2007 Mitsubishi Outlander

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT HEARD A CLANKING NOISE COMING FROM UNDER THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ISLAND AUTO GROUP DEALER LOCATED AT 1590 HYLAN BLVD, STATEN ISLAND, NY 10305 WHERE IT WAS DIAGNOSED BOTH FRONT COIL SPRINGS HAD FAILED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE HAD PREVIOUSLY BEEN SERVICED UNDER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,720.

RECALL ISSUED AUGUST 2016 FOR POSSIBLE CORROSION ON CROSS MEMBER. VEHICLE TAKEN TO DEALER, INSPECTED, ANTI RUST AGENT APPLIED TO CROSS MEMBER. ON SUBSEQUENT VISITS TO TWO INDEPENDENT GARAGES FOR SERVICE WE WERE ADVISED OF SEVERE CORROSION OF UNDER CARRIAGE, STEERING PARTS, AND SUSPENSION. THE FIRST VISIT WAS IN OCTOBER 2016, SECOND VISIT IN FEBRUARY, 2017. IT IS EVIDENT THE WORK DONE BY THE DEALER WAS UNSATISFACTORY. THE CROSS MEMBER AND RELATED PARTS AFFECTED BY THIS CORROSION NEED TO BE REPLACED. AND STEERING, SUPENSION

RECEIVED A RECALL FOR MANUFACTURER RECALL NUMBERSR-16-009 NHTSA RECALL NUMBER16V791 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY IN THE EVENT THAT WATER DROPS DOWN THROUGH THE BACK SIDE OF THE FRONT DECK GARNISH (THE BODY PIECE BETWEEN THE HOOD AND WINDSHIELD), THE FRONT WIPER LINK BALL JOINT MAY EXPERIENCE EXCESSIVE MOISTURE AND CORRODE. IF THIS OCCURS, THE RESIN CASE OF THE BALL JOINT WILL WEAR PREMATURELY DUE TO THE BALL JOINT CORROSION AND THE WIPER LINK MAY ULTIMATELY SEPARATE CAUSING THE WINDSHIELD WIPERS TO STOP OPERATING. I'VE BEEN IN CONTACT WITH MY LOCAL DEALER AND NOTHING HAS BEEN RESOLVED 6 MONTHS LATER I KEEP BEING TOLD THE PARTS HAVEN'T COME IN YET. I ALSO RECEIVED A FOR A CORROSION ISSUE ON THE LOWER CONTROL ARM IN AUGUST OF 2016 SAME AS MY OTHER RECALL NO ANSWERS FOR THAT MANY MONTHS LATER

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V791000 (VISIBILITY), 14V564000 (EXTERIOR LIGHTING), AND 16V458000(SUSPENSION). THE CONTACT WAS UNABLE TO GET THE RECALLS COMPLETED DUE TO THE HOURS OF OPERATION OF THE DEALER AND THE DISTANCE NEEDED TO BE TRAVELED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 14V564000(EXTERIOR LIGHTING) AND 16V458000 (SUSPENSION).

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT WAS ADVISED OF NHTSA CAMPAIGN NUMBERS: 16V791000 (VISIBILITY) AND 16V458000 (SUSPENSION) ASSOCIATED WITH THE VEHICLE. WHEN THE VEHICLE WAS IN THE PARK POSITION, THE CONTACT WAS UNABLE TO SHIFT INTO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V458000 (SUSPENSION) AND 16V791000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V791000 (VISIBILITY) AND 16V458000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V791000 AND 16V458000 (VISIBILITY/WIPER, SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.