Engine motor mount sheared, allowing motor to interact with and bounce directly on the frame, and stressing the other connections and components. Dealer indicated this is a very common problem for this car model and is likely a design issue, and even had another example of a sheared mount on display in order to show others wit…
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Engine motor mount sheared, allowing motor to interact with and bounce directly on the frame, and stressing the other connections and components. Dealer indicated this is a very common problem for this car model and is likely a design issue, and even had another example of a sheared mount on display in order to show others with the same issue.
NHTSA ODI #11549149
80,000 miles · Jul 13, 2019
Power Train
HELLO, I AM THE ORIGINAL OWNER OF A 2014 MINI COOPER COUNTRYMAN PURCHASED NEW FROM IRVINE MINI, IRVINE CALIFORNIA, ON MY WAY HOME TO SAN DIEGO FROM THE PURCHASE THE REAR PASSENGER WINDOW STOPPED WORKING, I PULLED OVER CALLED THE DEALERSHIP AND WAS TOLD TO GO IN THE NEXT DAY FOR REPAIR, IT WAS REPAIRED THE NEXT DAY, ELECTRICAL F…
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HELLO, I AM THE ORIGINAL OWNER OF A 2014 MINI COOPER COUNTRYMAN PURCHASED NEW FROM IRVINE MINI, IRVINE CALIFORNIA, ON MY WAY HOME TO SAN DIEGO FROM THE PURCHASE THE REAR PASSENGER WINDOW STOPPED WORKING, I PULLED OVER CALLED THE DEALERSHIP AND WAS TOLD TO GO IN THE NEXT DAY FOR REPAIR, IT WAS REPAIRED THE NEXT DAY, ELECTRICAL FAILURE. 2014, NEXT WAS THE ENGINE WOULD STAY ON WHEN THE KEY WAS REMOVED, DEALERSHIP X 3 BUT THEY COULD FIND NOTHING, 2ND YEAR WAS DRIVING UPHILL CITY STREETS AND CAR LOST POWER, STARTING SMOKING, PULLED OVER AFTER RESTING CAR WAS DRIVABLE, DEALERSHIPS COULD FIND NOTHING WRONG, WE NEVER RECEIVED ANY NOTICE FROM OUR DEALERSHIP INFORMING US OF FAULTY TRANSMISSION. MY CHECK ENGINE LIGHT NEVER CAME ON BUT CAR STARTED LOSING POWER A FEW WEEKS AGO. I RECENTLY TOOK IT TO DEALER WHO TOLD ME THE TRANSMISSION HAS TO BE REPLACED, IT WASN'T A COMPUTER GLITCH AND THESE TRANSMISSIONS CANNOT BE SERVICED. WHAT DO I DO NOW?
NHTSA ODI #11231603
8,000 miles · Jul 13, 2015
Power Train
I WAS DRIVING ON AN INTERSTATE AND A WARNING READING "DRIVETRAIN MALFUNCTION. DRIVE MODERATELY" CAME ON. POWER WAS LOW (COULDN'T GET THE CAR OVER ABOUT 60 MPH, NOT SAFE ON AN INTERSTATE WITH STEADY TRAFFIC) AND CAR WAS SOMEWHAT CHUGGY. THIS CAR HAS THREE TIMES IN UNDER 8000 MILES TOLD ME THE OIL WAS LOW AND IT WAS CRITICALLY NEC…
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I WAS DRIVING ON AN INTERSTATE AND A WARNING READING "DRIVETRAIN MALFUNCTION. DRIVE MODERATELY" CAME ON. POWER WAS LOW (COULDN'T GET THE CAR OVER ABOUT 60 MPH, NOT SAFE ON AN INTERSTATE WITH STEADY TRAFFIC) AND CAR WAS SOMEWHAT CHUGGY. THIS CAR HAS THREE TIMES IN UNDER 8000 MILES TOLD ME THE OIL WAS LOW AND IT WAS CRITICALLY NECESSARY FOR ME TO ADD A QUART, WHICH SEEMS RELATED. AFTER STOPPING AND CALLING MINI (WHO TOLD ME THEY WOULD SEND A TOW TRUCK IF THE LIGHT HAD BEEN RED, RATHER THAN YELLOW) AND STARTING THE CAR BACK UP SOME 20ISH MINUTES LATER, NO WARNING. UNSURE WHEN THE NEXT WARNING IN THIS NEW CAR WILL COME UP, BUT MINI SAYS THERE IS AN ISSUE WITH OIL FILTER HOUSINGS.
NHTSA ODI #10733782
9,200 miles · May 12, 2015
EnginePower Train
DRIVING ON THE FREEWAY, CAR LOST OIL PRESSURE SUDDENLY, OIL POURED OUT OF VEHICLE, SMOKING AS WARNING LIGHTS INDICATED "DRIVE TRAIN MALFUNCTION" AND THEN, "LOSS OF OIL PRESSURE: STOP VEHICLE". DIAGNOSED AS A FAILURE OF A WELDING ON THE OIL PUMP HOUSING. MINI REPLACED PART AND RETURNED CAR TO ME. WITHIN 1 MILE, "DRIVE TRAIN MA…
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DRIVING ON THE FREEWAY, CAR LOST OIL PRESSURE SUDDENLY, OIL POURED OUT OF VEHICLE, SMOKING AS WARNING LIGHTS INDICATED "DRIVE TRAIN MALFUNCTION" AND THEN, "LOSS OF OIL PRESSURE: STOP VEHICLE". DIAGNOSED AS A FAILURE OF A WELDING ON THE OIL PUMP HOUSING. MINI REPLACED PART AND RETURNED CAR TO ME. WITHIN 1 MILE, "DRIVE TRAIN MALFUNCTION" IGNITED AGAIN. A WEEK LATER, THEY REPORTED THAT THERE WERE METAL SHAVINGS IN THE OIL AND THE ENGINE NEEDED TO BE REPLACE. I SOLD IT BACK TO MINI AS A LEMON.
NHTSA ODI #10715824
6,500 miles · Apr 6, 2015
EnginePower Train
WHILE DRIVING IN THE HIGHWAY, THE CAR SUDDENLY STARTED SHAKING AND HAVING LOUD CLUNKING RATTLING NOISE. THE EXHAUST WAS SPEWING HEAVY WHITE SMOKE. THE CAR SUDDENLY SLOWED AND THEN STOPPED WITH " DRIVETRAIN MALFUNCTION." WE ALSO GOT INTO AN ACCIDENT! *TR
NHTSA ODI #10704005
5,600 miles · Nov 22, 2014
Power Train
2014 MINI COOPER S HARDTOP MANUAL TRANSMISSION FAIL. THE VEHICLE ABRUPTLY DROPS OUT OF 1ST GEAR WHEN STARTING FROM A STOP, CAUSING THE CAR TO SHIFT INTO NEUTRAL. THIS FIRST OCCURRED ON NOV 17 AND HAS OCCURRED WITH INCREASING FREQUENCY TO NOW HAPPENING ABOUT 9/10 TIMES THE CAR IS STARTING FROM A STOP. THIS MAKES THE VEHICLE UNSAF…
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2014 MINI COOPER S HARDTOP MANUAL TRANSMISSION FAIL. THE VEHICLE ABRUPTLY DROPS OUT OF 1ST GEAR WHEN STARTING FROM A STOP, CAUSING THE CAR TO SHIFT INTO NEUTRAL. THIS FIRST OCCURRED ON NOV 17 AND HAS OCCURRED WITH INCREASING FREQUENCY TO NOW HAPPENING ABOUT 9/10 TIMES THE CAR IS STARTING FROM A STOP. THIS MAKES THE VEHICLE UNSAFE TO DRIVE IN TRAFFIC, MERGES, AND ON HILLS. NOTE, THIS CAR HAD A DEALER REQUIRED PROGRAMMING UPDATE ON OCTOBER 26 2014. *TR
NHTSA ODI #10660274
1,500 miles · Jun 22, 2014
Electrical SystemPower Train
ON TWO OCCASIONS WHEN DRIVING, THE AUTO START AND STOP FUNCTION SHUT THE ENGINE OFF, WHERE I HAD TO PUT THE CAR IN PARK & RESTART IT. HAPPENED ONCE ON A FLAT SURFACE AND ONCE ON A DOWNHILL SLOP AT A STOP. ALSO, I'VE ONLY HAD THE CAR ONE MONTH AND THE DRIVETRAIN LIGHT CAME AND THE MINI SERVICE REPAIR SAYS IT WAS FAULT #20A503…
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ON TWO OCCASIONS WHEN DRIVING, THE AUTO START AND STOP FUNCTION SHUT THE ENGINE OFF, WHERE I HAD TO PUT THE CAR IN PARK & RESTART IT. HAPPENED ONCE ON A FLAT SURFACE AND ONCE ON A DOWNHILL SLOP AT A STOP. ALSO, I'VE ONLY HAD THE CAR ONE MONTH AND THE DRIVETRAIN LIGHT CAME AND THE MINI SERVICE REPAIR SAYS IT WAS FAULT #20A503 WITH THE WATER PUMP. PLEASE ADVISE! *TR
NHTSA ODI #10605086
2,466 miles · Jun 17, 2014
Power Train
GEAR SHIFT COMPLETELY BECAME DETACHED AT SPEED. TWO MAGAZINES HAVE HAD SAME ISSUE. THIS COULD EASILY CAUSE A FATAL ACCIDENT IF IT HAPPENED TO SOMEONE THAT ISN'T AS CALM AS MYSELF. CONSUMER REPORTS JUST HAD THIS SAME ISSUE HAPPEN. AFFECTS 2014 MINI COOPER HARDTOP MODELS, CHASSIS CODE F56. HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NE…
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GEAR SHIFT COMPLETELY BECAME DETACHED AT SPEED. TWO MAGAZINES HAVE HAD SAME ISSUE. THIS COULD EASILY CAUSE A FATAL ACCIDENT IF IT HAPPENED TO SOMEONE THAT ISN'T AS CALM AS MYSELF. CONSUMER REPORTS JUST HAD THIS SAME ISSUE HAPPEN. AFFECTS 2014 MINI COOPER HARDTOP MODELS, CHASSIS CODE F56. HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/06/2014-MINI-COOPER-S-SHIFTER-COMES-OFF-WHILE-DRIVING/INDEX.HTM. *TR
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 door vehicles manufactured February 25, 2014, to May 16, 2015, 2014-2015 MINI Cooper S Hardtop 2 door vehicles manufactured March 28, 2014, to May 9, 2015, 2015 MINI Cooper Hardtop 4 door vehicles manufactured October 17, 2014, to June 2, 2015, and 2015 MINI Cooper S Hardtop 4 door vehicles manufactured November 24, 2014, to June 11, 2015. During a service appointment, the affected vehicles received replacement front passenger seat cushions (which contain integral Capacitive Interior Sensing (CIS) functions). The CIS functions may have been incorrectly calibrated, and if so, would cause impaired occupant classification and thus inappropriate air bag activation/deactivation.
Consequence & remedy
Consequence: Inappropriate air bag activation/deactivation can increase the risk of occupant injury in the event of a vehicle crash.
Remedy: MINI will notify owners, and dealers will inspect and, if necessary, replace the front passenger seat cushion, free of charge. The recall began on December 28, 2015. Owners may contact MINI customer service at 1-866-825-1525 .
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 door vehicles manufactured February 25, 2014, to May 16, 2015, 2014-2015 MINI Cooper S Hardtop 2 door vehicles manufactured March 28, 2014, to May 9, 2015, 2015 MINI Cooper Hardtop 4 door vehicles manufactured October 17, 2014, to June 2, 2015, and 2015 MINI Cooper S Hardtop 4 door vehicles manufactured November 24, 2014, to June 11, 2015. During a service appointment, the affected vehicles received replacement front passenger seat cushions (which contain integral Capacitive Interior Sensing (CIS) functions). The CIS functions may have been incorrectly calibrated, and if so, would cause impaired occupant classification and thus inappropriate air bag activation/deactivation.
Consequence: Inappropriate air bag activation/deactivation can increase the risk of occupant injury in the event of a vehicle crash.
Remedy: MINI will notify owners, and dealers will inspect and, if necessary, replace the front passenger seat cushion, free of charge. The recall began on December 28, 2015. Owners may contact MINI customer service at 1-866-825-1525 .
Seats
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 door vehicles manufactured February 25, 2014, to May 16, 2015, 2014-2015 MINI Cooper S Hardtop 2 door vehicles manufactured March 28, 2014, to May 9, 2015, 2015 MINI Cooper Hardtop 4 door vehicles manufactured October 17, 2014, to June 2, 2015, and 2015 MINI Cooper S Hardtop 4 door vehicles manufactured November 24, 2014, to June 11, 2015. During a service appointment, the affected vehicles received replacement front passenger seat cushions (which contain integral Capacitive Interior Sensing (CIS) functions). The CIS functions may have been incorrectly calibrated, and if so, would cause impaired occupant classification and thus inappropriate air bag activation/deactivation.
Consequence: Inappropriate air bag activation/deactivation can increase the risk of occupant injury in the event of a vehicle crash.
Remedy: MINI will notify owners, and dealers will inspect and, if necessary, replace the front passenger seat cushion, free of charge. The recall began on December 28, 2015. Owners may contact MINI customer service at 1-866-825-1525 .
BMW of North America, LLC (BMW) is recalling certain model year 2014-2016 MINI Cooper S and MINI Cooper two-door vehicles, 2015-2016 MINI John Cooper Works and MINI Cooper S and MINI Cooper four-door vehicles and 2014-2015 BMW i3 vehicles. Due to a manufacturing error, the passenger frontal air bag may not deploy properly in a low speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a vehicle crash, an air bag that does not deploy properly increases the risk of injury to the front seat passenger.
Remedy: MINI and BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began on November 25, 2015. Owners may contact MINI customer service at 1-866-825-1525 and BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper and MINI Cooper S Hardtop 2 Door vehicles and 2015 MINI John Cooper Works Hardtop 2 Door vehicles. The affected vehicles do not meet the side impact performance requirements for the rear seat passengers. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Consequence & remedy
Consequence: If the side impact performance requirements are not met, rear seat passengers may be at a higher risk of injury during a crash.
Remedy: MINI will notify owners, and dealers will install additional energy absorption material between the rear interior side panels and the exterior vehicle body, free of charge. The recall began on September 4, 2015. Owners may contact MINI customer service at 1-866-825-1525. Note: this recall supersedes 14V-815.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop two door vehicles manufactured December 1, 2013, to December 14, 2014. The affected vehicles may have been manufactured with an incorrect maximum capacity weight stated on the Tire Information Placard. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."
Consequence & remedy
Consequence: The maximum weight listed on the label is incorrect (too low) and therefore does not comply with Federal Regulations.
Remedy: MINI will notify owners, and dealers will replace the incorrect labels with corrected labels, free of charge. Owners were mailed interim notification on March 18, 2015. The recall began on October 15, 2015. Owners may contact MINI customer service at 1-866-825-1525.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 Door, and Cooper S Hardtop 2 Door vehicles manufactured January 6, 2014, to October 17, 2014. During service appointments, dealers may have inadvertently reprogrammed the transmission control unit with software that may allow drivers to exit the vehicle when the transmission is not in Park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the driver exits the vehicle without the transmission being in Park, the vehicle could roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: MINI will notify owners, and dealers will reprogram the transmission control module with the correct software, free of charge. The recall February 4, 2015. Owners can contact MINI customer service at 1-866-825-1525.
BMW of North America, LLC (BMW) is recalling certain model year 2014 MINI Cooper Hardtop 2-door vehicles manufactured January 7, 2014, to July 21, 2014. The spare wheel may have been attached under the car with a nut that is not self-locking.
Consequence & remedy
Consequence: Vibrations from driving may cause the nut to loosen, allowing the wheel to separate from the car. If the spare wheel separates from the vehicle, it could become a road hazard and increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the spare wheel securing nut with a self-locking nut, free of charge. The recall began on November 20, 2014. Owners may contact MINI customer service at 1-866-275-6464.
BMW of North America, LLC (BMW) is recalling a certain model year BMW i3 vehicle manufactured March 31, 2014, and certain 2014 MINI Cooper Hardtop vehicles manufactured February 2, 2014 to May 30, 2014. The affected vehicles may have been manufactured with an air bag inflator that was not assembled correctly. This could cause the air bag to not deploy properly in the event of an accident.
Consequence & remedy
Consequence: If the air bag deploys improperly in the event of a crash necessitating deployment of the air bags, the seat occupant may be at an increased risk of injury.
Remedy: BMW will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began in September 2014. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ15004 · BMW Safety Act Violations
Opened Sep 24, 2015 · Closed Oct 2, 2017
Status: closed (inferred from source dates) · Structure
In a Consent Order executed on December 17, 2015, BMW of North America, LLC (BMW NA) admitted that it violated the Safety Act by: failing to conduct a timely recall for Recall No. 15V-450; failing to file certain quarterly recall reports in a timely manner; failing to timely notify vehicle owners of the existence of a defect or noncompliance; failing to promptly advise NHTSA of delays with the beginning or completion dates for mailing owner or dealer notifications; and failing to timely submit copies to NHTSA of communications relating to recalls.As part of the Consent Order, NHTSA imposed a total civil penalty of $40 million against BMW NA for its violations of the Safety Act.The civil penalty consists of a cash payment, monetary performance obligations, and stipulated penalties.BMW NA paid the $10 million cash penalty on February 12, 2016.Failure to comply with the terms of the Consent Order or the Safety Act will result in portions of the stipulated penalties coming due.The Consent Order required BMW NA to appoint an independent safety consultant to assist BMW NA in developing best practices for complying with the Safety Act and evaluating safety issues under consideration by BMW NA.BMW NA was also required to develop a program to train dealers on the importance of complying with the prohibition on selling unremedied vehicles under recall, improve dealers' access to information necessary to maximize completion of open recalls, and invest in a pilot program to determine whether BMW NA can use data analytics to detect emerging safety defect trends.The population listed in this closing resume is based on BMW NA's untimely recall and does not include other issues addressed by the Consent Order, which relate to BMW NA's safety processes.Based on the Consent Order, BMW NA's admissions that it violated the law, and its ongoing performance obligations, this audit query investigation, AQ15-004, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including BMW NA's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to BMW NA's performance under the Consent Order to date.
AQ15003 · International Autos, Inc. / Mini Recall
Opened Aug 18, 2015 · Closed Aug 23, 2016
Status: closed (inferred from source dates) · Equipment:other:labels
The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell and deliver a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ?? 30112(a), 30120(i)).NHTSA opened AQ15-003 to determine whether International Autos, Inc. of West Allis, Wisconsin complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act). NHTSA received information that International Autos sold and delivered at least one new model year (MY) 2015 Mini Cooper 2-door hardtop vehicle to a customer without having had all required safety recall repairs performed on that vehicle. NHTSA opened this investigation and then issued an information request (IR) to International Autos on August 20, 2015.A copy is of this request is in this investigation's file, together with a public copy of International Autos' response.A careful review of the information supplied confirm that International Autos sold and delivered at least eleven new vehicles with outstanding safety recalls on them. Under a Settlement Agreement dated April 26, 2016, International Autos committed to take concrete actions to improve its processes for verifying that prior to sale and delivery of any new vehicle International Autos has confirmed that the vehicle is not subject to an un-remedied recall. International Autos confirmed that it had engaged in these processes since June 25, 2015.International Autos also committed that it now also checks for open recalls on every customer vehicle brought in for service, and that it checks for open recalls on every used trade-in vehicle, regardless of make or model, and takes steps to have all used trade-in vehicles repaired prior to retail sale. International Autos admitted to violating the prohibition on sales of new vehicles with open recalls, and agreed to pay civil penalties in the amount of $40,000.This Audit Query is closed.
2014 Mini Cooper Problems, Complaints & Recalls | Skip That Year
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