2026 Nissan Kicks

This vehicle has an open recall; the dealership has stated that they cannot fix the recall because Nissan doesn’t have a solution for it. Consequently, I have had to take it in three times now to have the drive axles replaced. At first they told me they had it fixed and then tell me that it’s another drive axle that needs to be repaired. This car was purchased in January 2026 off the showroom floor and I’ve had nothing but trouble since then.

To whom it may concern: I am writing to express my concern regarding the recurring issues with the safety cameras on my 2026 Nissan Kicks, which were purchased on [XXX]. Despite multiple visits to the dealership for repairs and replacements, the problem persists. Initially, the cameras were not functioning properly on [XXX], and subsequent visits to the dealership on February 21st, February 28th, and March 3rd did not resolve the issue. The dealership's attempts to reset the camera, replace the camera, and change the module, respectively, have been unsuccessful. On March 3rd, I spoke with service manager Mac regarding the ongoing issue, and he informed me that there is no solution to fix the problem. Mac advised me to contact Nissan's Manufacturing department for assistance. I subsequently contacted Nissan's Compliance Department and opened a case with case number #[XXX]. They indicated that someone would contact me within 10 days to discuss a potential solution. Given that we have only had the vehicle for three weeks, I am disappointed that we are still experiencing this issue and that no resolution has been found. I would appreciate any further assistance or guidance from the dealership or Nissan's Manufacturing department to ensure that the safety cameras are functioning properly. Thank you for your attention to this matter. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)