2007 Mitsubishi Outlander

ON MY 2007 MITSUBISHI OUTLANDER XLS ALL OF AT FLUID POURED OUT ON THE GROUND IN MY PARKING (ENTERING COMMUNITY PARKING) AND COMMUNITY DRIVE WAY AND CAN NOT NOT MOVE THE CAR,NO DRIVE AT ALL.THE AUTOMATIC TRANSMISSION LIGHT IS ILLUMINATED. I TOOK PICTURE OF UNDERNEATH THE CAR AND SHOWS THE OIL DISCHARGE FROM TRANSFER CASE. I HAVE NO DOUBT IN MY MIND IT IS TRANSFER CASE ASSEMBLY OIL SEAL OUT OF POSITION. LOOKING AT THE RECALLS FOR MY CAR I'VE COME ACROSS THIS RECALL BY MITSUBISHI: RECALL NUMBER:14V365000. RECALL DATE:06/25/2014 REPLACEMENT TRANSFER CASE ASSEMBLY. I CALLED BOTH MITSUBISHI AT 1-888-648-7820 AND MITSUBISHI DEALER PAUL BLANCO IN SACRAMENTO AT 916-485-2277 AND BOTH OF THEN EITHER PRETEND TO BE UNAWARE OF THE PROBLEM OR DID NOT HONOR THEIR COMMITMENTS TO REPAIR OR REPLACE THE ASSEMBLY AND RECTIFY THE FAULT/PROBLEM. APPRECIATE YOUR TIME AND PATIENCE WITH ME. AWAITING YOUR KIND AND TIMELY RESPONSE. PS:HAVE MORE PICTURES BUT SOMEHOW I COULDN'T DOWNLOAD MORE![XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

MY SON ONLY WEEKS AGO WAS GIVEN HIS MOTHER'S 2007 OUTLANDER AS AN UPGRADE TO HIS FORMER VEHICLE. DAYS AGO, HE FOUND PIECES OF THE SUB FRAME BREAKING OFF UNDERNEATH AFTER HEARING AN ODD NOISE DURING OPERATION. THIS VEHICLE WAS PURCHASED NEW IN 2007 IN OMAHA, NE. MITSUBISHI'S RECALL FOR SUB FRAME CORROSION DOES NOT INCLUDE VEHICLES PURCHASED IN NEBRASKA AS IT ISN'T IN THE NARROWLY DEFINED "SALT BELT" (ALTHOUGH IOWA IS INCLUDED). IF YOU HAVE NEVER BEEN TO OMAHA, NE DURING THE WINTER YOU WOULD KNOW THAT THE CITY PUTS AS MUCH SALT AND SALT BRINE ON THE ROADS AS ANYWHERE ELSE IN THE NATION--WINTER WEATHER, I.E. SNOW AND ICE-- IN OMAHA IS SEVERE. VEHICLES THAT ARE OPERATED REGULARLY IN THE OMAHA AREA RUST PREMATURELY AND THAT IS A FACT. THIS VEHICLE IS NOW UNSAFE TO DRIVE AND THE VALUE IS PROBABLY NEAR ZERO BUT MITSUBISHI WILL NOT COVER THE COST TO REPAIR. THE NHTSA SHOULD EXTEND THE SUB FRAME RECALL TO OTHER STATES WHERE THE USE OF ROAD SALT IS EXTENSIVE I.E. NEBRASKA, COLORADO, UTAH, ETC...THIS IS A TRAVESTY AND SHOULD BE RECTIFIED IMMEDIATELY BEFORE SOMEONE IS SEVERELY INJURED OR KILLED DRIVING THESE VEHICLES.

TOOK MY 2007 MITSUBISHI OUTLANDER XLS V-6 TO DEALERSHIP FOR SEVERAL RECALLS INCLUDING RECALL NO. 16V-458 / SR-16-003 ON MAY 05, 2018. I PICKED UP MY VEHICLE AND WAS TOLD IT DID NOT REQUIRE THE CROSS MEMBER REPLACEMENT AND THE ANTI CORROSION SPRAY WAS PERFORMED. AROUND 7:00 PM EDT SATURDAY, MARCH 23, 2019 WHILE ENTERING A EXIT LANE ON US 119 NORTHBOUND AT THE GREEN ROAD EXIT, MY CAR MADE A LOUD GRINDING SOUND AND STARTING PULLING VERY HARD TO THE LEFT AND CAME TO AN ABRUPT STOP AFTER APPROXIMATELY 10-15 FEET. FORTUNATELY, I WAS ENTERING THE TURN LANE AND WAS SLOWING DOWN OR IT COULD HAVE EASILY FORCE ME INTO THE MEDIUM DIVIDER OR EVEN INTO ONCOMING TRAFFIC. I COULD NOT MOVE THE VEHICLE FORWARD AND PUT MY EMERGENCY FLASHERS ON TO AVOID BEING REAR ENDED BY ONCOMING TRAFFIC. I WAS VERY CONCERNED AS I HAD MY 3 YEAR OLD GRAND DAUGHTER WITH ME AND IT IS A VERY CONGESTED AREA. I TRIED TO EXIT THE VEHICLE TO SEE IF I COULD DETERMINE WHAT WAS WRONG. THE DRIVER DOOR HAD TO BE FORCED OPEN AS I LATER DISCOVERED AFTER EXITING THE VEHICLE THAT THE FROM LEFT FENDER HAD BEEN PUSHED BACK INTO THE DOOR AREA BY THE FRONT TIRE. AFTER A QUICK INSPECTION IT APPEARED THE CONTROL ARM BROKE. AFTER REMOVING THE TIRE, IT WAS EVIDENT THAT THE CROSS MEMBER HAD SEPARATED FROM THE VEHICLE DUE TO EXTREME CORROSION CAUSING THE LOSS OF CONTROL AND ABRUPT STOP. THIS IS THE EXACT PROBLEM I HAD TAKEN IT INTO THE DEALERSHIP FOR THE RECALL AND WAS TOLD MINE DID NOT NEED REPLACED. I AM ATTACHING PICTURES OF THE VEHICLE TO SHOW THE MISSING AND BROKEN CROSS MEMBER. THERE IS NO WAY THIS CORRODED TO THE FAILURE POINT SINCE THE RECALL REPAIR WAS ALLEGEDLY COMPLETED. FURTHER MORE, IF TREATING THE AREA WAS SUPPOSEDLY SUFFICIENT TO PREVENT FURTHER CORROSION (AS OPPOSED TO THE REPLACEMENT OF THE CROSS MEMBER), THIS FAILURE SHOULD NOT HAVE TAKEN PLACE. THEREFORE, EVERY CROSS MEMBER SHOULD BE REPLACED!

THE TRANSFER CASE OIL SEAL DISLODGED, AND THE AUTOMATIC TRANSMISSION FLUID (AFT) ENTERED THE CASE ASSEMBLY, RESULTING IN POOR TRANSMISSION SHIFTING WITH A STRANGE SOUND. THIS SHOULD BE COVERED BY RECALL NUMBER 14V365000 (RECALL DATE 06/25/2014). BUT MITSUBISHI CUSTOMER RELATIONS DEPARTMENT DENIED THIS IMPORTANT POWER TRAIN - TRANSFER CASE RECALL, SAYING THIS VEHICLE HAS ONLY FOUR RECALLS, NOT INCLUDING THIS RECALL. THEY ALSO DO NOT HAVE ANY RECORDS ON WHERE AND WHEN THESE RECALLS WERE CORRECTED. I HAVE NEVER CONTACTED A SUCH BAD CUSTOMER SERVICE DEPARTMENT.

I PURCHASED MY 2007 MITSUBISHI FROM QUAKERTOWN MITSUBISHI IN APRIL ON 2017. IN THE LAST MONTH MY CAR WILL BE STUCK IN THE PARK POSITION WHEN TRYING TO MOVE OUT OF PARK THE CARE WON'T MOVE. I CALLED THE DEALERSHIP TO GET MY CAR LOOKED AT. WHEN I MADE THE APPOINTMENT I WAS NOT TOLD THAT I WOULD BE CHARGED A 59.95 DIAGNOSTIC FEE. I DID NOT PAY THE FEE BECAUSE I DIDN'T HAVE THE FUNDS. THEY DID REPLACE MY WIPERS PER THE RECALL. I HAVEN'T HAD ANY OTHER PROBLEMS UNTIL NOW. I MAKE MONTHLY PAYMENTS ON THIS CAR AND STILL OWE OVER 9 THOUSAND ON THIS CAR.