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2002 Mitsubishi Galant

Owner reports · Recalls · Investigations

More warning signs than most Galant years

Owner complaints for the 2002 Mitsubishi Galant are substantially higher than the model-year median of 26.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

77 reports with mileage · 58 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes, Hydraulic. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

21 crash reports10 fire reports15 injury reports

Equipment complaints

5 reports
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88,895 miles · Sep 14, 2006
EquipmentUnknown Or Other

I HAVE A 2002 MITSUBISHI GALANT, THE KNOB THAT CONTROLS THE AIR TEMPERATURE IN THE CAR USED TO MAKE A CLICKING NOISE WHEN BEING TURNED FROM COLD TO HOT & VICE VERSA, IT STOPPED MAKING THAT NOISE AND NOW I NO LONGER HAVE HEAT. I HAVE SEARCHED THE INTERNET HIGH & LOW AND HAVE FOUND LOTS OF COMPLAINTS THAT THIS IS A WELL KNOWN PRO…

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I HAVE A 2002 MITSUBISHI GALANT, THE KNOB THAT CONTROLS THE AIR TEMPERATURE IN THE CAR USED TO MAKE A CLICKING NOISE WHEN BEING TURNED FROM COLD TO HOT & VICE VERSA, IT STOPPED MAKING THAT NOISE AND NOW I NO LONGER HAVE HEAT. I HAVE SEARCHED THE INTERNET HIGH & LOW AND HAVE FOUND LOTS OF COMPLAINTS THAT THIS IS A WELL KNOWN PROBLEM FOR THESE CARS AND THAT IT IS THE HEATER CONTROL MOTOR. I WAS TOLD TO FILE A COMPLAINT ABOUT THE PROBLEM. *NM

NHTSA ODI #10168226

77,000 miles · Jun 14, 2006
EquipmentVisibility

I PURCHASED MY 2002 GALANT IN AUGUST 05. WHEN I FIRST TURNED THE DIAL TO HEAT, IT MADE A "CLICKING" SOUND AND THEN STARTED BLOWING WARM AIR. I NOTICED THAT EVERY TIME I TURNED THE HEATING/COOLING DIAL IT MADE THE "CLICKING" SOUND. IN APRIL 2006, THE "CLICKING" SOUND QUIT AND SO DID THE HEAT. I TOOK THE CAR TO A MECHANIC AND WA…

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I PURCHASED MY 2002 GALANT IN AUGUST 05. WHEN I FIRST TURNED THE DIAL TO HEAT, IT MADE A "CLICKING" SOUND AND THEN STARTED BLOWING WARM AIR. I NOTICED THAT EVERY TIME I TURNED THE HEATING/COOLING DIAL IT MADE THE "CLICKING" SOUND. IN APRIL 2006, THE "CLICKING" SOUND QUIT AND SO DID THE HEAT. I TOOK THE CAR TO A MECHANIC AND WAS TOLD IT WAS THE HEATER CORE. I PURCHASED A HEATER CORE FROM THE NEAREST MITSUBISHI DEALER APPROXIMATELY 50 MILES AWAY ONLY FOR THE CLICKING SOUND TO COME BACK ONCE AND TO FIND OUT THE HEATER CORE IS NOT THE PROBLEM. THE DEALER WILL NOT TAKE THE $200. PART BACK SAYING MITSUBISHI WILL NOT ACCEPT IT. I HAVE TALKED TO SEVERAL OTHERS THAT OWN 2002 GALANTS WHO HAVE THE SAME "CLICKING" SOUND. CORPORATE MITSUBISHI WAS NOT ANY HELP IN THIS SITUATION. *JB

NHTSA ODI #10159828

Mileage unknown · Sep 12, 2005
Electrical SystemEngine And Engine CoolingEquipment

DT: THE CONTACT STATED CAR HAS BEEN STALLING FOR SEVERAL YEARS. WHEN SHE TOOK VEHICLE TO THE DEALER, THEY TOLD HER THE PROBLEM EMERGED BECAUSE OF LOW MAINTENANCE ON THE CAR. SHE TOOL VEHICLE FOR SERVICE, BUT NOT TO THE DEALER BECAUSE IT WAS TOO EXPENSIVE. SINCE 3-2003 WATER LEAKED INTO THE CAR. WATER BUILD UP INSIDE OF TH…

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DT: THE CONTACT STATED CAR HAS BEEN STALLING FOR SEVERAL YEARS. WHEN SHE TOOK VEHICLE TO THE DEALER, THEY TOLD HER THE PROBLEM EMERGED BECAUSE OF LOW MAINTENANCE ON THE CAR. SHE TOOL VEHICLE FOR SERVICE, BUT NOT TO THE DEALER BECAUSE IT WAS TOO EXPENSIVE. SINCE 3-2003 WATER LEAKED INTO THE CAR. WATER BUILD UP INSIDE OF THE CAR FROM THE AIR CONDITIONER. ALSO, HAD ELECTRICAL PROBLEMS. WHEN THE WATER ACCUMULATED IN THE CAR IT WILL LOCK ON ITS OWN. THE AIR CONDITIONER WILL NOT COME ON SOMETIMES. THERE WAS MOLD IN THE CAR BECAUSE OF THE WATER. THE CAR SEAT WAS SOAKED FROM THE WATER. ON 9-3-05, AFTER TAKING THE CAR TO THE DEALERSHIP, SHE PICKED IT UP AND THE WATER BUILT UP IN THE CAR AGAIN. *AK

NHTSA ODI #10136179

Mileage unknown · Jul 19, 2004
Air BagsEquipmentSeatsCrashInjury

VEHICLE WAS COMPLETELY STOPPED WHEN REAR-ENDED BY CHEVY SUBURBAN TRAVELING APPROX. 50 MPH. CAR WAS THRUST FORWARD OVER 50 AND STRUCK REAR-END OF PICKUP TRUCK. DRIVER SIDE SEAT BROKE ON IMPACT-CAUSED SEAT TO SLIDE COMPLETELY FORWARD. NO AIR BAG DEPLOYMENT. DRIVER WAS RESTRAINED IN SEAT BELT, BUT STILL HIT HEAD ON WINDSHIELD RESUL…

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VEHICLE WAS COMPLETELY STOPPED WHEN REAR-ENDED BY CHEVY SUBURBAN TRAVELING APPROX. 50 MPH. CAR WAS THRUST FORWARD OVER 50 AND STRUCK REAR-END OF PICKUP TRUCK. DRIVER SIDE SEAT BROKE ON IMPACT-CAUSED SEAT TO SLIDE COMPLETELY FORWARD. NO AIR BAG DEPLOYMENT. DRIVER WAS RESTRAINED IN SEAT BELT, BUT STILL HIT HEAD ON WINDSHIELD RESULTING IN BRAIN INJURY. *JB

NHTSA ODI #10082204

Mileage unknown · Mar 22, 2002
Equipment

ON FEBUARY 16 I NOTICE THAT THE AIR WAS BLOWING OUT HOT AIR I WENT TO SOUTHLAKE TO GET MY WINDOW ETCHING SECURITY SET UP THEY SAID THAT IT WAS FINE WELL THAT WAS IN THE COLD SEASON SO I HAD NO NEED TO USE THE AIR THEN ATLANTA EXPERICED A COUPLE OF HOT DAYS AND I NEED TO USE MY AIR FOR SURE THEN BUT THE SAME THING HAD HAPPEN ALL …

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ON FEBUARY 16 I NOTICE THAT THE AIR WAS BLOWING OUT HOT AIR I WENT TO SOUTHLAKE TO GET MY WINDOW ETCHING SECURITY SET UP THEY SAID THAT IT WAS FINE WELL THAT WAS IN THE COLD SEASON SO I HAD NO NEED TO USE THE AIR THEN ATLANTA EXPERICED A COUPLE OF HOT DAYS AND I NEED TO USE MY AIR FOR SURE THEN BUT THE SAME THING HAD HAPPEN ALL OVER AGAIN SO I WENT BACK TO SOUTHLAKE MITSUBISHI ON 03/19/02 THE CUSTOMER SERVICE PERSON TOLD ME TO BRING IT BACK ON 03/20/02 AND I LEFT IT, ABOUT 10.00 AM MR. DAIN JONES CONTACT ME AND INFORMED ME THAT A ROCK HAD HIT MY AIR COMPRESSER AND PUNTURED A HOLE IN IT AND IT WAS NOT A WARRANTY ISSUE I JUST DON'T BELIVE THIS CAN HAPPEN I AM NOT A MACHANIC BUT I HAVE COMMOM SENSE PLEASE IF SOME ONE WOULD CONTACT ME AS SOON AS POSSIBLE I WOULD APPRECIATE IT.*AK

NHTSA ODI #759666

Official recalls

2

04V428000 · Equipment:other:labels

Sep 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.

Consequence & remedy

Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy: MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.

02V147000 · Electrical System:wiring:front Underhood

May 29, 2002

ON CERTAIN PASSENGER VEHICLES, ROUTING OF THE VEHICLE'S FRONT HARNESS CAN ALLOW IT TO COME IN CONTACT WITH A ROUGH EDGE, ALLOWING ABRASION. THIS COULD RESULT IN GROUNDED CIRCUITS.

Consequence & remedy

Consequence: THERE COULD BE A LOSS OF STOP OR TURN SIGNAL LAMP OPERATION OR ENGINE HESITATION.

Remedy: DEALERS WILL INSTALL A PROTECTOR, ELIMINATING ANY HARNESS CONTACT. OWNER NOTIFICATION BEGAN JULY 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MITSUBISHI AT 1-800-222-0037.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08011 · Passenger Door Fire

Opened Jul 1, 2008 · Closed Aug 21, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:fuses And Circuit Breakers; Electrical System:wiring:interior/under Dash; Visibility; Visibility:power Window Devices And Controls

IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.

Additional source detail variants (5)

Electrical System

IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.

Electrical System:wiring:fuses And Circuit Breakers

IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.

Electrical System:wiring:interior/under Dash

IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.

Visibility

IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.

Visibility:power Window Devices And Controls

IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.

PE08014 · Passenger Door Fire

Opened Mar 4, 2008 · Closed Jul 1, 2008

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Electrical System:wiring:interior/under Dash; Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls

COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.

Additional source detail variants (6)

Electrical System

COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.

Electrical System:wiring:interior/under Dash

COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.

Electrical System:wiring

COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.

Visibility:glass, Side/rear

COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.

Visibility

COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.

Visibility:power Window Devices And Controls

COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.