2019 Nissan Leaf

I took my car in for a few recalls and was informed that the Manufacturer Recall Number R24B2/NHTSA Recall Number 24V-700 fix was not available. The recall has been in effect for 1 year now and there is still no remedy. This is affecting the ability to use the car to its fullest due to the safety risk associated with Level 3 quick charging. If I was to quick charge the car it could result in damage to the battery and even fire. I cannot sell the car either due to the recall. Please have Nissan make this right. They need to fix the issue or initiate a buyback.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

My 2019 Nissan Leaf SV is under recall R24B2 for battery overheating risk during DC fast charging. Nissan has instructed owners not to use Level 3 fast charging until a remedy is available, but no fix has been provided for almost one year with continued delay in repair promise dates. Yesterday, I was unable to use a fast charger as needed, which forced me to wait several hours at a slower Level 2 charging station. This delay made it impossible to drive my Leaf for a planned Labor Day weekend trip to Amelia Island. Instead, we had to use my daughter’s car, since the Leaf could not meet our travel needs without fast charging. This ongoing situation shows significant loss of use and hardship. Fast charging is an essential function of an electric vehicle, and without it the car cannot perform as originally marketed. The prolonged lack of remedy (nearly a year since the recall was issued) is unacceptable and has left my vehicle restricted and unreliable. I request NHTSA take action to ensure Nissan provides a timely remedy or interim solution for affected Leaf owners. Attached is letter also sent to Nissan.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact had been waiting for parts for two years. The dealer was contacted; however, the contact was informed that the parts were not available. In addition, the contact was informed that there was no updated information. The contact stated that it was an inconvenience not being able to use the fast charger. The manufacturer was contacted; however, the contact was informed that the parts were not available. The contact had not experienced a failure.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); which advised not to use the level 3 quick charge port while charging the battery, due to a possible fire hazard. The local dealer and manufacturer were contacted on several occasions however, the parts were not yet available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.