2023 Nissan Kicks

My car will just slam on the brakes for no reason at all. The only thing I did different was use the emergency brake the day before when I was on a slope. There is nothing in front of me causing this to happen. I've been to the shop about this before they charge you $190 to put it on a sensor and tell you there's nothing wrong with it that was a good while ago probably a year. It happened again Saturday morning driving home from work I was able to get to the shop today Tuesday morning. I told them I saw online that other people were having this issue. I could not afford to give them another $190 even though they said they could only diagnosis if it would happen while the mechanic was driving it or they could find it on the machine that would cost $190. I have a warranty on this car and I don't feel that it's fair that although they have to know about this issue they still want to charge me and will not even acknowledge that they're aware of this. I told the woman on the phone when I called in Saturday morning for an appointment which by the way they couldn't get me in until Monday anyways, that I had an hour commute to and from work and that if anyone would have been behind me they would have hit me. She seemed unconcerned. Everyone at Nissan seems unconcerned.

I use the adaptive cruise control a lot because I had ankle surgery and it bothers it to drive and use it a lot. The cruise control is fantastic I love it but it started giving me a warning light at the end of drive. I drive from [XXX] to [XXX] 4 days a week. The warning light will pop up randomly sometimes it will do it every day and sometimes it won't do it at all. sometimes it will only do it in the morning and not on my drive home. So I didn't think anything of it but then it got more frequent and now my warranty is running out but the dealership can't duplicate the issue. This is a major issue because it's not predictable and could happen at any moment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle: 2023 Nissan Kicks SR Incident Detail: On April 1, my son was involved in an auto accident. According to my son, he was traveling at approximately 20–30 mph. Upon approaching slowed traffic, my son applied the service brakes; however, the vehicle failed to decelerate or stop. To mitigate the impact, my son veered to the right. Despite this evasive maneuver, the front-left side of the Nissan Kicks struck the rear-right bumper of the lead vehicle. My son was only able to bring the vehicle to a complete stop by engaging the emergency brake. Notably, despite the impact, the airbags did not deploy. This incident could have resulted in serious bodily injury or death for all involved and cause significant property damage and anxiety. The highway patrol was on scene and working on a full investigation. No warning lights appeared during the incident. The incident occurred 2 days ago and has not been inspected yet. The vehicle is available for inspection.

I started braking and the red "BRAKE" started intermittently shining. Later on, the warning, front collision, and traction control lights suddenly turned on. I cannot use cruise control now either. A quick look online shows this to be a widespread issue across many Nissan Kicks, but the dealership is saying that the issue only applies to some models of Kicks, not mine. But my issue is identical to the one people online have said applied to theirs and was covered, so I think it is a more widespread issue than Nissan is letting on/admitting. This is dangerous as these systems are last-resort braking systems for emergencies, so when they are supposed to engage is precisely when you need them most (to prevent a deadly crash). Additionally, there is now a second instance of one of the side cameras going out. The first one happened at roughly ~20k miles, and now the other side at ~36k miles. This is dangerous since these cameras feed into the lane keeping and blind spot systems, as well as the parking system.

The emergency braking systems will randomly brake without anything in front of the car. When backing into a parking spot, if the car senses a parking block it will emergency brake. When driving, there has been a person walking on a sidewalk, not in the road or crossing the road, and the car emergency braked. Other times it has emergency braked randomly when driving for no known reason. I have taken the car in to get serviced and was informed the sensors are fine and it is simply the location of the sensors causing the issue. I was informed that no recalls are present and there is nothing they can do to fix it. This presents a safety hazard to myself and those around me, as I do not know when it will emergency brake, potentially causing an accident. There are varying days and times of incidents and the vehicle had less than 10,000 miles.

I have had several incidents where my vehicle malfunctioned. The most recent one that I was concerned about my safety was that I was driving 55 mph where my car applied the automatic emergency feature and suddenly started breaking without reason. I was not able to accelerate due to the malfunction of the car breaking on its own and when the car reached about 30 mph that’s when i was able to accelerate again. The other incidents is when the car’s crashing system warning lights and beeping would come up constantly even when no cars are around. As well as when I am going in reverse. My car will start beeping and warning me that I am going to hit something while everything is clear.

I purchased the vehicle in April of 2023. It has just over 2000 miles on it. I don't drive it very much. Starting in January of 2024, I’ve been having intermittent issues with my fairly new Nissan Kicks vehicle, as follows: •Engine stalling at stop •Forward Emergency Brake (FEB) Sensor activates when no obstruction present – and while driving full speed on road I have taken the vehicle to the dealership Service Center for evaluation several times. As of today (2/13/2024) They have had it for a week. While I have been told there is a software update to fix the engine stalling issue (no time frame for release of the software upgrade), they are unable to reproduce the FEB sensor issue and have recommended that I continue to drive the vehicle with this problem. Diving the vehicle with an intermittent FEB sensor issue is unsafe and is placing me and others on the road at risk for accident, injury, and potentially death. I did not sign up to be a crash test dummy/guinea pig in order to help Nissan troubleshoot dangerous sensor issues.

We were simply backing out of our driveway and the system began to beep as if something was behind the vehicle. I got out and walked behind the car and there was nothing there. I began backing up again and the vehicle suddenly stopped in a grinding halt. No matter what I did I could not make the car back up. This is a 2023 car with 2000 miles on it. It took about 10 minutes to back out of the driveway with no explanation or reason. We traveled to a store and tried to back out of a parking stall and this happened again with no obstruction behind us. I took it to the dealer and they said the car was performing within parameters. The said they are not permitted to do anything with the AEB sensors. The impact of the sudden braking was alarming. Later the collision alert light came on while traveling at 50 mph but the car did not automatically brake. We are afraid to drive this car because of this and if we ever had to move the car quickly out of danger it would be dangerous.

The AEB system activated without cause (phantom braking incident). While driving on a neighborhood street (25-30 mph), the car seized up, came to a near complete stop, and a red (outline) and white (background) triangle containing a bold red exclamation mark appeared on the dash display. There were no other cars around me, nor were there any other external conditions that would have activated the emergency brakes (fog, rain, shadows, etc.). We had two Nissan dealers check the car, but they are unable to recreate the condition; there were no error codes in the car's system related to the AEB activation. Our concern is the risk of a fatal accident if the AEB should be activated without cause while driving at higher speeds (in high traffic highway travel). The car stopping without warning on the highway could lead to a fatal accident. I tried to report the concern to Nissan Corporate, but they dismissed the complaint because the dealers were not able to recreate the incident during their inspection. I suspect there were no error codes in the system because the brakes did what they are intended to do. The fault appears to be inaccurate sensor data that activated the brakes; the sensors should be redesigned/calibrated/whatever to reduce invalid data input that activates the AEB. The dealer will not disable the system, claiming safety concerns. The no-cause AEB activation appears to be a greater risk than disabling the emergency brakes.