Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 2 of 3 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Equipment. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
3 reports
40,000 miles · Dec 3, 2010
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2000 NATIONAL RV SURFSIDE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES SUDDENLY ENGAGED AND THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL WHICH EXTENDED TO THE FLOORBOARD. THE CONTACT THEN NOTICED THAT THE BRAKES WERE VERY HOT AFTER THE VEHICLE COAST…
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TL*THE CONTACT OWNS A 2000 NATIONAL RV SURFSIDE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES SUDDENLY ENGAGED AND THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL WHICH EXTENDED TO THE FLOORBOARD. THE CONTACT THEN NOTICED THAT THE BRAKES WERE VERY HOT AFTER THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE BRAKES WERE LOCKING UP AND OVERHEATING. HE WAS NOTIFIED BY THE MANUFACTURER THE VEHICLE WAS NOT INCLUDED IN RECALL 04V084000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000. UPDATED 02/07/11 *BF
NHTSA ODI #10369037
39,200 miles · Jan 30, 2007
Equipment
ON 1/27/07 WHILE DRIVING WITH MY FAMILY ON MY 2000 NATIONAL RV SURFSIDE WE STARTED SMELLING PROPANE GAS, AT FIRST WE THOUGHT IT WAS COMING FROM THE STOVE. WE CHECKED IT AND FOUND NOTHING, WHEN WE MADE IT TO OUR DESTINATION AS I GOT OFF THE RV I SMELL PROPANE GAS IN THE EXTERIOR SO DECIDED TO CHECK THE TANK. WHEN I OPENED THE PR…
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ON 1/27/07 WHILE DRIVING WITH MY FAMILY ON MY 2000 NATIONAL RV SURFSIDE WE STARTED SMELLING PROPANE GAS, AT FIRST WE THOUGHT IT WAS COMING FROM THE STOVE. WE CHECKED IT AND FOUND NOTHING, WHEN WE MADE IT TO OUR DESTINATION AS I GOT OFF THE RV I SMELL PROPANE GAS IN THE EXTERIOR SO DECIDED TO CHECK THE TANK. WHEN I OPENED THE PROPANE DEPARTMENT I HEARD THE TANK HISSING, SO I THOUGHT MAYBE A FITTING HAD COME LOOSE, BUT AFTER CHECKING THE TANK WITH SOAP AND WATER I FOUND THAT IT WAS LEAKING FROM A BRACKET WELDED TO THE TANK FOR MOUNTING. ON 01/29/07 CONTACTED NATIONAL RV TO REPORT THE PROBLEM AND BASICALLY THEY TOLD ME I WOULD NEED TO PURCHASE A NEW TANK SINCE IT WAS NOT COVERED ANYMORE. I TOLD THEM THAT I FELT THE REASON THE TANK CRACKED WAS BECAUSE THE WAY IT WAS MOUNTED (RIGID) TO THE BRACKETS AND FRAME. THEN THE REPRESENTATIVE ADVISED ME TO CALL THE LP TANK MANUFACTURE IN CHICAGO, WITCH I DID TODAY (01/30/07) AND I TOLD THEM THE PROBLEM. THE REPRESENTATIVE FROM TANK MANUFACTURE ADVISED ME THE PROBLEM WAS CAUSED BY THE WAY NATIONAL RV MOUNTED THE TANK (RIGID) WHICH IS WHAT I THOUGHT ALL ALONG. SHE ALSO SUGGESTED I CALL NATIONAL RV BACK AND TRY TO HAVE THEM REPLACE THE TANK AND MOUNTED IN A SAFER WAY, SO I DID. AFTER SPEAKING WITH THE OWNER SERVICE SUPERVISOR, HE TOLD ME THAT I WAS OUT OF LUCK AND WOULD BE GLAD TO SELL ME A TANK FOR $678.33 + SHIPPING. MY REASON FOR FILING THIS COMPLAINT IS TO HOPEFULLY THIS GETS LOOKED INTO BY NHTSA AND HOPEFULLY IT DOESN'T HAPPEN TO SOMEONE ELSE AND NO LIVES WILL BE LOST. *NM
NHTSA ODI #10181179
Mileage unknown · Aug 28, 2002
Structure
THE CONSUMER NOTICED THAT THE BIN ABOVE THE TAIL PIPE WAS MELTED. THE CONSUMER FEELS THERE SHOULD BE A HEAT SHIELD BETWEEN THE TAIL PIPE AND THE PLASTIC BIN. THE GENERATOR TAIL PIPE IS ALSO LOCATED UNDER A PLASTIC BIN WITHOUT A HEAT SHIELD *SCC *NLM
CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: NATIONAL RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST OWNERS IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NATIONAL RV AT 1-800-999-7260, EXT. 4335. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE WWW.CACB.USCOURTS.GOV. ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT WWW.OMNIMGT.COM/NATIONALRV. NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2000 National RV Surfside Problems, Complaints & Recalls | Skip That Year
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