NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
70 reportsMileage unknown · Sep 28, 2023
Forward Collision AvoidanceService Brakes
When traveling in a rental from SFO to Concord CA, on the Bay Bridge at 9 am on the 26 of September 2023, just as I entered the underpass section near Treasure Island, the front sensor malfunctioned and auto braked from 47 mph to 28, generated audible, tactile, and visual alarms, even though the car in front was not decelerating…
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When traveling in a rental from SFO to Concord CA, on the Bay Bridge at 9 am on the 26 of September 2023, just as I entered the underpass section near Treasure Island, the front sensor malfunctioned and auto braked from 47 mph to 28, generated audible, tactile, and visual alarms, even though the car in front was not decelerating (auto lights, tail lights in from of me as the car went into a dark section of road may have been misinterpreted). I was almost crashed into. Scariest experience in 37 years of driving. No over ride.
NHTSA ODI #11547087
Mileage unknown · Sep 2, 2023
Forward Collision Avoidance
I purchased my car from Sheehy Nissan of Waldorf on November 1, 2022. At the time of purchase the vehicle had 38,709 miles. It reportedly had one previous owner and was originally titled on 3/11/2021. From the day I purchased this vehicle I have had trouble with the automatic emergency braking system. I am experiencing sudden …
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I purchased my car from Sheehy Nissan of Waldorf on November 1, 2022. At the time of purchase the vehicle had 38,709 miles. It reportedly had one previous owner and was originally titled on 3/11/2021. From the day I purchased this vehicle I have had trouble with the automatic emergency braking system. I am experiencing sudden unintended brake activation in various situations. I have experienced the emergency braking system activating when I am driving at high speeds (60-70 mph) with nothing in front of me. I have had it automatically brake when I am in traffic maintaining safe distances and speeds. I have experienced it braking when I have been leaving a parking garage - again with nothing near or around my vehicle. When this occurs, it is when the warning lights turn off. So, it is completely random and unpredictable. The warning light turns on 100% of the time I drive the vehicle. I took my car to Sheehy Nissan of Waldorf for repair of this issue on 3/28/23, 6/13/23, and 8/3/23, but, to date, they have been unable to correct the problem. Most recently (8/25/23) I was given an estimate of an additional $1,977.43 for a 4th attempt to fix this problem. I met with the Service Manager, [XXX] , on 8/28/23 to discuss the matter. He said he would talk to the Nissan area rep and their warranty rep and get back to me. Two days later he responded that the area rep offered to cover 40% of the repair cost, making my cost $808.96 for the 4th repair attempt. As you are aware, this is a known issue with this vehicle and many other Nissan models. The NHTSA started an investigation into Nissan regarding this issue in September 2019. There have been multiple lawsuits and class action suits against Nissan for this same problem, yet they continue to sell these vehicles without fixing the problem or issuing a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11542313
Mileage unknown · Aug 5, 2023
Forward Collision AvoidanceService Brakes
1. The automatic emergency braking activated while approaching a railway crossing. And yes, it is available for inspection. 2. If anyone had been behind me, it very likely would have resulted in a collision. 3. Not yet confirmed by the dealer, but has happened to me three times. 4. No. 5. No warning before the malfunction.
NHTSA ODI #11536676
Mileage unknown · Aug 4, 2023
Forward Collision AvoidanceService Brakes
While driving, most times at higher speeds, the light with the car and lines behind it (VDC light?) will turn on, and then a minute later the front and back AEB lights turn on and the dashboard says “malfunction: see owner’s manual.” This happens multiple times per week, sometimes multiple times a day. There have been other reca…
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While driving, most times at higher speeds, the light with the car and lines behind it (VDC light?) will turn on, and then a minute later the front and back AEB lights turn on and the dashboard says “malfunction: see owner’s manual.” This happens multiple times per week, sometimes multiple times a day. There have been other recalls for this issue with other Nissan Altima years with this system.
NHTSA ODI #11536598
Mileage unknown · Jul 25, 2023
Back Over PreventionForward Collision AvoidanceService Brakes
On two separate occasions, during intermittent weather changes, my vehicle has giving me notice of forward warning collision being disabled or has flashed on my dashboard. Same goes with my rear collision warnings. My car has also force-brake while driving under 30 mph. I don't know if there is a safety issue with the alignmen…
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On two separate occasions, during intermittent weather changes, my vehicle has giving me notice of forward warning collision being disabled or has flashed on my dashboard. Same goes with my rear collision warnings. My car has also force-brake while driving under 30 mph. I don't know if there is a safety issue with the alignment of the radars in the newer models but its caused a fear of driving my family in that car.
NHTSA ODI #11534274
Mileage unknown · Jul 23, 2023
Forward Collision AvoidanceService BrakesUnknown Or Other
On two separate occasions my vehicle stopped on its own. Once while doing roughly 35mph the brakes applied on their own and the car stopped immediately. The second time I was at a.traffic light that had just turned green as I began to accelerate the brakes locked up and the car stopped immediately. What are my options regarding …
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On two separate occasions my vehicle stopped on its own. Once while doing roughly 35mph the brakes applied on their own and the car stopped immediately. The second time I was at a.traffic light that had just turned green as I began to accelerate the brakes locked up and the car stopped immediately. What are my options regarding this issue.that I am having?
NHTSA ODI #11533878
Mileage unknown · Jun 4, 2023
Forward Collision AvoidanceService BrakesCrash
I was driving on the interstate in a construction zone and begin reducing speed from about 62 mph after noticing brake lights from cars in the far distance. As the car start to reduce speed, I begin to apply the brakes as I'm approaching the stopped traffic and instead of stopping my car kept going. I pressed the brakes harder, …
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I was driving on the interstate in a construction zone and begin reducing speed from about 62 mph after noticing brake lights from cars in the far distance. As the car start to reduce speed, I begin to apply the brakes as I'm approaching the stopped traffic and instead of stopping my car kept going. I pressed the brakes harder, and the car began to slide. After sliding about 9-10 car lengths, I was stopped by rear ending the vehicle in front of me. There was an error message on the dash "Chassis Control System Error See Owner's Manual" that appeared on the dash. I was struck in the back by a Toyota 4Runner resulting in my car being totaled.
NHTSA ODI #11525319
Mileage unknown · May 31, 2023
Service BrakesSteeringSuspension
Unknown. But upon googling I’ve discovered a recall for ball joint separating from steering column due to bolt not tightened properly which explains the noise I’ve heard since I got It which has now progressed to popping even up exiting the vehicle and shutting the door. Yet, “0 unrepaired recalls” according to you.
NHTSA ODI #11524722
Mileage unknown · May 5, 2023
Forward Collision AvoidanceService BrakesCrash
Driving down the street a truck in front of the lady in front of me. It was a green light he decided to stop. She stopped I put I started to stop my brakes would not stop the car nor did the emergency front collision brakes work I could not stop the car.
NHTSA ODI #11520618
Mileage unknown · Apr 20, 2023
Seats
The drive seat warmer heats up even when the warmer button is off. Also the driver seat seems to be not bolted down correctly you can feel the seat trying to come up when turning and braking
NHTSA ODI #11518001
NHTSA investigations
2PE23023 · Complete Loss Of Motive Power Due To Engine Failure
Opened Dec 13, 2023 · Closed Jul 18, 2025
Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
AQ22003 · Hertz/vehicles Rented With Open Recalls
Opened Dec 16, 2022 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages:hood:latch
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.
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