect should be addressed by Nissan, not at the owner's expense. I urge you to take immediate action to investigate this dangerous defect. There is no warning before the brakes fail, and this puts drivers and others on the road at extreme risk. Does it really take a fatal accident for Nissan to address this issue? This problem has been ongoing for years, and it’s unacceptable that it has not been resolved. I hope that you will take this matter seriously and provide a solution befo

On 7/19/2024 while charging the car at Chargepoint Johns Creek, I heard a "clunk" sound as if something had popped off from beneath the body of the Leaf. At the same time, the charging emergency stopped. Smoke started to come out from under the Leaf. There was a smell as if something was melting, making me feel dizzy and nauseous. I felt a sense of confusion from inhaling the smoke. Since both my son and I were outside the car, we were able to quickly pull away and escape as soon as the smoke started. If we had been inside the car, or if this had happened while driving, we might have been unable to escape in time, lost consciousness from the smoke, and possibly died in the fire. The smoke continued for about 15 minutes, followed by a fire. At the same time, there was a sound of something exploding. The police arrived, followed by the fire truck. It took a long time to extinguish the fire, possibly because the lithium battery caught fire. Please refer to the video. ⚪︎Mental and Physical Condition After the Accident Both my son and I are experiencing symptoms similar to PTSD. When we smell smoke or drive a car, we feel chills, nausea, and dizziness, which negatively affect our daily lives. This incident left burn scur to my son and has started having nightmares and crying at night. Seeing an electric vehicle scares us to the point that our bodies freeze and we can't move. Also, seeing fire or hearing car sounds suddenly makes us tremble, our hearts race, and we have difficulty breathing. We start crying uncontrollably in a panic, and it takes time to calm down. It is difficult to control our emotions. We are experiencing insomnia, likely due to the excitement of our nerves from the accident. We probably need mental treatment such as therapy and physical treatment to alleviate insomnia and tension.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V071000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing the vehicle, the display screen was blank. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

During the last 3 winters I have noticed the car do something strange when going up an extended highway inclines. The battery % along with the estimated miles left will drop suddenly (~40% in a minute) and when I would go over the top of the hill most of the battery % and miles would return. During the 2021-2022 winter, I noticed this happen only once or twice. During 2022-2023 winter, I noticed this happen more often but I did not know what was causing it except it seemed to only happen on very cold days and also when the battery % prior to the drop was around 50% or less. During the current 2023-2024 winter, this issue became common. It no longer had to be very cold but just an extended incline and battery at 50% or less. It usually happened between exit [XXX] and exit [XXX] on [XXX] in New Jersey. It has become so common that I was able to record it. The videos show the car will lose over 40% of battery in about a minute. However, once I would go over the hill most of the battery % would come right back. In one video the “Battery charge is low Charge now” warning is triggered. On a few occasions, when I had around 30% of battery prior to going up this hill and the battery started to drop suddenly, I had to make a rapid emergency stop on the right shoulder midway up the hill. When stopped the battery would recover back to around 30% and I was able to get over the hill. This obviously created a safety concern. My car battery is still covered under Nissan’s EV battery warranty. I have taken the car to two 2 Nissan dealerships. One of the dealership was able to replicate the issue, but stated the only way they will approve the warranty repair is if they disassembles the battery. They stated once they approve the warranty repair they can order the battery but that it might take up to 8-9 months to get the battery. They stated that during this whole time my car will be inoperable and Nissan will not provide or reimburse for a loaner car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

In January 2024, The rear camera on my 2019 LEAF SL PLUS failed to work. I took it to local Nissan dealer and they indicated that could be a loose connection. They accidentally tap on the camera and it return to function for a while. I reported this to [XXX] in January. An agent called me and after a month of evaluation he told me Nissan Consumer Affairs could not repair for me on this item. Their previous recall on the rear camera on other Leafs does not cover the this vehicle with this VIN number. My rear camera currently does not work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brake warning sign came off and the car won't shift out of parking brake, causing the passenger to get stranded. Upon dealer inspection, there's defective wire hardness which has been noted in Nissan service bulletin Ref: NTB19-054a. Dealer confirmed that it is bulk wire harness issue and will require replacement (~$3.2K for part and labor). i have reported to Nissan since the leaf has 22k mileage only, but rejected by Nissan that it is a manufacturer issues. Please investigate this as i have seen many similar issues with other Leaf owners and it will be un-safe to have parking brake issue suddenly pops up, where it will brick and unable to move the vehicle. Thank you.