2017 Nissan Armada

The contact owns a 2017 Nissan Armada. The contact stated that while driving 30-40 MPH, she noticed increased friction on the tires, and they were not rotating properly. There were no warning lights illuminated. The contact veered to the side of the road, turned off the vehicle, and restarted it. The contact was able to continue to drive the vehicle with no issues; however, the failure reoccurred. The contact stated that she noticed that the rear tires were significantly close to the top of the wheel well. The vehicle was taken to the dealer but was not diagnosed. The contact stated that the failure had been reoccurring while driving. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 79,000.

My wife was forced off the highway after dropping our 5 children at camp. She was forced off the highway and she hit a large tree at 50+MPH. She did have her seatbelt on, but all of her airbags failed to deploy. She has suffered multiple injuries to include whiplash, strained muscles, neurological compromised with burning, tingling into her upper extremities, headaches, and multiple other injuries. The vehicle was inspected and declared a total loss by USAA our insurance provider. The vehicle has also been inspected by Nissan Motor Corporation on 8/25/21. We have not received any feedback or report regarding their inspection to date. This vehicle was purchased new by us in 09/17, it has been serviced by our dealership since it was purchased, it did not have any warning lights or other symptoms of maintenance problems or failures prior to the accident. We have all the service records to attest to the maintenance status of the vehicle.

I PURCHASED MY 2017 ARMADA IN MAY OF 2000 AND MY AIRBAG LIGHT HAS BEEN BLINKING OFF AND ON. I TOOK IT TO A NISSAN DEALERSHIP AND THEY TOLD ME THAT IT COULD BE MY CABIN AIRBAG OR MY SIDE PANEL. THEY SAID THEY CHECKED MY MODULAR UNDER SEAT PANEL AND THEY SAID IT WASN'T ANY WIRES LOOSE BUT WHAT EVER THEY DID IT STOPPED MY AIR BAG LIGHT FOR BLINKING BUT THEY SAID IT WILL COME BACK ON AND IT DID. NOW IT'S TIME FOR MY CAR TO GET INSPECTED THIS MONTH .WHAT CAN I DO

THE VEHICLE ABRUPTLY LOST REVERSE GEAR WHILE DRIVING ON A PUBLIC ROADWAY. AFTER APPROXIMATELY 3 HOURS OF CONTINUOUS HIGHWAY DRIVING, THE VEHICLE WAS BROUGHT TO A STOP, PLACED INTO REVERSE, ACCELERATED IN REVERSE FOR APPROXIMATELY 100', AND SHIFTED BACK TO DRIVE. AFTER SUBSEQUENTLY COMING TO A STOP, OPERATOR ATTEMPTED TO PUT THE VEHICLE IN REVERSE AGAIN BUT VEHICLE FAILED TO ENGAGE THE REVERSE GEAR. IN FACT THE VEHICLE WAS ESSENTIALLY IN NEUTRAL DESPITE THE GEAR SHIFTER INDICATING 'R' GEAR. AGAIN, THE GEAR SHIFTER WOULD READILY SHIFT TO 'R' BUT IN FACT NO GEAR WAS APPARENTLY ENGAGED AS THE VEHICLE WOULD ROLL DOWNHILL AS IF IT WERE IN NUETRAL. VEHICLE FAILED TO PROCEED IN REVERSE DESPITE OPENING THE THROTTLE (I.E. 'GIVING IT GAS'). AS FAR AS WE COULD TELL THE VEHICLE WAS ABLE TO SHIFT TO PARK AND DRIVE. THE VEHICLE WAS ABLE TO PROCEED IN DRIVE. NO EXCESSIVE NOISES OR VIBRATIONS WERE EXPERIENCED THROUGHOUT THE DURATION OF THIS INCIDENT. OWNER CALLED LOCAL NISSAN DEALERSHIP TO REPORT THE TROUBLE AND LATER DELIVERED VEHICLE TO DEALERSHIP. DEALERSHIP ADVISED THAT IT HAD CONTACTED NISSAN ENGINEERING HOTLINE FOR DIRECTION HOW TO PROCEED. DEALERSHIP STATED NISSAN ENGINEERING HOTLINE ADVISED REPLACEMENT OF TRANSMISSION. NISSAN CONSUMER AFFAIRS REFUSED TO PROVIDE ANY ASSISTANCE OR CONSIDERATION TO CUSTOMER EXCEPT TO RELY UPON EXTENDED WARRANTY PURCHASED BY CUSTOMER AT ORIGINAL SALES TRANSACTION. DEALERSHIP STATED ALL LABOR AND MATERIAL WERE COVERED BY WARRANTY. THIS 4 YEAR OLD NISSAN SUV HAS ONLY 1 ORIGINAL OWNER, HAS KEPT UP WITH ALL SCHEDULED MAINTENANCE PERFORMED BY NISSAN DEALERSHIP, AND HAS OPERATED FOR FEWER THAN 10,000 MILES PER YEAR. APPROXIMATE MILEAGE AT INCIDENT IS 38,200 MILES. ACCORDING TO THE DEALERSHIP THE MAKE AND MODEL OF THE REPLACEMENT TRANSMISSION IS JATCO CORP. RE7R01B X100A.

THE TRANSMISSION IS SHIFTING INCORRECTLY AT LOW RPMS. I CAN CLEARLY SEE THE RPM FLUCTUATING ESPECIALLY GOING UPHILL. THIS HAPPENS 30-50 MPH.LACK OF POWER/ACCELERATION. FEELS LIKE TRANSMISSION IS SHIFTING IN LOWER GEARS TOO SOONER AND AND WON'T ACCELERATE UNTIL DRIVER PUSHES SIGNIFICANTLY. THIS IS VERY DANGEROUS ESPECIALLY MAKING TURNS AT STOP LIGHTS.