ROBBINS Nissan in Humble, KD service advisor - REFUSED RECALL SERVICE - saying he needs a customer phone number! No phone no service. Is there a law in this country requiring every citizen to have a phone, by force? Is this China already?
2004 Nissan Frontier
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Nissan Frontier do not stand out strongly from the model-year median of 64.
About this comparison →How this year compares
Owner complaints by model year
Compare all Frontier years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
47 reports with mileage · 19 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
7 reportsDEALER SOLD A VEHICLE AS A FLORIDA 2 OWNER VEHICLE. I DID ANOTHER CARFAX ON IT AFTER I MADE THE PURCHASE TO DISCOVER DEALER SOLD IT TO SOMEONE IN TN AND THEY TITLED IT. THEN THEY RETURNED IT. DEALER SOLD IT TO ME WITHOUT HAVING TITLE ON HAND. VEHICLE WAS SHIPPED AND DROPPED OFF AT MY HOUSE WITHOUT ME BEING THERE TO LOOK IT OVER.…
Read full complaint
DEALER SOLD A VEHICLE AS A FLORIDA 2 OWNER VEHICLE. I DID ANOTHER CARFAX ON IT AFTER I MADE THE PURCHASE TO DISCOVER DEALER SOLD IT TO SOMEONE IN TN AND THEY TITLED IT. THEN THEY RETURNED IT. DEALER SOLD IT TO ME WITHOUT HAVING TITLE ON HAND. VEHICLE WAS SHIPPED AND DROPPED OFF AT MY HOUSE WITHOUT ME BEING THERE TO LOOK IT OVER. THEY NEVER TOLD ME WHEN IT WOULD BE SHIPPED. WHEN MY MECHANIC INSPECTED IT HE SEEN MANY ISSUES. ONE WAS THERE WERE PARTS ON THE TRUCKS STEERING THAT DID NOT BELONG. IT HAD THE WRONG SWAY BAR LINKS INSTALLED. WHEN YOU ATTEMPT TO TURN STEERING HITS THE SWAY BAR AND IT LITERALLY BENDS THE BODY OF THE TRUCK. THERE ARE MANY POWER STEERING ISSUES. THE POWER STEERING GEAR BOX IS LEAKING AS WELL AS POWER STEERING LINES. DEFINITELY NOT A SAFE VEHICLE TO BE ON THE ROAD. THIS WAS NEVER DISCLOSED WHEN MAKING THE PURCHASE. CHECK ENGINE LIGHT IS ON. COOLANT SENSOR AS WELL AS ENGINE KNOCK SENSORS. WHEN UNDER THE VEHICLE YOU CAN HEAR LOUD BANGING. MECHANIC SUSPECTS CONNECTOR RODS AND/OR MAIN BEARINGS MEANING MOTOR IS ON ITS LAST LEG. LASTLY, DEALERSHIP HAS NOT SENT TITLE NOR ANY PAPERWORK ON IT. ALL I GOT WAS A BROKEN DOWN TRUCK LEAKING FLUIDS LEFT IN MY DRIVEWAY.
TL* THE CONTACT OWNS A 2004 NISSAN FRONTIER. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL JERKED VIOLENTLY AND THE VEHICLE BEGAN TO WANDER OUT OF ITS LANE. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO A SAFE LOCATION AND THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE WHEEL WAS POSITI…
Read full complaint
TL* THE CONTACT OWNS A 2004 NISSAN FRONTIER. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL JERKED VIOLENTLY AND THE VEHICLE BEGAN TO WANDER OUT OF ITS LANE. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO A SAFE LOCATION AND THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE WHEEL WAS POSITIONED INWARDLY. IN ADDITION, THE INNER AND OUTER WHEEL BEARINGS AND RELATED PARTS WERE FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE FAILURE OCCURRED IMMEDIATELY AFTER BEING SERVICED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V554000 (STEERING); HOWEVER, THE REMEDY WAS INSUFFICIENT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,694. UPDATED 1/7/14*CN AFTER COMPLAINT DIFFERNT ENGINE AND TRANSMISSION REPLACED WITHOUT HIM KNOWING. UPDATED 08/30/2017*CT
THIS VEHICLE HAS A STEERING COLUMN RECALL THAT I WAS NOT NOTIFIED ABOUT UNTIL I PURCHASED IT IN 2012. I CONTACTED NISSAN TO SCHEDULE THE REPAIR BUT THEY INFORMED ME THAT I WOULD HAVE TO TAKE THE VEHICLE 250 MILES TO THE NEAREST DEALERSHIP. I EXPLAINED THAT WOULD NOT BE ABLE TO DO THAT SINCE I LIVE ON AN ISLAND IN A REMOTE PART…
Read full complaint
THIS VEHICLE HAS A STEERING COLUMN RECALL THAT I WAS NOT NOTIFIED ABOUT UNTIL I PURCHASED IT IN 2012. I CONTACTED NISSAN TO SCHEDULE THE REPAIR BUT THEY INFORMED ME THAT I WOULD HAVE TO TAKE THE VEHICLE 250 MILES TO THE NEAREST DEALERSHIP. I EXPLAINED THAT WOULD NOT BE ABLE TO DO THAT SINCE I LIVE ON AN ISLAND IN A REMOTE PART OF ALASKA. I ASKED IF A LOCAL CERTIFIED MECHANIC WOULD BE ABLE TO MAKE THE REPAIRS AND THEY TOLD ME NO, IT ONLY CAN BE DONE BY A CERTIFIED NISSAN DEALERSHIP. FAILURE TO MAKE THIS REPAIR CAN CAUSE THE STEERING COLUMN TO CORRODE AND BREAK AT SLOW SPEEDS INCREASING THE RISK OF LOSS OF CONTROL AND AN ACCIDENT. I AM NOW UNABLE TO DRIVE THIS VEHICLE SAFELY WITHOUT THE RISK OF DAMAGE OR INJURY. MY ONLY OPTION IS TO PAY OUT OF POCKET TO MAKE THE REPAIRS AND HOPE NISSAN WILL REFUND ME THE EXPENSE. *TR
THERE WAS NO ACCIDENT. I HAD MY VEHICLE REPAIRED BY A DEALER (POWER STEERING). NOW I HAVE A LEAK IN THE POWER STEERING. THEY SAY THEY DID NOT CAUSE THE LEAK. I SAY THEY DID. *TR
TL*THE CONTACT OWNS A 2004 NISSAN FRONTIER. WHILE DRIVING APPROXIMATELY 60 MPH THE STEERING WHEEL BECAME VERY STIFF. THE VEHICLE WAS TAKEN TO HIS RESIDENCE. THE FAILURE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER…
Read full complaint
TL*THE CONTACT OWNS A 2004 NISSAN FRONTIER. WHILE DRIVING APPROXIMATELY 60 MPH THE STEERING WHEEL BECAME VERY STIFF. THE VEHICLE WAS TAKEN TO HIS RESIDENCE. THE FAILURE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V554000, STEERING, COLUMN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 65,000.
POWERING STEERING BOX FAILURE ON A 2004 NISSAN FRONTIER. MY VEHICLE HAS ONLY 49,000 MILES ON IT AND WAS PURCHASED NEW. TWO MECHANICS, ONE NISSAN AND ONE AN INDEPENDENT MECHANIC, IDENTIFIED THE STEERING BOX AS THE CULPRIT FOR THE DIFFICULT STEERING IN THE VEHICLE. BOTH SAID IT SHOULD NOT FAIL. THE NISSAN MECHANIC WENT ON TO SAY T…
Read full complaint
POWERING STEERING BOX FAILURE ON A 2004 NISSAN FRONTIER. MY VEHICLE HAS ONLY 49,000 MILES ON IT AND WAS PURCHASED NEW. TWO MECHANICS, ONE NISSAN AND ONE AN INDEPENDENT MECHANIC, IDENTIFIED THE STEERING BOX AS THE CULPRIT FOR THE DIFFICULT STEERING IN THE VEHICLE. BOTH SAID IT SHOULD NOT FAIL. THE NISSAN MECHANIC WENT ON TO SAY THAT HE HAD ONLY SEEN ONE FAIL IN HIS TEN YEARS AS A MECHANIC, AND THAT INVOLVED A VEHICLE THAT WAS IN A SEVERE ACCIDENT. THE FAILURE PREVENTS ME FROM STEERING AND AT TIMES TAKES TWO HANDS TO STEER. THE MECHANICS STATE THAT THE ONLY REPAIR IS TO REPLACE THE PART. NISSAN REFUSES TO ASSIST IN THE COSTS OF THOSE REPAIRS. *TR
Official recalls
110V554000 · Steering:column
Nov 11, 2010
NISSAN IS RECALLING CERTAIN MODEL YEAR 2002-2004 FRONTIER VEHICLES MANUFACTURED FROM JULY 9, 2001 THROUGH OCTOBER 20, 2004, AND MODEL YEAR 2002-2004, XTERRA VEHICLES MANUFACTURED FROM JULY 9, 2001, THROUGH JANUARY 6, 2005. OVER TIME CORROSION MAY FORM IN THE LOWER STEERING COLUMN JOINT AND LIMIT MOVEMENT OF THE JOINT. THE LIMITED MOVEMENT OF THIS JOINT MAY CREATE EXCESSIVE LOAD ON THE LOWER STEERING COLUMN SHAFT. IF THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, IT MAY LEAD TO CRACKING OF THE SHAFT DURING LOW SPEED MANEUVERS THAT REQUIRE LARGE STEERING INPUTS.
Consequence & remedy
Consequence: THE SHAFT MAY BREAK WHICH COULD RESULT IN LOSS OF STEERING CONTROL DURING THESE LOW SPEED MANEUVERS INCREASING THE RISK OF A CRASH.
Remedy: THE STEERING COLUMN SHAFT AND JOINT WILL BE REPLACED WITH A SHAFT OF A DIFFERENT DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 13, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
Illustration