2007 Mini Cooper

TL* THE CONTACT OWNS A 2007 MINI COOPER. THE CONTACT STATED THAT THE SEAT BELT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF NASHVILLE (LOCATED AT 1572 MEMORY LANE NASHVILLE, TN 37027 615-340-7098) WHERE IT WAS DIAGNOSED THAT THE SEAT MAT SENSOR NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 46,000.

TAKATA RECALL. AIRBAG LIGHT CAME ON WHEN I SAT IN MY CAR ONE DAY AND WHEN I TOOK IT TO THE MINI COOPER DEALERSHIP A COUPLE OF DAYS LATER, IT WAS FOUND THAT THE DRIVER HEAD AIRBAG HAS FAILED FOR NO APPARENT REASON. THE AIRBAG HAS NEVER BEEN USED. HAVING THE AIRBAG FAIL ON A RANDOM DAY IS VERY DANGEROUS, CONSIDERING THE FACT THAT AN ACCIDENT COULD HAVE OCCURRED THAT DAY AND THE AIRBAG WOULD HAVE NEVER PROTECTED THE DRIVER. THIS IS VERY DISAPPOINTING AND INCREDIBLY STRANGE FOR AN AIRBAG TO FAIL.

THE AIR BAG/SEAT BELT SYSTEM INDICATOR LAMPS ON THE DASH (BEHIND THE STEERING WHEEL) AND IN THE SPEEDOMETER CLUSTER (CENTER OF DASHBOARD) ARE ON WHILE DRIVING THE CAR WITH THE SEAT BELTS PROPERLY FASTENED. THIS BEGAN ON ABOUT 12/21/2014 WITH AN ODOMETER READING OF 81,190 MILES. SHORTLY AFTER THAT I CONTACTED THE MOTORWERKS MINI, BLOOMINGTON, MN, AND WAS TOLD THERE WAS NO RECALL ON THIS ISSUE AND IT WAS NOT COVERED BY WARRANTY. I ALSO CONTACTED MINI CUSTOMER RELATIONS AND CHECKED THE NHTSA.GOV SITE TO CONFIRM THIS. I KEPT WATCHING THE TAKATA RECALLS, BUT MY CAR WAS NEVER INCLUDED. I ALSO CALLED THE DEALERSHIP AND MINI CUSTOMER RELATIONS SEVERAL MORE TIME, BUT GOT THE SAME ANSWER. THEN ON 5/11/17, WE RECEIVED A LIMITED EXTENDED WARRANTY LETTER FROM MINI THAT COVERED THE SEAT OCCUPANCY MAT. THE PROBLEM WAS THAT MINI'S "POLICY" WAS TO FIRST HAVE THE PROBLEM DIAGNOSED AT A MINI DEALER 'AT OUR COST'. WE WENT AHEAD AND DID THAT, PAID ALMOST $148.50, ONLY TO BE TOLD THE ISSUE WAS WITH THE COMPUTER, OR POSSIBLY THE WIRING HARNESS AND NEITHER OF THOSE ISSUES ARE COVERED BY THE LIMITED WARRANTY EXTENSION. THE ESTIMATED REPAIR COST RANGED FROM ABOUT $1,300-$4,000. I HAVE THE DEALERSHIP INVOICE (#1MCS838674), DATED 5/19/17 (ODOMETER 97,852) IF NEEDED. AS OF TODAY, JUNE 8, 2017, THE LIGHTS ARE STILL ON AND THE ODOMETER READS 98,069 MILES (SEE ATTACHED PHOTOS). I AM REQUESTING THAT THE NHTSA REVIEW THIS ISSUE TO DETERMINE IF IS SYSTEMIC AND MIGHT WARRANT A FURTHER INVESTIGATION OR A MANDATED RECALL. IF MORE INFORMATION IS NEEDED, PLEASE LET ME KNOW. THANKS'''''..

THE "PASS AIR BAG OFF" WITH SEAT ICON/2 LIGHT (LOCATED ON THE DRIVER'S SIDE ABOVE THE REAR VIEW MIRROR) BEGAN TO COME ON INTERMITTENTLY WITH OR WITHOUT A PASSENGER IN THE FRONT PASSENGER SEAT WHEN THE ODOMETER READ ABOUT 50,000 MILES. THE LIGHT CAME ON PERMANENTLY AT AROUND 70,000 MILES. THE DEALERSHIP CHECKED, DID NOT FIND A LOOSE CONNECTION, AND SAID THE SENSOR NEEDED TO BE REPLACED. WE CONTACTED THE MINI CORPORATION BUT WERE INFORMED THAT ALTHOUGH THERE WAS A RECALL FOR OTHER 2007 MINI COOPER PASSENGER SEAT SENSORS FOR THE AIR BAG SYSTEM, THERE WAS NO RECALL FOR THE TWO-DOOR HARDTOP. WE REPLACED THE PASSENGER SEAT OCCUPANCY SENSOR FOR THE AIR BAG SYSTEM AT OUR OWN EXPENSE.

CAR STARTED OF FIRE AS I WAS DRIVING ON THE INTERSTATE. FIRE STARTED IN THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THE BRAKES FAILED AS I WAS TRYING TO STOP THE CAR. HAD TO PULL THE E-BRAKE TO STOP AND BY THIS TIME THE CAR WAS ENGULFED IN FLAMES. PASSENGER HAD TO CRAWL OUT THE DRIVERS SIDE BECAUSE OF THE FLAMES ON THAT SIDE. LUCK TO HAVE GOTTEN OUT AS THE CAR WAS COMPLETELY DESTROYED IN 10 MINS

TL* THE CONTACT OWNS A 2007 MINI COOPER. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT DETECTION MALFUNCTIONED AND/OR WAS FAULTY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

DRIVING PA TURNPIKE WHEN MY 2007 MINICOOPER TEMP LIGHT CAME ON, IMMEDIATELY FOLLOWED THE OIL AND ENGINE LIGHT. AS THE LIGHTS APPEARED, THE CAR WAS LOSING POWER. IT LOST POWER AS I WAS PULLING OFF THE ROAD. 3 MINUTES TOTAL. SMOKE POURED OUT. I OPENED THE HOLD TO SEE A 3 INCH HOLE MELTED AWAY. I CLOSED THE LID. CONTACTED MINI ROADSIDE SERVICE WHO WOULD NOT HONOR THE TOW. CALLED AAA WHO DID. CALLED MINI OF PITTSBURGH, JASON THOMPSON, WHO ONLY SERVICED MY MINI FOR 4 YEARS AND 35,000 MILES WHEN HE FIRST DIAGNOSED NEEDING A NEW ENGINE. I ASKED MANAGER CHRIS LASKO ABOUT ANY RECALLS? COULD IT BE A LEMON? NO THIS IS UNUSUAL FOR A MINI, WAS THE ANSWER. BEFORE AUTHORIZING REPAIRS I ASKED ABOUT THE ELECTRICAL SYSTEM AND THE EFFECTS OF OVERHEATING. NO ELECTRICAL ISSUES WHERE FOUND. THEY FELT CONFIDENT RECOMMENDING REPLACING A NEW ENGINE & PARTS. I OKAYED TO PUT IN ALL NEW STARTER, STARTER CORE, ENGINE, ENGINE CORE, ENGINE HARNESS, COLLAR SCREW, PING SENSOR, INTAKE MANIFOLD, CORE RETURN GASKET, IGNITION COILS, COLLAR SCREW, SCREW WITH WASHER, CORE RETURN WITH HEAT PR, SRP BELT, AND COOLANT, A WATER PUMP PULLEY, AND FEW OTHER 20 SOME PARTS TO GET IT BACK ON THE ROAD. A MONTH LATER, I RECEIVED A LETTER REVEALING A POTENTIAL PROBLEM WITH THE DURABILITY OF A VAPOR RECOVERY DIAGNOSTIC PUMP ON 07. FEDERAL EMISSIONS DEFECT WARRANTY COVERS 10YEAR OR 120K MILES. I CALLED THE DEALER, THEY SAID THAT IT DID NOT PERTAIN TO MY VEHICLE. 2015 DEJA VU AT 64K MILES. I WAS DRIVING, COMMUTING WHEN THE ENGINE LIGHT CAME ON AGAIN. I DROVE 2 MILES TO MY MINI DEALER. THEY SAID THEY COULD FIX IT BY PUTTING IN A NEW ENGINE. I HAD IT TOWED HOME. I HAVE CALLED & LEFT EMAIL'S WITH BMW/MINI CUSTOMER SERVICE. I HAVE HAD ZERO REPLY FROM THEN. THEY CLAIM TO BE THE ULTIMATE DRIVING MACHINE. AS AN ADVERTISING ASSOCIATE CREATIVE DIRECTOR, I THINK THE MORE HONEST AND REAL CLAIM WOULD BE THE ULTIMATE FARSE MACHINE.