2019 Nissan Leaf

Inability to use an advertised feature. They advertised 50Kwh CHAdeMO charging to me when I bought the car and now, they're asking me to not use it, I wouldn't accept this with anything else. Smaller dealers won't buy a car under active recall because many times they cannot sell a car under an active recall, which means I'm forced to go to a larger (probably Nissan) dealer only? Additionally, if I were to try to sell as a private party I wouldn't feel right selling a car under active recall and/or not disclosing there's an active recall which may affect my ability to sell or get the best price for it, especially when the recall is as serious as a FIRE RISK when using an advertised and integral feature. I am unable to recharge at home because I do not have an outlet that meets the l2 requirements. Additionally, I live in an apartment so I am unable to charge. This has caused me a mass inconvenience when trying to go to family events and other events that require long distance driving because the L2charger isn't sufficient enough for me to make to it on time to these events

For details please see: Manufacturer Recall Number R24B2 NHTSA Recall Number 24V-700 This battery issue has been known by the company but not yet addressed, despite them saying there would be a solution by March 2025. Quick charging remains not recommended which is a significant issue when using the vehicle on longer drives or for when more battery-intensive alternate routes are necessary. The ability to quick-charge a battery electric vehicle without worry of overheating or fire is a very low baseline for standard usage, and the company should fix the issue or offer replacement batteries as soon as possible.

My 2019 Nissan Leaf has been under recall since September 2024 (Recall #24V700000) due to being a fire hazard when using Level 3 chargers, also known as fast charging. I understand that issues can take time and specialized parts to resolve a recall. However, it is now 10 months later and Nissan still has no remedy to offer for this issue, leaving me unable to safely utilize this key feature. As a result of this delay, I have not been able to drive my vehicle on longer trips and instead make alternate arrangements like renting a vehicle at my own expense. This is also limiting my ability to sell or trade in the vehicle, which ultimately has diminished its value. While I have not suffered direct physical harm from Nissan's delay in resolving this recall, it has negatively impacted the quality and long-term value of the product.

My 2019 Nissan Leaf (VIN: [XXX] ) has a known charging-related defect. The vehicle became undrivable on [XXX], due to its inability to charge. It had previously exhibited the same issue on [XXX]. The dealership (Grand Strand Nissan) has had the vehicle for over a week and has not been able to fix it. They are working with Nissan engineers but no repair or resolution has been found. The issue appears related to a known recall (R24B2), for which no fix is currently available. I have an open case with Nissan Consumer Affairs (XXX), and despite promises, I have not received a response from a regional case manager. The vehicle remains inoperable under warranty, creating a serious safety and mobility risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2019 Nissan Leaf Battery Recall: 1 year out from recall announcement, still no repair is available, and it is unsafe to use fast charging for risk of fire. Nissan advertised repairs for recall coming in late 2024, then March 2025. It is now July 2025, and still no repair, and Nissan Corporate will not provide a financial remedy. Have spoken with Consumer Affairs, and they claim no obligation. Unable to use the car to travel longer distances (>45min away from home) because fast charging is unsafe. Consumer Affairs gave me run around. Called back 24 hours after initially promised, at 4 minutes before end of work day on a Friday. Once I finally spoke with the Consumer Affairs rep the next Tuesday, they claimed no obligation under my state's laws to remedy the issue. They refused to email the denial letter that contained this response to the issue and stated that I would have to wait for a physical copy to be sent in the mail 4-8 weeks later. I have gone to 2 Nissan dealerships in the last 2 weeks to attempt to get this recall repaired, and they all report the same issue. It is not possible to repair the battery because Nissan has not provided a solution. 1 year later, this "solution" is still in development. I do not have more time to wait. Moreover, I should be covered by the battery warranty up to 100k miles (I have 51k miles on car) and it does not expire until March 2027.

This is in regards to recall number 24V-700. This recall was issued in September 2024 with a resolution set for November, then December 2024, then March 2025, and finally Spring 2025. We are now in the Summer of 2025 with no resolution yet. This recall limits the usefulness of my vehicle, and perceived value if sold due to not being able to fast charge.

Because of the unresolved battery problem for which a fix was promised by March 2025 the range of my vehicle is limited to the round trip distance from my house. At Highway speeds that means only 60 miles one way. If I am forced to charge at the available Highway rest stop charger I risk a fire, but I may have to do so. This is unacceptable.

While driving, the car will fluctuate its battery percentage, similar to the report in NHTSA Recall 24V-700. While driving down the highway with 67%, it suddenly swung down to 10% displaying a "Battery charge is low Charge now" warning on the dash. My concern is that if I'd have had less charge after the swing in battery percentage, the car could have turned on it's "turtle mode" at highway speed on open freeway. My local dealer has confirmed that this is a similar concern to the one outlined in Nissan's recall r24b2 (NHTSA 24V-700), and should be resolved with that fix. I feel that this warrants updating the recall to include fluctuations occurring at speed as well. There are no warnings during the percentage swings while driving, only when it swung below the normal threshold for the "Battery charge is low. Charge now." warning did anything come up.

The vehicle has developed fluctuating range estimates when going up steep grades on the highway. I was traveling at about 72 mph on a 5% grade with a 50% battery charge and a 60-mile range estimate. The range instantly started to drop from 50% to 40%, then 20%, then 10%. The car then entered what is called “turtle mode,” which limits the top speed to 20 mph. I managed to get the car off the highway onto an off-ramp, and then the battery percentage returned to 50% and turtle mode was deactivated. I was told that the battery pack has a weak cell, and under heavy load, the car’s software detects the lowest voltage in the battery pack, triggering the turtle mode. This is a dangerous situation, as the car loses acceleration and can suddenly drop from 70 mph to 30 mph, putting the driver at risk of being rear-ended or causing an accident. I have recorded this event on camera for reference. I am aware that Nissan has an open recall for fire hazards related to Level 3 charging, but these vehicles are also plagued by faulty high-voltage battery packs.