NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
70 reportsMileage unknown · Mar 28, 2023
Unknown Or Other
My car completely malfunctioned, the first time my car only had 2,000 miles on it. I was sitting at a red light on a busy Atlanta Rd. The vehicle went completely dead, I mean I could not even turn on the emergency flashers- " nothing worked" Dead car! I could not go anywhere for about 2 minutes. People honking and getting aggr…
Read full complaint
My car completely malfunctioned, the first time my car only had 2,000 miles on it. I was sitting at a red light on a busy Atlanta Rd. The vehicle went completely dead, I mean I could not even turn on the emergency flashers- " nothing worked" Dead car! I could not go anywhere for about 2 minutes. People honking and getting aggressive in traffic started up in about 2 minutes or so. I stopped in told the service people about it, at the dealership I purchased my car. The service men said it is nothing, it happened to me. They told It would be OK. Now, 2 years later. My car is still under full warranty it had 10,000 miles on it. The same exact thing happened again, in traffic. I told Nissan dealership when I got my oil changed. Told them what happened again. OH you would have a long wait, we are completely booked up in our Diagnostic Dept. They also quoted me a price that was a few hundred for the diagnostic test. I replied to them, My car is still under full warranty. They blew me off again. "saying the vehicle has to be having the problem, for diagnostic to pick up on it. lol Yes, I look like stupid blonde who knows nothing about cars. Thank you
NHTSA ODI #11514300
Mileage unknown · Feb 4, 2023
Forward Collision Avoidance
front impact radar malfunction. The light on the console would come on intermittently. I took the car to the dealer and they said the front radar was defective and they replaced the front radar. Not even two months have passed and the light is back on. This can cause your car to suddenly stop causing you to be rear ended becau…
Read full complaint
front impact radar malfunction. The light on the console would come on intermittently. I took the car to the dealer and they said the front radar was defective and they replaced the front radar. Not even two months have passed and the light is back on. This can cause your car to suddenly stop causing you to be rear ended because the car thinks you are in danger. It affects the automatic emergency braking system. This car is brand new and just went over 10,000 miles. It recently had it's first service and now I have to take it back and get it checked again.
NHTSA ODI #11505545
17,000 miles · Aug 25, 2022
Electrical SystemForward Collision Avoidance
The contact owns a 2021 Nissan Altima. The contact stated that while driving approximately 25 MPH in a rainstorm, the automatic emergency braking system warning light illuminated, however, the vehicle failed to stop. The contact continued to drive and noticed that once they cleared the rainstorm the warning light disengaged. The…
Read full complaint
The contact owns a 2021 Nissan Altima. The contact stated that while driving approximately 25 MPH in a rainstorm, the automatic emergency braking system warning light illuminated, however, the vehicle failed to stop. The contact continued to drive and noticed that once they cleared the rainstorm the warning light disengaged. The contact informed the dealer and was informed that the repair was not covered under warranty. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The contact stated that the failure was related to NHTSA ID Number: 10207869 (Electrical System, Forward Collision Avoidance). The manufacturer was made aware of the failure and informed the contact that the rainstorm could have caused water to enter into the sensors for the automatic emergency brake to become defective. The approximate failure mileage was 17,000.
NHTSA ODI #11481199
Mileage unknown · Aug 17, 2022
Forward Collision AvoidanceService Brakes
The forward emergency braking system periodically will engage with no reason. I did not record the first date this happened. It was in July 2021. This first happened not long after I purchased the car last year on the interstate in heavy traffic with low speed and nothing close enough to set it off. Sometimes just th…
Read full complaint
The forward emergency braking system periodically will engage with no reason. I did not record the first date this happened. It was in July 2021. This first happened not long after I purchased the car last year on the interstate in heavy traffic with low speed and nothing close enough to set it off. Sometimes just the emergency light will just appear and disappear quickly and sometimes it comes on and the brakes go on. The dealer service and the regional technician has inspected it a few times and could find no error but it only happens sporadically. I checked recently and there is a class action suit against Nissan for the same problem in Tennessee. There seems to be the same problem with other models from 2019 to present.
NHTSA ODI #11479767
6,000 miles · Jun 1, 2022
Tires
The contact owns a 2021 Nissan Altima equipped with Continental Tires, Tire Line: ProContact, Tire Size: 215/55/R17, DOT Number: VY3RWCN5(3621). The contact stated that while driving approximately 55 MPH, the TPMS showed that the tire pressures were low. After stopping the vehicle, the contact discovered a blowout of the driver’…
Read full complaint
The contact owns a 2021 Nissan Altima equipped with Continental Tires, Tire Line: ProContact, Tire Size: 215/55/R17, DOT Number: VY3RWCN5(3621). The contact stated that while driving approximately 55 MPH, the TPMS showed that the tire pressures were low. After stopping the vehicle, the contact discovered a blowout of the driver’s side rear tire. The cause of the failure was not yet determined. The manufacturer was not contacted. The local dealer was notified of the failure. The approximate failure mileage was 6,000.
NHTSA ODI #11466998
41,000 miles · Apr 7, 2022
Visibility
The contact owns a 2021 Nissan Altima. The contact stated that while driving at an undisclosed speed, a rock hit the front windshield, causing the windshield to crack. The contact scheduled an appointment with an auto glass company to have the front windshield replaced. The vehicle was not diagnosed nor repaired by an independen…
Read full complaint
The contact owns a 2021 Nissan Altima. The contact stated that while driving at an undisclosed speed, a rock hit the front windshield, causing the windshield to crack. The contact scheduled an appointment with an auto glass company to have the front windshield replaced. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
NHTSA ODI #11460048
Mileage unknown · Feb 19, 2022
Forward Collision AvoidanceService Brakes
I bought the car in nov. 2021. I was at a store parked I put the car in reverse ,the car started to move, it made a lot of noise and it stoped. there was nothing behind me. This has happen about four times backing out of my driveway a lot of noise and the car stops. I took it to the dealer once and they told me that they could n…
Read full complaint
I bought the car in nov. 2021. I was at a store parked I put the car in reverse ,the car started to move, it made a lot of noise and it stoped. there was nothing behind me. This has happen about four times backing out of my driveway a lot of noise and the car stops. I took it to the dealer once and they told me that they could not find any problems.
NHTSA ODI #11453041
2,000 miles · Jan 25, 2022
Latches/locks/linkagesStructure
The contact rented a 2021 Nissan Altima. The contact stated that the driver's side door was locked and failed to open with the door handle or the key fob. The contact was able to exit the vehicle through the passenger’s side window. The contact was also unable to open the door from the outside. The contact had to use the key to …
Read full complaint
The contact rented a 2021 Nissan Altima. The contact stated that the driver's side door was locked and failed to open with the door handle or the key fob. The contact was able to exit the vehicle through the passenger’s side window. The contact was also unable to open the door from the outside. The contact had to use the key to unlock the door. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.
NHTSA ODI #11448805
Mileage unknown · Dec 26, 2021
Electrical SystemForward Collision AvoidanceSteeringCrashInjury
While driving home from work I experienced my fourth or fifth malfunction error flashing across my digital display. It scares me because this time is different. This time the flash made the seat vibrate and before I had a chance to react, I totally lost control Of my steering even though I had my hand family placed on each sid…
Read full complaint
While driving home from work I experienced my fourth or fifth malfunction error flashing across my digital display. It scares me because this time is different. This time the flash made the seat vibrate and before I had a chance to react, I totally lost control Of my steering even though I had my hand family placed on each side of the wheel none of my maneuvers resulting in the tires moving in any direction. I was trying to straighten myself out but the trajectory Steered me to the right side of the road and up over the curb which tore out my front end And, had it not been for my superb braking skills, id be headfirst into a big cement hole on the side of the road. Brakes We’re locked out until I pressed on them 15,000 times it seems. Fortunately I am the only one hurt, I’m grateful that no one else has been involved in this malfunction of supposed quality machinery. But this is a ridiculous thing to have happened to listen 1000 miles in the car, this thing has been malfunctioning since the first day that I drove it off the lot. No clue who to get in touch until I started researching this Very same thing, and I am terrified for anyone else driving one of these vehicles right now, because It can Totally happened to you, and you may not be so lucky to have all the injuries only for yourself.
NHTSA ODI #11444993
Mileage unknown · Nov 10, 2021
Service BrakesSteeringSuspension
First of all I know there is a break in period. The stering seems to be loose at times almost to loose when I’m turning , especially a more sharper turn. The brakes are loud at a stop almost like they are warped but it only has 300 miles.the suspension, brakes,,underneath the front end, and the steering do not feel like they ar…
Read full complaint
First of all I know there is a break in period. The stering seems to be loose at times almost to loose when I’m turning , especially a more sharper turn. The brakes are loud at a stop almost like they are warped but it only has 300 miles.the suspension, brakes,,underneath the front end, and the steering do not feel like they are one unit.
NHTSA ODI #11439954
NHTSA investigations
2PE23023 · Complete Loss Of Motive Power Due To Engine Failure
Opened Dec 13, 2023 · Closed Jul 18, 2025
Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
AQ22003 · Hertz/vehicles Rented With Open Recalls
Opened Dec 16, 2022 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages:hood:latch
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.
Illustration