2005 NEWMAR MOUNTAIN AIRE MOTORHOME. CONSUMER STATES WHILE CLEANING FRONT WINDOWS HE NOTICED THAT THE DRIVERS SIDE TOP CORNER WAS OUT OF THE MOLDING. THE CONSUMER STATED WHILE DRIVING TO THE REPAIR SHOP, HE COULD FEEL AIR COMING IN THE FRONT WINDOW. THE MECHANIC FOUND BOTH FRONT WINDSHIELDS HAD COME OUT OF THE SEALS. THE FRAME…
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2005 NEWMAR MOUNTAIN AIRE MOTORHOME. CONSUMER STATES WHILE CLEANING FRONT WINDOWS HE NOTICED THAT THE DRIVERS SIDE TOP CORNER WAS OUT OF THE MOLDING. THE CONSUMER STATED WHILE DRIVING TO THE REPAIR SHOP, HE COULD FEEL AIR COMING IN THE FRONT WINDOW. THE MECHANIC FOUND BOTH FRONT WINDSHIELDS HAD COME OUT OF THE SEALS. THE FRAME ON TOP OF THE WINDSHIELD WASN'T PUT TOGETHER WELL. *JB
NHTSA ODI #10426050
4,014 miles · Jul 18, 2005
Structure
WHEN CHANGING MY OIL IN THE MOTOR HOME , I WAS LOOKING AT THE COMPONETS OF THE UNDERCARRIAGE AND WAS SHOCKED TO SEE THAT THE RIGHT SIDE MOTOR MOUNT WAS MISSING ONE BOLT COMPLETELY AND THE OTHER ONE WAS JUST HANGING BY A FEW THREADS. MY FAMILY AND I HAD JUST RETURNED FROM A TRIP TO PENNSLYVANIA , IF THE ENGINE HAD FALLEN WHIL…
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WHEN CHANGING MY OIL IN THE MOTOR HOME , I WAS LOOKING AT THE COMPONETS OF THE UNDERCARRIAGE AND WAS SHOCKED TO SEE THAT THE RIGHT SIDE MOTOR MOUNT WAS MISSING ONE BOLT COMPLETELY AND THE OTHER ONE WAS JUST HANGING BY A FEW THREADS. MY FAMILY AND I HAD JUST RETURNED FROM A TRIP TO PENNSLYVANIA , IF THE ENGINE HAD FALLEN WHILE WE WERE ON THE ROAD IT COULD HAVE CAUSED A WRECK. I CONTACTED THE COMPANY (NEWMAR) AND THEY SAID THAT THEY WERE NOT RESPONSIBLE, THAT WORKHORSE, THE MANUFACTURE OF THE CHASSIS WAS. I CONTACTED WORKHORSE AND REPORTED THE PROBLEM AND THEY DIDN'T SEEM VERY CONCERNED. THEY TOLD ME TO TAKE IT TO A DEALER TO HAVE IT FIXED. I TOLD THEM THAT I HAD ALREADY FIXED IT MYSELF. I ALSO CALLED THE DEALER WHERE I BOUGHT THE MOTOR HOME AND TOLD THEM ABOUT IT AND THEY TOLD ME THAT IT WASN'T THEIR PROBLEM AND THAT THEY WERE ONLY RESPONSIBLE FOR THE COACH PART OF THE MOTOR HOME. I WAS NOT LOOKING FOR A REMEDY FOR THE PROBLEM, I JUST WANTED THEM TO RECOGNIZE THAT THERE WAS A PROBLEM AND TO NOTIFY WHOMEVER WAS RESPONSIBLE FOR THE OVERSIGHT AND HOPEFULLY IT WOULDN'T CAUSE A PROBLEM FOR SOMEONE ELSE. THE PRECEIVED LACK OF CONCERN ON THEIR PART WAS UPSETTING AS IT PUT MY FAMILY AT RISK. THANK YOU FOR LOOKING AT THIS COMPLAINT AND I HOPE YOU CAN CALL TO THE ATTENTION OF WHICHEVER PARTY IS RESPONSIBLE THE POSSIBLE EFFECTS OF NOT CHECKING ON THE ASSEMBLY QUALITY CONTROL OF THE CHASSIS ON THESE MOTOR HOMES.
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.
Consequence & remedy
Consequence: A loss of steering increases the risk of a crash.
Remedy: Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 15V 633.
NEWMAR IS RECALLING CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy: NEWMAR IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON APRIL 6, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
NEWMAR IS RECALLING 772 MY 2004-2005 AMERICAN STAR, KOUNTRY AIRE, MOUNTAIN AIRE, MY 2003-2006 KOUNTRY STAR, MY 2007 X-AIRE FIFTH WHEEL TRAILERS; MY 2007 BAY STAR, MY 2004-2007 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE, MY 2003-2005 SCOTTSDALE CLASS A MOTOR HOMES; AND MY 2004-2006 DUTCH STAR, MY 2003-2006 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE DIESEL PUSHER MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: NEWMAR IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NEWMAR AT 1-574-773-7791.
CERTAIN MOTOR HOME CHASSIS BUILT ON FREIGHTLINER VCL OR XC CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.
Consequence & remedy
Consequence: THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.
Remedy: FREIGHTLINER IS CONDUCTING THIS RECALL (PLEASE SEE 07V-343) AND WILL REPLACE THE STEERING GEAR FREE OF CHARGE. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR NEWMAR AT 574-773-7791.
CERTAIN CHASSIS MAY HAVE BEEN EQUIPPED WITH INCORRECT STEERING INTERMEDIATE SHAFTS. THE SPLINE CAN STRIP WHILE THE STEERING WHEEL IS BEING TURNED.
Consequence & remedy
Consequence: THIS STEERING CONDITION COULD RESULT IN A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: WORKHORSE IS CONDUCTING THIS RECALL (PLEASE SEE 06V148). THEY WILL INSPECT AND, IF NECESSARY, REPLACE THE STEERING INTERMEDIATE SHAFTS FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-294-6773 OR NEWMAR AT 574-773-7791.
ON CERTAIN MOTOR HOMES EQUIPPED WITH AMETEK NGI GAUGES, THE AIR GAUGES ARE NOT PROPERLY CALIBRATED AND THE LOW AIR WARNING INDICATOR MAY BE ACTIVATED WHEN ACTUAL AIR RESERVOIR PRESSURE READINGS ARE BELOW THE FEDERAL MOTOR VEHICLE SAFETY STANDARD REQUIRED RANGE OF 60 TO 65PSI.
Consequence & remedy
Consequence: THIS MAY CAUSE THE PARKING BRAKE TO ENGAGE WITHOUT WARNING, THUS THROWING THE PASSENGER FORWARD, CREATING THE POTENTIAL FOR INJURY TO OCCUPANTS.
Remedy: SPARTAN IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSTALL A HARNESS JUMPER CABLE TO EACH AIR SENDER. OWNERS MAY CONTACT SPARTAN AT 800-543-4277 OR NEWMAR AT 574-773-7719.
ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH ARE EQUIPPED WITH WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Consequence & remedy
Consequence: SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Remedy: VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR NEWMAR AT 574-773-7719.
ON CERTAIN FIFTH WHEEL RECREATIONAL VEHICLES, DURING THE MODEL YEAR CHANGE, TWO POSITIONS IN THE VEHICLE IDENTIFICATION NUMBER (VIN) WERE NOT CORRECTLY CHANGED TO INDICATE A NEW MODEL YEAR. THEREFORE, THE VIN TAG ILLUSTRATES AN INCORRECT VIN NUMBER.
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL REPRINT AND INSTALL NEW FEDERAL VIN TAGS. THE RECALL BEGAN OCTOBER 22, 2004. OWNERS SHOULD CONTACT NEWMAR CORPORATION AT 1-574-773-7791.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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