TL*THE CONTACT OWNS A 2001 MONACO DIPLOMAT LE. THE CONTACT STATED THAT HIS REFRIGERATOR FAILED TO WORK. HE CALLED A LOCAL TECHNICIAN TO COME OUT AND INSPECT THE VEHICLE AND WAS INFORMED THAT THERE WAS A COOLANT LEAK. THE TECHNICIAN STATED THAT THE FAILURE COULD BE REPAIRED OR THE CONTACT COULD PURCHASE A NEW UNIT. THE CONTAC…
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TL*THE CONTACT OWNS A 2001 MONACO DIPLOMAT LE. THE CONTACT STATED THAT HIS REFRIGERATOR FAILED TO WORK. HE CALLED A LOCAL TECHNICIAN TO COME OUT AND INSPECT THE VEHICLE AND WAS INFORMED THAT THERE WAS A COOLANT LEAK. THE TECHNICIAN STATED THAT THE FAILURE COULD BE REPAIRED OR THE CONTACT COULD PURCHASE A NEW UNIT. THE CONTACT CHOSE TO PURCHASE A NEW UNIT; HOWEVER, THE OLD UNIT WAS NOT REMOVED BECAUSE IT WAS INOPERABLE. ON APRIL 9, 2008, THE CONTACT HEARD A LOUD EXPLOSION FOLLOWED BY A HISSING SOUND AND A STRONG AMMONIA ODOR. HIS GRANDSON NOTICED A FIRE IN THE AREA OF THE REFRIGERATOR. THE FIRE DEPARTMENT ARRIVED AND INFORMED THE CONTACT AND HIS FAMILY THAT THEY COULD NOT STAY IN THE VEHICLE BECAUSE OF THE FUMES. A POLICE REPORT WAS FILED. MONACO STATED THAT THEY WERE NOT RESPONSIBLE FOR ANY OF THE DAMAGE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08E030000 (EQUIPMENT), BUT HIS UNIT WAS IDENTIFIED AS ONE OF THE DEFECTED UNITS. THE FAILURE AND CURRENT MILEAGES WERE 31,000.
MONACO IS RECALLING CERTAIN MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
Consequence & remedy
Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
Remedy: MONACO IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR MONACO AT 1-800-685-6545.
ON CLASS A MOTOR HOMES BUILT WITH A STEERABLE AUXILIARY AXLE AND EQUIPPED WITH CERTAIN MERITOR-WABCO BRAKE SYSTEM TWO AND FOUR PORT RELAY VALVES, THE VALVE MAY STICK OPEN WHEN A HIGH-PRESSURE BRAKE APPLICATION IS RELEASED.
Consequence & remedy
Consequence: WHEN THE VALVE STICKS OPEN, IT CAN RESULT IN A TOTAL LOSS OF AIR FROM EITHER THE SERVICE OR THE PARK BRAKE SYSTEM. THE DRIVER MAY LOSE BRAKING ABILITY UNDER A SERVICE APPLICATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THESE VALVES. MERITOR WABCO IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERITOR WABCO AT 800-535-5560 OR MONACO AT 1-877-466-6226.
VEHICLE DESCRIPTION: CLASS A MOTOR HOMES EQUIPPED WITH SAFETY BELT ASSEMBLIES BUILT BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
Consequence & remedy
Consequence: SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
Remedy: DEALERS WILL INSPECT THE LAP BELTS AND, IF NECESSARY, REPLACE IT WITH A NEW BELT ASSEMBLY. AM-SAFE IS CONDUCTING THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AM-SAFE AT 219-266-8330 OR MONACO AT 219-862-7211.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2001 Monaco Coach Diplomat Le Problems, Complaints & Recalls | Skip That Year