NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
75 reports55,000 miles · Oct 15, 2020
Electrical SystemService BrakesUnknown Or Other
DURING NORMAL DRIVING, BCI LIGHT WILL APPEAR AND THEN ALL DASH WARNING LIGHTS AND CAR WILL HANDLE SLUGGISHLY. UPON STOPPING AND ATTEMPTING TO RESTART CAR, VEHICLE WILL NOT START FOR UPWARDS OF 30 MINUTES. ONCE VEHICLE IS IN PARK AND VEHICLE IS RESTARTED...GEAR SHIFT CANNOT BE MOVED FROM PARK TO DRIVE. THIS HAS ENDANGERED MY FAMI…
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DURING NORMAL DRIVING, BCI LIGHT WILL APPEAR AND THEN ALL DASH WARNING LIGHTS AND CAR WILL HANDLE SLUGGISHLY. UPON STOPPING AND ATTEMPTING TO RESTART CAR, VEHICLE WILL NOT START FOR UPWARDS OF 30 MINUTES. ONCE VEHICLE IS IN PARK AND VEHICLE IS RESTARTED...GEAR SHIFT CANNOT BE MOVED FROM PARK TO DRIVE. THIS HAS ENDANGERED MY FAMILY BY OCCURING AT TRAFFIC LIGHTS AT BUSY INTERSECTIONS AND UNPROTECTED RAILROAD CROSSINGS. PLEASE INVESTIGATE THIS BEFORE SOMEONE IS KILLED BECAUSE OF THIS DEFECT.
NHTSA ODI #11364524
37,795 miles · Sep 23, 2020
Engine
VEHICLE TENDS TO LOSE POWER WHEN GAS PEDAL IS ENGAGED. WHEN FOOT IS OFF THE GAS AND BRAKES ARE APPLIED WHILE IDLED AT TRAFFIC LIGHT VEHICLE TRIES TO ACCELERATE. I CONSTANTLY HAVE TO BE MINDFUL TO KEEP BRAKES FIRMLY PRESSED.
NHTSA ODI #11360635
25,000 miles · Aug 17, 2020
Service Brakes
WHILE DRIVING CAR WILL START ACTING WEIRD AS THOUGH I'M HAVE A LITTLE DIFFICULTY ACCELERATING. THEN A LIGHT WILL COME ON THAT LOOKS LIKE A CAR WITH A WINDY ROAD. THEN AFTER A MINUTE OR TWO A TON OF OTHER LIGHTS WILL COME ON AND AN ALERT OF BCI MALFUNCTION WILL APPEAR. TRIED TO GOOGLE TO SEE WHAT OTHER PEOPLE HAVE DONE TO RESOLVE…
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WHILE DRIVING CAR WILL START ACTING WEIRD AS THOUGH I'M HAVE A LITTLE DIFFICULTY ACCELERATING. THEN A LIGHT WILL COME ON THAT LOOKS LIKE A CAR WITH A WINDY ROAD. THEN AFTER A MINUTE OR TWO A TON OF OTHER LIGHTS WILL COME ON AND AN ALERT OF BCI MALFUNCTION WILL APPEAR. TRIED TO GOOGLE TO SEE WHAT OTHER PEOPLE HAVE DONE TO RESOLVE AND SOME HAVE SAID THAT THEY HAVE TO PULL OVER BECAUSE THE CAR HAS ACTUALLY SHUT OFF ON ITS OWN. SO, I ALWAYS TRY TO PULL OVER AND TURN THE CAR OFF AND BACK ON. SOMETIMES THE CAR WILL NOT TURN BACK ON AND IT WILL LEAVE ME STRANDED. I ALSO HAVE BEEN IN PARK WHEN THE ALERT CAME ON AND IT WOULD NOT ALLOW ME TO SHIFT INTO DRIVE, AGAIN LEAVING ME STRANDED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11349777
55,850 miles · Aug 7, 2020
Power Train
TRANSMISSION WILL NOT SHIFT GEARS PROPERLY , CAUSING VEHICLE TO STALL IN TRAFFIC THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE , 1ST TIME NISSAN REPLACES TRANSMISSION AND NOW THIS HAPPENS AGAIN
NHTSA ODI #11343936
Mileage unknown · Aug 7, 2020
Service Brakes
WE HAVE ALMOST HAD A COUPLE OF ACCIDENTS DUE TO BRAKES AUTOMATICALLY ENGAGING. FIRST WE WERE BACKING OUT OF DRIVEWAY WITH NOTHING AROUND BUT THE VEHICLE IMPLIED BRAKES IN THE MIDDLE OF THE ROAD. LUCKILY THE VEHICLE THAT CAME BARRELING DOWN OUR ROAD SLOWED DOWN UNTIL THE VEHICLE FINALLY LET THE BRAKE OFF. THEN 4 MORE TIMES WHEN…
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WE HAVE ALMOST HAD A COUPLE OF ACCIDENTS DUE TO BRAKES AUTOMATICALLY ENGAGING. FIRST WE WERE BACKING OUT OF DRIVEWAY WITH NOTHING AROUND BUT THE VEHICLE IMPLIED BRAKES IN THE MIDDLE OF THE ROAD. LUCKILY THE VEHICLE THAT CAME BARRELING DOWN OUR ROAD SLOWED DOWN UNTIL THE VEHICLE FINALLY LET THE BRAKE OFF. THEN 4 MORE TIMES WHEN DRIVING APPLYING BRAKES RANDOMLY! THIS IS NOT SAFE. LUCKILY, WE WERE NOT ON THE HIGHWAY. BRAKES CONTINUE TO APPLY RANDOMLY WITHOUT THE SAFETY SURROUND SENSORS ACTIVATED! VEHICLE IS AT DEALER TODAY!
NHTSA ODI #11343815
65,000 miles · Aug 3, 2020
Electronic Stability Control (esc)Unknown Or OtherVehicle Speed Control
WHILE DRIVING, THE BRAKES WILL ENGAGE INVOLUNTARY AND MOST THE LIGHTS ON THE DASHBOARD LIGHT UP. A MESSAGE BCI MALFUNCTION APPEARS. CAR CAN NOT ACCELERATE AT A SAFE SPEED UNTIL CAR IS PARKED AND RESTARTED. SOMETIMES IT WILL NOT START UP IMMEDIATELY, LEAVING THE OCCUPANTS OF THE VEHICLE STRANDED.
NHTSA ODI #11342984
40,000 miles · Jul 25, 2020
Electrical SystemService Brakes
7/25/2020 NISSAN ARMADA PLATINUM RESERVE - WHILE DRIVING DOWN THE CANYON, I HAD THE BRAKES START APPLYING THEMSELVES THEN ALL THE LIGHTS ON THE DASH CAME ON WITH A MESSAGE "BCI MALFUNCTION." WE WERE ABLE TO GET PULLED OVER SAFELY AND TURN THE CAR OFF. WE THEN RESTARTED THE CAR AND THE LIGHT CAME ON AGAIN, SO WE REPEATED THE STE…
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7/25/2020 NISSAN ARMADA PLATINUM RESERVE - WHILE DRIVING DOWN THE CANYON, I HAD THE BRAKES START APPLYING THEMSELVES THEN ALL THE LIGHTS ON THE DASH CAME ON WITH A MESSAGE "BCI MALFUNCTION." WE WERE ABLE TO GET PULLED OVER SAFELY AND TURN THE CAR OFF. WE THEN RESTARTED THE CAR AND THE LIGHT CAME ON AGAIN, SO WE REPEATED THE STEPS AND THE LIGHT WENT OFF. AT OUR NEXT STOP, THE CAR WOULD NOT START NO MATTER HOW MANY TIMES WE TRIED FROM THE NORMAL PUSH BUTTON START. WE WERE FINALLY ABLE TO GET IT START BY USING REMOTE START ON THE KEY FOB. THIS IS A MAJOR SAFETY CONCERN THAT IS AN ONGOING ISSUE WITH NISSAN ARMADAS AND INFINITY QX MODELS, BASED ON MULTIPLE FORUMS ONLINE. THIS SHOULD BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GET SEVERELY INJURED OR EVEN KILLED. 60K VEHICLE WITH 40K MILES ON IT.
NHTSA ODI #11341450
48,200 miles · Mar 7, 2020
Power Train
ON 5 SEPARATE OCCASIONS 2 ON THE SAME TRIP, WHN TRAVELING DOWN INTERSTATE VEHICLE WILL NOT PULL, LIKE ITS STUCK IN A GEAR AND WILL NOT SHIFT . HAPPENS AROUND 80 MPH. CREATING A DANGEROUS SITUATION WHEN VEHICLE WILL NOT SPEED UP AND SLOWS DOWN FROM 80 MPH TO 65 AND WILL NOT GAIN ANY SPEED, THIS HAS ALMOST CAUSED A WRECK 3 TIMES …
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ON 5 SEPARATE OCCASIONS 2 ON THE SAME TRIP, WHN TRAVELING DOWN INTERSTATE VEHICLE WILL NOT PULL, LIKE ITS STUCK IN A GEAR AND WILL NOT SHIFT . HAPPENS AROUND 80 MPH. CREATING A DANGEROUS SITUATION WHEN VEHICLE WILL NOT SPEED UP AND SLOWS DOWN FROM 80 MPH TO 65 AND WILL NOT GAIN ANY SPEED, THIS HAS ALMOST CAUSED A WRECK 3 TIMES ALL ON THE INTERSTATE. THIS VEHICLE HAS BEEN TO DEALER 3 TIMES FOR SAME ISSUE, 1ST TIME NOTHING FOUND PER THEM, SECOND TIME REPLACED TRANSMISSION VALVE BODY, 3RD TIME REPLACED TRANSMISSION. STILL NOT REPAIRED
NHTSA ODI #11316734
27,000 miles · Mar 1, 2020
EngineFuel/propulsion System
CODE FOUND :P0138 (02), CODE FOUND :P0138 (PD) 02
NHTSA ODI #11315483
7,000 miles · Feb 6, 2020
Electrical SystemService Brakes
VEHICLE SUDDENLY WOULD NOT START ON 12/21/2019, THUS LEAVING MY FAMILY AND I STRANDED IN A BRAND NEW VEHICLE. (REPORTED TO NISSAN ROADSIDE ASSISTANCE) BCI MALFUNCTION WARNING (SEE PHOTO) AND THE VEHICLE BEGAN TO AUTOMATICALLY APPLY THE BRAKE AS I WAS DRIVING AND I COULD NOT OVERRIDE IT. I FEEL THIS IS A SAFETY ISSUE, AS I HAD N…
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VEHICLE SUDDENLY WOULD NOT START ON 12/21/2019, THUS LEAVING MY FAMILY AND I STRANDED IN A BRAND NEW VEHICLE. (REPORTED TO NISSAN ROADSIDE ASSISTANCE) BCI MALFUNCTION WARNING (SEE PHOTO) AND THE VEHICLE BEGAN TO AUTOMATICALLY APPLY THE BRAKE AS I WAS DRIVING AND I COULD NOT OVERRIDE IT. I FEEL THIS IS A SAFETY ISSUE, AS I HAD NO CONTROL OVER THE VEHICLE WHATSOEVER. VEHICLES AUTOMATIC EMERGENCY BRAKING SYSTEM APPLIES THE BRAKES WHILE IN MOTION AND WHEN I DO NOT INTEND FOR THE BRAKES TO BE APPLIED, CAUSING SEVERE ANXIETY AND FEAR OF DRIVING MY BRAND NEW $60K VEHICLE
NHTSA ODI #11307430
Official recalls
1Sep 12, 2019
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗