NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,547 reports70,000 miles · Feb 11, 2014
Electrical SystemSteering
THIS IS PROBABLY THE COLDEST DAY WE HAVE HAD IN EAST TEXAS THIS WINTER ESPECIALLY WHEN INCLUDING THE WINDCHILL FACTOR. I CAME HOME AT 5:45, PARKED MY CAR IN THE GARAGE, AND WENT INSIDE. WHEN MY SON WHEN TO START THE CAR AT 9:30, IT WOULD NOT START. IT WOULD NOT RECOGNIZE HIS KEY, HE WOKE ME UP AND WE TRIED MINE, IT STILL WILL…
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THIS IS PROBABLY THE COLDEST DAY WE HAVE HAD IN EAST TEXAS THIS WINTER ESPECIALLY WHEN INCLUDING THE WINDCHILL FACTOR. I CAME HOME AT 5:45, PARKED MY CAR IN THE GARAGE, AND WENT INSIDE. WHEN MY SON WHEN TO START THE CAR AT 9:30, IT WOULD NOT START. IT WOULD NOT RECOGNIZE HIS KEY, HE WOKE ME UP AND WE TRIED MINE, IT STILL WILL NOT START. WE SPENT THE NEXT FOUR HOURS DISCONNECTING THE BATTERY, MANUALLY MOVING THE CAR IN AND OUT OF THE GARAGE, AND EVEN TRIED TO JUMP START IT AS SUGGESTED ON THIS SITE. NOTHING WORKED. THE CAR WILL NOT RECOGNIZE THE KEY AND HAS THE KEY LIGHT FLASHING IN THE TOP LEFT CORNER. THERE WAS NO WARNING AND I AM GRATEFUL AFTER READING ALL OF THE COMPLAINTS ON HERE THAT IT WENT OUT IN MY GARAGE. WE HAVE NARROWED IT DOWN TO THE STEERING LOCK MODULE FAILURE. THE BATTERY IS ONLY 2 YEARS OLD AND ALL THE LIGHTS WORK, THE CAR JUST WON'T START BECAUSE IT WON'T RECOGNIZE THE KEY FOB. I'M GOING TO CALL THE DEALERSHIP WHERE I PURCHASED THIS CAR THIS MORNING BUT I AM VERY CONCERNED ABOUT THE LACK OF AVAILABILITY OF THIS PART AND HOW I AM GOING TO GET ALTERNATE TRANSPORTATION UNTIL THIS IS FIXED. THIS IS A KNOWN PROBLEM WITH THIS PART AND WAS COVERED BY WARRANTY WHICH WAS EXTENDED FOR UNLIMITED MILES FOR THIS PART ONLY. CURRENTLY, THE PART IS NOT AVAILABLE DUE TO HIGH LEVEL OF FAILURES ACROSS THE US. PART IS SUSCEPTIBLE TO HIGHER FAILURE IN EXTREME COLD WEATHER. NISSAN YOU NEED TO MAKE GOOD ON THIS OR IT WILL BE THE LAST CAR MANY OF US WILL BUY FROM YOU. *TR
NHTSA ODI #10563817
61,012 miles · Feb 10, 2014
Electrical SystemSteering
I WENT TO RUN AN ERRAND AND WHEN I CAME BACK OUT TO MY CAR FROM THE STORE, IT WOULDN'T START. I FOUND THAT THE "NO KEY" WARNING LIGHT WAS LIT ON THE DASH AND THE VEHICLE SECURITY WARNING LIGHT WOULD TURN ON WHEN I TRIED TO START THE VEHICLE. WHEN I PUSHED THE START BUTTON, NOTHING HAPPENED, IT STAYED IN THE "LOCK" SETTING. AFTER…
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I WENT TO RUN AN ERRAND AND WHEN I CAME BACK OUT TO MY CAR FROM THE STORE, IT WOULDN'T START. I FOUND THAT THE "NO KEY" WARNING LIGHT WAS LIT ON THE DASH AND THE VEHICLE SECURITY WARNING LIGHT WOULD TURN ON WHEN I TRIED TO START THE VEHICLE. WHEN I PUSHED THE START BUTTON, NOTHING HAPPENED, IT STAYED IN THE "LOCK" SETTING. AFTER TRYING EVERYTHING I COULD THINK OF (WITH NO TOOLS AVAILABLE), INCLUDING USING BOTH KEYS, TO GET THE CAR TO START AND READING THE OWNER'S MANUAL I REALIZED THAT MY CAR WAS NOT GOING TO START. I WAS ABLE TO GET A RIDE HOME AND RESEARCHED THE ISSUE WHERE I FOUND HUNDREDS OF COMPLAINTS ON THE NHTSA WEBSITE, ALONG WITH THREADS ON FORUMS DESCRIBING THE EXACT SAME ISSUE. I HAD TO GET THE CAR TOWED TO THE DEALERSHIP, WHERE IT WAS REPLACED FREE OF CHARGE BECAUSE NISSAN KNOWS THAT THIS IS A FAILED PART AND HAS EXTENDED THE WARRANTY. HOWEVER, THERE SHOULD HAVE BEEN A RECALL ON THIS AS THIS FAILURE RENDERS THE CAR INCAPABLE OF STARTING AND SINCE THERE SEEMS TO BE A LOT OF PEOPLE AFFECTED BY THIS FAILURE. I HAVE CONTACTED NISSAN ABOUT PAYING FOR MY TOWING BILL SINCE, IF THERE WAS A RECALL, I COULD HAVE DRIVEN MY VEHICLE TO THE DEALERSHIP WHILE IT WAS STILL WORKING TO HAVE THE PART REPLACED PROACTIVELY INSTEAD OF HAVING TO BE STRANDED AND CHARGED FOR A TOWING BILL. *TR
NHTSA ODI #10563788
70,000 miles · Feb 10, 2014
StructureVisibility/wiper
MY VEHICLE IS 5 YEARS OLD AND THE DASH IS COMPLETELY MELTING. THE GLARE FROM THE MUSHY, STICKY MESS ON THE DASHBOARD MAKES IT VERY HARD TO SEE WHILE DRIVING. I HAVE CONTACTED NISSAN AND THEY REFUSE TO ADMIT THIS IS POOR CRAFTMANSHIP. *TR
NHTSA ODI #10563726
Mileage unknown · Feb 8, 2014
Electrical SystemService BrakesSteering
TRYING TO START MY 2009 NISSAN ALTIMA, IT WOULD NOT START!!! THE BRAKES WERE ALMOST STUCK AND THE CAR SIMPLY WOULD NOT START! THE LIGHTS IN THE CAR TURNED ON WITH OUT A PROBLEM SO I KNOW IT WASN'T THE BATTERY, PLUS I CHANGED IT 2 YEARS AGO. AFTER READING MANY MANY REVIEWS, 2009 NISSAN ALTIMA ARE HAVING ISSUES WITH THE START BU…
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TRYING TO START MY 2009 NISSAN ALTIMA, IT WOULD NOT START!!! THE BRAKES WERE ALMOST STUCK AND THE CAR SIMPLY WOULD NOT START! THE LIGHTS IN THE CAR TURNED ON WITH OUT A PROBLEM SO I KNOW IT WASN'T THE BATTERY, PLUS I CHANGED IT 2 YEARS AGO. AFTER READING MANY MANY REVIEWS, 2009 NISSAN ALTIMA ARE HAVING ISSUES WITH THE START BUTTON, NOW I HAVE TO PAY TOW COMPANY TO TAKE TO DEALER AND PAY SO MUCH MONEY. PLEASE PLEASE NISSAN HELP REPLACE THIS!! *TR
NHTSA ODI #10563463
1,400 miles · Feb 7, 2014
Engine
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE PARKED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT WOULD HAVE TO HAVE THE VEHICLE DIAGNOSED BY DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1400.
NHTSA ODI #10563445
55,000 miles · Feb 6, 2014
Electrical System
ON WEDNESDAY, FEBRUARY 5TH AT APPROXIMATELY 7:00PM I TRIED TO START MY CAR (WHICH WAS PARKED ON MY DRIVEWAY) VIA PUSH START AND A LOCK AND KEY SYMBOL APPEARED AND MY VEHICLE WOULD NOT START. I LOOKED UP THE SYMBOLS IN MY MANUAL AND IT STATED THAT THIS WAS AN ELECTRICAL PROBLEM WITH THE START. I CALLED THE NISSAN DEALER IN MY AR…
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ON WEDNESDAY, FEBRUARY 5TH AT APPROXIMATELY 7:00PM I TRIED TO START MY CAR (WHICH WAS PARKED ON MY DRIVEWAY) VIA PUSH START AND A LOCK AND KEY SYMBOL APPEARED AND MY VEHICLE WOULD NOT START. I LOOKED UP THE SYMBOLS IN MY MANUAL AND IT STATED THAT THIS WAS AN ELECTRICAL PROBLEM WITH THE START. I CALLED THE NISSAN DEALER IN MY AREA HERE IN PA AND EXPLAINED WHAT WAS HAPPENING TO THE CAR. THEY TOLD ME TO HAVE IT TOWED IN TO BE DIAGNOSED. WHICH I WILL BE DOING TODAY 02/06/14. *TR
NHTSA ODI #10563247
60,000 miles · Feb 5, 2014
Electrical System
2009 ALTIMA SEDAN WOULD NOT RECOGNIZE MY KEY THIS MORNING AND THE STEERING WHEEL WAS LOCKED UP. THE ANTI-THEFT IMMOBILIZER SYSTEM WAS ENGAGED AND THE CAR WAS RENDERED USELESS. AFTER CONTACT WITH THE DEALER, THERE ARE MANY PEOPLE WITH SIMILAR ISSUES, THE PART IS ON BACK ORDER AND "THEY WILL CONTACT ME THE PART BECOMES AVAILABLE …
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2009 ALTIMA SEDAN WOULD NOT RECOGNIZE MY KEY THIS MORNING AND THE STEERING WHEEL WAS LOCKED UP. THE ANTI-THEFT IMMOBILIZER SYSTEM WAS ENGAGED AND THE CAR WAS RENDERED USELESS. AFTER CONTACT WITH THE DEALER, THERE ARE MANY PEOPLE WITH SIMILAR ISSUES, THE PART IS ON BACK ORDER AND "THEY WILL CONTACT ME THE PART BECOMES AVAILABLE AND WHEN NISSAN CORPORATE DETERMINES HOW THEY ARE GOING TO HANDLE THIS PROBLEM". MEANWHILE THE CONSUMER IS WITHOUT A VEHICLE. I PURCHASED THIS VEHICLE NEW AND IT HAS BEEN EXCELLENT UP UNTIL THIS POINT WITH NO MECHANICAL ISSUES BUT THIS IS SOMETHING NISSAN SHOULD TAKE CARE OF IMMEDIATELY. HUGE INCONVENIENCE! *TR
NHTSA ODI #10563178
18,500 miles · Feb 5, 2014
StructureVisibility/wiper
WELL I HAVE A BLACK 09 NISSAN ALTIMA AND I STARTED TO NOTICE THAT MY DASHBOARD IS VERY STICKY AND SHINY AND IT LOOKS LIKE ITS MELTING. THERE IS SUCH A BIG GLARE THAT BLOCKS YOUR VIEW WHEN YOU'RE DRIVING. I LOOK ONLINE AND SAW THAT OTHER PEOPLE IN FLORIDA HAVE THE SAME PROBLEM I DO. IN FLORIDA THE WEATHER IS ALWAYS HOT. THE CARS …
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WELL I HAVE A BLACK 09 NISSAN ALTIMA AND I STARTED TO NOTICE THAT MY DASHBOARD IS VERY STICKY AND SHINY AND IT LOOKS LIKE ITS MELTING. THERE IS SUCH A BIG GLARE THAT BLOCKS YOUR VIEW WHEN YOU'RE DRIVING. I LOOK ONLINE AND SAW THAT OTHER PEOPLE IN FLORIDA HAVE THE SAME PROBLEM I DO. IN FLORIDA THE WEATHER IS ALWAYS HOT. THE CARS IN FLORIDA SHOULD BE MADE TO WITHSTAND THE HOT WEATHER AND NOT START MELTING. THIS IS SUCH A SAFETY HAZARD FOR DRIVERS. *TR
NHTSA ODI #10563116
63,200 miles · Feb 4, 2014
Electrical SystemEngineService Brakes
MY 2009 NISSAN ALTIMA COUPE WITH 63,200 MILES WOULD NOT START LAST SATURDAY, 2/1. THE STEERING COLUMN WAS LOCKED, THE BRAKES WERE LOCKED, AND THE PUSH TO START BUTTON WOULD NOT LIGHT UP OR START THE CAR. THE RED LIGHT FOR THE KEY WAS FLASHING AND THE CAR COULD NEVER BE STARTED. MY VEHICLE WAS TOWED TO LEITH NISSAN IN CARY, NC WH…
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MY 2009 NISSAN ALTIMA COUPE WITH 63,200 MILES WOULD NOT START LAST SATURDAY, 2/1. THE STEERING COLUMN WAS LOCKED, THE BRAKES WERE LOCKED, AND THE PUSH TO START BUTTON WOULD NOT LIGHT UP OR START THE CAR. THE RED LIGHT FOR THE KEY WAS FLASHING AND THE CAR COULD NEVER BE STARTED. MY VEHICLE WAS TOWED TO LEITH NISSAN IN CARY, NC WHERE SERVICE MEMBERS THERE SAID THIS WAS A COMMON PROBLEM AND CURRENTLY HAVE TWO OTHER VEHICLES IN LINE FOR THE SAME PART. THE ELECTRICAL PART FOR THE START BUTTON IS ON SERIOUS BACKORDER AND THE COMPANY HAS SUCH A HIGH DEMAND FOR IT THAT EVEN NISSAN CORPORATE IS SAYING IT WILL BE A FEW WEEKS TO GET THE PART IN. THE SERVICE STAFF AT LEITH NISSAN IN CARY, NC SAID THIS PROBLEM HAS BEEN COMMON AND THAT NISSAN WAS NOT RECALLING THIS PART THOUGH THEY HAVE KNOWLEDGE THIS A SERIOUS ISSUE AFFECTING MANY NISSAN CAR OWNERS FOR A SOME TIME NOW. LEITH NISSAN TOLD ME TO CALL CORPORATE AND ANYONE ELSE I COULD TO RAISE THIS CONCERN AND THAT MAYBE SOMETHING WOULD BE DONE. HUNDREDS OF OTHER NISSAN OWNERS HAVE POSTED THIS EXACT PROBLEM ONLINE AND FILED CLAIMS AS WELL. NISSAN NEEDS TO RECALL THE PART AND REIMBURSE THOSE AFFECTED FOR RENTAL CARS AND OTHER EXPENSES. I CALLED THE NISSAN CORPORATE OFFICE DEMANDING REIMBURSEMENT FOR RENTAL CAR FEES. THE NHTSA NEEDS TO PUT A STOP TO THIS AND ENFORCE NISSAN TO RECALL THIS PART ON ALL ALTIMA'S. APPARENTLY THIS EXACT PART HAS ALREADY BEEN RECALLED ON OTHER NISSAN VEHICLES.
NHTSA ODI #10562918
95,000 miles · Feb 3, 2014
Electrical SystemSteering
WOULD NOT START, ELECTRONIC LOCKING MECH MALFUNCTION....PREGNANT WIFE GOT STRANDED WITHOUT WARNING IN NEGATIVE DEGREE WEATHER.....SAFETY ISSUE.....NOT TO MENTION , TOW BILL, TIME LOST FROM WORK, AND MAKING ARRANGEMENTS,OBTAINING,PAYING FOR ALTERNATE TRANSPORTATION, WHILE THE PART IS CURRENTLY ON BACK ORDER FOR GOING ON 2 WEEKS N…
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WOULD NOT START, ELECTRONIC LOCKING MECH MALFUNCTION....PREGNANT WIFE GOT STRANDED WITHOUT WARNING IN NEGATIVE DEGREE WEATHER.....SAFETY ISSUE.....NOT TO MENTION , TOW BILL, TIME LOST FROM WORK, AND MAKING ARRANGEMENTS,OBTAINING,PAYING FOR ALTERNATE TRANSPORTATION, WHILE THE PART IS CURRENTLY ON BACK ORDER FOR GOING ON 2 WEEKS NOW......LUCKILY WIFE WAS ONLY 30 MINUTES FROM HOME OR COULD HAVE BEEN WORSE BUT WAS STILL POTENTIALLY VERY DANGEROUS GETTING STRANDED IN NEGATIVE DEGREE WEATHER. *TR
NHTSA ODI #10562654