2025 Nissan Kicks

The contact owns a 2025 Nissan Kicks. The contact stated that while reversing at night, the back-over prevention camera displayed a grainy and distorted image. The vehicle was initially taken to the dealer; however, no issue was found with the camera. The contact informed the dealer that failure only occurred at night. The service technician informed the contact that the garage area was dark enough and that there were no issues found with the vehicle. The contact then received notification of NHTSA Campaign Number: 25V324000 (Back Over Prevention); which the contact linked to the failure. The dealer was contacted, and an appointment was scheduled for the recall repair. After the recall repair, the failure recurred. The vehicle was taken back to the dealer, and the contact was informed that the image displayed on the screen was clear and that no additional assistance would be provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2025 Nissan Kicks. The contact received notification of NHTSA Campaign Number: 25V324000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the local dealer was contacted but failed to return the call to schedule an appointment for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2025 Nissan Kicks. The contact received notification of NHTSA Campaign Number: 25V324000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen. In addition, the instrument panel was black. The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The Regional Specialist for Nissan reached out to the contact and informed the contact that the part was not yet available. The contact was advised to call local dealers for an availability to perform the recall repair. The failure mileage was approximately 8,000. Parts distribution disconnect.

The contact owns a 2025 Nissan Kicks. The contact stated while reversing, the back over prevention display screen failed to function as intended. The contact stated that the back over prevention screen displayed a black screen. The contact received notification of NHTSA Campaign Number: 25V324000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer; however, the contact was informed that the recall repair could not be performed. The contact was also informed that the recall repair remedy was not working. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer. The failure mileage was 9,000. Parts distribution disconnect.