Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes, Air. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports1 injury reports
What owners actually said
1 reports
Mileage unknown · Feb 10, 2009
Service Brakes, AirCrashInjury
TL*THE CONTACT OWNS A 2001 NEW FLYER LOW FLOOR BUS. THE VEHICLE WOULD NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. A MECHANIC STATED THAT SOMETHING IN THE AIR SYSTEM IS MOMENTARILY REDUCING THE AMOUNT OF AIR THAT IS RECEIVED THROUGH THE HYDRAULIC BRAKING SYSTEM. ON ONE OCCASION, THE FAILURE CAUSED THE CONTACT TO CRASH INTO A …
Read full complaint
TL*THE CONTACT OWNS A 2001 NEW FLYER LOW FLOOR BUS. THE VEHICLE WOULD NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. A MECHANIC STATED THAT SOMETHING IN THE AIR SYSTEM IS MOMENTARILY REDUCING THE AMOUNT OF AIR THAT IS RECEIVED THROUGH THE HYDRAULIC BRAKING SYSTEM. ON ONE OCCASION, THE FAILURE CAUSED THE CONTACT TO CRASH INTO A TREE. SEVERAL OCCUPANTS REPORTED MINOR INJURIES. THE DRIVER STATED THAT THE ABS WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER DID NOT ASSIST. THE VIN AND MILEAGES WERE UNKNOWN.
CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE FLASHING DECELERATION LAMPS WERE AN OPTIONAL ITEM FOR SOME OF THESE BUSES.
Consequence & remedy
Consequence: THE STANDARD REQUIRES THAT THE DECELERATION LAMP IS A SOLID LIGHT RATHER THAN A FLASHING LIGHT.
Remedy: DEALERS WILL REWIRE THE ELECTRICAL SYSTEM TO REMOVE THE FLASHING FUNCTION OR INSTALL A NEW PROGRAMMABLE LOGIC CONTROLLER (PLC) WHICH WILL MAKE THE LAMPS BURN STEADY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 5, 2007. OWNERS MAY CONTACT NEW FLYER AT 204-934-4874.
ON CERTAIN TRANSIT BUSES EQUIPPED WITH DETROIT DIESEL SERIES 40 ENGINES, THE TURBOCHARGER CAN FAIL ALLOWING LUBRICATING OIL TO SPILL ONTO THE ENGINE.
Consequence & remedy
Consequence: THIS CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT.
Remedy: DEALERS WILL INSPECT AND REPLACE THE TURBOCHARGER TO PREVENT THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. DETROIT DIESEL IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708 OR NEW FLYER AT 1-204-982-8400.
ON CERTAIN LOW FLOOR BUSES, THE POWER STEERING HOSE WAS INCORRECTLY INSTALLED.
Consequence & remedy
Consequence: THE HOSE CAN LEAK, CREATING THE RISK OF AN ENGINE FIRE.
Remedy: DEALERS WILL REPLACE THE HOSE. OWNER NOTIFICATION BEGAN JULY 1, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEW FLYER AT 1-204-228-8984.
ON CERTAIN BUSES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES, THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.
Consequence & remedy
Consequence: IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.
Remedy: WILLIAMS CONTROLS IS HANDLING THE REPLACEMENT OF THIS PEDAL. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WILLIAMS CONTROL AT 1-503-684-8600 OR NEW FLYER AT 204-982-8181.
VEHICLE DESCRIPTION: TRANSIT BUSES. THE CLAMP NUTS FOR THE CENTER LINK TIE RODS MAY HAVE BEEN INADEQUATELY TIGHTENED.
Consequence & remedy
Consequence: INADEQUATELY TIGHTENED CLAMP NUTS COULD LEAD TO THE TIE RODS SEPARATING FROM THE CENTER LINK POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: NEW FLYER WILL WILL INSPECT THE TIE ROD END CLAMP LOCK NUTS TO ENSURE THAT THE NUTS ARE PROPERLY TIGHTENED. ANY DAMAGED TIE RODS WILL BE REPLACED. OWNER NOTIFICATION BEGAN SEPTEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEW FLYER AT 1-204-982-8181.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE07053 · Interior Fires
Opened Oct 29, 2007 · Closed Feb 22, 2008
Status: closed (inferred from source dates) · Electrical System
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS PRELIMINARY EVALUATIONBASED ON A FLEET REPORT OF 3 THERMAL EVENTS ALLEGEDLYTHE RESULT OF CONDENSATION FROM THE AIR CONDITIONER'S EVAPORATOR DRAIN HOSE SHORTING ELECTRICAL CONNECTIONS AND VARIOUS ELECTRICAL COMPONENTS. THE INVESTIGATION WAS OPENED TO EVALUATE AND DETERMINE THE CAUSE OF THESE THERMAL EVENTS. A TECHNICAL EVALUATIONDETERMINED THAT THE DRAIN LINE FOR THE ROOFTOP EVAPORATOR UNIT CONTACTED THE BALLAST INVERTER FOR THE FLUORESCENT LIGHTING PANEL AND BECAME ABRADED.THE ABRASION OF THE DRAIN LINERESULTED IN LOW PRESSURE AND LOW VOLUMES OF MOISTURE BEING INTRODUCED INTO THE LIGHTING PANEL RESULTING IN ELECTRICAL SHORTS.NEW FLYER DECIDED TO CONDUCT A SAFETY RECALL TO CORRECT THE PROBLEM.THE CORRECTIVE ACTION WILL BE TO INSTALL AN ELBOW ON THE AIR CONDITIONING DRAIN LINE WHERE IT ENTERS THE BUS INTERIOR.THIS ELBOW RELOCATES THE DRAIN LINE TO PROVIDE THE NEEDED CLEARANCE BETWEEN THE LINE AND LIGHTING COMPONENTS.THIS REMEDY RESOLVES THE ISSUE UNDER INVESTIGATION AND, THEREFORE, THIS INVESTIGATION IS CLOSED.
2001 New Flyer D40LF Problems, Complaints & Recalls | Skip That Year
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