2019 Nissan Leaf

Recall campaign R24B2 was issued 9/20/24 and there is still no remedy. It has prevented me from using my vehicle as intended because I am unable to go anywhere with a longer distance since I can't use level 3 charging. This issue has not been fixed in a timely manner and I contacted the dealership in 2025 - they DID NOT RESPOND. This is unacceptable. I believe I am entitled to a repurchase since I am unable to fully utilize this car safely. Also, another problem was just discovered regarding the heating system not functioning properly on extremely cold days. I live in MN and this has been a serious problem this winter. I hope Nissan is investigated.

Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24V-700. This problem was first discovered in 2024 and officially reported in September 2024. This is nearly a year and a half ago and limits the usefulness of the vehicle to local driving only. It is ridiculous that a remedy still hasn't been implemented.

September 19, 2024: NHSTA Recall 24V-700 due to lithium battery fire risk. I was advised: Do not quick charge. Two interim letters were sent in October and November 2024 saying no remedy was available; do not quick charge. A third interim letter was in June 2025 sent saying do not quick charge but remedy would be available in third quarter 2025. All of the above is verified in NHSTA Safety Recall Report: [XXX] . This report indicates that an interim remedy is being tested, a remedy that will shut down the vehicle if the battery overheats to a point that it might cause a fire, but there is no permanent remedy available. I have received no communication from Nissan for the past 6 months. In December 2025, I asked my local Nissan dealer is a remedy was available and I was told they did not have a remedy available. I have now been unable to quick charge my car for 16 months. This is an egregious violation of my warranty. Nissan needs to repurchase my LEAF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am filing this complaint regarding the ongoing safety risk and lack of remedy for NHTSA Recall 24V-700, which affects my 2019 Nissan Leaf. This recall was officially initiated in September/October 2024 due to a risk of high-voltage battery fires during Level 3 (DC Fast) charging caused by lithium deposits in the battery cells. It has been approximately 16 months since Nissan issued the interim notification advising owners to stop using Level 3 quick charging. To date, no functional remedy has been provided. This delay has resulted in: 1. Unaddressed Fire Risk: The vehicle contains a known defect that can lead to a thermal incident. While Nissan’s interim "solution" is to avoid fast charging, the underlying hardware defect remains in the vehicle. 2. Loss of Essential Functionality: I am unable to use the advertised DC fast-charging capability of my vehicle. This severely limits the vehicle's utility for trips beyond its immediate range and forces me to rely exclusively on slower Level 1 or Level 2 charging, which is not always feasible. 3. Unreasonable Delay: Under 49 U.S.C. Chapter 301, manufacturers are required to remedy safety defects within a reasonable time. A delay of over a year for a software-based fix (which Nissan has stated is the intended remedy) is unreasonable and leaves the consumer with a diminished and potentially hazardous product. I am requesting that the NHTSA investigate the cause of this extensive delay and compel Nissan to either provide an immediate repair, offer a vehicle buyback, or replace the defective battery modules, as the proposed software "patch" appears insufficient to address the physical cell degradation.

Nissan announced recall R24B2 on September 19, 2024. The vehicle is at risk of overheating/fire when FAST CHARGING. Nissan has not provided ANY solution to this issue in the 14 months the recall has been open. Dealers have no information, Nissan says they are "working" on a software fix but give no date or schedule for repair. The official response from Nissan Corporation has been to tell us that they believe the recall solution of "DO NOT FAST CHARGE" is sufficient and they do not need to provide us any further assistance or compensation. The vehicle cannot be driven further than a single charge will allow because major EV charging station companies have now BANNED Nissan Leaf's from using their stations because of fire risk. This means outside of my HOME, I cannot charge the Leaf AT ALL. There is no usability of a vehicle that cannot be charged or powered outside of the home for risk of fire or damage to the battery. I was charged MORE money to have fast charging and a larger battery in this vehicle to be able to utilize it for ALL of my driving needs, including the ability to fast charge to increase range of the vehicle. Our vehicle had swollen battery modules that had bent or damaged the stacks and required a new battery to be installed due to the swelling of the modules leaving the vehicle unable to power on. Nissan replaced the battery in October 2025, but informed us despite a NEW battery the vehicle STILL CANNOT BE FAST CHARGED, as they are still unsure of how to fix the rapid heating of the cells. The vehicle will likely see the same swelling and degradation of the batteries without a PROPER solution from Nissan, leaving me to minimize any driving of a vehicle I am actively paying for, to avoid risk to my family, home and vehicle.

I have the same complaint as the other 2019 leaf owners. It's been over a years since I was told a recall was in effect for the car I haven't been able to drive it any significant distance because I can't use a fast charger. Additionally, the rear camera that had been recalled and supposedly fixed is now malfunctioning again. When I contacted Nissan I did get in touch with the arbitration department but they are giving me the runaround

Nissan has told it's customers to not fast charge the vehicle due to the risk of a battery fire, which is a big issue if you are trying to drive a longer distance. No ability to safely fast charge this vehicle makes it worthless unless you use it locally only. Nissan has promised a remedy for this situation, first deadline was March 2025, but they have consistently delayed this action. Something needs to be done in order to rectify this issue. I do not feel safe fast charging this vehicle, and it's pretty worthless to me as a primary vehicle.

I am currently using a 2019 NISSAN LEAF electric vehicle and the vehicle is still under NISSAN's 7-year warranty. In September 2024, Nissan sent me a notice advising me to temporarily stop fast charging the vehicle to avoid overheating the battery and possibly exploding and wait for them to fix the vehicle charger. Two months later, Nissan continued to send me a new notice and continued to schedule me until spring 2025. I still trusted and waited for them, in June 25 Nissan sent me a third notice to wait until the third quarter of this 25. Up to now, more than 9 months have passed but they still do not have spare parts to replace my vehicle and I still do not know if Nissan will have spare parts for my vehicle by the end of the third quarter of this 25? in the past 9 months, i have had to spend a lot of time every time i need to charge my car. just because i don't have my own house so i have to take my car to the charging station and every time i charge i have to wait for about 5 hours. i don't understand what nissan wants now? ◦