I am submitting this complaint to report a dangerous and repeatable safety defect involving my Nissan Altima that caused me injury and resulted in vehicle damage. On December 16, 2025, I parked my vehicle on an incline and shifted it into Park. The gear selector and dashboard indicator both confirmed that the vehicle was in Park…
Read full complaint
I am submitting this complaint to report a dangerous and repeatable safety defect involving my Nissan Altima that caused me injury and resulted in vehicle damage. On December 16, 2025, I parked my vehicle on an incline and shifted it into Park. The gear selector and dashboard indicator both confirmed that the vehicle was in Park. I exited the vehicle and was not applying the brake. While the engine was running, the vehicle remained stationary. However, immediately after I turned the engine off, the vehicle began to roll backward downhill at approximately 5–7 mph without any throttle input or action on my part. As the vehicle rolled, the passenger door struck me and pulled me down the hill, causing injury. My vehicle was also damaged and is currently at a repair facility. Later that same day, when a tow truck driver arrived to recover the vehicle, the exact same failure occurred again. The vehicle was placed in Park, and once the engine was turned off, it again rolled downhill unexpectedly. This occurred in front of the tow truck driver and confirms that this issue is repeatable and not an isolated incident. At no point did the vehicle roll while the engine was running, even though I was out of the vehicle and not applying the brake. The vehicle only moved after the engine was turned off, which indicates that it was not being held by a fully engaged Park mechanism. A vehicle placed in Park should remain stationary once turned off, regardless of incline. The failure of my vehicle to do so created an unattended roll-away hazard that directly caused my injury and posed a serious risk of severe injury or death to me and others.
NHTSA ODI #11706941
Mileage unknown · Apr 23, 2023
Structure
The drivers side door would not open from the inside or outside. I was able to lock and unlock the door but when I pulled the handle it did not initiate the latch to open. I have had issues with the door not opening from the inside for several months but could open it from the outside, until today. I have had to climb thro…
Read full complaint
The drivers side door would not open from the inside or outside. I was able to lock and unlock the door but when I pulled the handle it did not initiate the latch to open. I have had issues with the door not opening from the inside for several months but could open it from the outside, until today. I have had to climb through the passenger side to get out of the car on a couple of occasions.
NHTSA ODI #11518490
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ22003 · Hertz/vehicles Rented With Open Recalls
Opened Dec 16, 2022 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages:hood:latch
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.
Illustration