2019 Nissan Leaf

The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention), and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her husband was driving at an undisclosed speed, the battery level dropped from 100% to zero, causing the vehicle to lose motive power. There were several unknown warning lights illuminated. The vehicle was towed to the residence, where the battery was replaced; however, the failure recurred, and the vehicle was towed back to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

While traveling at normal highway speeds (55 MPH), the vehicle's battery capacity rapidly dropped from 80-90% down to 10% in less than 30 seconds, resulting in activation of the vehicle's "turtle mode" and power throttling, which made it impossible to maintain posted highway speed of 55 MPH. A warning appeared on the dashboard, which stated, "Warning Power Reduced". The vehicle traveled at approximately 40 MPH creating a serious hazard to others on the roadway who were traveling at the posted speed limit of 55 MPH. Upon pulling over to the side of the freeway, the battery charge rebounded back up to 75%, but maintained power throttle, making it unsafe to reenter the roadway, as the vehicle was incapable of accelerating to the posted speed limit of 55 MPH. It was extremely slow to accelerate at all, making it from 0 - 40 in about a minute, which again, was extremely hazardous to others on the roadway. Nissan has since acknowledged that this was due to a factory defect, and covered under their factory warranty. I have attached photos of the warning message displayed, and have videos of the rapid battery loss, but those files are too large to attach.

Battery charging system cannot be used on fast chargers without potential overheating and fire, therefore, I cannot travel safely beyond my immediate area without incurring a risk to myself and others. The recall has been ongoing with empty promises of a fix since September of 2024, over 1 year and 6 months ago. So, that means this risk has been in place for much longer.

The contact owned a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 23V494000 (VEHICLE SPEED CONTROL), 24V700000 (ELECTRICAL SYSTEM), and 24V071000 (BACK OVER PREVENTION). The contact stated that while driving approximately 20 MPH and coming up to an intersection, the vehicle ahead of the contact had stopped in front of the contact due to a crash. The contact attempted to stop the vehicle; however, the vehicle failed to stop. The contact stated that the brake pedal was depressed; however, the vehicle unintendedly accelerated and crashed into the rear of the vehicle ahead. The contact stated that the vehicle came to a stop at the intersection under the traffic light after the crash. There were no warning lights illuminated; however, there was a beeping sound while attempting to stop the vehicle. The driver’s and passenger’s side air bags deployed as needed. The contact was unsure if a Police report was filed. The contact stated that the vehicle was driven to the residence. The contact sustained an injury to the right knee from the impact, sciatic nerve injury, shoulder pain, and emotional distress. The contact went to the Emergency room and had since received physical therapy. The contact believed that one other person in one of the other vehicles had sustained injuries. The contact stated that the vehicle had been towed to an auto body shop, and the contact stated that the body shop had deemed the vehicle a total loss. The contact stated that the dealer had contacted the body shop and had been harassing her as well as the body shop about returning the vehicle to the dealer. The contact then took the vehicle home with an abnormal clinking sound. The manufacturer was notified of the failure and suggested that there would be an investigation into the failure. The failure mileage was 82,000.

The Incident happened on a bright afternoon while I was entering our two car parking garage in our home ; steering wheel steered to the utmost right to enter the right parking space in our garage. I was driving an almost dead battery (8% charge remaining and 13 miles left) and the 2019 model Nissan Leaf car (20K miles driven) was already very heavy while entering our alley (backyard parking). I was driving at 10 mile speed or under when our fence door was in the process of opening (half way opened) and the car garage was already opened; the car jerked forward with a sudden speed, dashed through the fence door and did not stop on drive way (brakes failed) and entered into the garage, hitting the storage racks built to the wall and the toilet right behind it. Things fell on the windshield, obstructed the car when it finally stopped (had to hit the stop button by force). I was scared to death if the car was going to get on a fire or would result in an electric short circuit. Luckily I was saved with no major injuries and God was beside me and saved me from causing any damage to anyone or other's properties. I am sure there might have been other such complaints on Nissan Leaf and want to bring this to light.