2019 Nissan Kicks

The contact owns a 2019 Nissan Kicks. The contact stated while reversing, the back over protection camera system displayed a black screen. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the contact was informed that the recall was closed. The failure mileage was approximately 83,000.

Component/System Involved: Infotainment system / radio head unit (including display, CarPlay integration, and volume control) Incident Description: Since purchasing the vehicle in 2020 with approximately 11,000 miles, the infotainment system has malfunctioned in ways that present a significant safety risk. The most severe issue is a random and uncontrollable spike in audio volume, where the system will suddenly jump from a low setting (e.g., volume level 8) to the maximum setting (level 40) without user input. This has occurred during normal driving conditions and once caused me to startle so badly that I momentarily lost control of the vehicle and struck a light pole base while backing out of a parking lot. The car sustained minor paint damage, but the emotional and physical impact was severe, and the event could have led to a serious accident had there been pedestrians or other vehicles nearby. The display system also randomly reboots itself, emits unexplained notification-like pings while driving, and occasionally becomes unresponsive. These issues are intermittent and cannot be reproduced on command, which has made diagnosis difficult. The problem was originally reported to Nissan of Omaha, who failed to order a replacement unit or retain records of the complaint. I later transferred service to Cornhusker Nissan of Norfolk. In 2023, while the vehicle was still under extended warranty (under 70,000 miles), Cornhusker Nissan replicated some symptoms but stated that since no error codes were present, no replacement or repair would be performed. On 6/9/2025, with the vehicle now at 122,000 miles, I brought it in for a Master Warning Light. The dealership retrieved several stored fault codes, most of which were related to the radio head unit, but dismissed them since I hadn’t mentioned audio issues during that visit. However, the system's behavior had never changed — only my willingness to continue reporting it had. Despite multiple attempts to resolve this iss

I have had a dispute with the Greensboro Nissan. . I had an issue with all of my lights coming on on my dashboard, my car started vibrating and cut off while I was in traffic. I Immediately scheduled a service visit for 5/9 I had the diagnostics checked on my vehicle and was informed it was my mass air flow filter & sensor. I planned to come back the next week to get the repair done and was told that they tried a temporary reset since I didn't plan to do the service that day but it may not last long. I was about 2 miles away from the dealership when my car did the same thing and cut off again. I called to take my car back and they did go out of their way to help me get a rental car while my car was being repaired. I was told that diagnostics were ran again and it was giving the same code for the sensor & filter. I picked up my car 5/13 and was told that the repairs were done. I was told that my car was put on diagnostics again and checked but no other codes came up. On 5/21 my car dashboard lit up and cut off again so I scheduled an appointment for 5/22. This is where it gets interesting, because I was told that My car was put on diagnostics again and the same readings came up again but it was the throttle body. However, this time I was told that the tech that performed the check on my vehicle stated that the reading about the throttle body was there before but he didn't mention it because it was a more expensive repair (so to speak). I asked why wasn't it listed on my paperwork as far as the diagnosis when I came the last time and no other explanation was given. It even stated on my receipt that the MAF sen/circuit were running properly and that no trash was found in them at that time. Now I am stuck worrying if my vehicle is going to stop on me again. I researched it on the internet and apparently I am not the only person this has happened to. Is there a way that I can I get help to resolve this issue and have it investigated? Thank you.

While driving on a sunny day out of nowhere, no car around me and the car symbol for slippery road, front end collision and see owner’s manual appeared. After stopping at a red light when it was time to turn the car stalled. Although I was pressing the gas the car was barely moving then it “jumped forward” and started driving normally again. I took it to the dealership, they ran a test said the only issue was the battery. Informed them I replaced the battery less than 1 month ago. They said that was the issue so I purchased a new battery from them. 2 weeks later driving home in the rain, the same things happened again. The same symbols and warning. Again I was not in a collision or even near anyone when it came on. I was driving on the highway. When I arrived home I tried to back up into my driveway and the car stalled, although I was pressing the gas the car would not move. I had to turn off the car to be able to finish reversing the car. After researching online it seems to be a wide issue with the Nissan Kicks with the dealership saying do one thing or another but yet the problem persists. I am lucky that the moments it stalled there were no heavy traffic.

1.The system that failed is the traction sensor light and the mass flow air system and the collision sensor light and yes its available for inspection 2. I was driving down [XXX] on [XXX] at [XXX] in rush hour traffic with my [XXX] in the car with me and the collision light and the traction sensor light came on and then the car suddenly stopped in the middle of traffic and i had to restart it. From there i had to keep the car in motion or it would have stopped on me again with my son in the car with me. And then on Sunday [XXX] the check engine light and the traction sensor light and the collision sensor light came on. 3. Yes the problem has been confirmed and reproduced 4. The vehicle has been inspected by "others" A meineke on roswell rd 5. No there were not an warning lamps or messages or symptoms of problem prior to failure INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A month ago I heard a noise in the right rear suspension area. I brought it in to Nissan for diagnosis. After a few visits they diagnosed that something in the body of the vehicle cracked due to weak metal used in manufacturing and has caused one of the bolts holding up the struts to break off. I had this reviewed by two Nissan certified mechanics and both advised me that this is extremely rare and seeing as this vehicle has never been in any damage or accident, it has to be due to a manufacturing issue. To fix the issue would mean extensive repair and over $6000. I have had a case open with Nissan for three weeks now and they continue to tell me they’re reviewing it, but giving me no indication on when they will take responsibility for the defect in their vehicle. In the meantime I am not confident in the safety of my vehicle and because this was not caused by an accident my insurance won’t pay for a rental car in the meantime. I have attached the quote I got from the Nissan certified mechanic and would like this damage to be put on file in case any other Nissan drivers have had the same issue.

On[XXX] exactly one week after vehicle was purchased the car began stalling at 55 mph. The slip indicator lights and AEB lights came on the dash and I lost all acceleration. The vehicle became impossible to move I had to shut it off and restart it. The lights went off and I made it home, still with decreased acceleration. I have a [XXX] and do not feel safe with a vehicle that loses acceleration and then won't move on a highway. That's how you get rear ended. The vehicle was taken back to the dealer 4/5/25 and I have not heard back from them. After further research and reading forums of other 2019 Kicks owners this is a recurring issue that desperately needs to be recalled. The radio randomly reboots to Nissan screen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Nissan Kicks. The contact stated while driving at 60 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The ABS, traction control, and Forward Collision Avoidance warning lights were illuminated. The contact was close by and drove and parked the vehicle at the residence. The following day, the contact started the vehicle and after driving for 4 miles the warning lights again became illuminated. The contact stated that the vehicle was losing motive power, and the contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The vehicle was taken to an independent mechanic; however, the mechanic was unable to determine the cause of the failure. The vehicle was then taken to the dealer and the dealer was made are of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,800.

It all started when the electrical system just shut down. Then I had issues with the door locks not working and that electrical system not working. Then the car just stopping - shut off while driving. That was the worst. It just shut off and I could not get it to start again until I let it sit for a few minutes. Spent thousands of dollars on what the Nissan dealers said was wrong, but the issues just kept happening. Now all the lights on the dashboard are lit up, ABS, sensor, tracking, warning. I am attaching a picture for review. After spending so much money on this, I did some research and it seems that this is a continuing issue for Nissan Kicks 2019. Please help, I am tired of spending so much money and not fixing the issue.